Thrifty Car Hire
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at West Palm Beach International Airport (PBI) is located inside the terminal at the baggage claim area. After collecting your luggage, proceed to the Hire Car area within the arrivals level, where you will find the Thrifty desk. The counter is within walking distance of the arrivals terminal, so no shuttle is required to reach it.

That said, Thrifty does offer a free shuttle bus service from the terminal to the hire facility if you prefer not to walk. The address of the Thrifty airport facility is 3175 Belvedere Road, West Palm Beach.

Wheelchair assistance is available upon request, and self-service baggage trolleys can be rented to help transport luggage to the counter.

The Thrifty counter at West Palm Beach International Airport (PBI) operates on the following schedule:

• Monday, Tuesday, Wednesday, Friday, and Saturday: 00:00 to 01:00 and 06:00 to 23:59
• Thursday and Sunday: 06:00 to 23:59 and 00:00 to 01:00

After-hours pickup and return services are available outside standard business hours based on this operating schedule. If your flight arrives late at night, Thrifty in West Palm Beach does have a brief overnight window that may accommodate you, but confirm your specific arrival time against these hours before booking.

Keep in mind that hire companies will generally hold your reservation for up to 24 hours from the original pickup time if your flight is delayed. If your delay exceeds 24 hours, contact your booking provider as soon as possible.

To pick up your Thrifty hire car in West Palm Beach, you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP must be carried alongside your original licence and is not a standalone document.

All documents presented at the Thrifty counter in West Palm Beach must be physical originals. Digital copies on your phone will not be accepted.

Almost all toll roads in and around West Palm Beach are cashless, meaning they use electronic transponders or plate-based billing rather than cash booths. Florida's toll system relies primarily on SunPass and E-PASS, and many gantries use Toll-by-Plate (also called Pay-By-Plate) to photograph licence plates when no transponder is detected.

When you pick up your Thrifty hire in West Palm Beach, you will have two options:

• Unlimited toll package: Thrifty charges approximately US$13.99 per day or US$69.95 per week, covering all tolls during your hire period
• Pay per use: If you decline the package, any tolls you incur are captured via the vehicle's transponder or plate billing, then billed to your credit card after the hire, along with administrative processing fees

If you plan to use your own visitor toll pass, inform the Thrifty agent in West Palm Beach at pickup so they can deactivate the vehicle's default device and prevent duplicate charges. Note that toll charges can appear on your statement days or even weeks after you return the car, as toll agencies process invoices in batches.

Toll costs for a Thrifty hire in West Palm Beach depend on which roads you use. West Palm Beach sits along the Florida Turnpike and I-95, both of which have multiple toll segments. Estimated daily toll costs for common routes in South Florida are approximately US$5 to US$20 per day, though your actual charges will vary based on the roads you travel.

If you are driving from West Palm Beach towards Miami or Fort Lauderdale, expect several toll gantries along the Florida Turnpike and I-95 Express lanes. A one-way trip between West Palm Beach and Miami can cost approximately US$5 to US$15 in tolls depending on your exact route.

To keep costs predictable, consider the Thrifty unlimited toll package at pickup (approximately US$13.99 per day or US$69.95 per week). Alternatively, you can pay per use, but remember that administrative fees are added on top of each toll charge when you do not enrol in a package.

These are estimates only. Actual charges depend on the specific roads used during your West Palm Beach hire.

Yes, you can get cashback on tolls paid during your Thrifty hire in West Palm Beach through the Hola Car Rentals Tolls Cashback benefit, which is included with all bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls on Florida roads near West Palm Beach, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

To claim your cashback after returning your Thrifty vehicle in West Palm Beach:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card is required to pick up your Thrifty hire in West Palm Beach. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter.

At pickup, Thrifty in West Palm Beach will place a temporary authorisation hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class and location. The hold reduces your available credit until it is released after you return the car, which can take up to 15 business days depending on your bank.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the excess
• Digital wallets and virtual card numbers are not accepted at the counter
• Even if you prepaid your booking online, you must still present a physical credit card at the Thrifty West Palm Beach counter
• Bring a backup credit card in your name in case your primary card is declined

Thrifty hires in West Palm Beach follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the West Palm Beach facility.

