Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in Providence

Alamo's counter in Providence is not inside the main terminal at T.F. Green Airport — it sits on the third floor of the InterLink facility at 700 Jefferson Boulevard, reached via a covered Skywalk with moving sidewalks that takes under 10 minutes from baggage claim. The counter runs a split schedule, typically 6:00 AM to 1:00 AM, so early-morning arrivals should confirm hours in advance; after-hours returns are accepted via a key drop box, but the vehicle remains your responsibility until an Alamo employee checks it in. Rhode Island's Claiborne Pell Newport Bridge uses all-electronic E-ZPass tolling with no cash lanes, and Alamo's TollPass service activates automatically if you use any toll road — the convenience fee runs US$3.95 to US$5.35 per day you use a toll road, capped at US$26.75 per rental period, on top of the actual toll amounts. Fuel in the Providence area runs around US$4.00 per gallon; return the tank full to avoid Alamo's refueling markup, which typically exceeds pump prices. At pickup, Alamo requires a valid photo driver's license — digital licenses are not accepted — and a credit card in the primary driver's name; if your license uses a non-Latin script, bring an International Driving Permit. Alamo places a deposit hold of roughly US$300 to US$400 on that credit card, varying by vehicle class.

Best Car Rental Deals

4.5/ 5
Jeep Wrangler Unlimited

Jeep Wrangler Unlimited | Automatic

SUV

or SUV similar

5 5 Automatic
From / day
4.5/ 5
Mitsubishi Mirage

Mitsubishi Mirage | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Ford F150

Ford F150 | Automatic

PICKUP

or Pickup similar

5 4 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in Providence include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Providence, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Providence.

Will I face unexpected charges at the Alamo counter in Providence when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Providence are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Providence charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Alamo counter at Providence Airport and how do I get there?

The Alamo counter serving Providence is located at the InterLink rental facility at 700 Jefferson Blvd, Warwick, RI 02886, approximately 0.7 miles from T.F. Green Airport (PVD).

After landing, follow signs to baggage claim, then take the escalator to the 3rd floor and proceed via the covered skywalk to the InterLink building. The walk takes under 10 minutes. Once at the facility, you have three options for picking up your Alamo vehicle:

  • Proceed to the Alamo counter to complete your agreement and collect keys
  • Use the self-service touch-screen kiosk to skip the counter, print your agreement, go directly to the car lot, and show your agreement and license at the exit booth
  • If you completed Accelerated Check-in online before arriving in Providence, you can bypass both the counter and kiosk and go straight to your vehicle

The Alamo location at Providence operates daily from 00:00 to 01:00 and again from 06:00 to 23:59. For after-hours returns, park as instructed and use the key dropbox on site.

What are the Alamo counter hours at Providence Airport?

The Alamo location serving Providence operates on a split daily schedule: 00:00 to 01:00 and 06:00 to 23:59, every day of the week. This means the counter is closed between approximately 01:00 and 06:00 each night.

If your flight arrives during that overnight gap, plan accordingly. For after-hours vehicle returns at the Providence Alamo facility, park in the designated area and drop your keys in the on-site dropbox. Keep a photo of the car and your fuel gauge before leaving.

If your flight is delayed and you expect to arrive more than 24 hours after your original Alamo pickup time in Providence, contact your booking provider as soon as possible, since rental companies typically hold reservations for up to 24 hours from the scheduled pickup time.

What documents do I need to pick up my Alamo rental in Providence?

When collecting your Alamo rental in Providence, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license with a photograph. Alamo requires a physical license; digital licenses are not accepted. The license must remain valid for the entire rental period.
  • A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold.
  • Your passport or a valid government-issued photo ID.
  • Your booking confirmation or printed voucher.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original license. The IDP is not a standalone document and cannot replace your license.

Visitors arriving in Providence by air should also bring their round-trip flight itinerary. Debit cards are only accepted at the Alamo counter if accompanied by a ticketed return travel itinerary, so a major credit card is strongly recommended.

