Car Hire
in New Brunswick

Hola Car Rentals is a premium partner of the leading car hire companies in New Brunswick, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in New Brunswick.

No. With Hola Car Rentals, all costs and charges for your booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads in New Brunswick. The province is entirely toll-free, so you will not need a transponder, a toll pass, or any toll programme when driving within New Brunswick.

This makes New Brunswick one of the simpler Canadian provinces for hire car driving, since you do not need to worry about cashless toll lanes, per-use billing, or daily toll programme fees at the counter.

If your trip extends beyond New Brunswick into other Canadian provinces, toll rules can differ significantly. For example, Ontario operates the 407 ETR toll highway, and crossing into Prince Edward Island via the Confederation Bridge carries a round-trip fee of approximately CAD 50.25. Always verify toll requirements for any additional provinces you plan to visit.

Hire car pickup at Moncton Airport (YQM), the primary hire hub in New Brunswick, is straightforward and does not require a shuttle or a consolidated hire centre.

Counters for Budget, Avis, Enterprise, and National are located inside the terminal, directly across from or within the baggage claim area. After collecting your luggage and completing paperwork at the counter, your vehicle is parked just outside the terminal for immediate access.

Counter hours at YQM vary by brand:

• Budget: Sunday 9 AM to midnight, Monday through Friday 8 AM to midnight, Saturday 9 AM to midnight. On Christmas and New Year’s Day, hours are reduced to 10 AM to 6 PM.
• Enterprise and National: Sunday and Saturday 11 AM to midnight, Monday through Friday 9 AM to midnight.

After-hours pickup is not available at New Brunswick airports. However, after-hours returns are permitted via key drop boxes at the counter. For Fastbreak-style returns at YQM, park the vehicle, lock it, and leave the keys along with a note of the mileage and fuel level in the drop box. A formal inspection takes place the next working day.

Bring your booking confirmation, driver’s licence, passport, and a major credit card in the main driver’s name to the counter.

To pick up a hire car in New Brunswick, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name.
• A passport or valid government-issued photo ID.
• A major credit card with the driver’s name printed on the card, used for the authorisation hold.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English or French, an International Driving Permit (IDP) is strongly recommended for hiring in New Brunswick. An IDP is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence, not as a replacement.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the counter in New Brunswick or anywhere else in Canada.

Debit and prepaid cards are not accepted for the authorisation hold. Bring a major credit card with sufficient available credit to cover the hold, which is typically CAD 300 to CAD 500 at most New Brunswick locations.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including hires that start in New Brunswick.

Because New Brunswick itself has no toll roads, you would only accumulate toll charges if your trip takes you into other Canadian provinces with tolls, such as Ontario’s 407 ETR or across the Confederation Bridge into Prince Edward Island. Any tolls you pay during your hire period are eligible for the cashback benefit.

The benefit reimburses the lesser of your total tolls paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the cap is US$25.

To claim after returning your New Brunswick hire:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, a young driver surcharge applies to renters under 25 at most hire counters in New Brunswick.

Specific fees vary by brand:

• Budget locations in New Brunswick charge an additional CAD 27 per day for renters aged 21 to 24. This fee is added at the counter on top of the prepaid rate.
• Avis requires additional drivers to be at least 25 years old. Drivers under 25 who are added as additional drivers may face restrictions or surcharges.
• Other partner brands such as Enterprise, National, and Alamo apply their own underage policies, which may differ.

Renters in the 21 to 24 age group in New Brunswick must present a valid credit card with their name printed on the card. Debit cards are not accepted for the deposit authorisation in this age group.

The minimum hire age at most New Brunswick locations is 21. Renters under 21 are generally not permitted to hire. Always confirm the exact surcharge amount with the specific brand at your chosen New Brunswick pickup location, as fees can vary by counter and season.

New Brunswick has several driving rules that differ from what visitors may be used to at home, particularly those arriving from the United States.

• Speed limits are posted in kilometres per hour, not miles per hour. Highway limits are typically 110 km/h. Violations carry 3 to 5 demerit points, and fines double in construction zones.
• Right turns on red are permitted after a full stop, unless a sign prohibits it. You must yield to pedestrians and oncoming traffic before turning.
• Handheld mobile device use while driving is banned in New Brunswick. Violations result in demerit points under the provincial system.
• All drivers must carry a valid licence at all times and produce it immediately if requested by an officer.
• Drivers under 21 are subject to a zero blood alcohol content (0% BAC) mandate in New Brunswick, which has been in effect since 2009.

For road conditions, especially in winter, New Brunswick drivers are advised to check NB511, the province’s real-time road monitoring service. It provides interactive maps, traffic cameras, and winter road updates refreshed every 20 minutes. Rural roads in New Brunswick can experience slushy patches, drifting snow, and coastal fog, so checking NB511 before long drives is strongly recommended.

When you pick up a hire car in New Brunswick, the hire partner will place a temporary authorisation hold on your credit card. This is not a charge but reduces your available credit until the hire is closed and your bank releases the hold.

Typical deposit holds in New Brunswick and across Canada are approximately CAD 300 to CAD 500 for standard vehicles. Some New Brunswick locations may hold up to CAD 750 depending on the vehicle class, hire brand, or season.

