Avis Car Hire
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, virtually all toll roads in the West Palm Beach area are cashless, and your Avis hire vehicle will already include an electronic toll device or a plate-based billing system when you pick it up.

Florida uses SunPass and E-PASS as its primary electronic toll systems. Gantries photograph licence plates and bill the registered owner, which in this case is Avis, who then passes the charges to you.

At the Avis counter in West Palm Beach you will typically have two options:

• Unlimited toll package: approximately US$6.95 per day (capped at US$34.75 per month) when tolls are incurred, covering all toll usage during your hire
• Pay per use: Avis charges the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after you return the vehicle

If you plan to use your own visitor toll pass, inform the Avis agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

To collect your Avis hire in West Palm Beach you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling from abroad)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents presented at the Avis counter in West Palm Beach must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Avis vehicle in West Palm Beach, the counter will place a temporary authorisation hold on your credit card rather than an outright charge. For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and Avis location policies.

A few important points to keep in mind:

• The hold reduces your available credit until your bank releases it after you return the car, which can take up to 15 business days
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted; debit and prepaid cards are not permitted for the deposit
• Premium or speciality vehicle classes may carry a higher hold amount
• Bring a backup credit card in case your primary card is declined

Before your Avis pickup in West Palm Beach, notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.

Yes, all bookings made through Hola Car Rentals, including Avis hires in West Palm Beach, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given that Florida's toll network is almost entirely cashless, tolls on routes around West Palm Beach, the Florida Turnpike, and nearby expressways are billed automatically. This cashback benefit helps offset those costs.

To claim your refund:

• Email [email protected] within 30 days of returning your Avis vehicle in West Palm Beach
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Avis hire agreement signed at pickup, and a toll invoice or statement showing charges paid

Example: if your booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive US$20 (the cap).

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The standard minimum age to hire with Avis in West Palm Beach without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the counter.

Florida is not one of the states (like New York or Michigan) that requires hire companies to accept drivers as young as 18, so the Avis minimum in West Palm Beach follows the general U.S. policy.

Additional restrictions for drivers under 25 include:

• Vehicle class limits: categories such as Full Size, SUV, Minivan, Convertible, Luxury, and Premium are typically restricted to renters aged 25 and older
• Economy, Compact, and Intermediate classes are generally available to younger renters
• A valid driver’s licence and a major credit card in the renter’s name are still required regardless of age

One exception: if you are a resident of Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates with Avis in West Palm Beach may waive the underage fee. Check your booking confirmation to see if the waiver is explicitly listed, and bring your passport as proof of nationality at the Avis counter.

Yes, Avis in West Palm Beach charges a fee for additional drivers unless your booking confirmation explicitly states that an additional driver is included at no charge.

The standard Avis additional driver fee in the United States is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the hire period. The additional driver must be present at the Avis counter in West Palm Beach at pickup with a valid driver’s licence and must sign the hire agreement.

Key rules to keep in mind:

• For Avis, additional drivers must generally be at least 25 years old at the time of pickup
• If the additional driver is under 25, they may be denied or charged a young-renter surcharge on top of the additional driver fee
• Only drivers listed on the hire agreement are covered by protections such as CDW/LDW
• If your Hola Car Rentals confirmation shows "Additional driver free of charge," no fee should be collected at the Avis counter in West Palm Beach

Always verify the additional driver line on your confirmation before arriving at the counter to avoid unexpected charges.

Avis in West Palm Beach operates on a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in West Palm Beach below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Avis counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, most Hola Car Rentals bookings, including Avis hires in West Palm Beach, include travel assistance provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if you experience an unexpected medical situation or travel disruption while driving around West Palm Beach or on Florida highways. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this cover applies only to travellers who are not residents of the United States or Canada. American and Canadian residents do not qualify for this benefit. It also does not cover damage to the Avis hire vehicle itself; that is handled by CDW/LDW.

Yes, one-way hires with Avis in West Palm Beach are generally available, allowing you to return the vehicle to a different Florida city such as Miami, Orlando, or Fort Lauderdale.

Whether a drop-off fee applies depends on the specific route:

• Short routes between nearby airports, such as West Palm Beach to Fort Lauderdale, may carry no drop-off fee or a modest one
• Longer routes to cities in other regions of Florida typically incur a one-way drop-off fee that varies by distance and vehicle class
• Cross-state or cross-border one-ways may be restricted or carry higher fees depending on Avis partner rules

When booking your Avis hire from West Palm Beach, the drop-off fee will be shown on the rate details page under the "To pay at destination" section before you confirm. Review this carefully, as the fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you need to change your drop-off location after booking, be aware that the route will be re-priced and the drop-off fee may change or new availability restrictions may apply.

When picking up your Avis vehicle in West Palm Beach, you will typically be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• CDW/LDW (Collision Damage Waiver / Loss Damage Waiver): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. It does not cover damage you cause to other vehicles or people.
• LIS/SLI/ALI (Supplemental Liability Insurance): covers bodily injury and property damage you may cause to third parties while driving in West Palm Beach. Note that not all U.S. states require hire companies to include minimum liability; Florida renters are strongly advised to add this coverage.
• CDW/LDW and LIS/SLI are separate products and should be considered together for more complete protection.

Check your Hola Car Rentals booking confirmation before arriving at the Avis counter in West Palm Beach to see which coverages are already included in your rate. Decline only add-ons you genuinely do not need, and never let an unnamed driver operate the vehicle, as coverage may be voided.

An International Driving Permit (IDP) is not always mandatory for hiring from Avis in West Palm Beach, but whether you need one depends on your licence.

• If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is mandatory alongside your original licence at the Avis counter in West Palm Beach
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required
• Visitors from most countries can drive in Florida on a valid foreign licence, but Avis and other hire partners may request an IDP as a translation document

Important rules about the IDP:

• The IDP is a translation only and is never valid on its own; you must carry both the IDP and your original licence
• Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
• All documents presented at the Avis counter in West Palm Beach must be physical originals; digital copies are not accepted

If you return your Avis vehicle in West Palm Beach after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, Avis may charge for extra time in hourly or daily increments, plus a potential late fee. Returning significantly late, for example a full day late, can result in an additional full day's hire charge at the standard rate.

To avoid unexpected charges:

• Plan your return to arrive before the scheduled time, accounting for traffic on Florida highways and time needed to refuel near the West Palm Beach return location
• If you know you will be late, contact Avis directly using the number on your hire agreement to discuss options
• If you need more days, request an extension before your original return time rather than simply returning late

Counter hours at the Avis West Palm Beach location can vary on holidays, so confirm operating hours on your hire agreement before your return date.

Yes, Avis hires picked up in West Palm Beach, particularly at Palm Beach International Airport (PBI), are subject to local taxes and airport-related fees that may be due at the counter depending on your booking rate.

Common charges that can appear on your Avis hire agreement in West Palm Beach include:

• Florida state hire tax
• Airport concession recovery fee (ACRF) or customer facility charge (CFC) for airport pickup locations
• Local surcharges set by Palm Beach County or the state of Florida

Whether these are already included in your prepaid rate or due at pickup depends on your Hola Car Rentals booking confirmation. Look for the "Taxes and Fees: Included" or "Total to pay at destination" line on your confirmation before arriving at the Avis counter in West Palm Beach.

If your confirmation shows taxes and fees as included and the Avis counter still charges them separately, this may be covered by No Extra Charges© Coverage. Keep all paperwork and contact Hola Car Rentals support after your hire is complete to request a review.