Car Rental
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car rental brands operating in West Palm Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Palm Beach International Airport (PBI) in West Palm Beach, rental car counters for brands such as Avis, Alamo, and National are located on Level One of the terminal, inside the Baggage Claim area. After completing paperwork at the counter, you board a courtesy shuttle bus to reach the car lot, which is approximately 1.2 miles from the terminal. Shuttles operate from 4:00 AM to 1:00 AM, or until the last flight lands, with drivers staying on for late arrivals.

• Avis counter: 2500 Turnage Blvd, West Palm Beach, FL 33406
• National and Alamo counter: 2125 Belvedere Rd, West Palm Beach, FL 33406
• Shuttle stop is located outside Baggage Claim

Allow 30 to 60 minutes from the time you collect your luggage to the moment you drive away, longer if queues are heavy or your flight arrives late. For vehicle returns, follow signs from I-95 Exit 69 or Turnpike Exit 97 toward the rental car return area. After-hours key drop is available at airport sites, and a return shuttle to the terminal runs from 4:30 AM.

Yes, there are off-airport rental car pickup options in West Palm Beach that let you skip the terminal counter and shuttle entirely.

Sixt operates an off-airport location at 2501 Bristol Dr, Unit A1, West Palm Beach, FL 33409, across from the Embassy Suites hotel. It is accessible directly via I-95 Exit 69 without using any airport shuttle. Hours run from 7:00 AM to midnight, seven days a week.

Downtown West Palm Beach also has several city-center locations:

• Avis Downtown: 2500 Okeechobee Blvd, West Palm Beach, FL 33409 (Mon to Fri 8 AM to 6 PM, Sat 8 AM to 4 PM, Sun 8 AM to noon) with free pickup service
• Avis Brightline Station: 501 Evernia St, West Palm Beach, FL 33401, inside the lobby for walk-up access (Mon to Fri 8 AM to 6 PM, reduced weekend hours)
• Avis Lake Point Centre: 6901 Okeechobee Blvd, West Palm Beach, with free pickup service

Downtown locations have shorter operating hours than the airport, particularly on Sundays, so confirm hours before planning your pickup. If you are arriving by train at the Brightline station in West Palm Beach, the Evernia Street location offers the most convenient walk-up access.

To pick up a rental car in West Palm Beach, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Valid driver's license (original, unexpired, in the main driver's name)
• Passport or valid government-issued photo ID
• Major credit card physically printed with the main driver's name, for the security deposit hold
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and is not valid without your original license.

Debit cards and prepaid cards are not accepted for the security deposit hold at West Palm Beach rental counters. Bring a backup credit card in your name in case your primary card is declined. All additional drivers must be present at pickup with their own valid license and ID.

Almost all toll roads in and around West Palm Beach are cashless. Florida uses electronic toll collection systems, primarily SunPass and E-PASS, with plate-based billing (Toll-by-Plate) as a fallback when no transponder is detected.

Your rental vehicle at West Palm Beach will include an electronic toll device or a plate-based billing system. At pickup you typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per rental day, covering all tolls during your rental period
• Pay per use: the rental company charges the actual toll amount plus daily or administrative processing fees billed to your credit card after the rental ends

If you decline the toll program but still drive on a toll road, the charge is captured via Toll-by-Plate and passed to you with added administrative fees. Some companies charge an additional daily fee simply for using a toll road without enrolling.

Common toll roads you may encounter when driving from West Palm Beach include Florida's Turnpike and I-95 Express segments. Estimated daily toll exposure on typical routes ranges from approximately US$3 to US$20 depending on distance and roads used.

If you plan to use your own visitor toll pass, inform the counter agent at pickup and ask them to deactivate the vehicle's default device to avoid duplicate charges. Florida has no congestion charges or emissions zones.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your West Palm Beach rental.

Because nearly all roads in and around West Palm Beach are cashless, toll charges accumulate automatically through your rental vehicle's transponder or plate-based billing. The Tolls Cashback benefit helps offset those costs after your trip.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. Note that Tolls Cashback reimburses toll charges only, not administrative or processing fees added by the rental company, and does not cover traffic fines or parking penalties.

Yes, drivers aged 21 to 24 renting a car in West Palm Beach are subject to a daily young-renter surcharge, paid at the counter on top of your prepaid rate.

Typical daily surcharge amounts by partner brand:

• Avis and Budget: US$13 per rental day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

In addition to the surcharge, most vehicle classes are restricted for drivers under 25. Economy, compact, and intermediate sedans and SUVs are generally the categories available to younger renters. Premium, luxury, full-size SUVs, vans, and convertibles typically require the main driver to be at least 25.

Drivers under 21 cannot rent at West Palm Beach locations. Florida is not New York or Michigan, where state law requires rentals to drivers aged 18 and older, so the standard U.S. minimum of 21 applies here.

If you are from Latin America or the Caribbean and booking with Avis or Budget in West Palm Beach, check your booking confirmation to see whether the underage fee waiver applies to your rate.

