Alamo Car Hire
in Providence

Hola Car Rentals is the only premium partner of the top car hire brands operating in Providence, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Providence.

No. With Hola Car Rentals, all costs and charges for your booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter serving Providence is located at the InterLink hire facility at 700 Jefferson Blvd, Warwick, RI 02886, approximately 0.7 miles from T.F. Green Airport (PVD).

After landing, follow signs to baggage claim, then take the escalator to the 3rd floor and proceed via the covered skywalk to the InterLink building. The walk takes under 10 minutes. Once at the facility, you have three options for collecting your Alamo vehicle:

• Proceed to the Alamo counter to complete your agreement and collect keys
• Use the self-service touch-screen kiosk to skip the counter, print your agreement, go directly to the car lot, and show your agreement and licence at the exit booth
• If you completed Accelerated Check-in online before arriving in Providence, you can bypass both the counter and kiosk and go straight to your vehicle

The Alamo location at Providence operates daily from 00:00 to 01:00 and again from 06:00 to 23:59. For after-hours returns, park as instructed and use the key dropbox on site.

The Alamo location serving Providence operates on a split daily schedule: 00:00 to 01:00 and 06:00 to 23:59, every day of the week. This means the counter is closed between approximately 01:00 and 06:00 each night.

If your flight arrives during that overnight gap, plan accordingly. For after-hours vehicle returns at the Providence Alamo facility, park in the designated area and drop your keys in the on-site dropbox. Keep a photo of the car and your fuel gauge before leaving.

If your flight is delayed and you expect to arrive more than 24 hours after your original Alamo pickup time in Providence, contact your booking provider as soon as possible, since hire companies typically hold reservations for up to 24 hours from the scheduled pickup time.

When collecting your Alamo hire in Providence, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence with a photograph. Alamo requires a physical licence; digital licences are not accepted. The licence must remain valid for the entire hire period.
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• Your passport or a valid government-issued photo ID
• Your booking confirmation or printed voucher

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your licence.

Visitors arriving in Providence by air should also bring their round-trip flight itinerary. Debit cards are only accepted at the Alamo counter if accompanied by a ticketed return travel itinerary, so a major credit card is strongly recommended.

Rhode Island uses the E-ZPass electronic toll system. The main toll road you are likely to encounter when renting from Alamo in Providence is the Newport Bridge (also called the Claiborne Pell Bridge), which connects Newport to Jamestown. Toll costs for a standard passenger car are:

• E-ZPass non-resident rate: US$4.00
• Bill by Mail (no transponder, licence plate capture): US$6.00

The RhodeWorks truck toll gantries on I-95, I-295, I-195, and other routes charge nothing for passenger cars; those fees apply only to heavy trucks.

Your Alamo hire vehicle comes equipped with an electronic toll device. At the Providence counter you can choose an unlimited toll package (typically US$11 to US$25 per day, depending on the programme) or opt for pay-per-use billing, where Alamo charges you the actual toll amount plus an administrative processing fee per transaction. If you drive through a cashless toll without enrolling in any programme, the toll agency captures your plate and bills by mail, and Alamo may add an administrative fee of US$15 or more per unpaid toll.

Rhode Island has no congestion charges or emissions zones, so there are no additional city-centre driving fees to worry about when driving around Providence.

Yes, drivers between the ages of 21 and 24 are subject to a young-driver surcharge of US$25 per day when hiring from Alamo in Providence.

Drivers in this age group are also restricted to specific vehicle classes. At the Alamo Providence location, renters aged 21 to 24 may hire Economy through Full Size cars, Cargo and Minivans, Pickups, and Compact, Small, and Standard SUVs with seating for up to 5 passengers. Premium, luxury, and larger speciality vehicles are generally not available to under-25 renters.

The minimum age to hire from Alamo in Providence without any surcharge is 25. Drivers under 21 are not eligible to hire.

All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the main driver’s name for the authorisation hold, and all required documents at pickup.

Yes, all bookings made through Hola Car Rentals, including Alamo hires in Providence, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire.

This is especially useful in Providence, where driving to Newport means crossing the Newport Bridge and paying a toll of US$4.00 to US$6.00 depending on your payment method. Any tolls you pay through the Alamo toll programme or directly are eligible for the cashback claim.

To claim your refund after returning your Providence hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, your signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, Alamo accepts one-way hires from the Providence Airport (PVD) location, allowing you to return the vehicle at a different location. A drop-off fee will apply and the amount varies depending on the destination, vehicle class, and season.

When booking your one-way Alamo hire from Providence, the drop-off fee will be shown on the booking details page under the section labelled as charges due at the destination. This fee cannot be prepaid and is settled at the hire desk.

