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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in West Palm Beach

Alamo's counter at West Palm Beach International Airport (PBI) sits on the first level of the terminal in the baggage claim area, so there is no shuttle wait after collecting luggage — the rental car lot at 2125 Belvedere Rd is roughly a four-minute drive from the terminal. Counter hours run from 5:00 AM to 1:00 AM, with a key drop box available for after-hours returns; completing Alamo's online check-in before arrival cuts the counter process to a few minutes. Florida's expressways operate on a fully cashless basis, meaning every toll is electronic — Alamo's TollPass program covers SunPass-compatible lanes for a daily convenience fee on top of actual toll charges, and skipping the pass means tolls are billed at the higher pay-by-plate rate with an additional per-day admin fee of around US$5–8. Fuel in the West Palm Beach area runs roughly US$4.16 per gallon, so plan to refuel before returning the vehicle to avoid the rental company's fuel service charge, which typically runs two to three times the pump price. Alamo places a deposit hold of US$300–400 on a credit card in the primary driver's name at pickup — no debit cards are accepted — and the hold may increase by US$200 if no return flight is on file. If your license uses a non-Latin script, bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Nissan Versa

Nissan Versa | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Nissan Rogue

Nissan Rogue | Automatic

SUV

or SUV similar

5 4 Automatic
From / day
4.5/ 5
Toyota Camry Hybrid

Toyota Camry Hybrid | Automatic

SEDAN

or Sedan similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in West Palm Beach include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in West Palm Beach, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in West Palm Beach.

Will I face unexpected charges at the Alamo counter in West Palm Beach when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are toll roads cashless in West Palm Beach and how does Alamo handle them?

Yes, virtually all toll roads around West Palm Beach are cashless, and your Alamo rental vehicle comes equipped with an electronic toll device or a plate-based billing system to handle them automatically.

Florida uses the SunPass and E-PASS systems. When you drive through a cashless gantry, the toll is recorded either via the transponder in the vehicle or by photographing your license plate (Toll-by-Plate).

At the Alamo counter in West Palm Beach you will typically have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental period
  • Pay-per-use: Alamo charges the actual toll amount plus daily or administrative processing fees, billed to your credit card, sometimes days or weeks after you return the car

If you prefer to manage tolls yourself, you can opt out of the Alamo program at pickup and purchase Florida's own visitor toll pass. If you do this, ask the Alamo agent to deactivate the vehicle's default device to avoid being charged twice.

There are no congestion charges, emissions zones, or city-center driving fees in West Palm Beach or anywhere in Florida.

What documents do I need to pick up my Alamo car in West Palm Beach?

To collect your Alamo rental in West Palm Beach you must bring the following physical documents:

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Alamo counter in West Palm Beach. The IDP is a translation only and cannot be used without the original license.

How much is the security deposit for an Alamo rental in West Palm Beach?

When you pick up your Alamo vehicle in West Palm Beach, the counter will place a temporary authorization hold on your credit card. For standard car classes in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by vehicle class, season, and the specific Alamo location.

A few important points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until Alamo releases it after you return the car
  • Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release
  • You must present a physical major credit card with the driver's name printed on it; debit cards, prepaid cards, and virtual cards are not accepted for the deposit
  • Premium or specialty vehicle classes may carry a higher hold amount

If you are arriving from outside the United States, notify your bank before travel so that the in-person authorization at the Alamo desk in West Palm Beach is not flagged as suspicious. Bringing a backup credit card in your own name is also a good precaution.

Can I get toll cashback on my Alamo rental in West Palm Beach?

Yes, all bookings made through Hola Car Rentals, including Alamo rentals in West Palm Beach, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Given that Florida's roads around West Palm Beach are almost entirely cashless, you will likely pass through SunPass or E-PASS gantries, making this benefit particularly relevant.

