Hertz Car Hire
in Miami

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All Hertz hires at Miami International Airport (MIA) are handled at the Rental Car Centre (RCC), a dedicated facility separate from the terminals.

To get there, follow these steps after collecting your luggage:

• Take the lift or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover and Rental Car Centre, using the moving walkways towards the station located between the Dolphin and Flamingo garages.
• Board the MIA Mover train, which is free and runs frequently. The journey takes approximately 4 minutes.
• On arrival at the RCC, go to the Hertz counter on the upper level, then follow Hertz signage to the vehicle pickup lane below.

Total time from baggage reclaim to the Hertz counter is typically 10 to 15 minutes under normal conditions. The RCC is open 24 hours, though some Hertz counter hours may be limited between roughly 11 p.m. and 5 a.m. Bring your booking confirmation, a physical major credit card in the main driver’s name, and your driving licence.

The Hertz counter at Miami International Airport (MIA) is located inside the Rental Car Centre (RCC), which is open 24 hours a day.

However, the Hertz staffed counter may have limited overnight hours, typically between approximately 11 p.m. and 5 a.m. If you are arriving on a late-night or early-morning flight into Miami, it is worth checking the specific Hertz hours for MIA before your trip to avoid any delays at collection.

For context, some Hertz locations in Miami outside the airport, such as neighbourhood and hotel branches, operate standard business hours of Monday to Friday 8:00 a.m. to 5:00 p.m. and Saturday 9:00 a.m. to 1:00 p.m., with Sunday closures. The airport RCC location offers significantly broader availability for flight arrivals.

If your flight is delayed, Hertz will generally hold your Miami reservation for up to 24 hours from the original pickup time. If the delay exceeds 24 hours, contact support as soon as possible to avoid losing your booking.

Yes, collecting a Hertz car at a downtown Miami location can reduce your total hire cost compared to picking up at Miami International Airport (MIA).

Airport hires at MIA trigger several mandatory fees that do not apply at off-airport Hertz locations, including:

• Concession Recovery Fee, based on a percentage of the hire value tied to the airport operating agreement.
• Customer Facility Charge (CFC), a per-day fee for use of the Rental Car Centre.
• Airport Location Surcharge, which may be listed separately or bundled.

These charges are in addition to standard state and local taxes, which apply at all Miami Hertz locations regardless of whether you pick up at the airport or downtown. Off-airport Hertz locations in Miami, such as the downtown branch at 229 Southeast 2nd Street, avoid the airport-specific fees, which can significantly lower the total amount payable at collection.

When comparing rates, always look at the full payable total rather than the base rate alone, as the base rate does not include these mandatory surcharges. Your booking confirmation will show what is included and what is payable at the counter.

Almost all toll roads in the Miami area are cashless, meaning your Hertz hire vehicle will include an electronic toll device or a plate-based billing system rather than requiring cash at toll booths.

At the Hertz counter in Miami, you will typically have two options:

• Unlimited toll package: Hertz charges approximately US$13.99 per day or US$69.95 per week in Florida, covering all tolls during your hire period.
• Pay per use: If you decline the package, Hertz will charge you the actual toll amount plus an administrative fee of approximately US$9.99 per day on any day you use a toll road. These charges may appear on your card days or weeks after the hire ends.

Common toll roads you may encounter while driving a Hertz vehicle in Miami include the Florida Turnpike and the I-95 Express Lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you prefer to use your own visitor toll pass, inform the Hertz agent at collection so they can deactivate the vehicle’s default device and prevent duplicate charges.

Hola Car Rentals includes Tolls Cashback on all bookings, allowing you to recover up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

To collect your Hertz hire car in Miami, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A physical major credit card with the main driver’s name printed on the card, for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation showing the Hertz reservation details.
• Round-trip flight or cruise tickets if you are visiting Miami from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Miami.

If you think you may need an IDP, obtain it in your home country before travelling, as it cannot be issued abroad. The IDP is a translation only and must always be carried alongside your original licence.

Yes, Hertz applies a young driver surcharge in Miami for renters between the ages of 21 and 24.

In Florida, the minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire from Hertz in Miami but will be charged a daily young-renter fee on top of the base hire rate. This fee is paid at the counter and is subject to local taxes.

Additionally, drivers under 25 are restricted from hiring certain vehicle classes at Hertz in Miami. Categories such as Full Size, SUV, Convertible, Luxury, and Premium are typically reserved for renters aged 25 and older. Economy, Compact, and Intermediate vehicles are generally available to younger drivers.

There is no minimum age exception in Florida comparable to New York or Michigan, where state law requires hires to drivers aged 18 and older. In Miami, the standard Hertz policy applies.

Make sure you have a physical major credit card in your name for the security deposit, as debit and prepaid cards are not accepted regardless of age.

