Hertz Car Hire
in Florida

Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.

No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Hertz hire car in Florida, you must bring all of the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Hertz counter in Florida must be physical originals. Digital copies shown on a phone or tablet are not accepted.

Yes, Hertz in Florida requires a physical major credit card in the main driver’s name with the driver’s name printed on the card to place an authorisation hold at pickup.

At most Hertz locations in Florida, the typical hold on a credit card is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary by location, vehicle class, and season, and premium or specialised vehicles may carry a higher hold.

• The hold is a temporary authorisation, not a charge, and reduces your available credit until released after the hire ends
• Your bank controls when the hold disappears and it can take up to 15 business days after return
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Florida
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Florida at the time of pickup.

Almost all toll roads in Florida are fully cashless, so your Hertz hire vehicle will include an electronic toll device or a plate-based billing system. There are very few cash toll booths remaining in the state.

At the Hertz counter in Florida, you will typically have two options:

• Unlimited toll package: costs approximately US$11 to US$15 per hire day and covers all toll usage during your hire period
• Pay per use: if you decline the package, Hertz will charge the actual toll amounts plus daily or administrative processing fees to your credit card, sometimes days or weeks after the hire ends

Estimated daily toll costs in Florida by area:

• Orlando (SR-528, SR-417, SR-408): approximately US$5 to US$15 per day
• Miami (Florida Turnpike, I-95 Express): approximately US$5 to US$20 per day
• Tampa (Selmon Expressway): approximately US$3 to US$10 per day
• Orlando to Miami one way (Florida Turnpike): approximately US$15 to US$30

You may also purchase your own Florida visitor toll pass and opt out of the Hertz toll programme at pickup. If you do, ask the Hertz agent to deactivate the vehicle’s default device to avoid duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Florida.

Florida has extensive cashless toll roads, including the Florida Turnpike, I-95 Express lanes in Miami, SR-417 and SR-528 in Orlando, and the Selmon Expressway in Tampa, so toll costs can add up quickly depending on your route.

To claim your Tolls Cashback after returning your Hertz vehicle in Florida:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz hire agreement signed at pickup, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The maximum reimbursement is capped at 5% of your total booking value, so if your booking total was US$600, the cap is US$30.

The minimum age to hire a Hertz car in Florida without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the Hertz counter in Florida.

Hertz in Florida also restricts certain vehicle classes to drivers aged 25 and older. Categories typically unavailable to under-25 renters include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate classes are generally available to younger renters.

• Drivers aged 21 to 24: eligible to hire with a daily young-renter surcharge, limited to eligible vehicle classes
• Drivers under 21: generally not eligible to hire at Hertz locations in Florida
• Drivers 25 and older: no surcharge applies

The young-renter surcharge for Hertz in Florida is approximately US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.

Regardless of age, all renters must present a valid driver’s licence and a major credit card in their name at the Hertz counter in Florida.

Yes, you can add an additional driver to your Hertz hire in Florida, but the additional driver must be present at the counter at the time of pickup with a valid driver’s licence.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads additional driver free of charge. If it is not shown, a fee applies at the Hertz counter in Florida of approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes.

• The additional driver must sign the hire agreement at the Hertz counter in Florida
• The additional driver must meet the same minimum age requirements as the main driver
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, an IDP may be required
• Only drivers listed on the Hertz hire agreement in Florida are covered by protections such as CDW and liability cover

If you need to add a driver after pickup, you must visit a Hertz branch in Florida to update the agreement. Phone or chat requests alone are generally not sufficient to add a driver mid-hire.

The Hertz counter at Orlando International Airport (MCO) in Florida operates 24 hours a day, 7 days a week. Hertz has a presence in both Terminal A and Terminal B at MCO, and the main hire car facility is located at 1 Airport Boulevard, Orlando, Florida 32812.

At MCO, hire car counters are located within the airport terminals, and vehicles are typically available in the hire car area accessible from your arrival terminal. Follow the car hire signs within the terminal to reach the Hertz counter that corresponds to your arrival terminal.

• Terminal A and Terminal B both have Hertz service at MCO in Florida
• The main Hertz location at MCO operates around the clock, making it suitable for early morning or late night arrivals
• After-hours key drop is available at select off-airport Hertz locations in the Orlando, Florida area

Hertz also operates additional locations in the Orlando, Florida area beyond the airport, including a downtown location at 139 South Orange Avenue and locations on International Drive and Aloma Avenue, with varying hours typically between 6 AM and 11 PM.