To claim your cashback after returning your Alamo vehicle:

  • Email [email protected] within 30 days of returning the car
  • Use the subject line: Tolls Cashback - followed by your Hola Car Rentals confirmation number
  • Attach your rental agreement, a toll invoice or statement, and proof of payment
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. Note that this benefit reimburses tolls you paid; it does not mean tolls are included in your Alamo rate.

Does my Alamo booking in West Palm Beach include collision damage coverage?

Whether your Alamo booking in West Palm Beach includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depends on the rate plan you selected. Check your booking confirmation for a line that reads something like Car Rental Insurance to confirm.

CDW and LDW reduce your financial liability for damage to the Alamo rental vehicle caused by a collision, theft, or vandalism. Key points to understand:

  • A deductible or excess may still apply unless your confirmation explicitly states zero deductible
  • CDW and LDW do not cover third-party liability, meaning damage or injury you cause to other people or their property
  • Coverage applies only to drivers named on the Alamo rental agreement in West Palm Beach
  • Excluded items typically include tires, undercarriage, roof, and keys unless a specific add-on covers them

For third-party liability protection, you would need to add a separate LIS or SLI policy. If an incident occurs, report it to Alamo immediately using the number on your rental agreement, and gather photos, location details, and any police report number.

What is the minimum age to rent a car with Alamo in West Palm Beach?

The minimum age to rent with Alamo in West Palm Beach without any additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and over.

Vehicle classes typically restricted to 25 and older include Full Size, Full Size SUV, Standard, Minivan, Van, Convertible, Luxury, and Premium categories. Drivers aged 21 to 24 are generally limited to Economy, Compact, Intermediate, and Intermediate SUV classes at the Alamo counter in West Palm Beach.

The young-renter fee for Alamo is US$15 per day plus applicable taxes, paid at the counter.

Additional requirements that apply regardless of age:

  • A valid driver's license in good standing
  • An IDP if your license uses a non-Latin alphabet
  • A major credit card in the main driver's name for the security deposit

Drivers under 21 are not eligible to rent with Alamo in West Palm Beach. Florida is not one of the states (like New York or Michigan) that legally requires rentals to drivers aged 18 and over.

How does the fuel policy work for Alamo rentals in West Palm Beach?

Alamo rentals in West Palm Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Here is what to do at each stage of your rental:

  • At pickup: check the fuel gauge with the Alamo agent, take a photo of the dashboard, and confirm the starting level is recorded on the rental agreement
  • During the rental: use the correct fuel type and keep your receipts
  • Before return: refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
  • At return: show the gauge at Full and keep the final receipt with the station address and time

If you return the Alamo vehicle in West Palm Beach with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Some Alamo locations may offer a Prepaid Fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Can I add an additional driver to my Alamo rental in West Palm Beach?

Yes, you can add an additional driver to your Alamo rental in West Palm Beach, either at no cost if your rate includes it or for a fee paid at the counter.

When the additional driver fee applies with Alamo in West Palm Beach, the charge is US$15 per day plus applicable taxes. Check your booking confirmation for a line that reads Additional driver free of charge to see whether your rate already covers one extra driver.

Requirements for adding a driver at the Alamo counter in West Palm Beach:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirement (25, or 21 to 24 with a young-renter surcharge)
  • If their license uses a non-Latin alphabet, an IDP is also required
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers named on the Alamo agreement are covered by protections such as CDW and LDW. If someone drives who is not listed on the contract, coverage may be void and additional charges could apply. If you need to add a driver after pickup, visit an Alamo branch to update the agreement.

Does my Alamo booking in West Palm Beach include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals, including Alamo rentals in West Palm Beach, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to travelers who are not residents of the United States or Canada.

If you are driving on Florida's highways around West Palm Beach and experience a medical emergency, need legal assistance after an accident, or face a flight cancellation or baggage loss, the travel assistance coverage can help. Core benefits typically include:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready. This coverage does not replace CDW or LDW for damage to your Alamo vehicle, nor does it cover third-party liability.

Can I pick up an Alamo car in West Palm Beach and drop it off in another Florida city?

