Dollar Car Hire
in Providence

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Providence T.F. Green Airport (PVD), picking up your Dollar hire car does not require a shuttle. After collecting your baggage, follow the airport signs to the Consolidated Rental Car Facility (CONRAC), also called the InterLink facility. Take the Sky Walk, an elevated walkway with moving sidewalks, to the 3rd floor of the CONRAC building. The Dollar counter is located there, and your vehicle will be available nearby after counter processing.

Realistic time from arrival at Providence to driving away is approximately 20 to 45 minutes, depending on baggage claim and counter wait times. No external shuttle or train is needed, making the Dollar pickup at PVD straightforward for arriving passengers.

Dollar counter hours at Providence T.F. Green Airport are approximately 00:00 to 00:30 and 06:00 to 23:59 daily, with Saturday closing at 23:30. Plan your arrival accordingly if you have a late flight into Providence.

To pick up your Dollar hire car in Providence, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence (physical card only; digital copies are not accepted)
• A major credit card with your name printed on it, in the main driver’s name, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Dollar counter in Providence. Licences in Latin-alphabet languages such as English, French, German, Spanish, or Italian do not require an IDP. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Dollar will not accept scanned or digital versions at the Providence pickup counter.

Yes, Dollar applies a young driver surcharge in Providence for renters between the ages of 20 and 24. At T.F. Green Airport (PVD), this fee is approximately US$25 per day, capped at US$98 per hire period.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can still hire from Dollar in Providence but will be subject to this daily underage fee, and certain vehicle classes such as full-size SUVs, luxury, premium, and minivans are typically restricted to renters aged 25 and older.

If you are between 21 and 24, consider selecting economy, compact, or intermediate vehicle categories when booking your Dollar hire in Providence, as these classes are generally available to younger drivers. Budget for the surcharge in addition to your base hire rate.

Rhode Island uses the E-ZPass electronic toll system. The main toll road affecting Dollar hire car drivers in the Providence area is the Claiborne Pell Newport Bridge, which connects Newport to Jamestown. Toll costs for a standard passenger car on this bridge are:

• E-ZPass non-resident rate: US$4.00
• Bill by Mail (no transponder, licence plate capture): US$6.00

The RhodeWorks truck toll system operates at 12 locations on I-95, I-295, I-195, and other routes near Providence, but it applies only to heavy trucks. Standard passenger cars in your Dollar hire pay no toll at those locations.

Your Dollar hire vehicle comes equipped with an electronic toll device. At the Providence counter, you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual toll charges plus administrative fees are billed to your card after the hire. If you drive through a cashless toll without enrolling, the hire company will charge the toll amount plus a processing fee, which can be US$15 or more per toll event.

Rhode Island has no congestion charges or emissions zones, so no additional city-centre driving fees apply in Providence.

Yes, a major credit card is required to pick up your Dollar hire in Providence. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the authorisation hold.

The credit card must be a physical card with your name printed on it, in the main driver’s name, and must have sufficient available credit to cover the hold. For standard vehicles at Dollar locations in the United Kingdom, the typical security hold is approximately US$300 to US$400, though the exact amount at the Providence counter may vary by vehicle class and hire duration.

The hold is a temporary authorisation, not a charge. It reduces your available credit until the hire is closed and your bank releases it, which can take up to 15 working days after you return the vehicle. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorisations at the Providence Dollar counter.

Yes, all Hola Car Rentals bookings, including Dollar hires in Providence, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

For example, if your Dollar booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls on the Newport Bridge or other Rhode Island toll roads during your Providence hire, you would receive US$12 back. If you paid US$30 in tolls, you would receive the capped amount of US$20.

To claim your cashback after returning your Dollar hire in Providence, email [email protected] within 30 days of vehicle return. Include:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at the Dollar counter
• A receipt or statement showing toll charges paid during the hire period

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

It depends on the alphabet your driver’s licence uses. For your Dollar hire in Providence, an IDP is mandatory if your licence is written in a non-Latin alphabet, such as Arabic, Chinese, Japanese, Korean, or Cyrillic (Russian). In that case, you must present both your original licence and the IDP at the Dollar counter.

