Hertz Car Hire
in Melbourne Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating in Melbourne Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Melbourne Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Melbourne Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Melbourne Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Melbourne Orlando International Airport (MLB) is located at 1 Air Terminal Pkwy, reached by a free shuttle from the Arrivals Terminal. The shuttle ride takes approximately 3 minutes.

After landing at MLB, follow signs to the Arrivals Terminal and look for the marked Hertz shuttle stop. Shuttles cycle regularly, so wait at the designated stop and board when the Hertz bus arrives. Once at the off-site facility, proceed to the counter with your documents to complete the hire agreement.

Allow extra time beyond the shuttle ride for counter processing, vehicle inspection, and paperwork, typically 20 to 45 minutes depending on queue length. If you are not flying in, Hertz also operates a city centre branch at 140 North Harbour City Blvd in Melbourne Orlando, which offers direct counter access with no shuttle required.

The Hertz branch at Melbourne Orlando International Airport (MLB) operates Monday through Friday from 08:00 to 23:30. Weekend hours follow the same schedule on Sundays, while the Hertz Harbour City branch at 140 North Harbour City Blvd in Melbourne Orlando operates Saturday from 09:00 to 12:00.

There are no confirmed after-hours pickup or key-drop arrangements listed for the MLB Hertz location, so plan your arrival within the operating window. If your flight is delayed by less than 24 hours from your original pickup time, Hertz will hold your reservation. For delays exceeding 24 hours, contact support as soon as possible, since changes are not guaranteed.

Always verify hours on your booking confirmation before travel, as holiday schedules can differ from standard operating times.

Yes, toll roads are common in the Melbourne Orlando area and throughout Florida, and nearly all are cashless, meaning no cash booths are available at most gantries.

When you pick up your Hertz hire in Melbourne Orlando, the vehicle will include an electronic toll device or a plate-based billing system. At the counter you have two options:

• Unlimited toll package: approximately US$13.99 per day or US$69.95 per week with Hertz, covering all tolls during your hire
• Pay per use: Hertz records each toll via transponder or licence plate photo and bills the toll amount plus an administrative fee of approximately US$9.99 per day on days tolls are incurred

Common toll roads you may encounter when driving from Melbourne Orlando include the Beachline Expressway (SR-528) towards Orlando and the Florida Turnpike. Toll charges can appear on your credit card days or even weeks after the hire ends, as toll agencies process invoices in batches.

If you plan to use your own visitor toll pass, inform the Hertz counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz hire in Melbourne Orlando.

Florida's toll roads are almost entirely cashless, so tolls are a real cost whether you use the Hertz unlimited toll package or pay per use. The Tolls Cashback benefit helps offset those charges after your trip.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Hertz, and a toll invoice or statement showing charges paid

Example: if your Melbourne Orlando booking total is US$600, the 5% cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, the refund is capped at US$30. Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval.

To collect your Hertz hire in Melbourne Orlando, bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Melbourne Orlando or at any other location.

Yes, a physical major credit card in the main driver’s name with the driver’s name printed on the card is required at the Hertz counter in Melbourne Orlando to cover the security deposit hold.

Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the deposit, even if you have already prepaid your booking online.

For a standard vehicle in the United States, Hertz and other major partners typically place a hold of approximately US$300 to US$400 on your card. This is a temporary authorisation, not a charge, and reduces your available credit until released after the hire ends. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Before travelling to Melbourne Orlando, notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation, and consider bringing a backup credit card in your name in case your primary card is declined.

Yes, hiring a Hertz in Melbourne Orlando International Airport (MLB) adds several location-based fees on top of the base rate, as is standard at U.S. airports.

Typical charges you may see at the Melbourne Orlando airport Hertz counter include:

• Airport concession recovery fee: typically 8 to 12% of the base rate, charged by Hertz to recover the cost of operating at the airport
• Customer facility charge (CFC): approximately US$4.50 to US$5.00 per hire day
• Florida state sales tax: 6%, plus Brevard County discretionary surcharges of up to 6%

Combined, these fees can add 20 to 30% to the advertised base rate. Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Melbourne Orlando Hertz counter at pickup. If your confirmation shows taxes and fees as included, you should not be billed again locally for those items.