A few things to keep in mind for one-way hires from Providence:

• Cross-border one-ways, for example returning the car in Canada, may be restricted or carry higher fees. Confirm eligibility at the time of booking.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
• If the counter charges a drop-off fee that differs from what was shown on your confirmation, keep all paperwork and contact your booking provider after the hire ends.

When picking up your Alamo hire in Providence, a temporary authorisation hold will be placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and location policies.

Important things to know about the deposit hold:

• You must present a physical major credit card in the main driver’s name, with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.
• The hold reduces your available credit until it is released after you return the vehicle.
• After drop-off at the Providence Alamo location, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.
• Even if you prepaid your booking online, you are still required to present a physical credit card at the Alamo counter in Providence.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to avoid fraud blocks on in-person authorisations.

Providence has several road characteristics that can catch first-time drivers off guard, and being aware of them before collecting your Alamo hire will make your trip smoother.

• One-way streets are common throughout the downtown core. The street layout stems from urban renewal projects and is not grid-like, making navigation less intuitive than in many other U.S. cities. Some streets have recently had their one-way designations changed, so rely on an up-to-date GPS or navigation app.
• Providence has been actively converting certain streets to two-way traffic and adding protected bike lanes and shared-use paths on roads such as Fountain Street and South Water Street. These changes narrow the usable lane width and require slower speeds, particularly on residential streets that can be as narrow as 17 to 34 feet kerb to kerb.
• Rhode Island has no congestion charges, emissions zones, or city-centre driving fees, so there are no special permits or daily charges required to drive your Alamo hire in Providence.
• Speed limits on neighbourhood streets are low, and the city has an active Vision Zero safety programme. Observe posted limits carefully.

The Alamo facility is located at Providence Airport (PVD) in Warwick, just outside the city, so your first drive into Providence will be a short motorway segment before entering the urban street network.

Yes, you can add an additional driver to your Alamo hire in Providence, but the additional driver must be physically present at the counter at pickup to show their valid driver’s licence and sign the hire agreement.

Whether the additional driver fee is included in your rate or charged at the counter depends on your booking. Check your confirmation for the line that reads additional driver free of charge. If it is not included, Alamo charges US$15 per day for additional drivers.

Requirements for adding a driver at the Providence Alamo counter:

• The additional driver must meet the same minimum age requirements as the main driver
• They must present a valid, physical driver’s licence (not digital)
• If their licence uses a non-Latin alphabet, they must also carry an International Driving Permit
• Drivers aged 21 to 24 will be subject to the US$25 per day young-driver surcharge

Only drivers listed on the hire agreement are covered by the vehicle’s protections. If someone drives the Alamo vehicle in Providence without being named on the contract, coverage may be void and additional charges could apply.

Hiring from Alamo at Providence Airport (PVD) means your rate will include several location-specific fees on top of the base hire price. These are standard charges for on-airport hires in Rhode Island and are not unique to Alamo.

• Airport Concession Recovery Fee (ACRF): typically 8% to 12% of the base rate, charged by Alamo to recover the cost of operating at the airport
• Customer Facility Charge (CFC): approximately US$4.50 per day, covering the cost of the InterLink hire facility
• Rhode Island state vehicle hire tax: 8%

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Providence Alamo counter. If you are charged for something not listed on your confirmation, keep all paperwork and contact your booking provider after the hire ends.

Note that hiring from an off-airport location, if one were available, would typically avoid the airport concession fee and could save US$10 to US$20 per day on economy vehicles. However, Alamo operates exclusively at the PVD airport facility in the Providence area, so the on-airport fees apply to all Alamo hires here.

The insurance and protection coverage included in your Alamo hire in Providence depends on the rate plan you selected at booking. Check your confirmation carefully before arriving at the Providence Alamo counter.

The two main types of coverage to look for are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo hire vehicle from a collision, theft, or vandalism. A deductible may still apply unless your plan shows zero excess. CDW and LDW do not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Alamo hire in Providence. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.

CDW and LDW do not cover personal injuries to you or your passengers, your personal belongings, or prohibited uses such as off-road driving or driving under the influence.

All coverage applies only to drivers named on the Alamo hire agreement. Any additional driver in Providence must be added at the counter and must sign the contract to be protected.

Yes, most bookings made through Hola Car Rentals, including Alamo hires in Providence, include Travel Assistance provided by Terrawind Global Protection. This benefit is particularly valuable if you experience a medical emergency or an incident far from the city, for example on a motorway outside Providence or during a longer drive through Rhode Island.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident hiring from Alamo in Providence, this benefit is not available to you.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Travel Assistance does not cover damage to the Alamo hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Review your booking confirmation for the exact terms and coverage limits that apply to your Providence hire.