Yes, you can add an additional driver to your West Palm Beach rental, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line that reads Additional driver free of charge. If it appears, the first extra driver is covered. If it does not appear, the following fees apply per day at West Palm Beach counters:

• Avis, Budget, and Payless: US$13 per day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the West Palm Beach pickup counter with their own valid driver's license and photo ID. If their license uses a non-Latin alphabet, they also need an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement before leaving the lot.

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup.

When renting a car in West Palm Beach, two main types of coverage are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the rental vehicle itself, including collision, theft, and vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in West Palm Beach. Florida does not universally require rental companies to include state-minimum liability in every rental, so coverage levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Common exclusions to be aware of:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
• Driving under the influence or off-road use voids coverage
• Only drivers named on the rental agreement are covered
• Incidents must be reported to the rental partner immediately

Check your booking confirmation to see exactly which coverages are included in your West Palm Beach rate before accepting or declining anything at the counter.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit is relevant if you experience a medical emergency or other covered incident while driving in or around West Palm Beach.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is particularly useful in West Palm Beach given the area's seasonal traffic surges on I-95 and US-1 from November through April, when the risk of incidents on congested roads is higher. If you are involved in an accident on a busy stretch of Florida's Turnpike or a downtown West Palm Beach road closure detour, legal assistance is included.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Pre-existing medical conditions and rental vehicle damage are also excluded. Always review the exact terms on your booking confirmation.

When you pick up your rental car in West Palm Beach, the partner brand will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until the rental is closed and your bank releases the hold.

Typical hold amounts in the United States, including West Palm Beach locations, are approximately US$300 to US$400 for standard vehicle classes. Premium, specialty, or larger vehicles may carry higher holds. The exact amount is set by the rental company desk and can vary by brand, location, and season.

Key requirements for the deposit at West Palm Beach counters:

• Physical major credit card with the main driver's name printed on the card
• Card must be in the main driver's name, not a third party's
• Sufficient available credit to cover the hold plus any expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted

After you return the vehicle in West Palm Beach, the rental company releases the hold, but your bank controls when it reappears on your available credit. This can take up to 15 business days. Notify your bank of your travel plans before pickup to prevent fraud blocks on a high-value in-person authorization.

The standard fuel policy for rental cars in West Palm Beach is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in West Palm Beach:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of your return location, whether that is PBI Airport or a downtown West Palm Beach site, so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• For after-hours returns at PBI Airport, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the rental company may charge a fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a refueling service fee. There are no specific fuel stations listed inside the West Palm Beach rental return areas, so plan your refuel stop before reaching the return entrance. Google Maps can help you locate the nearest station to your return point.

Yes, one-way rentals are possible from West Palm Beach, allowing you to pick up at PBI Airport or a downtown location and return the vehicle in a different city such as Miami, Orlando, or Fort Lauderdale.

A drop-off fee may apply depending on your specific route. This fee is route-specific and varies by rental company, distance, vehicle class, and season. It is not included in any rate plan and cannot be prepaid through Hola Car Rentals.

How to check whether a drop-off fee applies to your West Palm Beach one-way route:

• During booking, select your different return location and open the rate details page
• Look for a line labeled Drop-Off Fee under the To pay at destination section
• If no fee appears, your route does not incur one
• Review your booking confirmation to verify the amount matches what was shown at checkout

At the West Palm Beach pickup counter, confirm the drop-off fee on the rental agreement matches your confirmation. If the desk adds a higher or undisclosed fee, complete the pickup, keep all paperwork, and contact support. Cross-border one-ways, such as driving from West Palm Beach into another country, are generally restricted or require advance approval from the rental partner.

West Palm Beach has several driving conditions that can catch first-time visitors off guard, particularly during the busy winter season.

Seasonal traffic: From November through April, the snowbird influx significantly increases congestion on I-95 near West Palm Beach exits and along coastal US-1. Morning rush hours from 7 to 9 AM and evening rush hours from 4 to 7 PM are noticeably heavier than in non-seasonal U.S. cities during this period.

Downtown road closures: Events such as SunFest and the Palm Tree Music Festival can close roads like Flagler Drive and Clematis Street in downtown West Palm Beach for up to 10 consecutive days. Expect detours and plan extra time if your pickup or drop-off is near the waterfront area.

Road layout quirks to be aware of in West Palm Beach:

• Downtown features multi-lane one-way streets in surrounding areas that encourage higher speeds than expected in a compact urban core
• Palm Beach Lakes Boulevard east of I-95 operates under planned capacity limits that can create unexpected backups
• The downtown core bounded by Okeechobee, Australian Avenue, Banyan, and Palm Beach Lakes Boulevards is a Transportation Concurrency Exception Area, meaning traffic flow is not the planning priority there

Florida has no congestion charges or emissions zones, so there are no additional driving fees beyond standard tolls when navigating West Palm Beach roads.