Yes, one-way rentals with Alamo are generally available in West Palm Beach, allowing you to pick up in one city and return the vehicle to a different location such as Miami, Orlando, or Fort Lauderdale.

Whether a drop-off fee applies depends on the specific route:

  • Short-distance routes between nearby Florida cities sometimes carry no drop-off fee
  • Longer routes between different regions of Florida typically include a one-way fee
  • The fee is route-specific and varies by Alamo location, vehicle class, and season

During the booking process, the drop-off fee will appear on the rate details page under the To pay at destination section if it applies to your West Palm Beach route. Review this before confirming your reservation. The fee cannot be prepaid and is paid directly to Alamo at pickup or return.

If you want to change your drop-off location after booking, be aware that this may reprice the rental and recalculate or add a one-way fee. Cross-border one-way rentals, for example driving from West Palm Beach into another state, may be permitted but should be confirmed on your Alamo rental agreement before departure.

How do I find the Alamo counter when I arrive in West Palm Beach?

When you arrive at Palm Beach International Airport (PBI) in West Palm Beach, follow the Car Rental signs inside the terminal to locate the Alamo counter. Your booking confirmation will show the operating brand as Alamo, which you should match to the signage at the airport.

General steps to find your Alamo pickup in West Palm Beach:

  • After baggage claim, look for Car Rental or Ground Transportation directional signs
  • Confirm whether the Alamo counter is located inside the terminal or at a separate rental car facility that requires a shuttle or walkway
  • If a shuttle is needed, go to the marked shuttle stop and board the bus displaying the Alamo logo or Car Rental Center signage
  • If the counter is closed or you arrive after hours, check your booking confirmation for after-hours pickup instructions or a contact number

Bring all required documents to the Alamo counter in West Palm Beach: your driver's license, passport or ID, credit card with your name printed on it, and your booking confirmation. If you cannot locate the counter, ask airport information staff or use the courtesy phones available in the terminal.

Why might I see unexpected toll charges after returning my Alamo car in West Palm Beach?

It is normal to receive toll charges days or even weeks after returning your Alamo vehicle in West Palm Beach. Florida's toll agencies process invoices in batches, so charges from SunPass or E-PASS gantries you passed through may not be billed to Alamo until after your rental has ended, and Alamo then passes those charges to your credit card.

This can happen in two situations:

  • You enrolled in the Alamo toll program but some gantry charges were processed after your return date
  • You did not enroll in the toll program, so each toll was captured via Toll-by-Plate (license plate photo), billed to Alamo as the registered owner, and then forwarded to you with administrative processing fees added

To avoid surprises after your West Palm Beach rental:

  • Keep your Alamo rental agreement and any toll receipts or statements
  • Review your credit card statement for 4 to 6 weeks after return
  • If you believe a charge is incorrect, gather your booking confirmation, rental agreement, and toll invoice, then contact support

If you paid tolls out of pocket during your Alamo rental in West Palm Beach, remember that Hola Car Rentals offers Tolls Cashback of up to 5% of your booking total, claimable within 30 days of return.

Is a credit card required to rent with Alamo in West Palm Beach?

Yes, a major credit card in the main driver's name is required to rent with Alamo in West Palm Beach. The card must be a physical card with the driver's name printed on it, and it must have sufficient available credit to cover the security deposit hold, which is typically around US$300 to US$400 for standard vehicles in the United States.

Cards that are not accepted at the Alamo counter in West Palm Beach include:

  • Debit cards
  • Prepaid or gift cards
  • Virtual or single-use card numbers
  • Digital wallet payments (Apple Pay, Google Pay) used as a substitute for a physical card
  • A card belonging to someone other than the main driver

Even if you prepaid your Alamo booking online, you must still present a physical credit card at the West Palm Beach counter for the deposit hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available credit, which can take up to 15 business days.

If you are traveling from outside the United States, set a travel notice with your bank before arrival to prevent the in-person authorization from being declined as a fraud alert.

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