Payless Car Hire
in Florida

Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.

No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Miami International Airport (MIA) in Florida is located inside the airport's Rental Car Centre (RCC). To reach it, take the People Mover train from Level 4 of the Car Hire Facility, which connects the main terminal to the RCC.

Once inside the RCC, follow signs for Payless. Both pickup and drop-off for your Florida hire take place at this same on-site location, so there is no separate shuttle to wait for.

Bring all required documents to the Payless counter: your driver’s licence, passport (if your licence is not in English), a major credit card in the main driver’s name, and your booking confirmation.

Almost all toll roads in Florida are cashless, meaning there are no cash booths on most expressways. When you pick up your Payless hire in Florida, the vehicle will already include an electronic toll device or a plate-based billing system.

At the Payless counter in Florida you have two options:

• Unlimited toll package: costs approximately US$ 7.95 per day (max US$ 37.95 per month) and covers all tolls during your hire period.
• Pay per use: if you decline the package, Payless will charge you the actual toll amount plus daily or administrative processing fees after your hire ends. Charges may appear days or weeks after you return the car.

Common Florida toll roads include the Florida Turnpike, I-95 Express, SR-528, SR-417, and the Selmon Expressway. Estimated daily toll costs range from US$ 3 to US$ 20 depending on your route and city.

You may also opt out and use your own visitor toll pass (such as Florida's SunPass or E-PASS). If you do, inform the Payless agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

To collect your Payless hire car in Florida, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name.
• A passport (required for visitors whose licence is not issued in English or by an EU/EEA country). Florida airport counters such as Miami and Orlando typically require a passport plus a foreign licence for international renters.
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence.
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors).

Note that Florida law considers certain out-of-state licences invalid for hiring, such as those marked as driving-privilege-only licences from some states. Digital documents are not accepted at any Payless counter in Florida. All documents must be physical originals.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies to your Payless hire in Florida regardless of which toll roads you use.

Florida has an extensive cashless toll network covering routes in Miami, Orlando, Tampa, and Fort Lauderdale, including the Florida Turnpike, I-95 Express, SR-417, and SR-528. Tolls can add up quickly, especially on longer drives between Florida cities.

Here is how the Tolls Cashback benefit works:

• You pay tolls normally during your Payless hire in Florida, either through the hire toll programme or your own pass.
• After returning the vehicle, email [email protected] within 30 days with your hire agreement, a toll invoice or statement, and your booking confirmation.
• Hola Car Rentals reimburses the lesser of your total tolls paid or up to 5% of your total booking value.
• Refunds are issued to your original payment method within 7 to 10 business days after approval.

For example, if your Payless Florida booking totals US$ 400, the maximum cashback is US$ 20. If you paid US$ 14 in tolls, you receive US$ 14 back.

Yes, Payless in Florida charges a daily young-renter surcharge for drivers between 21 and 24 years old. The minimum age to hire without any additional fee is 25.

A few important points for younger drivers hiring with Payless in Florida:

• Drivers aged 21 to 24 can hire but will pay a daily underage surcharge at the counter. The exact amount varies by Florida location.
• Most vehicle classes are restricted to drivers 25 and older. Economy, compact, and intermediate vehicles are typically the categories available to younger renters.
• Florida does not have the same exceptions as New York or Michigan, where state law requires hires to drivers 18 and older.
• If you are adding an additional driver to a Payless Florida hire, note that Payless requires additional drivers to be at least 25 years old at pickup.

If you are between 21 and 24, budget for the young-renter surcharge when comparing Payless rates in Florida, as it is charged locally at the counter and is not included in your prepaid rate.

At Tampa International Airport (TPA) in Florida, the Payless hire counter is located inside the on-site Rental Car Centre, which is not inside the main terminal building.

To reach the Payless counter after landing:

• Collect your luggage from baggage claim inside the main terminal.
• Follow signs to the SkyConnect train, which connects the main terminal to the Rental Car Centre.
• The train ride takes approximately 3 to 4 minutes.
• Once at the Rental Car Centre, follow signs to the Payless counter to complete your Florida hire.

For vehicle return, drive to the designated hire car return spaces in front of or adjacent to the Rental Car Centre. Follow signs reading Hire Cars or Hire Car Return as you approach Tampa Airport.

Allow extra time for the train connection, especially if you have a lot of luggage or are travelling with a group. The SkyConnect runs continuously, so you will not need to wait long between trains.

You must present a physical, major credit card in the main driver’s name with the driver’s name printed on the card when picking up your Payless hire in Florida. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the authorisation hold.

