Budget Car Hire
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, almost all toll roads around West Palm Beach are cashless, and your Budget hire car will include an electronic toll device or plate-based billing system from the moment you pick it up.

Florida uses SunPass and E-PASS as its primary electronic toll systems. Cashless gantries photograph licence plates and bill through a system called Toll-by-Plate (also called Pay-By-Plate) when no transponder is detected. There are very few remaining cash toll booths in the area.

At the Budget counter in West Palm Beach, you will typically have two options:

• Unlimited toll package: approximately US$6.95 per day (capped at US$34.75 per month) when tolls are incurred, covering all toll usage during your hire
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after the hire ends

If you plan to use your own visitor toll pass, inform the Budget agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

To collect your Budget hire car in West Palm Beach, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (physical card, not digital)
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Budget counter in West Palm Beach must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Budget hire in West Palm Beach, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after the hire ends.

For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Budget counter in West Palm Beach depends on the vehicle class, hire duration, and location policies. Premium or speciality vehicles may carry higher holds.

A few important points to keep in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the hold
• Debit cards, prepaid cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on the authorisation

After you return the vehicle, the Budget counter releases the hold. Your bank or card issuer controls when the funds reappear in your available credit, which can take up to 15 working days.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Budget hire in West Palm Beach.

Florida's cashless toll network, including SunPass and E-PASS roads, means you are likely to encounter toll charges during your hire. The Tolls Cashback benefit helps offset those costs after your trip.

To claim your cashback after returning your Budget car in West Palm Beach:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Budget, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the original payment method used for your reservation and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and are reimbursed afterwards.

The minimum age to hire a Budget in West Palm Beach without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-renter surcharge, also called an underage fee.

Florida is not one of the states (like New York or Michigan) that requires hire companies to accept drivers aged 18 and older, so the Budget counter in West Palm Beach follows the standard policy of 21 as the minimum eligible age with a surcharge applied.

Additional restrictions for drivers under 25 in West Palm Beach include:

• Vehicle class limits: categories such as Full Size, SUV, Minivan, Convertible, Luxury, and Premium are typically restricted to drivers aged 25 and older
• A major credit card in the main driver’s name is still required for the authorisation hold
• All standard document requirements apply regardless of age

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Budget rates may waive the underage fee for the main driver. Check your booking confirmation to see if this waiver is explicitly shown, as it does not apply automatically to all rates or vehicle categories.

Your Budget hire in West Palm Beach is provided with a full tank of fuel, and you must return it full to avoid additional charges. This is called the Full-to-Full fuel policy.

Here is how it works in practice:

• At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Budget car in West Palm Beach with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the tank was not full at pickup, ask the Budget agent to record the exact starting level on the hire agreement. You are then only required to return it at that same level. Always use the correct fuel type; wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, you can add an additional driver to your Budget hire in West Palm Beach, either as part of your rate or by paying a fee at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your reservation.

If the additional driver is not included in your rate, Budget charges approximately US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the hire period.

Requirements for adding an additional driver at the Budget counter in West Palm Beach:

• The additional driver must be present at pickup with a valid physical driver’s licence
• They must meet the minimum age requirements (25 without a surcharge; 21 to 24 with a young-renter fee)
• For Budget, additional drivers must generally be at least 25 years old at pickup
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, coverage may be void.

Most bookings for a Budget hire in West Palm Beach include travel assistance provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving in the West Palm Beach area or elsewhere during your trip.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important limitations to be aware of:

• This cover does not apply to residents of the United States or Canada
• Pre-existing medical conditions are excluded from the medical benefit
• This is not CDW/LDW and does not cover damage to the Budget hire vehicle
• Some reimbursements require contacting assistance before incurring expenses

Always review your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

Yes, Budget hire rates in West Palm Beach can include insurance cover depending on the rate plan you selected at booking. Check your confirmation to see exactly what is included.

The two main types of cover relevant to your Budget hire in West Palm Beach are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving. Some U.S. states require a minimum level of liability cover; not all do, so confirm whether this is included in your rate.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Budget vehicle itself. These are separate protections that work together.