How do tolls work when renting from Alamo in Providence, Rhode Island?

Rhode Island uses the E-ZPass electronic toll system. The main toll road you are likely to encounter when renting from Alamo in Providence is the Newport Bridge (also called the Claiborne Pell Bridge), which connects Newport to Jamestown. Toll costs for a standard passenger car are:

  • E-ZPass non-resident rate: US$4.00
  • Bill by Mail (no transponder, license plate capture): US$6.00

The RhodeWorks truck toll gantries on I-95, I-295, I-195, and other routes charge nothing for passenger cars; those fees apply only to heavy trucks.

Your Alamo rental vehicle comes equipped with an electronic toll device. At the Providence counter you can choose an unlimited toll package (typically US$11 to US$25 per day, depending on the program) or opt for pay-per-use billing, where Alamo charges you the actual toll amount plus an administrative processing fee per transaction. If you drive through a cashless toll without enrolling in any program, the toll agency captures your plate and bills by mail, and Alamo may add an administrative fee of US$15 or more per unpaid toll.

Rhode Island has no congestion charges or emissions zones, so there are no additional city-center driving fees to worry about when driving around Providence.

Is there a young driver surcharge for Alamo rentals in Providence?

Yes, drivers between the ages of 21 and 24 are subject to a young-driver surcharge of US$25 per day when renting from Alamo in Providence.

Drivers in this age group are also restricted to specific vehicle classes. At the Alamo Providence location, renters aged 21 to 24 may rent Economy through Full Size cars, Cargo and Minivans, Pickups, and Compact, Small, and Standard SUVs with seating for up to 5 passengers. Premium, luxury, and larger specialty vehicles are generally not available to under-25 renters.

The minimum age to rent from Alamo in Providence without any surcharge is 25. Drivers under 21 are not eligible to rent.

All standard requirements still apply regardless of age: a valid driver's license, a major credit card in the main driver's name for the security deposit hold, and all required documents at pickup.

Can I get Tolls Cashback on my Alamo rental in Providence?

Yes, all bookings made through Hola Car Rentals, including Alamo rentals in Providence, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your rental.

This is especially useful in Providence, where driving to Newport means crossing the Newport Bridge and paying a toll of US$4.00 to US$6.00 depending on your payment method. Any tolls you pay through the Alamo toll program or directly are eligible for the cashback claim.

To claim your refund after returning your Providence rental:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, your signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Can I do a one-way rental with Alamo in Providence and return the car elsewhere?

Yes, Alamo accepts one-way rentals from the Providence Airport (PVD) location, allowing you to return the vehicle at a different location. A drop-off fee will apply and the amount varies depending on the destination, vehicle class, and season.

When booking your one-way Alamo rental from Providence, the drop-off fee will be shown on the booking details page under the section labeled as charges due at the destination. This fee cannot be prepaid and is settled at the rental counter.

A few things to keep in mind for one-way rentals from Providence:

  • Cross-border one-ways, for example returning the car in Canada, may be restricted or carry higher fees. Confirm eligibility at the time of booking.
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
  • If the counter charges a drop-off fee that differs from what was shown on your confirmation, keep all paperwork and contact your booking provider after the rental ends.
How much is the security deposit for an Alamo rental in Providence?

When picking up your Alamo rental in Providence, a temporary authorization hold will be placed on your credit card at the counter. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and location policies.

Important things to know about the deposit hold:

  • You must present a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.
  • The hold reduces your available credit until it is released after you return the vehicle.
  • After drop-off at the Providence Alamo location, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.
  • Even if you prepaid your booking online, you are still required to present a physical credit card at the Alamo counter in Providence.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to avoid fraud blocks on in-person authorizations.

What driving rules in Providence should I know before picking up my Alamo rental?

Providence has several road characteristics that can catch first-time drivers off guard, and being aware of them before collecting your Alamo rental will make your trip smoother.

