National Car Hire
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National hire facility serving West Palm Beach is located off-airport at 2125 Belvedere Rd, West Palm Beach, GBP 33406, approximately 1.2 miles from Palm Beach International Airport (PBI).

To reach the National counter, follow these steps after landing at PBI:

• Proceed to baggage claim on Level One of the terminal
• Exit to the courtesy shuttle pickup area on the first floor, centre aisle
• Board the National shuttle bus, which transports you to the off-airport facility on Belvedere Rd
• At the facility, present your documents, obtain your hire agreement, and collect your keys

The shuttle ride takes approximately 10 to 15 minutes. Allow a total of 30 to 60 minutes from landing to driving away, accounting for baggage claim, the shuttle, and counter processing. If your shuttle is delayed, use the courtesy phone at the pickup area.

The National hire facility in West Palm Beach at Palm Beach International Airport (PBI) operates with normal hire and return service from approximately 5:00 AM to 1:00 AM daily. The first shuttle to the PBI terminal for returning customers departs at around 4:30 AM.

After-hours return is available at the West Palm Beach location. If you need to return your vehicle outside standard hours, a key drop box is available at the facility on Belvedere Rd, and a Drop and Go service is offered for added convenience.

Counter hours can vary on public holidays, so always confirm the hours listed on your booking confirmation before your travel date. If you arrive outside operating hours, follow the after-hours return instructions provided in your hire agreement.

To return your National hire car in West Palm Beach, drive back to the off-airport facility at 2125 Belvedere Rd, West Palm Beach, GBP 33406.

Directions from major motorways:

• From Interstate 95: Take exit 69 for Palm Beach International Airport and follow signs to Car Hire Returns
• From the Florida Turnpike: Take exit 97 for Southern Boulevard, head east toward Palm Beach International Airport, then follow signs to Car Hire Returns

Refuel before returning, as the standard fuel policy requires you to return the vehicle with the same fuel level recorded at pickup. Refuelling close to the return location, within roughly 10 miles, helps ensure the gauge does not drop before you arrive.

After-hours Drop and Go service is available at the West Palm Beach National facility if you are returning outside standard operating hours. Leave your keys as instructed and keep a photo of the fuel gauge and odometer for your records.

Yes, toll roads are common in and around West Palm Beach, and nearly all are cashless, meaning no cash lanes are available at most gantries.

The main toll systems in Florida include SunPass and E-PASS, used on roads such as the Florida Turnpike and various expressways. Toll-by-Plate (also called Pay-By-Plate) captures your licence plate at cashless gantries if no transponder is active.

Your National hire vehicle in West Palm Beach will include an electronic toll device or plate-based billing. At the counter you typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your card, sometimes weeks after the hire ends

If you plan to use your own visitor toll pass, inform the National counter representative at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

To collect your National hire in West Palm Beach, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name (digital licences are not accepted)
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended.

All documents must be originals. No digital copies or scans will be accepted at the National counter in West Palm Beach.

When picking up your National hire in West Palm Beach, the counter will place a temporary authorisation hold on your credit card. This hold is not a charge but reduces your available credit until it is released after the hire ends.

For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400. Premium or speciality vehicle classes may carry higher holds. The exact amount is set by the National counter and local policy, so the figure can vary.

Important requirements for the deposit:

• The card must be a major credit card with the driver’s name printed on the card, in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
• Ensure your card has sufficient available credit to cover the hold plus any expected charges

After you return the vehicle in West Palm Beach, the hold is released. Your bank or card issuer controls when it appears back on your account, which can take up to 15 business days.

Yes, National hire in West Palm Beach applies a young driver surcharge for renters under 25 years old.

The minimum age to hire with National in West Palm Beach is 21. Drivers aged 21 to 24 are subject to a daily young-renter surcharge. Based on standard Alamo, National, and Enterprise group policy, this fee is approximately US$15 per day, though the exact amount is confirmed at the counter and may vary.

Additional restrictions that apply to under-25 renters:

• Most vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, premium, luxury, convertible, and minivan categories
• Eligible classes for younger drivers are typically limited to economy, compact, and intermediate vehicles
• All standard document and credit card requirements still apply

If you are 25 or older, no young-driver surcharge applies at the West Palm Beach National location.

Yes, all bookings made through Hola Car Rentals, including National hires in West Palm Beach, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Florida's toll roads around West Palm Beach, including the Florida Turnpike and SunPass-operated expressways, are almost entirely cashless. Tolls are billed through your National vehicle's transponder or plate-based system, and charges may appear on your card days or even weeks after the hire ends.

To claim your Tolls Cashback after returning your West Palm Beach hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing the charges

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

West Palm Beach is one of the first areas in Florida's District 4 to introduce diverging diamond interchanges (DDIs) on I-95, and these layouts can be disorienting for drivers who have not encountered them before.

In a DDI, traffic briefly crosses to the opposite side of the road at the interchange, which reduces conflict points and improves flow but looks and feels unfamiliar compared to a standard diamond interchange. The I-95 and 45th Street interchange in West Palm Beach is one of the first DDIs in the region, with additional DDIs planned at Hypoluxo Road, Lantana Road, and 10th Avenue North.

What National hire drivers should know when navigating these interchanges:

• Follow overhead lane signals carefully, as they guide you through the crossover pattern
• Do not assume oncoming traffic will stay on the right side of the road at the crossover points
• Reduce speed and read signage well in advance, especially if using GPS navigation that may not fully reflect the DDI layout
• The 45th Street interchange also handles heavy freight truck volume from the nearby Port of Palm Beach, so allow extra space when merging

Taking a moment to review the DDI layout before driving in West Palm Beach will make navigation significantly easier in your National hire.

National hire in West Palm Beach uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it at the same level to avoid fuel charges.

Steps to follow for a smooth fuel return:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the gauge and odometer
• Refuel within approximately 10 miles of the West Palm Beach return facility at 2125 Belvedere Rd before dropping off
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, National may charge a fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Some counter locations may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable.

Yes, you can add an additional driver to your National hire in West Palm Beach, either as part of your rate or for a fee paid at the counter.

For National, Alamo, and Enterprise group hires, the additional driver fee is approximately US$15 per day when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the West Palm Beach National counter:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet the minimum age requirement of 21 for West Palm Beach hires
• Drivers aged 21 to 24 may be subject to a young-driver surcharge
• If their licence uses a non-Latin alphabet, an International Driving Permit is required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections, including CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those coverages.

Yes, most bookings made through Hola Car Rentals, including National hires in West Palm Beach, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if something unexpected happens while driving in West Palm Beach, such as a medical emergency on I-95 or an accident on the Florida Turnpike far from your hotel.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the hire vehicle itself, which is handled separately by CDW or LDW.

Yes, one-way hires are possible with National, allowing you to pick up in West Palm Beach and return the vehicle at a different location, though a drop-off fee may apply depending on your route.

Key things to know about one-way hires from West Palm Beach:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Short routes within Florida, such as West Palm Beach to Miami or Fort Lauderdale, may carry lower fees or none at all, while longer cross-state routes typically incur higher fees
• Cross-border one-ways, such as returning the vehicle outside the United States, are often restricted or not permitted
• The drop-off fee, if applicable, will appear under the "To pay at destination" section during checkout and on your booking confirmation

If you change your return location after booking, the hire may be repriced and a new or higher drop-off fee could apply. Always confirm the fee shown on your confirmation matches what the National counter presents at pickup in West Palm Beach. If there is a discrepancy, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.