Important requirements for the deposit in New Brunswick:

• The credit card must be a major credit card (not debit or prepaid) with the main driver’s name printed on the card.
• The card must have sufficient available credit to cover the hold plus any expected charges.
• Virtual or single-use card numbers are not accepted at the counter.

After you return the vehicle in New Brunswick, the hold is released. Your bank or card issuer controls how quickly the credit reappears, which can take up to 15 working days. Bringing a backup credit card is always a good precaution in case your primary card is declined.

Yes, after-hours returns are available at New Brunswick airports, even though hire counters close at night and do not offer after-hours pickup.

At Moncton Airport (YQM), Budget, Avis, and Enterprise all provide key drop boxes at their counters. To complete an after-hours return in New Brunswick:

• Drive to the designated hire car return area outside the terminal and park in the marked space for your brand.
• Lock the vehicle and gather your keys and any completed paperwork.
• Place the keys and contract in the drop box at the hire counter.
• For Fastbreak-style returns at YQM, leave a note with the mileage and fuel level in the envelope before dropping it in the box. No counter visit is needed.

The formal vehicle inspection takes place the next working day. Your responsibility for the vehicle continues until the inspection is completed, so take photos of the car’s condition and fuel gauge before leaving the New Brunswick return area.

At Fredericton Airport (YFC) and Saint John Airport (YSJ), similar drop box procedures apply. Follow the hire car return signs to the outdoor lot adjacent to the terminal.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires picked up in New Brunswick as well. However, this benefit is available only to non-North American customers. Canadian and US residents do not qualify for this coverage.

For eligible customers hiring in New Brunswick, the included travel assistance typically covers:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

New Brunswick’s rural terrain, winter road conditions, and remote stretches between cities like Moncton, Fredericton, and Saint John make travel assistance particularly relevant. If a medical situation arises on a rural New Brunswick highway or in a remote area, having access to 24/7 assistance can be critical.

To reach the assistance line at any time during your New Brunswick hire, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Check your booking confirmation for the exact coverage limits and conditions that apply to your specific reservation.

Hire car insurance in New Brunswick depends on the rate plan selected at booking. There are two main types of coverages to understand.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself. If your New Brunswick booking includes CDW/LDW, you are still responsible for any applicable excess unless your confirmation explicitly states zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in New Brunswick. Under Canadian provincial law, every hire vehicle in New Brunswick must carry statutory third-party liability, which is included by default when you hire through Hola Car Rentals in Canada. You can purchase higher supplementary liability limits if desired.

What is not covered by either protection:

• Your own personal injuries (covered by PAI if purchased separately).
• Your personal belongings (covered by PEC if purchased separately).
• Damage from prohibited use such as off-road driving or driving under the influence.

Review your booking confirmation carefully to confirm which coverages are included in your New Brunswick hire rate before arriving at the counter.

The standard fuel policy for hire cars in New Brunswick is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To follow the Full-to-Full policy correctly during your New Brunswick hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your hire, use the correct fuel type as noted in the agreement. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning the vehicle, refuel within approximately 15 km of the New Brunswick return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle in New Brunswick with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee.

For after-hours returns at New Brunswick airports, leave your fuel receipt in the key drop envelope and take a photo of the full gauge as proof.

Yes, you can add an additional driver to your hire car in New Brunswick, either as an included benefit or for a daily fee depending on your rate.

If your booking confirmation states that an additional driver is included, the first extra driver is added at no cost. If it is not included, fees vary by brand at New Brunswick counters:

• Avis and Budget: approximately CAD 13 per hire day, capped at CAD 65.
• Hertz, Thrifty, and Dollar: approximately CAD 13.50 per hire day, capped at CAD 189.
• Alamo, National, and Enterprise: approximately CAD 15 per day with no stated cap.

Requirements for adding a driver in New Brunswick:

• The additional driver must be present at the counter at pickup with a valid driver’s licence.
• For Avis and Budget locations in New Brunswick, the additional driver must be at least 25 years old.
• If the additional driver’s licence is not in English or French, an IDP is strongly recommended.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers named on the hire agreement are covered by CDW/LDW and liability protections. Anyone who drives the New Brunswick hire without being listed on the contract may void those protections.

Yes, one-way hires from New Brunswick to another Canadian province are generally possible, but a drop-off fee will apply and availability depends on the specific route, hire brand, and vehicle class.

When booking a one-way hire from New Brunswick, the drop-off fee is shown during the booking process under the section labelled as charges due at the destination. This fee is set by the hire partner and cannot be prepaid. It is separate from mileage, fuel, and taxes.

Key points for one-way hires from New Brunswick:

• Routes between major cities such as Moncton or Fredericton and destinations in Quebec or Ontario typically carry a drop-off fee that varies by distance and vehicle class.
• Cross-border one-way hires from New Brunswick into the United States may be restricted or require prior approval from the hire partner. Confirm this at the counter before your trip.
• If you plan to drive through provinces with toll roads after leaving New Brunswick, such as Ontario, toll charges will apply and you can claim Tolls Cashback through Hola Car Rentals for eligible amounts.

If you change your drop-off location after booking, the hire will be re-priced and a new or adjusted drop-off fee may apply. Review your confirmation carefully and contact support before making mid-hire route changes.