SUV Hire
in Providence

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

SUV hires at T.F. Green International Airport (PVD) in Providence are handled through the InterLink consolidated hire centre. After landing, follow signs to baggage claim, take the escalator to the 3rd floor, and proceed via the Skywalk to the hire counters at the InterLink building, where brands such as Alamo operate. You will present your documents, sign the hire agreement, and receive your SUV keys there.

If you are picking up your SUV at a downtown Providence location instead, the main addresses are:

• Avis and Budget: 1 Dorrance St (at Dorrance and Worcester St), Providence, RI 02903
• Enterprise: 425 Washington St, Providence, RI 02903
• Hertz: 400 Silver Spring St, Providence, RI 02904

Downtown counters are street-level walk-up locations. Airport collection is generally the most convenient option if you are arriving by plane, as the InterLink facility is directly connected to the terminal via Skywalk.

Counter hours for SUV hire locations in Providence vary depending on whether you are collecting at the airport or downtown.

Downtown Providence hours are generally:

• Avis and Budget (1 Dorrance St): Monday to Friday 8AM to 6PM, Saturday and Sunday 8AM to 4PM
• Enterprise (425 Washington St): Monday to Friday 8AM to 6PM, Saturday 9AM to 12PM, closed Sunday

Hours for the T.F. Green Airport (PVD) InterLink facility are not published in standard sources, so confirm directly with your partner brand after booking.

If you are returning your SUV outside opening hours at a downtown Providence location, Avis offers a key drop box, though you remain liable for the vehicle until the next business day. Enterprise allows after-hours returns but does not offer a key drop service. For the greatest flexibility with late arrivals, the airport InterLink facility is generally the better option for your Providence SUV hire.

Always confirm hours on your booking confirmation, as they may change on public holidays.

Yes, there are toll roads in Rhode Island that can affect your Providence SUV hire, though the main one relevant to most renters is the Claiborne Pell Newport Bridge.

Key toll details for Providence SUV renters:

• Newport Bridge (connecting Newport to Jamestown, 2.8 miles): E-ZPass non-resident rate is US$4.00; Bill by Mail (no transponder) is US$6.00 per crossing
• RhodeWorks truck tolls operate at 12 locations on I-95, I-295, I-195, and other routes, but these apply only to heavy trucks, not passenger SUVs
• Rhode Island has no congestion charges, emissions zones, or city-centre driving fees

Your SUV hire vehicle in Providence will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner) or pay per use, where the hire company charges actual tolls plus an administrative fee after the hire ends.

If you prefer to opt out of the hire company programme, you can use E-ZPass directly or allow Bill-by-Mail billing via licence plate capture. Toll charges billed through the hire company may appear on your card days or weeks after you return the SUV.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Providence SUV hire.

This is especially useful if you cross the Newport Bridge or use other toll roads in Rhode Island or neighbouring states during your SUV hire. For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back; if you paid US$50, you receive the US$30 cap.

To claim your Tolls Cashback after returning your Providence SUV:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To pick up your SUV in Providence, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher if required by the partner brand
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required for your Providence SUV pickup.

Prepaid debit cards and gift cards are not accepted for the security deposit. All documents must be physical originals; digital versions shown on a phone will not be accepted at the Providence counter.

For an SUV hire in Providence, the security deposit is placed as a temporary authorisation hold on your credit card at the time of pickup, not as a direct charge. For standard vehicles in the United Kingdom, typical holds range from US$300 to US$400, but SUV and premium vehicle classes can carry higher hold amounts depending on the partner brand and location.

Important things to know about the deposit for your Providence SUV hire:

• The hold must be on a major credit card with the driver’s name printed on the card; debit cards and prepaid cards are not accepted
• The hold reduces your available credit until it is released after you return the SUV
• Your bank controls how quickly the hold disappears after release, which can take up to 15 working days
• Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot confirm the exact hold amount in advance, as it is set by the hire partner desk at the Providence location. Ask the counter agent to confirm the authorisation amount before they process your card.

Yes, drivers under 25 hiring an SUV in Providence will generally be subject to a young-renter surcharge, and most full-size and premium SUV categories are restricted to drivers aged 25 and older.

Here is how the rules apply to your Providence SUV hire:

• Drivers aged 21 to 24 can hire in most UK states, including Rhode Island, but pay a daily young-renter surcharge that varies by partner brand
• Full Size SUV, Premium SUV, and similar large categories are typically restricted to drivers 25 and older; compact and intermediate SUV classes are more likely to be available to younger renters
• Drivers under 21 cannot hire in Rhode Island under standard partner policies

One exception applies to Latin American and Caribbean travellers aged 21 to 24 booking eligible Hola Car Rentals rates with Avis or Budget: the underage fee may be waived for compact and intermediate SUV categories when the waiver is explicitly shown on the booking confirmation. This exception does not apply to travellers from Europe, Asia, or other regions.

Always check your confirmation for the specific surcharge amount and vehicle class eligibility before completing your Providence SUV hire.

The insurance included with your Providence SUV hire depends on the rate plan you selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for UK hires, and the coverages differ between them.

Common coverages that may be included:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the SUV from a collision, theft, or vandalism, subject to any applicable excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the SUV in Providence; some UK states require a minimum level, but not all do

CDW and LDW do not cover damage to other vehicles or injuries to third parties; that is what liability cover addresses. Neither covers your personal belongings or your own injuries.

Rhode Island does not mandate that hire companies include third-party liability above a state minimum, so reviewing your confirmation carefully before picking up your Providence SUV is important. If liability cover is not shown as included, you can add it during booking or at the counter.

Check your Hola Car Rentals booking confirmation for the exact coverages, excess amounts, and any exclusions that apply to your specific Providence SUV hire.

Most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this benefit applies to your Providence SUV hire if you are not a UK or Canadian resident. UK and Canadian residents do not qualify for this benefit.

If you are driving your SUV on Rhode Island highways such as I-95 or I-195 and experience a medical emergency, a legal issue following an accident, or a flight disruption before or after your hire, the travel assistance programme can help. Coverage typically includes:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of an accident during your Providence SUV hire
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact Terrawind before incurring expenses where possible:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name and your Hola Car Rentals confirmation number when you call. This cover does not replace CDW/LDW for damage to the SUV or liability cover for third parties.

Yes, you can add an additional driver to your SUV hire in Providence, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Daily fees when not included vary by partner brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Requirements for adding a driver to your Providence SUV hire:

• The additional driver must be present at the Providence collection point with a valid driving licence
• They must meet the minimum age requirement; for Avis, Budget, and Payless, additional drivers must be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone drives your Providence SUV without being named on the contract, cover may be void. Check your booking confirmation to see whether an additional driver is already included in your rate.

SUV hires in Providence follow a Full-to-Full fuel policy by default. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow for your Providence SUV hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the SUV
• Keep your final fuel receipt showing the date, time, and station address

If you return the Providence SUV with less fuel than recorded at collection, the hire partner will charge you for the shortfall at their refuelling rate, which is typically higher than the pump price, plus a service fee.

Ask the counter agent at your Providence collection point for the nearest petrol station to the return point. For the T.F. Green Airport (PVD) InterLink facility, plan to refuel before reaching the airport to ensure the gauge does not drop below full on the way in. For after-hours SUV returns at downtown Providence locations, leave your fuel receipt in the drop envelope and keep a photo of the full gauge as evidence.

Yes, one-way SUV hires are possible in Providence, but a drop-off fee may apply depending on your return location, the partner brand, and the vehicle class.

General patterns for Providence SUV one-way hires:

• Returning the SUV between the T.F. Green Airport (PVD) InterLink facility and a downtown Providence location often carries no drop-off fee
• Returning the SUV to a different city or state typically incurs a drop-off fee that varies by distance and vehicle class; large SUVs can carry higher repositioning fees
• Cross-border one-ways, such as returning the SUV in Canada, are often restricted or carry significant fees depending on the partner brand

The drop-off fee for your Providence SUV hire is shown during the booking process under the section labelled to pay at destination on the Hola Car Rentals checkout page. It cannot be prepaid and is paid directly to the hire partner at collection or return.

If you need to change your return location after booking, contact Hola Car Rentals support, as mid-hire route changes must be approved by the partner and may reprice the entire SUV hire.

Yes, Providence has active speed enforcement cameras in school zones that SUV renters should be aware of before driving in the city.

Key driving rules for your Providence SUV hire:

• School zone speed cameras operate Monday to Friday from 7:00 AM to 6:00 PM; fines of US$50 apply for exceeding the posted speed limit by 11 mph or more
• Rhode Island has no congestion charges, emissions zones, or city-centre driving fees, so there are no additional daily access charges for driving your SUV in Providence
• The RhodeWorks toll system on I-95, I-295, I-195, and other routes applies only to heavy trucks; your SUV is not subject to those charges

Rhode Island drives on the right side of the road, the same as the rest of the United Kingdom, so there is no adjustment needed for visitors arriving from left-hand traffic countries. Standard UK traffic laws apply throughout Providence and Rhode Island during your SUV hire.

If you receive a traffic fine during your Providence SUV hire, the hire partner will typically charge the fine amount plus an administrative processing fee to the credit card on file after the hire ends.