National Car Hire
in Moncton

Hola Car Rentals is a premium partner of the leading car hire companies in Moncton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National counter at Moncton Airport (YQM) is located inside the terminal at Greater Moncton Roméo LeBlanc International Airport, 777 Aviation Avenue, Moncton, NB, E1A 7Z5. Follow the "Car Hire" signs from the baggage claim level to reach the counter directly, without needing a shuttle.

National operates the counter shared with Enterprise at YQM. Counter hours are Sunday 11:00 to 23:59, Monday to Friday 09:00 to 23:59, and Saturday 11:00 to 23:59. These extended evening hours make National a practical choice for passengers arriving on late flights into Moncton.

If you are returning the vehicle after hours, an after-hours drop arrangement is available at the airport. Confirm the specific key-drop procedure with the National agent at pickup so you know exactly where to leave the vehicle and paperwork.

National Car Hire at Moncton Airport (YQM) operates the following hours at the 777 Aviation Avenue terminal counter:

• Monday to Friday: 09:00 to 23:59
• Saturday: 11:00 to 23:59
• Sunday: 11:00 to 23:59

These hours cover most arriving flights into Moncton, including late-evening arrivals. If your flight lands outside these windows, contact the National desk in advance to confirm after-hours return or pickup arrangements.

Keep in mind that hours can change on public holidays. Always verify the hours shown on your booking confirmation before travel, and allow extra time if your arrival in Moncton is close to closing time. If your flight is delayed by less than 24 hours, National will generally hold your reservation; delays beyond 24 hours may require you to contact support to protect your booking.

No, there are no toll roads in New Brunswick, so driving a National hire car in and around Moncton is completely toll-free. You will not need a transponder, a toll pass, or any toll programme for travel within the province.

This is a notable advantage compared to other Canadian provinces. For example, Ontario has the 407 ETR toll highway, and the Confederation Bridge connecting New Brunswick to Prince Edward Island charges a round-trip toll of approximately CAD 50.25. If your Moncton trip includes a drive to Prince Edward Island or other provinces with tolls, those charges would apply.

Because New Brunswick itself has no tolls, the Tolls Cashback benefit included in all Hola Car Rentals bookings would apply to any toll charges you incur when driving your National hire outside the province. You can claim up to 5% of your total booking value back by emailing [email protected] within 30 days of returning the vehicle, with your hire agreement and toll receipts attached.

To collect your National hire car in Moncton, bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the excess authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Canada from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly mandatory at the National counter in Moncton.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required at the National counter in Moncton. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the excess authorisation hold.

At pickup, National will place a temporary authorisation hold on your card. For Canada, typical holds range from GBP 180 to GBP 300, though some locations may authorise up to approximately GBP 450 depending on the vehicle class and hire duration. This hold reduces your available credit until your bank releases it after the vehicle is returned, which can take up to 15 working days.

• Bring a backup credit card in your own name in case your primary card is declined
• Notify your bank of international travel to prevent fraud blocks on in-person authorisations
• Confirm the exact hold amount with the National agent in Moncton before signing

Even if you prepaid your booking online, you must still present a physical credit card at the Moncton counter for the deposit authorisation.

Yes, National Car Hire in Moncton offers one-way hire options, allowing you to pick up at Moncton Airport (YQM) and drop off at a different location. A drop-off fee may apply depending on the destination, vehicle class, and season.

When booking, the one-way or drop-off fee will be shown on the rate details page under the "To pay at destination" section. This fee is not prepaid and is settled directly with National at the counter in Moncton or at the return location.

• Same-city routes (for example, Moncton Airport to a downtown Moncton location) often carry no drop-off fee
• Routes to other cities or provinces typically do carry a one-way fee
• Cross-border one-ways (for example, Moncton to a US city) may be restricted or carry higher fees depending on National's policies

If you need to change your drop-off location after booking, contact support promptly, as changes can reprice the hire and affect fee amounts. Always verify the drop-off fee on your confirmation before arriving at the Moncton counter.

National Car Hire in Moncton uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Moncton counter
• Refuel within approximately 15 km of the return location at Moncton Airport (777 Aviation Avenue) so the gauge does not drop before you arrive
• Keep your final fuel receipt as proof in case of any dispute

If you return the vehicle below the recorded starting level, National may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee.

National in Moncton may also offer a prepaid fuel option at the counter, where you pay for a full tank upfront and return the car empty. Any unused fuel under that option is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, you can add an additional driver to your National Car Hire reservation in Moncton, either included in your rate or for a fee paid at the counter.

