Car Hire
in Moncton

Hola Car Rentals is a premium partner of the leading car hire companies in Moncton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Greater Moncton Roméo LeBlanc International Airport (YQM), most hire counters are located directly inside the terminal, so no shuttle is required for the majority of providers.

• Enterprise and National: counter across from baggage claim
• Alamo: serviced by Enterprise, also in the terminal near baggage claim
• Budget: counter near baggage claim
• Avis and Hertz: counters at 777 Aviation Avenue, Moncton, NB, E1A 7Z5

After completing paperwork at the counter, you collect your vehicle outside the terminal. The realistic time from landing to driving away in Moncton is roughly 20 to 45 minutes, depending on baggage claim wait times and queue length at the counter.

Bring your booking confirmation, a physical driver’s licence, a major credit card in the main driver’s name, and your passport. All documents must be physical originals.

No, there are no toll roads in Moncton or anywhere in New Brunswick. Driving throughout the province, including on the highways connecting Moncton to other cities, is completely toll-free.

This means you do not need a transponder, a toll pass, or any toll programme enrolment for your Moncton hire. You will not receive any post-hire toll charges related to driving within New Brunswick.

If your trip extends beyond New Brunswick into other Canadian provinces, toll requirements can vary. For example, Prince Edward Island charges a toll on the Confederation Bridge (CAD 50.25 round-trip), and Ontario operates the 407 ETR toll highway. In those cases, the hire vehicle's toll device and billing rules would apply for those specific roads.

To collect your hire car in Moncton, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with the main driver’s name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

Visitors hiring in Moncton can generally drive on a valid foreign licence, but obtaining an IDP in your home country before travelling is the safest approach if there is any doubt about your licence language or format.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period. Since Moncton and New Brunswick have no toll roads, this benefit becomes relevant if your trip takes you into provinces that do charge tolls, such as Prince Edward Island (Confederation Bridge) or Ontario (407 ETR).

To claim your cashback after returning the vehicle in Moncton or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation
• Attach a copy of the hire agreement signed at pick-up
• Provide a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required to hire a car in Moncton. The card must be physical (not virtual or digital), and the driver’s name must be printed on it.

At the Moncton counter, the hire partner will place a temporary authorisation hold on your card. For Canadian locations, this hold is typically GBP 300 to GBP 500, though some locations may authorise up to GBP 750 depending on the vehicle class and hire company. The hold reduces your available credit until it is released after you return the vehicle.

• Debit cards and prepay cards are not accepted for the deposit hold
• Digital wallets (Apple Pay, Google Pay) and virtual card numbers are not accepted
• Even if you prepaid your booking online, a physical credit card is still required at pick-up in Moncton

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations.

Counter hours at Greater Moncton Roméo LeBlanc International Airport (YQM) vary by provider and are generally extended to cover late-night flight arrivals:

• Enterprise and National at YQM: approximately 09:00 to 23:59 Monday through Saturday, and 11:00 to 23:59 on Sundays
• Avis at 777 Aviation Avenue, Moncton: approximately 08:00 to 00:15 Monday through Friday, and 10:00 to 00:15 on weekends
• Budget at the airport: similar extended hours with after-hours key-drop return available

City centre locations in Moncton operate on shorter schedules. Enterprise at 1903 Main Street and 1545 Mountain Road typically close by 17:30 on weekdays, with reduced Saturday hours and limited or no Sunday service.

Hours can change on public holidays, so always confirm directly with your hire partner before travelling. If your flight arrives late, the airport locations in Moncton are your most reliable option. Your booking confirmation will include the specific counter details for your reservation.

Yes, it is possible to pick up your hire car at Greater Moncton Roméo LeBlanc International Airport (YQM) and return it to a downtown Moncton location, such as the Enterprise branch at 1903 Main Street or the Budget location at 515 Main Street. However, a one-way drop-off fee may apply depending on the hire company and the specific route.

For same-city airport-to-downtown returns within Moncton, many hire partners do not charge a drop-off fee, but this is not guaranteed for every brand or vehicle class. The fee, if applicable, will be shown clearly during the booking process under the section labelled as charges due at destination.

