Car Hire
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Palm Beach International Airport (PBI) in West Palm Beach, hire car desks for brands such as Avis, Alamo, and National are situated on Level One of the terminal, within the Baggage Claim area. After completing the paperwork at the desk, you board a courtesy shuttle bus to reach the car park, which is approximately 1.2 miles from the terminal. Shuttles operate from 4:00 AM to 1:00 AM, or until the last flight arrives, with drivers remaining on duty for late arrivals.

• Avis desk: 2500 Turnage Blvd, West Palm Beach, FL 33406
• National and Alamo desk: 2125 Belvedere Rd, West Palm Beach, FL 33406
• Shuttle stop is located outside Baggage Claim

Allow 30 to 60 minutes from collecting your luggage to driving away, longer if queues are heavy or your flight is delayed. For vehicle returns, follow signs from I-95 Exit 69 or Turnpike Exit 97 towards the hire car return area. After-hours key drop is available at airport sites, and a return shuttle to the terminal operates from 4:30 AM.

Yes, there are off-airport hire car collection options in West Palm Beach that allow you to bypass the terminal desk and shuttle entirely.

Sixt operates an off-airport location at 2501 Bristol Dr, Unit A1, West Palm Beach, FL 33409, opposite the Embassy Suites hotel. It is accessible directly via I-95 Exit 69 without using any airport shuttle. Opening hours are from 7:00 AM to midnight, seven days a week.

Downtown West Palm Beach also offers several city-centre locations:

• Avis Downtown: 2500 Okeechobee Blvd, West Palm Beach, FL 33409 (Mon to Fri 8 AM to 6 PM, Sat 8 AM to 4 PM, Sun 8 AM to noon) with free pickup service
• Avis Brightline Station: 501 Evernia St, West Palm Beach, FL 33401, inside the lobby for walk-up access (Mon to Fri 8 AM to 6 PM, reduced weekend hours)
• Avis Lake Point Centre: 6901 Okeechobee Blvd, West Palm Beach, with free pickup service

City-centre locations tend to have shorter opening hours than the airport, especially on Sundays, so it is advisable to confirm hours before planning your collection. If arriving by train at the Brightline station, the Evernia Street location offers the most convenient walk-up access.

To collect a hire car in West Palm Beach, you must present the following physical documents. Digital copies are not accepted at the desk.

• Valid driving licence (original, unexpired, in the main driver’s name)
• Passport or valid government-issued photo ID
• Major credit card physically printed with the main driver’s name, for the authorisation hold
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and is not valid without your original licence.

Debit cards and prepaid cards are not accepted for the authorisation hold at West Palm Beach desks. Bring a backup credit card in your name in case your primary card is declined. All additional drivers must be present at collection with their own valid licence and ID.

Almost all toll roads in and around West Palm Beach are cashless. Florida employs electronic toll collection systems, primarily SunPass and E-PASS, with plate-based billing (Toll-by-Plate) as a fallback when no transponder is detected.

Your hire vehicle in West Palm Beach will include an electronic toll device or a plate-based billing system. At collection, you typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees billed to your credit card after the hire ends

If you decline the toll programme but still drive on a toll road, the charge is captured via Toll-by-Plate and passed to you with added administrative fees. Some companies charge an additional daily fee simply for using a toll road without enrolling.

Common toll roads in the area include Florida's Turnpike and I-95 Express segments. Estimated daily toll exposure on typical routes ranges from approximately US$3 to US$20 depending on distance and roads used.

If you plan to use your own visitor toll pass, inform the desk agent at collection and ask them to deactivate the vehicle’s default device to avoid duplicate charges. Florida has no congestion charges or emissions zones.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your West Palm Beach hire.

Since nearly all roads in and around West Palm Beach are cashless, toll charges are automatically accumulated via your hire vehicle’s transponder or plate-based billing. The Tolls Cashback benefit helps offset those costs after your trip.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. Tolls Cashback only reimburses toll charges, not administrative or processing fees, and does not cover traffic fines or parking penalties.

Yes, drivers aged 21 to 24 hiring a car in West Palm Beach are subject to a daily young-driver surcharge, payable at the desk on top of your prepaid rate.

Typical daily surcharge amounts by partner brand:

• Avis and Budget: US$13 per hire day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

In addition to the surcharge, most vehicle classes are restricted for drivers under 25. Economy, compact, and intermediate sedans and SUVs are generally available to younger drivers. Premium, luxury, full-size SUVs, vans, and convertibles usually require the main driver to be at least 25.

Drivers under 21 cannot hire in West Palm Beach. Florida’s law is not like New York or Michigan, where the minimum age is 18; here, the standard minimum is 21.

If you are from Latin America or the Caribbean and booking with Avis or Budget in West Palm Beach, check your booking confirmation to see if the underage fee waiver applies to your rate.

Yes, you can add an extra driver to your West Palm Beach hire, either at no cost if your rate includes it or for a daily fee payable at the desk.