For National, Alamo, and Enterprise, the additional driver fee is GBP 10 per day plus applicable taxes when not included in your rate. Check your booking confirmation for the line "Additional driver free of charge" to see if your rate already covers one extra driver.

• The additional driver must be present at the Moncton counter at pickup with a valid driver’s licence
• If their licence is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the National hire agreement in Moncton are covered by the vehicle's protections

If you need to add a driver after pickup, visit a National branch to update the agreement. Allowing an unlisted person to drive voids coverage and may result in additional charges.

Most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this benefit applies to hires booked through Hola Car Rentals at National in Moncton. However, this coverage is available only to non-North American residents. Canadian and US residents do not qualify for this benefit.

For eligible renters, the travel assistance typically covers:

• Medical cover for up to 5 passengers during the trip
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency, an accident, or another covered event while driving your National hire in or around Moncton, contact the assistance line immediately:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always check your Hola Car Rentals booking confirmation for the exact coverage terms and limits that apply to your specific reservation.

Yes, after-hours vehicle returns are available at Moncton Airport (YQM) for National Car Hire customers. The return area is located at 777 Aviation Avenue, Moncton, following the hire car return signs within the airport.

Because National shares operations with Enterprise at YQM, confirm the specific after-hours drop procedure with the agent at pickup. Typically, after-hours returns involve:

• Parking the vehicle in the designated National or Enterprise return bay at Moncton Airport
• Recording the mileage and fuel level on your hire agreement
• Depositing the keys and paperwork in the designated drop box at the return area
• Taking a photo of the dashboard (odometer and fuel gauge) and the parked vehicle as documentation

Note that your liability for the vehicle continues until National formally checks it in during business hours. If any damage is noted after you leave, having timestamped photos protects you. The National counter in Moncton opens at 09:00 Monday to Friday and 11:00 on weekends, so an early-morning drop will be processed when the counter reopens.

Hiring from National at Moncton Airport (YQM) involves several taxes and fees that are standard for airport hires in Canada. Understanding these helps you avoid surprises at the counter.

• HST (Harmonised Sales Tax): 15% applies to hire charges in New Brunswick
• Airport concession recovery fee: typically CAD 10 to CAD 20 per day, charged by National to recover the cost of operating at Moncton Airport
• Provincial vehicle hire assessment: a 10% tax applies to hires priced above CAD 55 per day in New Brunswick

Off-airport National locations in downtown Moncton or nearby Dieppe generally offer lower base rates (roughly CAD 40 to CAD 60 per day for economy cars versus CAD 55 to CAD 80 at the airport) and avoid the airport concession fee, though you would need to arrange your own transport from YQM to those locations.

Your Hola Car Rentals booking confirmation will specify which taxes and fees are included in your prepaid rate and which are due at the Moncton counter. Review the "To pay at destination" section carefully before pickup.

When picking up your National hire in Moncton, you will be offered several insurance and protection products at the counter. Understanding what each covers helps you decide what you need.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to or theft of the National hire vehicle. A deductible may apply unless your confirmation shows zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you cause to others. In Canada, provincial law requires every vehicle to carry third-party liability, so a statutory minimum is included by default with your National hire in Moncton. You can purchase higher supplemental limits at the counter.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

CDW/LDW does not cover third-party liability, your own injuries, or personal items. Check your Hola Car Rentals booking confirmation to see which protections are already included in your rate before accepting add-ons at the Moncton counter.

Yes, you can cancel or modify your National hire in Moncton, but the cancellation policy for National (part of the Alamo/National/Enterprise group) has a specific rule you should be aware of before making changes.

For National bookings in Moncton, cancellations made within 48 hours of the scheduled pickup time may not be eligible for a full refund. Cancellations made with more than 48 hours’ notice before your Moncton pickup are generally refundable. Always check the specific terms shown on your Hola Car Rentals booking confirmation, as conditions can vary.

• To cancel or modify, use the Manage Booking link in your confirmation email
• Changing pickup dates, times, or locations will reprice the hire based on current availability
• Modifying to a different vehicle class or adding a one-way drop-off from Moncton may change the total cost
• Refunds are returned to the original payment method and may take several working days to process

If your flight to Moncton is delayed, National will generally hold your reservation for up to 24 hours from the original pickup time. Delays beyond 24 hours require you to contact support promptly to protect your booking.