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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Dollar in Providence

Dollar's counter at T.F. Green Airport (PVD) sits on the third floor of the InterLink facility at 700 Jefferson Blvd, Warwick — reached via the Skywalk, an enclosed elevated walkway with moving sidewalks that connects directly from the terminal, so no shuttle is involved. From deplaning to reaching the counter typically runs 30 to 45 minutes once baggage is collected. Rhode Island imposes minimal tolls on passenger cars, but the Claiborne Pell Newport Bridge between Newport and Jamestown is fully cashless and uses E-ZPass — the standard two-axle rate runs around US$4.00, whilst vehicles billed by plate pay a higher rate plus any admin fee Dollar applies for unmanaged toll transactions. Ask about Dollar's toll package at the counter to avoid those post-return charges arriving weeks later. Fuel in the Providence area averages roughly US$3.98–4.00 per gallon, so refilling before returning to the InterLink is straightforward. At pickup, Dollar places an authorisation hold of around US$200 on a credit card in the primary driver's name — debit cards are not accepted. If your licence uses a non-Latin script such as Arabic, Cyrillic, or Chinese, bring an International Driving Permit; licences in Latin-script languages do not require one.

Best Car Rental Deals

4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Toyota Camry Hybrid

Toyota Camry Hybrid | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Providence include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

Will I face unexpected charges at the Dollar counter in Providence when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Dollar hire car at Providence T.F. Green Airport (PVD)?

At Providence T.F. Green Airport (PVD), picking up your Dollar hire car does not require a shuttle. After collecting your baggage, follow the airport signs to the Consolidated Rental Car Facility (CONRAC), also called the InterLink facility. Take the Sky Walk, an elevated walkway with moving sidewalks, to the 3rd floor of the CONRAC building. The Dollar counter is located there, and your vehicle will be available nearby after counter processing.

Realistic time from arrival at Providence to driving away is approximately 20 to 45 minutes, depending on baggage claim and counter wait times. No external shuttle or train is needed, making the Dollar pickup at PVD straightforward for arriving passengers.

Dollar counter hours at Providence T.F. Green Airport are approximately 00:00 to 00:30 and 06:00 to 23:59 daily, with Saturday closing at 23:30. Plan your arrival accordingly if you have a late flight into Providence.

What documents do I need to pick up a Dollar hire car in Providence?

To pick up your Dollar hire car in Providence, you must bring the following physical documents to the counter:

  • Your original, unexpired driver’s licence (physical card only; digital copies are not accepted)
  • A major credit card with your name printed on it, in the main driver’s name, for the authorisation hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Dollar counter in Providence. Licences in Latin-alphabet languages such as English, French, German, Spanish, or Italian do not require an IDP. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Dollar will not accept scanned or digital versions at the Providence pickup counter.

Is there a young driver surcharge for Dollar hires in Providence for drivers under 25?

Yes, Dollar applies a young driver surcharge in Providence for renters between the ages of 20 and 24. At T.F. Green Airport (PVD), this fee is approximately US$25 per day, capped at US$98 per hire period.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can still hire from Dollar in Providence but will be subject to this daily underage fee, and certain vehicle classes such as full-size SUVs, luxury, premium, and minivans are typically restricted to renters aged 25 and older.

If you are between 21 and 24, consider selecting economy, compact, or intermediate vehicle categories when booking your Dollar hire in Providence, as these classes are generally available to younger drivers. Budget for the surcharge in addition to your base hire rate.

How do tolls work for a Dollar hire car in Providence and Rhode Island?

Rhode Island uses the E-ZPass electronic toll system. The main toll road affecting Dollar hire car drivers in the Providence area is the Claiborne Pell Newport Bridge, which connects Newport to Jamestown. Toll costs for a standard passenger car on this bridge are:

  • E-ZPass non-resident rate: US$4.00
  • Bill by Mail (no transponder, licence plate capture): US$6.00

The RhodeWorks truck toll system operates at 12 locations on I-95, I-295, I-195, and other routes near Providence, but it applies only to heavy trucks. Standard passenger cars in your Dollar hire pay no toll at those locations.

Your Dollar hire vehicle comes equipped with an electronic toll device. At the Providence counter, you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual toll charges plus administrative fees are billed to your card after the hire. If you drive through a cashless toll without enrolling, the hire company will charge the toll amount plus a processing fee, which can be US$15 or more per toll event.

Rhode Island has no congestion charges or emissions zones, so no additional city-centre driving fees apply in Providence.

What credit card and deposit does Dollar require at the Providence hire counter?

Yes, a major credit card is required to pick up your Dollar hire in Providence. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the authorisation hold.

The credit card must be a physical card with your name printed on it, in the main driver’s name, and must have sufficient available credit to cover the hold. For standard vehicles at Dollar locations in the United Kingdom, the typical security hold is approximately US$300 to US$400, though the exact amount at the Providence counter may vary by vehicle class and hire duration.

The hold is a temporary authorisation, not a charge. It reduces your available credit until the hire is closed and your bank releases it, which can take up to 15 working days after you return the vehicle. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorisations at the Providence Dollar counter.

Can I get a toll cashback refund on my Dollar hire in Providence?

Yes, all Hola Car Rentals bookings, including Dollar hires in Providence, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

For example, if your Dollar booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls on the Newport Bridge or other Rhode Island toll roads during your Providence hire, you would receive US$12 back. If you paid US$30 in tolls, you would receive the capped amount of US$20.

