Alamo Car Hire
in Kansas City

Hola Car Rentals is the only premium partner of the top car hire brands operating in Kansas City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Kansas City.

No. With Hola Car Rentals, all costs and charges for your booking in Kansas City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Kansas City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Kansas City International Airport (MCI) is located at the hire car facility at 648 Madrid Ave, Kansas City, MO 64153. There is no on-terminal counter; you must take the free Alamo shuttle to reach it.

After collecting your bags, proceed to the Shuttle Bus pickup area outside baggage claim. The Alamo shuttle (grey shuttle) runs every 20 to 30 minutes to the off-site facility. Once you arrive at 648 Madrid Ave, take the escalator or lift up one floor to the Alamo counter to complete your hire agreement and collect your keys.

Plan for 30 to 60 minutes between landing and driving away, depending on shuttle timing and counter queues. The Alamo counter at Kansas City MCI operates daily from 06:00 to 22:00.

No, Alamo does not have a confirmed downtown Kansas City location. The only Alamo facility in Kansas City operates at Kansas City International Airport (MCI), at 648 Madrid Ave, approximately 23 to 24 km from the city centre.

There is no Alamo presence at Kansas City Downtown Airport (MKC) or any city centre address. If you need a vehicle in downtown Kansas City, you will need to pick it up at the MCI airport facility and drive in from there.

When booking, your reservation will reflect the MCI airport location as the pickup point. If you have questions about availability or alternative arrangements, contact support before finalising your booking.

To pick up your Alamo hire in Kansas City, you must bring the following physical documents:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight tickets (required for international visitors)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone are not accepted at the Alamo counter in Kansas City.

Yes, all Alamo bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire in or around Kansas City.

Missouri has very few toll roads. The only toll facility in the state is the Lake of the Ozarks Community Bridge on State Highway MM, which charges US$2.00 to US$3.00 for standard passenger vehicles and accepts cash only. If you drive into neighbouring Kansas, the Kansas Turnpike uses electronic tolling, so toll charges could apply on that route.

To claim your cashback after returning your Alamo vehicle in Kansas City, email [email protected] within 30 days of return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Alamo counter
• A receipt or statement showing the toll charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval.

Toll roads in the Kansas City area are minimal on the Missouri side, but can apply if you cross into Kansas.

Within Missouri, the only toll facility is the Lake of the Ozarks Community Bridge on State Highway MM. For a standard hire car (2-axle passenger vehicle), the toll is US$3.00 during summer months (May through September) and US$2.00 at other times. This bridge is cash-only; no electronic transponders are accepted there.

If you drive your Alamo hire into Kansas, the Kansas Turnpike uses electronic tolling. Your Alamo vehicle at Kansas City MCI will include an electronic toll device. At pickup you can choose between:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day, depending on the programme)
• Pay-per-use billing, where actual tolls plus administrative fees are charged to your card after the hire

Missouri has no congestion charges, emissions zones, or city-centre driving fees. If you plan to stay within Kansas City and not venture far into Kansas, toll exposure is very low for your Alamo hire.

When you pick up your Alamo hire in Kansas City, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount can vary by vehicle class, season, and the specific Alamo location at Kansas City MCI.

Important points to bear in mind:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted
• Premium or larger vehicle classes may require a higher hold amount
• After returning your Alamo vehicle in Kansas City, your bank controls when the hold is released, which can take up to 15 working days

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel dates to avoid fraud blocks on the authorisation.

Yes, you can add an additional driver to your Alamo hire in Kansas City, either as part of your rate or for a fee paid at the counter.

When the additional driver is not included in your rate, Alamo charges US$15 per day for each extra driver in Kansas City. The additional driver must be present at the Alamo counter at Kansas City MCI at pickup, show a valid driving licence, and sign the hire agreement. Drivers who are not listed on the agreement are not covered by any protections such as CDW or liability cover.

