Alamo Car Hire
in Missouri

Hola Car Rentals is the only premium partner of the top car hire brands operating in Missouri, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Missouri.

No. With Hola Car Rentals, all costs and charges for your booking in Missouri are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Missouri charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Kansas City International Airport (MCI) in Missouri, Alamo operates from a dedicated hire facility reached by shuttle. After collecting your bags, head to the baggage claim area and look for the Alamo shuttle bus pickup zone. Board the shuttle, which takes you to the hire car facility. Once there, take the escalator or lift up one floor to reach the Alamo counter.

To save time at the counter, Alamo offers two self-service options:

• Accelerated Check-in: complete your driver’s licence and contact details online before arrival to skip the counter line entirely
• Touch-screen kiosks at the facility: check in directly, receive a receipt-sized hire agreement, and get directions to your vehicle on the lot

The Alamo counter at Kansas City International Airport operates Monday through Sunday, 6:00 AM to 10:00 PM. If you are arriving outside those hours, review your booking confirmation for after-hours instructions.

At St. Louis Lambert International Airport (STL) in Missouri, Alamo provides a shuttle service from the terminal to the hire facility. After arriving and collecting your luggage, go to the designated shuttle pickup area outside baggage claim and board the Alamo shuttle to the hire car facility.

Once at the facility, Alamo offers Accelerated Check-in so you can skip the counter if you have already provided your driver’s licence and contact information online before arrival. Touch-screen kiosks are also available for a fast, paperless check-in experience.

The Alamo facility address at STL is 10124 Natural Bridge Rd, Saint Louis, MO 63134. If you arrive outside counter hours, your booking confirmation will include specific after-hours pickup instructions to follow.

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This is the only toll you are likely to encounter when driving an Alamo hire car in Missouri.

Key facts about this toll:

• Cash only, no electronic transponders or cashless payment accepted
• Standard 2-axle passenger vehicles (typical hire cars) pay US$3.00 during summer months (May through September) and US$2.00 at other times
• You cannot cross without paying cash at the booth, as there is no invoice or violation option

Because Missouri uses no electronic toll system such as E-ZPass or SunPass, the toll transponder programmes offered by hire companies at the counter are not applicable here. Missouri also has no congestion charges, emissions zones, or city-centre driving fees.

If your Missouri trip takes you into neighbouring states that do use electronic tolls, keep your receipts, as Hola Car Rentals includes Tolls Cashback on all bookings.

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, including Alamo hires in Missouri.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for standard passenger vehicles and accepts cash only. If you pay that toll or drive into neighbouring states with electronic toll roads during your Alamo Missouri hire, you can claim up to 5% of your total booking value back.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the Alamo hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, Alamo locations in Missouri accept vehicle returns 24 hours a day, even when the counter is closed.

For after-hours returns at Missouri airports, you have two options:

• Park the vehicle in the return lane, leave the keys inside the unlocked car, and the contract will be closed the following morning when staff arrive
• Park the car as instructed and drop the keys in the designated after-hours key dropbox at the facility

Before an after-hours return, refuel the vehicle to the level recorded on your Alamo hire agreement (Full-to-Full policy applies). Keep your fuel receipt as proof. Take a photo of the dashboard showing the fuel gauge and odometer before leaving the vehicle, and keep a copy of your hire agreement. Any charges for fuel shortfall or damage noted after the contract closes will be billed to the credit card on file.

To pick up an Alamo hire car in Missouri, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original, not digital) in the main driver’s name, valid for the entire hire period
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical. Digital versions are not accepted at the Alamo counter in Missouri.

When picking up an Alamo hire car in Missouri, a temporary authorisation hold is placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

Important things to know about the deposit:

• The hold is not a charge; it temporarily reduces your available credit until released after the hire ends
• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit cards and prepaid cards are not accepted
• Premium or speciality vehicles may require a higher hold
• After you return the Alamo vehicle in Missouri, the hold is released, but your bank may take up to 15 working days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to avoid fraud blocks on the authorisation.

Yes, drivers under 25 renting an Alamo car in Missouri are subject to a young-driver surcharge paid at the counter.

Key rules for young renters at Alamo in Missouri:

• The minimum age to rent without a surcharge is 25
• Drivers aged 21 to 24 may rent but will pay a daily young-renter fee of US$15 per day plus applicable taxes at the Alamo counter
• Certain vehicle classes such as full-size SUVs, minivans, luxury, and premium vehicles are typically restricted to renters aged 25 and older
• Economy, compact, and intermediate categories are generally available to younger renters

Drivers under 21 are generally not permitted to rent in Missouri outside of specific state exceptions (New York and Michigan have different rules, but those do not apply here). Always confirm the exact surcharge amount and class restrictions with the Alamo counter in Missouri at the time of pickup, as amounts can vary by location.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can be useful during an Alamo hire in Missouri, for example if you experience a medical emergency on a remote stretch of highway or need legal assistance after an accident.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit does not apply to residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Missouri, and a brief description of the situation. This coverage does not replace CDW/LDW for damage to the Alamo vehicle itself.

Yes, you can add an additional driver to your Alamo hire in Missouri, but the driver must be present at the counter at pickup with a valid driver’s licence to be added to the hire agreement.

Additional driver fees at Alamo in Missouri are US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for additional drivers in Missouri:

• Must be present at the Alamo counter at pickup
• Must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• Must meet the minimum age requirements; a young-driver surcharge may apply if the additional driver is under 25
• Must sign the hire agreement

Only drivers listed on the Alamo hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void those protections and result in additional charges.

Alamo hires in Missouri follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Missouri airports, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the Alamo vehicle in Missouri with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, one-way hires are generally possible with Alamo in Missouri, allowing you to pick up at a Missouri airport and return the vehicle in another state, but a drop-off fee may apply depending on the route.

How one-way fees work for Alamo Missouri hires:

• Same-city airport to downtown: often no drop-off fee
• Missouri to a nearby state: a drop-off fee typically applies and varies by distance and vehicle class
• Long-distance or cross-country routes: fees are usually higher and some routes may not be available

The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process on the Hola Car Rentals website. This fee cannot be prepaid and is paid directly to Alamo at the counter. Review your booking confirmation to confirm the exact amount before pickup.

If you need to change your drop-off location after booking, contact Hola Car Rentals support, as changes may reprice the hire and affect the drop-off fee.

Alamo hires in Missouri do not automatically include full insurance coverage in every rate. The protections included depend on the rate plan selected when booking through Hola Car Rentals.

Key coverages to understand for your Alamo Missouri hire:

• Collision Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Alamo vehicle from a collision, theft, or vandalism; a deductible may apply unless your confirmation states zero
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving; some U.S. states require a minimum, but not all do, so adding supplementary liability is strongly recommended
• CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Alamo vehicle itself; you need both for comprehensive protection

Common exclusions regardless of cover: prohibited use such as driving under the influence, off-road use, unauthorized drivers, and late incident reporting.

Review your Hola Car Rentals booking confirmation before arriving at the Alamo counter in Missouri to confirm exactly which protections are included in your rate and what deductibles apply.