Hertz Car Hire
in Moncton

Hola Car Rentals is a premium partner of the leading car hire companies in Moncton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Greater Moncton International Airport is located inside the main terminal at 777 Aviation Avenue, Unit 12. After collecting your bags from baggage claim, follow the overhead signs to the Rental Cars area on the main terminal level, where you will find the Hertz desk.

Once paperwork is completed at the counter, you walk a short distance to the adjacent car park to collect your vehicle. Hertz also provides shuttle services from the airport for customers who need them.

The Hertz airport counter in Moncton is open Monday through Saturday from 09:00 to 23:59, and on Sundays from 17:00 to 23:59. If your flight arrives outside these hours, plan your arrival accordingly, as no after-hours pickup service is confirmed at this location.

Yes, Hertz operates a city location in Moncton at 548 Mountain Road (at the Crowne Plaza hotel), approximately 5.4 miles from Greater Moncton International Airport (YQM).

This off-airport Hertz location in Moncton is open Monday through Friday, typically from 08:00 to 17:00, and is closed on weekends. There is no airport shuttle or terminal involved; you go directly to the counter at that address.

Key differences between the two Hertz locations in Moncton:

• Airport (777 Aviation Avenue, Unit 12): open later, including evenings; shuttle service available; walk to adjacent car park for vehicle
• Downtown Crowne Plaza (548 Mountain Road): weekdays only; direct counter access; no shuttle needed

If you are arriving on a weekend or late in the evening, the Hertz airport counter at YQM is the better option. Always confirm current hours on your booking confirmation before travel.

No, there are no toll roads in New Brunswick, so you will not encounter any toll charges while driving your Hertz hire in or around Moncton.

Unlike some other Canadian provinces, New Brunswick has no toll highways, toll bridges, or cashless toll systems. You do not need to enrol in any toll programme, purchase a transponder package, or worry about toll violations during your hire.

If your trip extends beyond New Brunswick into other provinces, toll rules can vary significantly. For example, Prince Edward Island has a toll on the Confederation Bridge (approximately CADUS$ 50.25 round-trip), and Ontario operates the 407 ETR toll highway. In those cases, your Hertz vehicle may have a toll device, and charges would apply according to the hire agreement for those regions.

For the Moncton portion of your journey, you can travel freely without any toll-related concerns.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including Hertz hires in Moncton.

Since New Brunswick has no toll roads, you are unlikely to pay tolls within Moncton itself. However, if your trip takes you into neighbouring provinces where tolls apply, such as the Confederation Bridge to Prince Edward Island, this benefit can offset those costs.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Hertz vehicle in Moncton or at your final drop-off location
• Include your Hola Car Rentals booking confirmation, a copy of the hire agreement signed at the Hertz counter, and a receipt or statement showing the toll charges paid
• Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval

Late submissions received after 30 days are not accepted, so submit your claim promptly after your hire ends.

When collecting your Hertz hire in Moncton, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for travellers arriving internationally)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Hertz counter in Moncton. For licences in other non-English scripts, an IDP is strongly recommended as a translation document. The IDP must always be carried alongside your original licence; it is not a standalone document.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the authorisation hold.

It depends on your driver’s licence. For Hertz hires in Moncton, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. For licences in other languages that use the Latin alphabet, an IDP is strongly recommended as a translation aid but is not strictly mandatory.

The IDP is a translation booklet only and must always be presented together with your original driver’s licence. It is not a standalone document and will not be accepted without the original licence.

Important practical notes:

• Obtain your IDP in your home country before travelling to Moncton, as it cannot be issued abroad
• Ensure your licence is unexpired and shows no restrictions
• All additional drivers listed on the Hertz hire agreement must also meet the same document requirements

When in doubt, carrying an IDP alongside your original licence is always the safest approach for any Hertz hire in Canada.

When collecting your Hertz hire in Moncton, the counter will place a temporary authorisation hold on your credit card as a security deposit. For Canadian locations, this hold is typically in the range of CADUS$ 300 to CADUS$ 500, though some Hertz locations may require a minimum authorisation of approximately CADUS$ 750 depending on the vehicle class or specific location policies.

This hold is not a charge; it temporarily reduces your available credit until the hire is closed and your bank releases the authorisation. Banks can take up to 15 working days to reflect the release after the vehicle is returned.

Key requirements for the deposit at the Hertz counter in Moncton:

• A physical, major credit card with the driver’s name printed on the card is required
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• Ensure your card has sufficient available credit to cover the hold plus any expected hire charges

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Yes, Hertz applies a young driver surcharge in Moncton for renters between the ages of 20 and 24. The surcharge is CADUS$ 15 per day plus applicable taxes and is payable locally at the Hertz counter for the full duration of the hire.

This fee is in addition to the base hire rate shown in your booking and is not included in the prepaid amount. It is collected directly by Hertz at pickup in Moncton.

Additional points to keep in mind:

• The surcharge applies for every day of the hire, not just the first day
• Taxes are added on top of the CADUS$ 15 daily rate
• Drivers under 20 may not be eligible to hire at all; confirm minimum age requirements when booking
• Any additional drivers under 25 who are added to the Hertz agreement in Moncton will also be subject to the young driver surcharge

Budget for this cost before finalising your reservation if you or any listed driver is under 25 years old.

Most bookings made through Hola Car Rentals for Hertz hires in Moncton include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or an accident while driving in New Brunswick.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to Canadian residents or US residents. It is designed for travellers visiting Moncton from outside North America. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Hertz hires in Moncton follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at the Hertz counter in Moncton upon return

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

For after-hours returns at the Moncton location, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.

Yes, you can add an additional driver to your Hertz hire in Moncton, either at no cost if your rate includes it, or for a daily fee if it does not.

For Hertz hires in Moncton, the additional driver fee is CADUS$ 13.50 per day plus taxes, with a maximum cap of CADUS$ 189 plus taxes for the hire period, when not included in your rate. Check your booking confirmation to see whether an additional driver is already included.

Requirements for adding a driver at the Hertz counter in Moncton:

• The additional driver must be present at pickup with a valid, unexpired driver’s licence
• If their licence is not in English or uses a non-Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements; if under 25, the young driver surcharge of CADUS$ 15 per day may also apply

Only drivers listed on the Hertz hire agreement in Moncton are covered by the hire protections. Anyone who drives the vehicle without being named on the contract may void coverage and result in additional charges.

When hiring through Hola Car Rentals, your Hertz booking in Moncton typically includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.

Regarding third-party liability, Canadian provincial law requires every hire vehicle to carry a minimum level of third-party liability insurance. This statutory cover is included by default when you hire through Hola Car Rentals at a Hertz location in Moncton. You can also purchase higher supplementary liability limits at the counter if you want additional protection.

What CDW/LDW does not cover:

• Injuries or property damage caused to other people (covered by third-party liability)
• Your personal belongings inside the vehicle
• Damage from prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, undercarriage, roof, or keys unless specifically included

Always review your Hertz hire agreement in Moncton at pickup to confirm which coverages are active and what deductible, if any, applies to your specific rate.

Yes, one-way hires are possible with Hertz, allowing you to pick up in Moncton and return the vehicle to a different location. However, a drop-off fee may apply depending on the route, distance, and vehicle class.

When booking a one-way Hertz hire from Moncton through Hola Car Rentals, the drop-off fee will be displayed on the rate details page under the section labelled as charges due at the destination. This fee is not prepaid and must be paid at the Hertz counter at the time of pickup or return.

Key points to keep in mind:

• The drop-off fee varies by route; longer distances or remote destinations typically carry higher fees
• Cross-border one-way hires (for example, from Moncton into the United States) may be restricted or subject to special conditions; confirm availability when booking
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee
• If a drop-off fee appears at the Hertz counter in Moncton that was not disclosed in your booking confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply

Always review the full rate details before confirming your reservation to understand any one-way costs for your specific Moncton route.