Common exclusions from CDW/LDW include:

• Driving under the influence or reckless driving
• Off-road use or driving in restricted areas
• Drivers not listed on the hire agreement
• Tires, undercarriage, and roof damage (unless specifically included)

Review your hire agreement at the Budget counter in West Palm Beach to confirm all cover details before driving away.

Yes, one-way hires are possible with Budget in West Palm Beach, but a drop-off fee may apply depending on your return location.

The drop-off fee is a one-time charge set by Budget to reposition the vehicle between locations. It is route-specific and varies by destination, vehicle class, and season. Common patterns include:

• Returning to another Florida city such as Miami or Orlando: a drop-off fee typically applies and varies by distance and vehicle class
• Returning to the same metropolitan area: sometimes no fee applies, but this depends on the specific locations
• Cross-state or long-distance returns: usually carry higher fees or may not be permitted for certain vehicle classes

During the booking process, the drop-off fee for your West Palm Beach Budget hire will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is paid directly to Budget at pickup or return.

If you change your return location after booking, the fee may be recalculated. Always verify the drop-off fee shown on your confirmation matches what the Budget counter presents at pickup in West Palm Beach. If a fee appears that was not disclosed, keep all paperwork and contact support.

If you return your Budget hire in West Palm Beach after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, Budget may charge for extra time, which could be billed as additional hours or a full extra day depending on how late the return is. A late fee may also apply on top of the time charges.

To avoid unexpected charges on your West Palm Beach Budget hire:

• Plan your return with enough time to refuel near the return location before dropping off the car
• If you know you will be late, contact Budget directly using the number on your hire agreement as early as possible
• Check whether the return location has adjusted hours on holidays, as this can affect when the counter is staffed

If you need more time and want to formally extend your hire, contact the Budget location or support before the scheduled return time. Extending after the fact is more expensive than arranging it in advance. Keep in mind that returning the car earlier than agreed does not automatically generate a refund; early return policies vary by rate type.

Yes, it is common for toll charges to appear on your credit card days or even weeks after you return your Budget hire in West Palm Beach. This happens because Florida's toll agencies, including those managing SunPass and E-PASS roads, process invoices in batches after the vehicle is returned.

How toll billing works after your West Palm Beach Budget hire ends depends on which option you chose at pickup:

• If you purchased the unlimited toll package: Budget charges the agreed daily rate (approximately US$6.95 per day, capped at US$34.75 per month when tolls are incurred) and no additional per-toll charges should follow
• If you did not purchase the package: Budget will bill the actual toll amounts plus administrative or processing fees to your credit card after the hire closes

If you see a post-hire toll charge on your statement that seems incorrect, gather the following before disputing it:

• Your booking confirmation
• The signed Budget hire agreement
• The toll invoice or statement showing the charges

You can then submit a Tolls Cashback claim within 30 days of returning the vehicle to recover up to 5% of your total booking value for tolls paid during your West Palm Beach Budget hire.

When picking up your Budget hire in West Palm Beach, locate the Budget brand name on your booking confirmation first, then follow the car hire signage at your pickup location.

At Palm Beach International Airport (PBI) and other West Palm Beach pickup points, Budget operates as part of the Avis group family of brands. If you do not see a dedicated Budget desk, the Budget counter may be co-located with or served from the Avis counter at the same facility.

General steps to find your Budget counter in West Palm Beach:

• Check your booking confirmation for the exact pickup address or terminal instructions
• Follow "Car Hire" signs inside the terminal or facility
• If a hire shuttle is required, go to the marked shuttle stop outside the arrivals area and look for Budget or Avis group signage on the bus
• If the counter appears closed or unstaffed, use the courtesy phone at the hire area or ask airport information staff for directions

Bring all required documents to the Budget counter in West Palm Beach: your physical driver’s licence, major credit card with your name printed on it, passport or government ID, and your booking confirmation. All documents must be physical originals.