Key things to know about the deposit for your Payless Florida hire:

• A temporary authorisation hold of approximately US$ 300 to US$ 400 is typical for standard vehicles in the United States, though the exact amount varies by Payless location, vehicle class, and season.
• The hold reduces your available credit until your bank releases it after you return the car. Banks can take up to 15 business days to post the release.
• Even if you prepaid your booking, you must still present a physical credit card at the Payless counter in Florida.
• Bring a backup credit card in your name in case your primary card is declined.
• If your card is issued by a non-US bank, notify your bank before travelling to prevent fraud blocks on in-person authorisations in Florida.

The name on your credit card must match the name on your driver’s licence and hire agreement.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can help in situations such as a medical emergency or accident during your Payless hire in Florida.

This benefit is particularly relevant in Florida, where long drives on highways like the Florida Turnpike or I-95 can put you far from urban centres. The travel assistance coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to US or Canadian residents. It is designed for travellers visiting Florida from outside North America. It also does not cover damage to the Payless hire vehicle itself, which is handled separately by CDW/LDW cover.

Yes, you can use your own SunPass or E-PASS transponder in a Payless hire car in Florida, but you must take an important step at the counter first.

Florida's toll network is almost entirely cashless and uses SunPass and E-PASS as its primary electronic systems. If you plan to use your own transponder in your Payless Florida hire:

• Inform the Payless agent at pickup that you will be using your own toll pass.
• Ask them to deactivate the vehicle's built-in toll device or plate-based billing system.
• This step is critical to avoid being charged twice for the same toll, once through your personal pass and once through the Payless billing system.

If you do not have your own transponder, you can either purchase the Payless unlimited toll package at the counter (approximately US$ 7.95 per day, capped at US$ 37.95 per month) or pay per use, where Payless bills you the toll amount plus administrative fees after your Florida hire ends.

Do not move the toll device between vehicles, as this can result in penalties.

It depends on your licence. For a Payless hire in Florida, an International Driving Permit (IDP) is required if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, the IDP serves as a translation and must be carried alongside your original licence at all times.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory for most Florida hires. However, Florida airport counters including Miami (MIA), Orlando (MCO), and Tampa (TPA) typically require a passport in addition to a foreign licence for visitors.

Key rules to remember for your Payless Florida pickup:

• The IDP is a translation document only. It is not a standalone licence and will not be accepted without your original licence.
• Obtain your IDP in your home country before travelling. It cannot be issued to non-residents once you are in the United States.
• Florida law considers certain driving-privilege-only licences from some US states invalid for hiring, so confirm your licence type is accepted.

The insurance included in your Payless Florida hire depends on the rate plan you selected when booking through Hola Car Rentals. Here is a general breakdown of the main coverages:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving in Florida. Some US states require a minimum level of liability, but coverage levels vary. Adding supplementary liability up to US$ 300,000 is strongly recommended for driving in Florida.

CDW/LDW does not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Payless hire vehicle itself. These two coverages work together and are not interchangeable.

Optional add-ons such as personal accident insurance, personal effects coverage, and prepaid fuel are not included by default and can be added at the Payless counter in Florida. Always review your booking confirmation to confirm exactly what is included in your rate before pickup.

Yes, you can add an additional driver to your Payless hire in Florida, but the additional driver must be present at the counter during pickup and must show a valid driver’s licence and any required ID.

Here is what to know about additional drivers for Payless in Florida:

• If your Hola Car Rentals confirmation states additional driver is included, the first extra driver is free of charge.
• If not included, Payless charges US$ 13 per hire day plus taxes, with a maximum of US$ 65 plus taxes for the additional driver.
• For Payless in Florida, additional drivers must be at least 25 years old at the time of pickup. Drivers aged 21 to 24 may be denied or subject to a young-renter surcharge.
• Only drivers listed on the Payless hire agreement in Florida are covered by CDW/LDW and liability protections. Anyone not on the contract who drives the vehicle may void your cover.
• Both the main driver and the additional driver must sign the hire agreement at the Payless counter.

If you need to add a driver after pickup, you must visit a Payless branch in Florida to update the agreement. Phone or chat requests alone are typically not sufficient.

Payless hires in Florida follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid unexpected fuel fees at the end of your Florida hire:

• Check the fuel gauge with the Payless agent at pickup and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of your hire.
• Refuel within approximately 10 miles or 15 km of the return location so the tank does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at Florida locations, leave the receipt in the key envelope and keep a photo of the full gauge.

If you return the Payless vehicle in Florida with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Some Payless counters in Florida may offer a prepaid fuel option. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning.