Car Hire
in Providence

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Picking up a hire car at T.F. Green Airport (PVD), which serves Providence, is straightforward and requires no shuttle or train. All major hire brands operate from the consolidated InterLink facility, which is connected directly to the terminal.

• After landing, proceed to baggage claim on the ground level.
• Take the escalator up to the 3rd floor Skywalk.
• Follow the Skywalk signs to the InterLink consolidated hire car counters.
• Present your booking confirmation, driver’s licence, and a major credit card in the main driver’s name at the counter to complete the agreement and collect your keys.

The walk from the gate to the InterLink counter typically takes 5 to 10 minutes, and counter processing adds another 10 to 20 minutes depending on queue length. Budget roughly 20 to 45 minutes from landing to driving away from Providence's airport.

Yes, you can pick up a hire car at downtown Providence locations without going to T.F. Green Airport.

Two main downtown options serve Providence renters:

• Avis and Budget share a counter at 1 Dorrance St, Providence, RI 02903. From I-95 North, take Exit 21 to Dorrance St. From the south, take Exit 21 to US-1 North onto Dorrance St. Counter hours are typically Monday through Friday 8 AM to 6 PM and Saturday through Sunday 8 AM to 4 PM.
• Enterprise operates at 425 Washington St, Providence, RI 02903, on Federal Hill, and offers free pick-up service from Providence Amtrak station, approximately 7 minutes away. Saturday hours are typically 9 AM to 12 PM.

Downtown Providence locations generally do not have after-hours return options, so plan your drop-off within operating hours. If you need more flexibility, returning to the InterLink facility at T.F. Green Airport may be a better fit for your schedule.

Yes, there are toll roads in the Providence area and across Rhode Island that you may encounter during your hire.

The main toll for passenger cars is the Claiborne Pell Newport Bridge, a 2.8-mile crossing connecting Newport to Jamestown. Typical costs for a standard 2-axle car are:

• E-ZPass (non-resident): US$4.00
• Bill by Mail (no transponder, licence plate capture): US$6.00

Rhode Island also operates the RhodeWorks system at 12 locations on I-95, I-295, I-195, and other routes near Providence, but this system charges trucks only. Passenger cars pay nothing at RhodeWorks gantries.

There are no congestion charges, emissions zones, or city-centre driving fees in Providence or anywhere in Rhode Island.

Your hire vehicle will include an electronic toll device. At the Providence-area counter you can enrol in the hire company's toll programme (typically US$4.95 to US$25.00 per usage day depending on the partner) or pay tolls individually. If you drive through a cashless toll without enrolling, the hire company will bill the toll plus an administrative fee to your card after the hire ends.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Providence hire.

This is especially useful if you cross the Newport Bridge (US$4.00 to US$6.00 per crossing) or encounter other toll roads while driving around Rhode Island from Providence.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.

The refund is issued to the same payment method used for your Providence booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your hire ends.

To pick up a hire car in Providence, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic, or similar), an International Driving Permit (IDP) is mandatory alongside the original licence.
• A major credit card with the main driver’s name printed on the physical card, used for the security deposit authorisation hold. Debit and prepaid cards are not accepted for the hold.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

All documents must be physical originals. Digital copies shown on a phone are not accepted at Providence hire counters. The name on your driver’s licence, credit card, and booking confirmation must all match. If you are picking up at the Avis or Budget counter at 1 Dorrance St in Providence, the same card used to prepay must be presented at pickup.

Yes, one-way hires are available in Providence, allowing you to pick up at one location and return at another.

Common one-way options from Providence include:

• Picking up at the downtown Avis or Budget counter at 1 Dorrance St and returning to T.F. Green Airport (PVD) or other Avis or Budget locations in Rhode Island or the East Coast, including Boston.
• Picking up at the InterLink facility at T.F. Green Airport and returning to a downtown Providence location or another city.

A drop-off fee may apply depending on the route, hire company, vehicle class, and season. This fee is shown during the booking process under the section listing charges due at the destination, so you will see it before confirming your reservation. The drop-off fee cannot be prepaid and is settled at the Providence pickup counter.

If you change your return location after booking, the hire may be repriced and the drop-off fee recalculated. Always verify the fee on your booking confirmation before arriving at the Providence counter.

Providence has several local road characteristics that can surprise first-time visitors and are worth knowing before you drive.