Hiring from the Hertz Harbour City branch at 140 North Harbour City Blvd in Melbourne Orlando instead of the airport can reduce costs by 15 to 25%, as off-airport locations avoid the concession recovery fee.

When picking up a Hertz hire in Melbourne Orlando, you will typically be offered several protection options at the counter. Understanding what each covers helps you avoid paying for duplicate cover.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you cause to others while driving. Florida does not universally mandate a minimum liability inclusion in hire rates, so confirm whether your booking includes this or whether you need to add it.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover the hire vehicle itself. For full protection on Melbourne Orlando roads, pairing both is recommended. Check your Hola Car Rentals booking confirmation to see which protections are already included in your rate before accepting add-ons at the Hertz counter.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident while driving your Hertz hire near Melbourne Orlando.

Core benefits typically include:

• Medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is designed for travellers renting abroad and is available to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance benefit.

If you need help while driving your Hertz hire in the Melbourne Orlando area, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact assistance before incurring expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact coverage limits and conditions that apply to your reservation.

Yes, you can add an additional driver to your Hertz hire in Melbourne Orlando, either at no cost if your booking confirmation includes it, or by paying a fee at the counter if it is not included.

When the additional driver fee is not included in your rate, Hertz charges US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period.

To add a driver at the Melbourne Orlando Hertz counter:

• The additional driver must be present at pickup with a valid driver’s licence
• If their licence uses a non-Latin alphabet, an IDP is also required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for Melbourne Orlando

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone drives the Hertz vehicle who is not named on the contract, cover may be void and additional charges could apply. Check your Hola Car Rentals confirmation before pickup to see whether an additional driver is already included in your rate.

The minimum age to hire a Hertz in Melbourne Orlando without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the counter.

Florida follows the standard U.S. hire policy, so the exceptions that apply in New York and Michigan (where 18-year-olds may hire) do not apply in Melbourne Orlando. Drivers under 21 are generally not permitted to hire with Hertz at this location.

If you are between 21 and 24, keep in mind:

• A young-renter surcharge applies daily and is paid at the Melbourne Orlando Hertz counter
• Most premium, full-size, luxury, and speciality vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are typically available to younger renters

All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the main driver’s name for the deposit, and any required IDP if your licence uses a non-Latin alphabet. Check your booking confirmation for the exact surcharge amount applicable to your Melbourne Orlando Hertz reservation.

Yes, one-way hires are available with Hertz from Melbourne Orlando, allowing you to pick up the car at MLB or the Harbour City branch and return it to a different location such as Orlando or Miami.

A drop-off fee may apply depending on the route. This fee is set by Hertz and varies based on the cities involved, the distance, the vehicle class, and the season. The fee is not included in your prepaid rate and must be paid at the Melbourne Orlando Hertz counter at pickup.

When booking a one-way hire from Melbourne Orlando:

• The drop-off fee, if applicable, will appear under the "To pay at destination" section during checkout on the Hola Car Rentals website
• Your booking confirmation will also list this fee so you can verify it matches what the Hertz counter charges
• If the counter adds a higher fee than shown on your confirmation, keep all paperwork and contact support after the hire

Cross-border one-way hires, such as driving a Hertz vehicle from Melbourne Orlando into another country, are generally restricted or require prior approval. Always confirm cross-border permissions on your hire agreement before departing.

Hertz hires in Melbourne Orlando follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Melbourne Orlando facility.

When returning your Hertz hire in Melbourne Orlando:

• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as evidence

If you return the vehicle below the recorded starting level, Hertz will charge for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Fuel prices in the Brevard County area around Melbourne Orlando tend to run slightly above the National average due to coastal supply logistics, so budgeting for a full tank before return is worthwhile. The Hertz agent at pickup can point you towards the nearest fuel stations to the return location.