When returning your vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the Thrifty vehicle in West Palm Beach with less than a full tank, you may be charged:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee on top of the fuel cost

For after-hours returns, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation.

Yes, you can add an additional driver to your Thrifty hire in West Palm Beach, either as part of your rate or by paying a fee at the counter.

For Thrifty in West Palm Beach, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding an additional driver at the Thrifty West Palm Beach counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must sign the hire agreement
• They must meet the minimum age requirements for West Palm Beach

Only drivers listed on the hire agreement are covered by the vehicle's protections such as CDW/LDW and liability cover. If someone drives who is not named on the contract, cover may be void and additional charges could apply.

The minimum age to hire a Thrifty car in West Palm Beach without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge on top of the base hire rate.

Florida does not have the same state-law exceptions as New York or Michigan, so the standard Thrifty policy applies in West Palm Beach: drivers under 21 are generally not permitted to hire.

Additional restrictions for drivers aged 21 to 24 at the West Palm Beach Thrifty location include:

• A daily young-driver surcharge that can add significantly to your total cost
• Vehicle class restrictions, meaning most premium, full-size, SUV, luxury, and speciality categories are not available to under-25 renters
• Economy, compact, and intermediate vehicles are typically the eligible classes

All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the main driver’s name for the excess, and all required documents at the Thrifty West Palm Beach counter.

Yes, one-way hires are possible with Thrifty in West Palm Beach, but a drop-off fee may apply depending on your return location, vehicle class, and travel dates.

Common one-way patterns from West Palm Beach and what to expect:

• West Palm Beach to Miami or Fort Lauderdale: a drop-off fee may or may not apply depending on the route and season
• West Palm Beach to Orlando or Tampa: a drop-off fee typically applies for longer interstate routes
• Cross-state or cross-country returns: fees are usually higher and some routes may not be permitted

The drop-off fee for your specific Thrifty West Palm Beach route will be shown during the booking process under the charges section payable at the destination. It is not included in the prepaid rate and cannot be covered by standard protections.

If you need to change your return location after booking, be aware that this may reprice your entire hire and recalculate the drop-off fee. Always confirm the fee shown on your booking confirmation matches what the Thrifty agent presents at the West Palm Beach counter before signing.

Yes, roadside assistance is available for Thrifty hires in West Palm Beach. If you experience a breakdown, flat tyre, or other emergency while driving in or around West Palm Beach, you should contact the Hertz Group roadside assistance line, as Thrifty is part of the Hertz brand family.

The roadside assistance number for Thrifty, Dollar, and Hertz hires in the United States is printed on your hire agreement. Always keep your hire agreement accessible during your trip in West Palm Beach so you have the correct number on hand.

Standard roadside assistance covers basic situations such as lockouts, battery jumps, and towing to the nearest Thrifty-authorised facility. Premium roadside coverage with broader protections may be available as an optional add-on at the West Palm Beach counter.

If you need additional support during your hire, you can also contact Hola Car Rentals Travel Assistance, which is included with most bookings and provides 24/7 support including legal assistance in case of an accident. Note that Travel Assistance is available to non-North American customers only; US and Canadian residents do not qualify for this benefit.

Most bookings for a Thrifty hire in West Palm Beach include Travel Assistance provided by Terrawind Global Protection at no extra cost. This benefit is designed to support you if something goes wrong during your trip, beyond just the hire vehicle itself.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of a road accident in or around West Palm Beach
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is not the same as CDW/LDW (which covers damage to the Thrifty vehicle) or liability insurance (which covers third parties). Travel Assistance is a separate benefit for personal emergencies during your trip.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: Travel Assistance applies only to non-North American customers. US and Canadian residents do not qualify for this benefit on their Thrifty West Palm Beach booking.