Hertz Car Hire
in Providence

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Hertz operates multiple pickup locations in the Providence area, so it is important to confirm which address matches your reservation before you arrive.

• 400 Silver Spring Street, Providence, RI 02904, the main city centre neighbourhood location
• 100 Gaspee Street, Providence, RI 02904, near the Providence Amtrak Station
• 630 Taunton Avenue, East Providence, RI 02914, a nearby neighbourhood option

These are street-level neighbourhood counters, not airport facilities. You go directly to the counter at the address on your booking confirmation. There are no airport-style shuttles or consolidated hire centres at these Providence locations. If you are flying into TF Green Airport in Warwick, note that Hertz also operates a separate facility at 700 Jefferson Boulevard near the airport, which has different hours and a different pickup process from the downtown Providence locations.

Always verify the exact address on your Hertz reservation before travelling, as picking up at the wrong Providence location can cause delays.

To collect your Hertz hire in Providence, you must bring all of the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Hertz counters in Providence.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Debit cards and prepaid cards are not accepted for the authorisation hold at the Hertz counter in Providence.

Yes, there are toll roads in the Providence area that can affect your Hertz hire, and understanding how they work will help you avoid unexpected charges.

The main toll facility relevant to passenger car renters is the Claiborne Pell Newport Bridge, which connects Newport to Jamestown. Typical costs for a standard 2-axle car are:

• E-ZPass non-resident rate: US$4.00
• Bill by Mail (no transponder, licence plate capture): US$6.00

The RhodeWorks truck toll system operates at 12 locations on I-95, I-295, I-195, and other routes around Providence, but passenger cars pay nothing at those gantries.

Your Hertz vehicle in Providence will come equipped with an electronic toll device. At the counter you can choose an unlimited toll package, typically priced between US$11 and US$25 per hire day depending on the programme, or you can opt out and pay tolls individually. If you opt out and drive through a cashless toll, the hire company will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. Toll charges can appear on your statement days or even weeks after you return the vehicle.

Yes, all Hola Car Rentals bookings, including Hertz hires in Providence, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

This is especially useful in the Providence area, where driving to Newport means crossing the Claiborne Pell Bridge and paying a toll of US$4.00 to US$6.00 depending on your payment method. Those charges are eligible for the cashback claim.

To claim your reimbursement:

• Email [email protected] within 30 days of returning your Hertz vehicle in Providence
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Hertz hire agreement, and a toll receipt or statement showing the charges

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from the moment you pick up the Hertz vehicle in Providence.

Yes, Providence operates an active school zone speed camera programme that visitors driving a Hertz hire should be aware of, as violations result in mailed tickets that can arrive after you have returned home.

Key facts about the Providence speed camera programme:

• Cameras are active on school days only, Monday through Friday, from 7 a.m. to 6 p.m.
• A ticket of US$50 is issued for driving 11 mph or more over the posted limit in a school zone
• Cameras rotate to high-violation locations across Providence, so they are not fixed to a single spot
• East Providence, immediately adjacent to Providence, mirrors this system with cameras at five school zones operating from 7 a.m. to 4 p.m. on school days, plus red-light cameras carrying an US$85 fine

If a violation is recorded against the Hertz vehicle’s licence plate during your Providence hire, the ticket will be forwarded to you by the hire company, typically with an additional administrative processing fee. Slow down in all marked school zones during active hours to avoid these charges on your Hertz hire in Providence.

Providence has a dense network of one-way streets, particularly in the downtown core, that can be disorienting for first-time visitors driving a Hertz hire in the city.

A few things to keep in mind:

• Many of Providence's one-way streets date from 1950s and 1960s urban renewal and do not follow a predictable alternating grid like some other U.S. cities
• Several streets have recently been converted or are in the process of converting between one-way and two-way traffic as part of the city's Vision Zero pedestrian safety programme, so signage can change between visits
• Neighbourhood streets are often narrow, ranging from 17 to 34 feet curb to curb, which can feel tight if you are driving a larger Hertz vehicle class
• Protected urban trails on some former roads narrow the available driving lanes further

Before picking up your Hertz hire in Providence, download an up-to-date navigation app and allow it to update its maps. Rely on turn-by-turn directions rather than memory, especially near the downtown core, where recent one-way reversals may not match older printed maps. Drive slowly in residential areas and watch for pedestrian crossings, which are a priority throughout Providence.

