Car Hire Alamo
in New Brunswick

Hola Car Rentals is a premium partner of the leading car hire companies in New Brunswick, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in New Brunswick.

No. With Hola Car Rentals, all costs and charges for your booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Alamo operates at Moncton International Airport (YQM) in New Brunswick, and the counter is located inside the terminal, so no shuttle is required.

When you arrive at YQM, follow the car hire signs inside the terminal to reach the counter. Alamo's presence at this location is serviced through Enterprise, which is part of the same Enterprise Holdings family. You can use Alamo's Accelerated Check-in or Skip the Counter options if you enrolled before arrival to go directly to the vehicle lot.

For after-hours returns at Moncton, park in the designated Alamo spots in the return area and drop your keys in the Alamo drop box located beside the rental booth. Always confirm the exact parking bay on your hire agreement before leaving the counter.

At Saint John Airport (YSJ) in New Brunswick, Alamo hires are handled at the National Car Rental counter, located beside baggage claim inside the terminal. National and Alamo are both part of Enterprise Holdings, so the same desk serves both brands.

Once you collect your luggage, look for the National Car Rental signage near baggage claim. The agent there will provide your hire agreement and keys. If you enrolled in Alamo's Accelerated Check-in or Skip the Counter programme before your trip, you may be able to proceed directly to the vehicle lot without waiting at the desk.

Shuttle or airport pick-up services are also available at YSJ. The address for the Saint John Alamo location is 4180 Loch Lomond Road. Counter hours are generally Monday to Friday 08:00 to 23:30 and Saturday to Sunday 09:30 to 23:00. For after-hours returns between 01:00 and 08:00, drop your keys in the Alamo counter drop box.

No, New Brunswick has no toll roads, so you will not encounter any toll charges while driving your Alamo hire within the province.

Unlike other Canadian provinces such as Ontario, which operates the 407 ETR toll highway, or Prince Edward Island, where the Confederation Bridge carries a toll of approximately CAD50.25 round-trip, New Brunswick roads are completely toll-free. You do not need to enrol in any toll programme, purchase a transponder package, or worry about toll violations during your Alamo hire in New Brunswick.

If your trip takes you beyond New Brunswick into other provinces, toll requirements can vary significantly. In that case, check the toll rules for each province you plan to visit, and keep any toll receipts you collect during your hire period.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including your Alamo hire in New Brunswick, even though New Brunswick itself has no toll roads.

If your trip extends beyond New Brunswick into provinces or regions where tolls apply, you can claim back up to 5% of your total booking value for tolls paid during the hire period. To claim, email [email protected] within 30 days of returning your Alamo vehicle and include the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pick-up
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Alamo hire in New Brunswick, you must present the following physical documents at the counter:

• A valid, unexpired driver's licence in the main driver's name (original, not a photocopy or digital version)
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from outside Canada

If your driver's licence is not in English or French and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must accompany your original licence. For licences in other languages that use Latin characters, an IDP is recommended but not strictly required at Alamo locations in New Brunswick.

Digital documents are not accepted at the counter. All documents must be physical originals.

It depends on your licence. For your Alamo hire in New Brunswick, an International Driving Permit (IDP) is mandatory if your driver's licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times.

If your licence is in a language other than English or French but uses Latin characters, an IDP is recommended but not strictly required at Alamo counters in New Brunswick. However, carrying one reduces the risk of any issues at the desk.

Important points to keep in mind:

• The IDP is a translation document only and is not valid without your original licence
• Digital licences and photocopies are not accepted
• Obtain your IDP in your home country before travelling, as it cannot be issued abroad
• Some Alamo locations in New Brunswick may also request a passport as additional identification

When you pick up your Alamo hire in New Brunswick, a temporary authorisation hold will be placed on your major credit card. For Canadian locations, this hold is typically in the range of GBP 300 to GBP 500, though some Alamo locations may require a minimum authorisation of approximately GBP 750 depending on the vehicle class and specific location.

Key things to know about the deposit:

• The hold is a temporary authorisation, not a charge, but it reduces your available credit until released
• Only a physical, major credit card in the main driver's name with the name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
• Premium or speciality vehicles may carry higher hold amounts

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Yes, you can add an additional driver to your Alamo hire in New Brunswick, either as part of your rate or by paying a fee at the counter.

For Alamo in New Brunswick, the additional driver fee is GBP 15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if your selected rate already includes one free additional driver.

Requirements for adding a driver at the Alamo counter in New Brunswick:

• The additional driver must be present at pick-up with a valid, unexpired driver's licence
• They must meet the minimum age requirement (21 years or older at Alamo locations in New Brunswick)
• If their licence uses a non-Latin alphabet, they must also present an IDP
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the hire protections. Anyone who drives the vehicle without being named on the contract may void cover and result in additional charges.

Yes, a young driver surcharge applies to renters and additional drivers between the ages of 21 and 24 at Alamo locations in New Brunswick, including both Moncton International Airport (YQM) and Saint John Airport (YSJ).

The minimum hire age at Alamo in New Brunswick is 21 years old. Drivers under 25 are subject to a youthful driver surcharge on top of the base hire rate. The exact daily surcharge amount is set by the Alamo counter and can vary by location and vehicle class, so confirm the specific amount when you pick up your vehicle.

Drivers under 21 are not permitted to hire from Alamo in New Brunswick. If you are 25 or older, no young driver surcharge applies to your hire.

Alamo hires in New Brunswick follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs on your New Brunswick Alamo hire:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge when you collect the car
• Refuel within approximately 10 miles or 15 km of the return location at Moncton (YQM) or Saint John (YSJ) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Alamo may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

In New Brunswick, as in all Canadian provinces, provincial law requires every hire vehicle to carry third-party liability insurance by default. This statutory liability coverage is included when you book your Alamo hire in New Brunswick through Hola Car Rentals, though you can purchase higher supplementary liability limits if you want additional protection.

Depending on the rate you selected, your booking may also include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Alamo vehicle itself. Check your booking confirmation to see exactly what is included in your rate.

Key coverage points to review before your New Brunswick Alamo hire:

• CDW/LDW covers damage to the hire car but not injuries to others or damage to third-party property
• A deductible may apply unless your confirmation explicitly states zero deductible
• Excluded items often include tyres, undercarriage, and roof damage
• Only drivers named on the hire agreement are covered

Review your hire agreement carefully at the Alamo counter to confirm all active coverages and any applicable deductibles.

Yes, after-hours returns are available at both Alamo airport locations in New Brunswick, with a key drop box process at each site.

At Saint John Airport (YSJ), if you return your Alamo vehicle between 01:00 and 08:00, park in the designated area as instructed on your hire agreement and drop your keys in the Alamo counter drop box. At Moncton International Airport (YQM), park under the Alamo signs in the return area and drop your keys in the Alamo drop box located beside the hire booth.

Tips for a smooth after-hours return in New Brunswick:

• Refuel before arriving at the airport so you comply with the Full-to-Full fuel policy
• Take photos of the vehicle condition, odometer, and fuel gauge before leaving
• Keep your fuel receipt and place a copy in the key envelope if one is provided
• Note that liability for the vehicle may remain with you until the Alamo agent formally checks it in the next morning

Always confirm the exact after-hours return instructions on your hire agreement when you pick up the vehicle.

Most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Alamo hires in New Brunswick as well. However, this benefit is available only to non-North American customers. Canadian and US residents do not qualify for this coverage.

For eligible travellers hiring an Alamo vehicle in New Brunswick, the travel assistance typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your New Brunswick Alamo hire, contact Terrawind 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not include damage to the hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms and limits that apply to your reservation.