Requirements for additional drivers at the Alamo Kansas City counter:

• Must be physically present at pickup with a valid driving licence
• Must meet the minimum age requirements for the hire location
• Must carry an IDP if their licence uses a non-Latin alphabet

Check your booking confirmation before arriving to see whether an additional driver is already included in your rate. If it says "Additional driver free of charge," no fee applies for the first extra driver.

Picking up your Alamo hire at Kansas City International Airport (MCI) means your total cost will include several airport-related fees and taxes on top of the base rate. These are standard charges applied to all airport hires in Kansas City and are not specific to Alamo.

Typical fees and taxes at Kansas City MCI include:

• Airport concession recovery fee: typically 8 to 12% of the base rate
• Customer facility charge (CFC): approximately US$4.50 to US$5.00 per day
• Missouri state hire car tax: 7% sales tax plus 2% tourism tax in Jackson County

In total, airport-related add-ons at Kansas City MCI can increase your hire cost by approximately 20 to 25% compared to a non-airport location. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Alamo counter in Kansas City at pickup.

If a fee appears at the counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the hire is complete.

Most Alamo bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection. This benefit is relevant if you experience a medical emergency or other covered incident while driving in or around Kansas City.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring an Alamo vehicle in Kansas City, this benefit is not available to you.

To use travel assistance during your Kansas City hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorisation.

Yes, after-hours vehicle returns are possible at the Alamo facility in Kansas City. The Alamo counter at Kansas City International Airport (MCI) operates from 06:00 to 22:00 daily. If you need to return your vehicle outside those hours, you can park at the designated return area at 648 Madrid Ave and drop the keys in the after-hours dropbox.

A few important points for after-hours returns in Kansas City:

• Follow the facility signage at 648 Madrid Ave to locate the correct return bay and dropbox
• Take photos of the vehicle condition, fuel gauge, and odometer before leaving the keys
• Keep your final fuel receipt if you refuelled near the airport before returning
• The hire agreement remains active until Alamo processes the return the next morning, so any damage or fuel discrepancy discovered at check-in may still be charged

If you have specific questions about the after-hours process at the Kansas City Alamo location, contact the facility directly using the number on your hire agreement or booking confirmation.

The minimum age to hire from Alamo in Kansas City without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the Alamo counter in Kansas City.

Key age-related rules for Alamo hires in Kansas City:

• Drivers 25 and older: no age surcharge applies
• Drivers 21 to 24: a young-renter surcharge applies, paid at the counter in Kansas City
• Drivers under 21: not eligible to hire from Alamo in Kansas City
• Certain vehicle classes such as full-size SUVs, premium, luxury, and minivans are typically restricted to drivers 25 and older

Missouri is not one of the states (like New York or Michigan) that legally requires hires to drivers aged 18 and older, so the standard Alamo policy of 21 as the minimum age with a surcharge applies in Kansas City.

If you are 21 to 24, stick to economy, compact, or intermediate vehicle classes when booking your Alamo hire in Kansas City to avoid class-based restrictions at the counter.

Alamo hires in Kansas City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges at the Kansas City MCI facility.

Steps to avoid fuel charges on your Alamo hire in Kansas City:

• At pickup, confirm the fuel gauge reads full and ensure the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles (15 km) of the Alamo return facility at 648 Madrid Ave before dropping off
• Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Kansas City with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus an administrative service fee.

For after-hours returns at the Kansas City facility, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.

Whether insurance is included in your Alamo hire in Kansas City depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation to see exactly what is covered.

The two main types of cover relevant to your Alamo hire in Kansas City are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle itself. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Kansas City. Some US states require a minimum level of liability; Missouri does not mandate it for hire companies, so cover levels vary by rate

CDW and LDW do not cover third-party liability, and LIS does not cover damage to the Alamo vehicle. You need both types for comprehensive protection during your Kansas City hire.

Optional add-ons such as personal accident insurance (PAI) and personal effects cover (PEC) are not included by default and can be added at the Alamo counter in Kansas City at pickup. Review your confirmation carefully before arriving so you know what to accept or decline at the counter.