One-way streets are common throughout downtown Providence. Many streets, including Westminster Street, remain one-way due to narrow widths, and conversions to two-way traffic on streets like Washington and Weybosset are partial and inconsistent. This means detours are common if you miss a turn.

Additional things to watch for in Providence:

• Contraflow bike lanes appear on some one-way streets, meaning cyclists may be travelling against the direction of car traffic. Scan carefully before turning or changing lanes.
• Leading pedestrian intervals (LPIs) and No Turn on Red signs are in place at several intersections, particularly where protected bike infrastructure has been added.
• The ongoing 6/10 Connector removal project near Route 10 may alter familiar highway access routes for drivers arriving from T.F. Green Airport.
• Some intersections downtown, such as the Clifford Street and Richmond Street junction, have shared left-turn and through lanes from multiple approaches, which can be confusing.

Rhode Island has no congestion charges or emissions zones, so there are no special fees for driving into central Providence.

Yes, a major credit card in the main driver’s name is required to rent a car in Providence. Debit and prepaid cards are not accepted for the security deposit authorisation hold at Providence hire counters.

Key points to keep in mind:

• The card must be a physical card with the driver’s name printed on it. Virtual cards, digital wallets, and single-use card numbers are not accepted.
• The card must have sufficient available credit to cover the security hold, which is typically US$300 to US$400 for a standard vehicle in the United States.
• Even if you prepaid your Providence booking online, you must still present a physical credit card at the counter for the hold.
• At Avis and Budget in Providence, the same card used to prepay the reservation must be presented at pickup.

If your primary card is declined, you may use a second credit card in your own name. A third-party’s card is not permitted. Bringing a backup credit card is strongly recommended, especially if your bank may flag an in-person authorisation in the United States.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires starting in Providence as well. Note that this benefit is not available to residents of the United States or Canada.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of a road accident, which is particularly useful if you are involved in an incident on Providence's complex downtown streets or on Rhode Island highways.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Providence hire, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name, your Hola Car Rentals confirmation number, your current location in or around Providence, and a brief description of the situation ready. Always check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

When you pick up a hire car in Providence, the hire company will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hire ends and your bank releases it.

For standard vehicles rented in the United States, including Providence, the typical hold is approximately US$300 to US$400. The exact amount depends on the hire brand, vehicle class, and location. Premium or speciality vehicles may carry a higher hold.

Important things to prepare for your Providence pickup:

• Bring a physical major credit card with your name printed on it and enough available credit to cover the hold plus any expected charges.
• Debit and prepaid cards are not accepted for the deposit at Providence counters.
• Notify your bank before travel to prevent fraud blocks on an in-person authorisation in Rhode Island.
• After you return the vehicle, the hold is released by the hire company, but your bank controls when the credit reappears, which can take up to 15 business days.

Hola Car Rentals cannot confirm the exact hold amount in advance, as this is set by the hire partner desk at the Providence location.

Yes, drivers under 25 are subject to a young-driver surcharge when picking up a hire car in Providence, Rhode Island.

Rhode Island follows the standard U.S. policy, where the minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily young-driver fee at the Providence counter. The fee varies by hire brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

Vehicle class restrictions also apply. Most brands in Providence limit drivers under 25 to smaller categories such as economy, compact, and intermediate SUVs. Full-size sedans, minivans, luxury vehicles, and premium SUVs are typically restricted to drivers aged 25 and older.

If you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget in Providence may waive the underage fee. Check your booking confirmation to see if this waiver is included.

Hire cars in Providence follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Providence hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire, use the correct fuel type as shown in the vehicle documentation.
• Before returning the car, refuel within approximately 10 miles of the return location, whether that is the InterLink facility at T.F. Green Airport or a downtown Providence counter such as 1 Dorrance St.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, the hire company will charge you for the fuel shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee. For after-hours returns at Providence locations that allow key drops, leave the receipt in the envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your Providence hire, either at no cost or for a daily fee depending on the rate you booked.

Check your booking confirmation first. If it states additional driver included or additional driver free of charge, the first extra driver is covered at no extra cost. If it is not included, fees at Providence counters are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

To add a driver at the Providence counter:

• The additional driver must be present at pickup with their valid driver’s licence. If their licence uses a non-Latin alphabet, an IDP is also required.
• For Avis, Budget, and Payless in Providence, additional drivers must be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.
• Verify the additional driver’s name appears on your paperwork before leaving the counter.

Only drivers listed on the hire agreement are covered by the vehicle's protections during the Providence hire.