To claim your cashback after returning your Dollar hire in Providence, email [email protected] within 30 days of vehicle return. Include:

  • Your Hola Car Rentals reservation confirmation
  • A copy of the hire agreement signed at the Dollar counter
  • A receipt or statement showing toll charges paid during the hire period

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Do I need an International Driving Permit (IDP) for a Dollar hire in Providence?

It depends on the alphabet your driver’s licence uses. For your Dollar hire in Providence, an IDP is mandatory if your licence is written in a non-Latin alphabet, such as Arabic, Chinese, Japanese, Korean, or Cyrillic (Russian). In that case, you must present both your original licence and the IDP at the Dollar counter.

If your licence is in a Latin-alphabet language, such as English, French, German, Spanish, Italian, or Portuguese, you do not need an IDP to hire from Dollar in Providence. Your original licence is sufficient.

Important rules to remember:

  • The IDP is a translation document only and is invalid without your original licence
  • Only physical, original documents are accepted at the Dollar counter in Providence; digital or scanned copies will be refused
  • Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
What insurance is included in a Dollar hire booking in Providence?

Dollar hire bookings in Providence made through Hola Car Rentals can include Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW), which reduce your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. At T.F. Green Airport (PVD), the CDW and theft insurance excess shown on eligible bookings is US$0, meaning no excess applies for covered incidents.

CDW and LDW do not cover third-party liability, meaning injury or property damage you cause to other people or vehicles. For that protection, you would need Third-Party Liability cover (LIS/ALI/SLI). Some UK states require hire companies to include minimum state liability, but this varies. Hola Car Rentals strongly recommends adding supplementary liability cover to your Dollar hire in Providence.

CDW and LDW typically exclude:

  • Tires, wheels, undercarriage, and roof damage
  • Damage caused by prohibited use such as off-road driving or driving under the influence
  • Incidents involving drivers not listed on the hire agreement

Always review the hire agreement at the Dollar counter in Providence to confirm the exact cover terms and any exclusions that apply to your vehicle class.

What is the fuel policy for Dollar hires in Providence?

Dollar hires in Providence follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges. If you return the car with less than a full tank, Dollar will charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

To avoid fuel charges on your Dollar hire in Providence:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the full gauge at pickup
  • Refuel within approximately 10 miles of the return location, whether at T.F. Green Airport in Warwick or the Providence city centre location at 400 Silver Spring Street
  • Keep your final fuel receipt showing the date, time, and station address

If you return the car after hours at the Providence Dollar location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Can I add an additional driver to my Dollar hire in Providence?

Yes, you can add an additional driver to your Dollar hire in Providence, either as part of your booking rate or by paying a fee at the counter. For Dollar (part of the Hertz group), the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes if not included in your rate.

Check your booking confirmation before arriving at the Providence Dollar counter. If your rate includes an additional driver, it will be noted as included. Only the first additional driver is covered by an included benefit; further drivers incur the daily fee.

Requirements for adding a driver at the Providence Dollar counter:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence (and IDP if their licence uses a non-Latin alphabet)
  • They must meet the minimum age requirements; drivers aged 20 to 24 may be subject to a young driver surcharge
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the agreement are covered by the hire protections. Never allow an unlisted person to drive your Dollar hire in Providence.

Are there speed cameras or special driving rules I should know for a Dollar hire in Providence?

Yes, Providence operates school zone speed cameras that Dollar hire car drivers should be aware of. These Portable Camera Units (PCUs) are active Monday through Friday from 7:00 a.m. to 6:00 p.m. in designated school zones. Cameras issue automatic violations for speeds 11 mph or more over the posted limit, with fines of US$50 per violation. Fines are tied to the licence plate and will be passed on to the renter.

Providence also has an extensive one-way street network throughout the city centre, which can be disorienting if you are unfamiliar with the layout. Some streets have been converted to two-way traffic in recent years, so GPS navigation is strongly recommended for your Dollar hire in Providence.

Rhode Island has no congestion charges, emissions zones, or city-centre driving fees similar to those found in some European cities, so no additional daily fees apply simply for driving your Dollar hire in the Providence area.

Can I pick up my Dollar hire in Providence and return it to a different city?

Yes, one-way hires are possible with Dollar in Providence, but a drop-off fee may apply depending on your return location. This fee is set by Dollar and varies based on the route, distance, vehicle class, and season.

Common patterns for one-way Dollar hires from Providence:

  • Returning to another location within the same region or state often incurs a drop-off fee
  • Cross-country or remote one-way routes typically carry higher fees or may not be permitted for certain vehicle classes
  • Some short-distance routes between nearby airports may have no drop-off fee

When booking your Dollar hire in Providence through Hola Car Rentals, the drop-off fee, if applicable, will be shown on the rate details page under the section labelled as payable at destination. It will not appear on the search results page. Review your booking confirmation to verify the exact fee before pickup.

If you need to change your return location after booking, be aware that this may reprice your hire and recalculate or add a drop-off fee. Contact support before making mid-hire route changes.

Does my Dollar hire booking in Providence include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings, including Dollar hires in Providence, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency, a breakdown on a Rhode Island highway, or an incident far from Providence during your hire period.

Travel assistance typically covers:

  • Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To use the assistance, call the 24/7 line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to UK or Canadian residents. It is designed for visitors travelling to Providence from outside North America. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

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