Yes, a physical major credit card in the main driver’s name is required at the Hertz counter in Providence to cover the security deposit hold.

The hold is a temporary authorisation placed on your card at pickup, not an immediate charge. For a standard vehicle class at a Hertz location in the United Kingdom, including Providence, the typical hold is approximately US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and location policy.

Important points to keep in mind:

• The card must be a major credit card, such as Visa, Mastercard, or American Express, with the driver’s name physically printed on it
• Debit cards, prepaid cards, and virtual or digital-only card numbers are not accepted for the deposit hold
• The card must have sufficient available credit to cover the hold in addition to any other charges
• If your primary card is declined at the Hertz counter in Providence, you may present a second credit card in your own name

After you return the vehicle, the hold is released. Your bank controls how quickly the credit becomes available again, which can take up to 15 business days.

Most Hola Car Rentals bookings, including Hertz hires in Providence, include travel assistance cover provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations such as a medical emergency or a breakdown far from the city centre during your Rhode Island trip.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United Kingdom or Canada. It also does not cover damage to the Hertz hire vehicle itself, which is handled separately by CDW or LDW cover, nor does it cover third-party liability to other drivers or pedestrians in Providence.

Always review your specific booking confirmation to confirm the exact terms and coverage limits that apply to your Hertz hire in Providence.

Yes, you can add an additional driver to your Hertz hire in Providence, either as part of your rate or by paying a fee at the counter.

For Hertz in Providence, the additional driver fee when not included in your rate is US$13.50 per hire day, with a maximum cap of US$189 for the hire period, plus applicable taxes. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the counter.

Requirements for adding a driver at the Hertz counter in Providence:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required ID
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• They must meet the minimum age requirements for the Providence location
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Providence are covered by protections such as CDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a Hertz hire in Providence, Rhode Island.

Rhode Island follows the standard U.S. policy for most states outside New York and Michigan. Drivers aged 21 to 24 can hire but will pay an additional daily fee. At Hertz in Providence, this surcharge is US$13.50 per hire day, with a maximum cap of US$189 for the hire period, plus applicable local taxes. The fee is paid at the counter and is not included in your prepaid rate.

Additional restrictions that apply to under-25 renters at Hertz in Providence:

• Many vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, luxury, premium, convertible, minivan, and van categories
• Drivers aged 20 or younger are generally not eligible to hire at Hertz in Providence under standard policy
• A valid major credit card in the renter’s name is still required for the deposit hold

If you are between 21 and 24 and travelling from Latin America or the Caribbean, check your Hola Car Rentals confirmation to see whether an underage fee waiver applies to your specific rate with an eligible partner.

Hertz hires in Providence follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Hertz hire in Providence:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Providence location
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the Hertz vehicle in Providence with less than a full tank, you may be charged for the fuel shortfall at the hire company’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and can generate significant additional charges.

Yes, one-way hires are possible with Hertz in Providence, but a drop-off fee may apply depending on your return location, and not all routes are permitted.

When booking a one-way Hertz hire from Providence, the drop-off fee is calculated based on the specific route, the vehicle class, the hire dates, and the distance between locations. This fee is shown during the booking process under the section labelled as charges due at the destination, so you can see the exact amount before confirming your reservation.

General patterns for one-way Hertz hires from Providence:

• Returning to a different city within Rhode Island or a neighbouring state typically incurs a drop-off fee
• Long-distance or cross-country one-ways usually carry higher fees and may have limited availability
• Cross-border one-ways, such as returning to Canada, are often restricted or require special authorisation

If you change your return location after booking your Hertz hire in Providence, the rate will be re-priced and the drop-off fee may increase or a new fee may be added. Always review your updated confirmation after any modification. If the Hertz counter in Providence charges a drop-off fee that was not disclosed on your booking confirmation, keep all paperwork and contact support for assistance.

The insurance and protection options included in your Hertz hire in Providence depend on the specific rate plan you selected when booking through Hola Car Rentals.

The two main types of cover to understand are:

• Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Hertz hire in Providence. In Rhode Island, state-minimum liability is not automatically guaranteed on all hire agreements, so confirming this coverage is on your contract is important.

Neither CDW/LDW nor LIS covers your personal injuries, which would require Personal Accident Insurance, or your belongings, which would require Personal Effects Cover.

At the Hertz counter in Providence, review the hire agreement carefully before signing to confirm which protections are active and what deductible amounts apply. Decline any optional extras you do not need, and keep a copy of the signed agreement for your records.