If your licence is in a Latin-alphabet language, such as English, French, German, Spanish, Italian, or Portuguese, you do not need an IDP to hire from Dollar in Providence. Your original licence is sufficient.

Important rules to remember:

• The IDP is a translation document only and is invalid without your original licence
• Only physical, original documents are accepted at the Dollar counter in Providence; digital or scanned copies will be refused
• Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders

Dollar hire bookings in Providence made through Hola Car Rentals can include Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW), which reduce your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. At T.F. Green Airport (PVD), the CDW and theft insurance excess shown on eligible bookings is US$0, meaning no excess applies for covered incidents.

CDW and LDW do not cover third-party liability, meaning injury or property damage you cause to other people or vehicles. For that protection, you would need Third-Party Liability cover (LIS/ALI/SLI). Some UK states require hire companies to include minimum state liability, but this varies. Hola Car Rentals strongly recommends adding supplementary liability cover to your Dollar hire in Providence.

CDW and LDW typically exclude:

• Tires, wheels, undercarriage, and roof damage
• Damage caused by prohibited use such as off-road driving or driving under the influence
• Incidents involving drivers not listed on the hire agreement

Always review the hire agreement at the Dollar counter in Providence to confirm the exact cover terms and any exclusions that apply to your vehicle class.

Dollar hires in Providence follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges. If you return the car with less than a full tank, Dollar will charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

To avoid fuel charges on your Dollar hire in Providence:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the full gauge at pickup
• Refuel within approximately 10 miles of the return location, whether at T.F. Green Airport in Warwick or the Providence city centre location at 400 Silver Spring Street
• Keep your final fuel receipt showing the date, time, and station address

If you return the car after hours at the Providence Dollar location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Dollar hire in Providence, either as part of your booking rate or by paying a fee at the counter. For Dollar (part of the Hertz group), the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes if not included in your rate.

Check your booking confirmation before arriving at the Providence Dollar counter. If your rate includes an additional driver, it will be noted as included. Only the first additional driver is covered by an included benefit; further drivers incur the daily fee.

Requirements for adding a driver at the Providence Dollar counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers aged 20 to 24 may be subject to a young driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the agreement are covered by the hire protections. Never allow an unlisted person to drive your Dollar hire in Providence.

Yes, Providence operates school zone speed cameras that Dollar hire car drivers should be aware of. These Portable Camera Units (PCUs) are active Monday through Friday from 7:00 a.m. to 6:00 p.m. in designated school zones. Cameras issue automatic violations for speeds 11 mph or more over the posted limit, with fines of US$50 per violation. Fines are tied to the licence plate and will be passed on to the renter.

Providence also has an extensive one-way street network throughout the city centre, which can be disorienting if you are unfamiliar with the layout. Some streets have been converted to two-way traffic in recent years, so GPS navigation is strongly recommended for your Dollar hire in Providence.

Rhode Island has no congestion charges, emissions zones, or city-centre driving fees similar to those found in some European cities, so no additional daily fees apply simply for driving your Dollar hire in the Providence area.

Yes, one-way hires are possible with Dollar in Providence, but a drop-off fee may apply depending on your return location. This fee is set by Dollar and varies based on the route, distance, vehicle class, and season.

Common patterns for one-way Dollar hires from Providence:

• Returning to another location within the same region or state often incurs a drop-off fee
• Cross-country or remote one-way routes typically carry higher fees or may not be permitted for certain vehicle classes
• Some short-distance routes between nearby airports may have no drop-off fee

When booking your Dollar hire in Providence through Hola Car Rentals, the drop-off fee, if applicable, will be shown on the rate details page under the section labelled as payable at destination. It will not appear on the search results page. Review your booking confirmation to verify the exact fee before pickup.

If you need to change your return location after booking, be aware that this may reprice your hire and recalculate or add a drop-off fee. Contact support before making mid-hire route changes.

Yes, most Hola Car Rentals bookings, including Dollar hires in Providence, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency, a breakdown on a Rhode Island highway, or an incident far from Providence during your hire period.

Travel assistance typically covers:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To use the assistance, call the 24/7 line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to UK or Canadian residents. It is designed for visitors travelling to Providence from outside North America. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).