Check your booking confirmation for the line that states Extra driver free of charge. If present, the first additional driver is covered. If not, the following fees apply per day at West Palm Beach desks:

• Avis, Budget, and Payless: US$13 per day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the West Palm Beach collection point with their own valid driving licence and photo ID. If their licence uses a non-Latin alphabet, they also need an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement before leaving the lot.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. Anyone driving the vehicle without being named on the contract may invalidate those protections. For Avis, Budget, and Payless, additional drivers generally need to be at least 25 at the time of collection.

When hiring a car in West Palm Beach, two main types of cover are worth understanding before you reach the desk.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the vehicle, including collision, theft, and vandalism. A deductible may still apply unless your confirmation states zero. CDW/LDW does not cover damage caused to other vehicles or persons.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in West Palm Beach. Florida does not always require hire companies to include the state minimum liability in every hire, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Common exclusions include:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
• Driving under the influence or off-road use voids cover
• Only drivers listed on the hire agreement are covered
• Incidents must be reported immediately to the hire partner

Check your booking confirmation to see exactly which covers are included in your West Palm Beach rate before accepting or declining at the desk.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which is relevant if you experience a medical emergency or other covered incident while driving in or around West Palm Beach.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is particularly useful in West Palm Beach given the seasonal traffic surges on I-95 and US-1 from November to April, when the risk of incidents on congested roads is higher. If involved in an accident on a busy stretch of Florida's Turnpike or a downtown West Palm Beach road closure, legal assistance is included.

To access assistance 24/7, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when calling.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. Pre-existing medical conditions and damage to the hire vehicle are also excluded. Always review the exact terms on your booking confirmation.

When collecting your hire car in West Palm Beach, the partner brand will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until the hire is concluded and your bank releases the hold.

Typical hold amounts in the United States, including West Palm Beach, are approximately US$300 to US$400 for standard vehicle classes. Premium, speciality, or larger vehicles may require higher holds. The exact amount is determined by the hire desk and can vary by brand, location, and season.

Key requirements for the deposit at West Palm Beach desks:

• Physical major credit card in the main driver’s name
• Card must be in the main driver’s name, not a third party’s
• Sufficient available credit to cover the hold plus expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted

After returning the vehicle, the hire company releases the hold, but your bank controls when it reappears on your available credit. This can take up to 15 working days. Notify your bank of your travel plans before collection to prevent fraud blocks on a high-value authorisation.

The standard fuel policy for hire cars in West Palm Beach is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps for a smooth fuel return in West Palm Beach:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of your return location, whether at PBI Airport or a downtown West Palm Beach site, so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• For after-hours returns at PBI Airport, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the hire company may charge a fuel shortfall at their own refuelling rate, which is usually higher than pump prices, plus a refuelling service fee. There are no specific fuel stations listed inside the West Palm Beach hire return areas, so plan your refuel stop before reaching the return point. Google Maps can help locate the nearest station to your return.

Yes, one-way hires are available from West Palm Beach, allowing you to collect at PBI Airport or a city-centre location and return the vehicle in another city such as Miami, Orlando, or Fort Lauderdale.

A drop-off fee may apply depending on your route. This fee is route-specific and varies by hire company, distance, vehicle class, and season. It is not included in any rate and cannot be prepaid through Hola Car Rentals.

To check whether a drop-off fee applies to your West Palm Beach one-way hire:

• During booking, select your different return location and view the rate details page
• Look for a line labelled Drop-Off Fee under the To pay at destination section
• If no fee appears, your route does not incur one
• Verify the fee amount on your booking confirmation matches what was shown at checkout

At the collection desk, confirm the drop-off fee on the hire agreement matches your confirmation. If the desk adds a higher or undisclosed fee, complete the collection, keep all paperwork, and contact support. Cross-border one-ways, such as into another country, are generally restricted or require prior approval from the hire partner.

West Palm Beach presents several driving conditions that can surprise first-time visitors, especially during the busy winter season.

Seasonal traffic: From November to April, the influx of snowbirds significantly increases congestion on I-95 near West Palm Beach exits and along US-1. Morning rush hours from 7 to 9 AM and evening rush hours from 4 to 7 PM are notably busier than in non-seasonal U.S. cities during this period.

Downtown road closures: Events such as SunFest and the Palm Tree Music Festival can close roads like Flagler Drive and Clematis Street for up to 10 days. Expect detours and allow extra time if your collection or drop-off is near the waterfront.

Road layout quirks include:

• Multi-lane one-way streets in downtown areas that encourage higher speeds than expected in a compact urban environment
• Palm Beach Lakes Boulevard east of I-95 operates under planned capacity limits, which can cause unexpected queues
• The downtown core bounded by Okeechobee, Australian Avenue, Banyan, and Palm Beach Lakes Boulevards is a Transportation Concurrency Exception Area, meaning traffic flow is not a priority there

Florida has no congestion charges or emissions zones, so no additional driving fees beyond standard tolls apply when navigating West Palm Beach roads.