Hertz counter hours in Florida vary by airport location. The busiest Florida airports offer extended or around-the-clock service, while smaller and off-airport locations have more limited hours.

• Orlando International Airport (MCO): Hertz operates 24 hours a day, 7 days a week in Florida's busiest hire market
• Miami International Airport (MIA): Hertz serves the airport area; private flight FBO locations such as Opa-Locka and Tamiami typically operate Monday to Friday 8 AM to 5 PM, with limited or no weekend hours
• Off-airport Hertz locations in Florida cities such as Orlando typically operate from 6 AM to 11 PM or 8 AM to 5 PM depending on the specific branch

If your flight is delayed, Hertz in Florida will generally hold your reservation for up to 24 hours from the original pickup time. If your delay exceeds 24 hours, contact support as soon as possible, as changes are not guaranteed.

Always confirm the specific hours for your Hertz pickup location in Florida on your booking confirmation before travel, as hours can change during holidays or peak seasons.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage via Terrawind Global Protection, which can be valuable if an incident occurs during your Hertz hire in Florida, such as a medical emergency on the Florida Turnpike or a breakdown in a remote area of the state.

The travel assistance benefit typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day during your Hertz hire in Florida, call the toll-free number +1 888 980 9992, or contact via WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. It also does not cover damage to the Hertz hire vehicle itself, which is handled separately by CDW or LDW cover.

Yes, Hertz offers one-way hires within Florida, allowing you to pick up in one city and return in another, such as picking up in Miami and dropping off in Orlando.

Whether a drop-off fee applies depends on the specific route. Some routes within Florida, such as Miami International Airport (MIA) to Orlando International Airport (MCO), may not incur a one-way fee due to the high volume of vehicles moving between those markets. Other city-to-city routes may carry a drop-off fee.

• The drop-off fee, if applicable, will appear under the To pay at destination section during checkout and on your booking confirmation
• This fee is set by Hertz and cannot be prepaid through your booking
• Changing your return location after booking may reprice the hire and recalculate any drop-off fee

Hertz has locations across Florida including Miami, Orlando, Fort Lauderdale, Tampa, Fort Myers, Naples, Sarasota, St. Petersburg, West Palm Beach, and many others, giving you flexibility for one-way travel within the state. Always confirm the drop-off fee for your specific Florida route before completing your booking.

Hertz in Florida uses a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel charges at the end of your Hertz hire in Florida:

• Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 kilometres of the Hertz return location in Florida so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Florida with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Hertz counter locations in Florida may offer an optional prepaid fuel plan. If you accept it, any unused fuel is typically non-refundable, so the Full-to-Full approach is usually better value if you plan to refuel before returning.

The insurance and protection options available with your Hertz hire in Florida depend on the rate plan you select. It is important to understand what each type of cover does and does not include before you arrive at the counter.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Florida. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended for hires in Florida.

Neither CDW nor LDW covers tyres, undercarriage, roof damage, or personal belongings. Only drivers listed on the Hertz hire agreement in Florida are covered by these protections.

Review your booking confirmation carefully to confirm which protections are included in your rate before collecting your Hertz vehicle in Florida.

Yes, in certain cases drivers aged 21 to 24 from Latin America and the Caribbean may be able to hire a Hertz vehicle in Florida without paying the standard young-renter surcharge, but only under specific conditions.

This exception applies exclusively to Avis and Budget, not to Hertz. For Hertz hires in Florida, the standard young-renter surcharge of approximately US$13.50 per day plus taxes applies to all drivers aged 21 to 24, regardless of nationality, up to a maximum of US$189 plus taxes.

• The underage fee waiver for Latin American and Caribbean travellers applies only to Avis and Budget bookings in Florida and the United States, not to Hertz
• Hertz in Florida restricts certain vehicle classes such as luxury, premium, full-size SUVs, minivans, and convertibles to drivers aged 25 and older
• Economy, compact, and intermediate vehicles are generally available to drivers aged 21 to 24 at Hertz locations in Florida with the surcharge applied

If you are 21 to 24 and wish to avoid the young-renter surcharge in Florida and you are from Latin America or the Caribbean, consider booking with Avis or Budget instead of Hertz, and verify the waiver appears on your booking confirmation before pickup.