Alamo Car Rental
in West Palm Beach

Hola Car Rentals is the only premium partner of the top car rental brands operating in West Palm Beach, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in West Palm Beach.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in West Palm Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in West Palm Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, virtually all toll roads around West Palm Beach are cashless, and your Alamo rental vehicle comes equipped with an electronic toll device or a plate-based billing system to handle them automatically.

Florida uses the SunPass and E-PASS systems. When you drive through a cashless gantry, the toll is recorded either via the transponder in the vehicle or by photographing your license plate (Toll-by-Plate).

At the Alamo counter in West Palm Beach you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental period
• Pay-per-use: Alamo charges the actual toll amount plus daily or administrative processing fees, billed to your credit card, sometimes days or weeks after you return the car

If you prefer to manage tolls yourself, you can opt out of the Alamo program at pickup and purchase Florida's own visitor toll pass. If you do this, ask the Alamo agent to deactivate the vehicle's default device to avoid being charged twice.

There are no congestion charges, emissions zones, or city-center driving fees in West Palm Beach or anywhere in Florida.

To collect your Alamo rental in West Palm Beach you must bring the following physical documents:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Alamo counter in West Palm Beach. The IDP is a translation only and cannot be used without the original license.

When you pick up your Alamo vehicle in West Palm Beach, the counter will place a temporary authorization hold on your credit card. For standard car classes in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by vehicle class, season, and the specific Alamo location.

A few important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until Alamo releases it after you return the car
• Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release
• You must present a physical major credit card with the driver's name printed on it; debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Premium or specialty vehicle classes may carry a higher hold amount

If you are arriving from outside the United States, notify your bank before travel so that the in-person authorization at the Alamo desk in West Palm Beach is not flagged as suspicious. Bringing a backup credit card in your own name is also a good precaution.

Yes, all bookings made through Hola Car Rentals, including Alamo rentals in West Palm Beach, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Given that Florida's roads around West Palm Beach are almost entirely cashless, you will likely pass through SunPass or E-PASS gantries, making this benefit particularly relevant.

To claim your cashback after returning your Alamo vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - followed by your Hola Car Rentals confirmation number
• Attach your rental agreement, a toll invoice or statement, and proof of payment
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. Note that this benefit reimburses tolls you paid; it does not mean tolls are included in your Alamo rate.

Whether your Alamo booking in West Palm Beach includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depends on the rate plan you selected. Check your booking confirmation for a line that reads something like Car Rental Insurance to confirm.

CDW and LDW reduce your financial liability for damage to the Alamo rental vehicle caused by a collision, theft, or vandalism. Key points to understand:

• A deductible or excess may still apply unless your confirmation explicitly states zero deductible
• CDW and LDW do not cover third-party liability, meaning damage or injury you cause to other people or their property
• Coverage applies only to drivers named on the Alamo rental agreement in West Palm Beach
• Excluded items typically include tires, undercarriage, roof, and keys unless a specific add-on covers them

For third-party liability protection, you would need to add a separate LIS or SLI policy. If an incident occurs, report it to Alamo immediately using the number on your rental agreement, and gather photos, location details, and any police report number.

The minimum age to rent with Alamo in West Palm Beach without any additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and over.

Vehicle classes typically restricted to 25 and older include Full Size, Full Size SUV, Standard, Minivan, Van, Convertible, Luxury, and Premium categories. Drivers aged 21 to 24 are generally limited to Economy, Compact, Intermediate, and Intermediate SUV classes at the Alamo counter in West Palm Beach.

The young-renter fee for Alamo is US$15 per day plus applicable taxes, paid at the counter.

Additional requirements that apply regardless of age:

• A valid driver's license in good standing
• An IDP if your license uses a non-Latin alphabet
• A major credit card in the main driver's name for the security deposit

Drivers under 21 are not eligible to rent with Alamo in West Palm Beach. Florida is not one of the states (like New York or Michigan) that legally requires rentals to drivers aged 18 and over.

Alamo rentals in West Palm Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Here is what to do at each stage of your rental:

• At pickup: check the fuel gauge with the Alamo agent, take a photo of the dashboard, and confirm the starting level is recorded on the rental agreement
• During the rental: use the correct fuel type and keep your receipts
• Before return: refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• At return: show the gauge at Full and keep the final receipt with the station address and time

If you return the Alamo vehicle in West Palm Beach with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Some Alamo locations may offer a Prepaid Fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, you can add an additional driver to your Alamo rental in West Palm Beach, either at no cost if your rate includes it or for a fee paid at the counter.

When the additional driver fee applies with Alamo in West Palm Beach, the charge is US$15 per day plus applicable taxes. Check your booking confirmation for a line that reads Additional driver free of charge to see whether your rate already covers one extra driver.

Requirements for adding a driver at the Alamo counter in West Palm Beach:

• The additional driver must be present at pickup with a valid driver's license
• They must meet the minimum age requirement (25, or 21 to 24 with a young-renter surcharge)
• If their license uses a non-Latin alphabet, an IDP is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers named on the Alamo agreement are covered by protections such as CDW and LDW. If someone drives who is not listed on the contract, coverage may be void and additional charges could apply. If you need to add a driver after pickup, visit an Alamo branch to update the agreement.

Yes, most bookings made through Hola Car Rentals, including Alamo rentals in West Palm Beach, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to travelers who are not residents of the United States or Canada.

If you are driving on Florida's highways around West Palm Beach and experience a medical emergency, need legal assistance after an accident, or face a flight cancellation or baggage loss, the travel assistance coverage can help. Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready. This coverage does not replace CDW or LDW for damage to your Alamo vehicle, nor does it cover third-party liability.

Yes, one-way rentals with Alamo are generally available in West Palm Beach, allowing you to pick up in one city and return the vehicle to a different location such as Miami, Orlando, or Fort Lauderdale.

Whether a drop-off fee applies depends on the specific route:

• Short-distance routes between nearby Florida cities sometimes carry no drop-off fee
• Longer routes between different regions of Florida typically include a one-way fee
• The fee is route-specific and varies by Alamo location, vehicle class, and season

During the booking process, the drop-off fee will appear on the rate details page under the To pay at destination section if it applies to your West Palm Beach route. Review this before confirming your reservation. The fee cannot be prepaid and is paid directly to Alamo at pickup or return.

If you want to change your drop-off location after booking, be aware that this may reprice the rental and recalculate or add a one-way fee. Cross-border one-way rentals, for example driving from West Palm Beach into another state, may be permitted but should be confirmed on your Alamo rental agreement before departure.

When you arrive at Palm Beach International Airport (PBI) in West Palm Beach, follow the Car Rental signs inside the terminal to locate the Alamo counter. Your booking confirmation will show the operating brand as Alamo, which you should match to the signage at the airport.

General steps to find your Alamo pickup in West Palm Beach:

• After baggage claim, look for Car Rental or Ground Transportation directional signs
• Confirm whether the Alamo counter is located inside the terminal or at a separate rental car facility that requires a shuttle or walkway
• If a shuttle is needed, go to the marked shuttle stop and board the bus displaying the Alamo logo or Car Rental Center signage
• If the counter is closed or you arrive after hours, check your booking confirmation for after-hours pickup instructions or a contact number

Bring all required documents to the Alamo counter in West Palm Beach: your driver's license, passport or ID, credit card with your name printed on it, and your booking confirmation. If you cannot locate the counter, ask airport information staff or use the courtesy phones available in the terminal.

It is normal to receive toll charges days or even weeks after returning your Alamo vehicle in West Palm Beach. Florida's toll agencies process invoices in batches, so charges from SunPass or E-PASS gantries you passed through may not be billed to Alamo until after your rental has ended, and Alamo then passes those charges to your credit card.

This can happen in two situations:

• You enrolled in the Alamo toll program but some gantry charges were processed after your return date
• You did not enroll in the toll program, so each toll was captured via Toll-by-Plate (license plate photo), billed to Alamo as the registered owner, and then forwarded to you with administrative processing fees added

To avoid surprises after your West Palm Beach rental:

• Keep your Alamo rental agreement and any toll receipts or statements
• Review your credit card statement for 4 to 6 weeks after return
• If you believe a charge is incorrect, gather your booking confirmation, rental agreement, and toll invoice, then contact support

If you paid tolls out of pocket during your Alamo rental in West Palm Beach, remember that Hola Car Rentals offers Tolls Cashback of up to 5% of your booking total, claimable within 30 days of return.

Yes, a major credit card in the main driver's name is required to rent with Alamo in West Palm Beach. The card must be a physical card with the driver's name printed on it, and it must have sufficient available credit to cover the security deposit hold, which is typically around US$300 to US$400 for standard vehicles in the United States.

Cards that are not accepted at the Alamo counter in West Palm Beach include:

• Debit cards
• Prepaid or gift cards
• Virtual or single-use card numbers
• Digital wallet payments (Apple Pay, Google Pay) used as a substitute for a physical card
• A card belonging to someone other than the main driver

Even if you prepaid your Alamo booking online, you must still present a physical credit card at the West Palm Beach counter for the deposit hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available credit, which can take up to 15 business days.

If you are traveling from outside the United States, set a travel notice with your bank before arrival to prevent the in-person authorization from being declined as a fraud alert.