All bookings made through Hola Car Rentals, including Hertz hires in Miami, include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that Miami has extensive cashless toll roads, including the Florida Turnpike and I-95 Express Lanes, this benefit can offset a significant portion of your toll costs.

To claim your cashback after returning your Hertz vehicle in Miami:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement signed at collection, and a toll receipt or invoice showing charges paid during the hire period.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. The cashback covers toll charges only, not administrative or programme fees charged by Hertz.

Yes, you can add an additional driver to your Hertz hire in Miami, either included in your rate or for a fee payable at the counter.

Check your booking confirmation first. If it states additional driver free of charge, the first extra driver is covered at no cost. If it is not included, Hertz in Miami charges approximately US$13.50 per hire day for an additional driver, with a maximum of US$189 plus applicable taxes.

To add a driver at the Hertz counter in Miami, the additional driver must:

• Be present at collection with a valid, original driving licence.
• Bring an IDP if their licence uses a non-Latin alphabet.
• Meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee.
• Sign the hire agreement at the counter.

Only drivers listed on the Hertz hire agreement are covered by protections such as CDW and liability cover. If someone drives who is not named on the contract, those protections may be void. If you need to add a driver after collection, visit a Hertz branch in Miami to update the agreement.

When collecting your Hertz hire in Miami, a temporary authorisation hold will be placed on your credit card at the counter. This is not a charge but reduces your available credit until it is released after the hire ends.

For standard vehicles at Hertz locations in the United States, including Miami, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, hire duration, and the specific Hertz location, whether at Miami International Airport or a downtown branch. Premium and speciality vehicles may carry a higher hold.

Important requirements for the deposit at the Hertz counter in Miami:

• The card must be a physical, major credit card with the main driver’s name printed on it.
• Debit cards, prepaid cards, and virtual cards are not accepted.
• The card must have sufficient available credit to cover the hold plus any expected charges.

After you return the Hertz vehicle in Miami, the hold is released. Your bank controls how quickly it reappears as available credit, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined.

When hiring a Hertz vehicle in Miami, there are two main types of cover to consider: protection for the vehicle itself and protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Hertz vehicle is damaged or stolen during your hire in Miami. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage caused to other vehicles or persons.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Miami. Florida does not universally require hire companies to include state-minimum liability in every hire, so it is strongly recommended to add supplementary liability cover, ideally up to US$300,000, to your booking.

Common exclusions across both coverages include:

• Driving under the influence or reckless driving.
• Off-road use or driving in restricted areas.
• Drivers not listed on the Hertz hire agreement.
• Tires, undercarriage, and roof damage, unless specifically included.

Review your Hola Car Rentals confirmation to confirm which covers are included in your chosen rate before arriving at the Hertz counter in Miami.

Driving a Hertz hire car in Miami presents a few challenges worth knowing about before you arrive, especially if you are unfamiliar with South Florida roads.

The Golden Glades Interchange is one of the most complex motorway junctions in the country, merging six major roads including I-95, Florida's Turnpike, and the Palmetto Expressway (SR-826). It features sharp bends, weaving zones, and ongoing construction as part of a major reconstruction project that began in 2024. First-time drivers in Miami often find this interchange disorienting, so allow extra time and follow GPS guidance carefully.

US 1 in Miami includes reversible flow lanes that change direction depending on the time of day. Watch for signage indicating which direction is active, as this differs from fixed-lane roads in most other cities.

Additional points to consider when driving your Hertz vehicle in Miami:

• Merging at high-volume interchanges can be aggressive, with limited space for gradual lane changes.
• One-way street systems in dense areas use physical barriers that prevent U-turns.
• Construction detours are frequent near the Golden Glades area and can change without much notice.

Almost all toll roads in Miami are cashless, so your Hertz vehicle will handle toll billing electronically. Plan your toll payment method before leaving the counter.

Hertz employs a Full-to-Full fuel policy for hires in Miami. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At collection, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Miami location.

When returning your Hertz vehicle in Miami:

• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive.
• Keep the fuel receipt showing the date, time, and station address.
• Take a photo of the full gauge at the station as backup evidence.

If you return the Hertz vehicle in Miami without a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Hertz counters in Miami may offer an optional Prepaid Fuel plan at collection. If you accept it, any unused fuel is generally non-refundable, so it is usually better to refuel yourself near the return point.

Yes, most bookings made through Hola Car Rentals, including Hertz hires in Miami, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly relevant in Miami given the complexity of local highways such as the Golden Glades Interchange and the extensive toll road network, where an unexpected incident could leave you needing urgent support far from familiar services.

The travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To access the assistance while in Miami, contact Terrawind directly at any hour: call +1 888 980 9992 (toll-free) or reach them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW or LDW) or liability to third parties (covered by LIS or SLI). Check your booking confirmation for the exact terms applicable to your reservation.