• Check the booking details page before confirming your reservation
• The drop-off fee cannot be prepaid and is paid at the counter
• Changing your return location after booking may reprice the hire and affect any applicable fee

If the counter charges a drop-off fee that was not disclosed in your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

Hire cars in Moncton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pick-up in Moncton, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• During your hire, use the correct fuel type (petrol or diesel) as specified in the agreement
• Before returning the car, refuel within approximately 15 km of the return location in Moncton to ensure the gauge does not drop below full
• Keep your final fuel receipt as proof in case of any dispute

If you return the vehicle below the recorded starting level, the hire partner may charge for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee.

For after-hours returns at Moncton airport locations such as Budget, leave your fuel receipt in the key-drop envelope and keep a photo of the full gauge on your phone.

Most bookings include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving in or around Moncton, and covers up to 5 passengers per event.

Coverage typically includes:

• Travel insurance with medical coverage for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident near Moncton
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian residents or US residents. It is available exclusively to travellers from outside North America hiring in Moncton. It also does not cover damage to the hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, you can add an additional driver to your Moncton hire, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation first. If it states additional driver free of charge, the first extra driver is covered at no cost. If not included, fees at Moncton counters are typically:

• Avis, Budget, Payless: US$13 per hire day, capped at US$65
• Hertz, Thrifty, Dollar: US$13.50 per hire day, capped at US$189
• Alamo, National, Enterprise: US$15 per day with no stated cap

The additional driver must be present at the Moncton counter at pick-up with their own valid driver’s licence and ID. Both the main driver and the additional driver must sign the hire agreement. Drivers not listed on the agreement are not covered by CDW/LDW or liability protections.

For Avis and Budget locations in Moncton, the additional driver must be at least 25 years old. If the additional driver’s licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required.

Insurance inclusions for your Moncton hire depend on the rate plan selected at booking. Canadian hires booked through Hola Car Rentals typically include a Collision Damage Waiver (CDW/LDW) and statutory third-party liability cover, as required by New Brunswick provincial law.

• CDW/LDW: reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-party liability: provincial law in New Brunswick requires every hire vehicle to carry minimum third-party liability cover, so this is included by default when hiring in Moncton

CDW/LDW does not cover damage you cause to other vehicles or persons (that is third-party liability), your personal injuries, or your belongings. You can purchase additional liability (LIS/ALI/SLI) for higher limits if needed.

Always review your Moncton booking confirmation to confirm exactly which coverages are included in your rate and whether any deductible applies. At the counter, verify the hire agreement matches your confirmation before signing.

Driving in Moncton follows standard New Brunswick provincial rules, but there are a few practical points worth knowing before you get behind the wheel.

• Speed limits: the default urban speed limit in Moncton is 50 km/h on local and collector roads. Arterial roads such as Shediac Road, Ryan Street, and Edinburgh Drive also operate at 50 km/h
• Cyclists on shared roads: Moncton has approximately 36 km of shared streets where cyclists ride alongside vehicles without physical separation. Roads like Church Street, Mill Road, and Collishaw Street use painted markings rather than protected lanes, so expect to yield to cyclists and watch for them on arterials
• Pedestrian crossings: the city has an extensive pedestrian network with pavements that sometimes run directly adjacent to roadways, including on Salisbury Road and Mapleton Road. Be alert at crossings on busy corridors
• Multi-use trails: hard-surfaced trails on Millennium Boulevard and along the Riverfront cross vehicle roads at multiple points, requiring drivers to yield

New Brunswick has no toll roads, no emission zones, and no congestion charges, so your Moncton hire will not incur any of those fees. Drive on the right side of the road, as in the rest of Canada.

If your flight is delayed and you arrive later than your scheduled pickup time in Moncton, hire companies will generally hold your booking for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

Airport counters at Greater Moncton Roméo LeBlanc International Airport (YQM) have extended hours that accommodate late-night arrivals, with some providers open until midnight or later. This makes the airport the most reliable pickup option in Moncton for delayed flights.

• If your delay is less than 24 hours: your Moncton booking should be held. Confirm you will arrive while the counter is still open
• If your delay exceeds 24 hours: contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible, as changes cannot be guaranteed
• City centre locations in Moncton (Main Street, Mountain Road) close earlier and may not accommodate very late arrivals

If you miss the counter entirely and the booking is forfeited, no refund applies under standard policy. Booking your Moncton pickup at the airport rather than a downtown location gives you the most flexibility when flight delays occur.