  • One-way streets are common throughout the downtown core. The street layout stems from urban renewal projects and is not grid-like, making navigation less intuitive than in many other U.S. cities. Some streets have recently had their one-way designations changed, so rely on an up-to-date GPS or navigation app.
  • Providence has been actively converting certain streets to two-way traffic and adding protected bike lanes and shared-use paths on roads such as Fountain Street and South Water Street. These changes narrow the usable lane width and require slower speeds, particularly on residential streets that can be as narrow as 17 to 34 feet curb to curb.
  • Rhode Island has no congestion charges, emissions zones, or city-center driving fees, so there are no special permits or daily charges required to drive your Alamo rental in Providence.
  • Speed limits on neighborhood streets are low, and the city has an active Vision Zero safety program. Observe posted limits carefully.

The Alamo facility is located at Providence Airport (PVD) in Warwick, just outside the city, so your first drive into Providence will be a short highway segment before entering the urban street network.

How do I add an additional driver to my Alamo rental in Providence?

Yes, you can add an additional driver to your Alamo rental in Providence, but the additional driver must be physically present at the counter at pickup to show their valid driver's license and sign the rental agreement.

Whether the additional driver fee is included in your rate or charged at the counter depends on your booking. Check your confirmation for the line that reads additional driver free of charge. If it is not included, Alamo charges US$15 per day for additional drivers.

Requirements for adding a driver at the Providence Alamo counter:

  • The additional driver must meet the same minimum age requirements as the main driver
  • They must present a valid, physical driver's license (not digital)
  • If their license uses a non-Latin alphabet, they must also carry an International Driving Permit
  • Drivers aged 21 to 24 will be subject to the US$25 per day young-driver surcharge

Only drivers listed on the rental agreement are covered by the vehicle's protections. If someone drives the Alamo vehicle in Providence without being named on the contract, coverage may be void and additional charges could apply.

What airport fees and taxes apply to Alamo rentals at Providence Airport?

Renting from Alamo at Providence Airport (PVD) means your rate will include several location-specific fees on top of the base rental price. These are standard charges for on-airport rentals in Rhode Island and are not unique to Alamo.

  • Airport Concession Recovery Fee (ACRF): typically 8% to 12% of the base rate, charged by Alamo to recover the cost of operating at the airport
  • Customer Facility Charge (CFC): approximately US$4.50 per day, covering the cost of the InterLink rental facility
  • Rhode Island state vehicle rental tax: 8%

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Providence Alamo counter. If you are charged for something not listed on your confirmation, keep all paperwork and contact your booking provider after the rental ends.

Note that renting from an off-airport location, if one were available, would typically avoid the airport concession fee and could save US$10 to US$20 per day on economy vehicles. However, Alamo operates exclusively at the PVD airport facility in the Providence area, so the on-airport fees apply to all Alamo rentals here.

Does my Alamo rental in Providence include insurance coverage?

The insurance and protection coverage included in your Alamo rental in Providence depends on the rate plan you selected at booking. Check your confirmation carefully before arriving at the Providence Alamo counter.

The two main types of coverage to look for are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo rental vehicle from a collision, theft, or vandalism. A deductible may still apply unless your plan shows zero excess. CDW and LDW do not cover damage to other vehicles or injuries to other people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Alamo rental in Providence. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.

CDW and LDW do not cover personal injuries to you or your passengers, your personal belongings, or prohibited uses such as off-road driving or driving under the influence.

All coverage applies only to drivers named on the Alamo rental agreement. Any additional driver in Providence must be added at the counter and must sign the contract to be protected.

Is Travel Assistance included with my Alamo rental in Providence?

Yes, most bookings made through Hola Car Rentals, including Alamo rentals in Providence, include Travel Assistance provided by Terrawind Global Protection. This benefit is particularly valuable if you experience a medical emergency or an incident far from the city, for example on a highway outside Providence or during a longer drive through Rhode Island.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident renting from Alamo in Providence, this benefit is not available to you.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Travel Assistance does not cover damage to the Alamo rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI). Review your booking confirmation for the exact terms and coverage limits that apply to your Providence rental.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo