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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 18 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking in Rhode Island include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Rhode Island, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Rhode Island.

Will I face unexpected charges at the counter when I hire a car in Rhode Island through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my hire car at T.F. Green Airport in Rhode Island?

At T.F. Green International Airport (PVD) in Rhode Island, hire car counters are not inside the main terminal. After landing, claim your luggage on the terminal's lower level, then take the escalator up to the Skywalk, an elevated walkway with moving sidewalks and electric carts, which connects directly to the off-terminal InterLink Facility at 700 Jefferson Boulevard.

Inside the InterLink Facility, hire counters for brands such as Avis, Budget, Alamo, Hertz, and Payless are located on the 3rd floor. Vehicles are parked and ready for collection on the 4th floor. There are no shuttle buses between the terminal and the hire facility; the Skywalk is the only connection, and it is clearly signed from baggage claim.

If you have enrolled in a preferred membership programme such as Avis Preferred, your keys may already be in a pre-parked vehicle on the 4th floor, allowing you to skip the counter line. This InterLink setup has been in place since October 2021 and applies to all major brands operating at Rhode Island's busiest airport.

What documents do I need to pick up a hire car in Rhode Island?

To pick up a hire car in Rhode Island, you must present the following physical documents at the counter:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card, used for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory in Rhode Island and throughout the United States. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at any Rhode Island hire counter. Debit cards and prepaid cards cannot be used for the authorisation hold; only a major credit card in the renter's name qualifies.

Are there toll roads in Rhode Island that affect hire car drivers?

Yes, Rhode Island has toll roads that hire car drivers should plan for before getting behind the wheel.

The main toll for passenger cars in Rhode Island is the Claiborne Pell Newport Bridge, which connects Newport on Aquidneck Island to Jamestown on Conanicut Island. Toll rates for a standard 2-axle car are:

  • E-ZPass (Rhode Island resident): US$0.83
  • E-ZPass (non-resident): US$4.00
  • Bill by Mail (no transponder, licence plate capture): US$6.00

Rhode Island also operates the RhodeWorks truck toll system at 12 locations on I-95, I-295, I-195, Route 116, US-6, and other roads. This system charges only heavy trucks; passenger cars pay nothing at RhodeWorks gantries.

Hire vehicles in Rhode Island typically come equipped with an electronic toll device. At the counter you can choose an unlimited toll package (generally US$11 to US$25 per day depending on the partner) or pay per use, where the hire company bills you for each toll plus an administrative processing fee. If you drive through a cashless toll without enrolling, the charge is captured by licence plate and billed to the hire company, which then passes it to you along with a fee of US$15 or more per toll event.

Rhode Island has no congestion charges or emissions zones.

Can I get cashback on tolls I pay during my Rhode Island hire?

Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Rhode Island hire.

This benefit is especially useful in Rhode Island if you cross the Newport Bridge, where the Bill by Mail rate for non-residents is US$6.00 per crossing. You still pay tolls normally at the time of travel; Hola Car Rentals reimburses you afterwards once you submit a valid claim.

To claim your Tolls Cashback after returning your Rhode Island hire car:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts or transponder statements from your Rhode Island trip.

How does the after-hours car return work at PVD Airport in Rhode Island?

Yes, after-hours vehicle returns are available at T.F. Green International Airport (PVD) in Rhode Island through the InterLink Facility.

When returning outside of counter operating hours, follow the Car Hire Return signs from Post Road to the 4th floor of the InterLink Facility. Park in your hire company's designated area, for example the Avis or Budget secure lot on that floor. Place your keys and hire contract in the designated key drop box located in the return area.

Important points to keep in mind for after-hours returns in Rhode Island:

  • You remain financially liable for the vehicle until a staff member inspects it during the next business day check-in
  • Take photos of the car's condition, fuel gauge, and odometer before leaving the keys
  • Keep a copy of your hire agreement and any fuel receipts
  • A grace period of 29 minutes applies; late fees begin after 30 minutes and a full extra day may be charged after 90 minutes

If you are unsure about specific drop-box locations or hours for your hire brand at the Rhode Island InterLink Facility, check your booking confirmation or contact the branch in advance of your return.

What is the minimum age to hire a car in Rhode Island?

In Rhode Island, the minimum age to hire a car without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the counter, and most vehicle classes are restricted to renters aged 25 and older.

Typical young-driver surcharge amounts by partner in Rhode Island and across the United States are:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

Vehicle classes typically restricted to drivers under 25 in Rhode Island include full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicles.

A valid driver’s licence and a major credit card in the renter's name are required regardless of age. If your licence uses a non-Latin alphabet, an International Driving Permit is also mandatory for hiring in Rhode Island.

What road conditions should I expect when driving a hire car in Rhode Island?

Rhode Island ranks among the worst states in the country for road quality, with approximately 36% of lane-miles rated in poor condition. Drivers hiring a car in Rhode Island should be prepared for potholed urban roads, particularly in and around Providence, and persistent construction-related lane shifts and closures on major motorways.

Key routes where construction activity is ongoing or expected include:

  • I-95 and I-295, where rightward lane shifts and narrowed ramps related to bridge work are in place through 2026 and 2027
  • Route 37 and Route 146, which also have active construction zones
  • Short-interval closures of 15 minutes or less are common and can occur without much warning

Rhode Island's terrain is mostly flat coastal plain, so elevation changes are minimal. However, low-lying roads are prone to flooding during heavy rain. In winter, Rhode Island can declare statewide motor vehicle travel bans during blizzards, prohibiting all non-emergency vehicles on the road. If you are hiring during winter months, monitor local emergency alerts and check whether a travel ban is in place before driving.

Standard driving rules apply in Rhode Island: right turns on red are permitted after a full stop unless a sign prohibits it, handheld mobile phone use while driving is prohibited, and interstate speed limits are generally 65 to 70 mph.

Is travel assistance included with my Rhode Island hire car booking?

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this benefit applies to your Rhode Island hire.

This coverage is designed for situations such as a medical emergency on Rhode Island's highways, a serious accident on I-95, or a flight cancellation affecting your travel to or from T.F. Green Airport. Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Pre-existing medical conditions are excluded. Always review your booking confirmation for the exact terms that apply to your Rhode Island trip.

How does the fuel policy work for hire cars in Rhode Island?

Hire cars in Rhode Island operate under a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges at the end of your Rhode Island hire:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
  • Refuel within approximately 10 miles of the return location at T.F. Green Airport or your drop-off point, so the gauge does not drop below full before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at the Rhode Island InterLink Facility, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone.

If the car was not full at pickup, ask the agent to record the exact level on the agreement and return it at that same level to avoid any dispute.

Do I need an International Driving Permit to hire a car in Rhode Island?

An International Driving Permit (IDP) is mandatory in Rhode Island if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times while driving your hire car in Rhode Island.

If your licence is written in English or uses a Roman alphabet, an IDP is recommended but not strictly required to hire in Rhode Island. However, some hire partners at T.F. Green Airport may request one at their discretion, so obtaining one before you travel is always the safer choice.

Key points to remember about IDPs for Rhode Island hires:

  • An IDP is a translation document only; it is not a standalone licence and cannot be used without your original licence
  • You must obtain your IDP in your home country before travelling; it cannot be issued to you once you are already in the United States
  • All documents presented at the Rhode Island hire counter must be physical originals; digital copies are not accepted

If you are unsure whether your licence requires an IDP for your Rhode Island hire, check with your hire partner or contact Hola Car Rentals customer support before your trip.

What insurance coverage is included in my Rhode Island hire car booking?

The insurance coverage included in your Rhode Island hire depends on the rate plan you selected at booking. Hola Car Rentals offers All Inclusive and All Inclusive+ rate plans for hires in the United States, including Rhode Island.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving in Rhode Island. Not all U.S. states require hire companies to include minimum liability cover by default, so check your confirmation to confirm whether this is included or available as an add-on for your Rhode Island booking.

Common exclusions to be aware of in Rhode Island and across the United States include:

  • Damage caused by prohibited use such as off-road driving, DUI, or unauthorised drivers
  • Tires, wheels, undercarriage, and roof damage unless specifically covered
  • Incidents not reported promptly to the hire partner

Review your booking confirmation carefully to see exactly which protections are included for your Rhode Island hire before you arrive at the counter.

How much is the security deposit for a hire car in Rhode Island?

When you pick up your hire car in Rhode Island, the hire company will place a temporary authorisation hold on your credit card as a security deposit. This hold is not a charge; it reduces your available credit until the hire is concluded and your bank releases it.

For standard vehicle classes at Rhode Island locations, typical holds are approximately US$300 to US$400 on a major credit card. The exact amount varies by hire brand, vehicle class, and location. Premium or specialised vehicles may carry higher holds.

Important requirements for the security deposit at any Rhode Island hire counter:

  • The credit card must be a major credit card (not a debit card, prepaid card, or virtual card)
  • The card must be physical and in the main driver’s name, with the driver’s name printed on the card
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle in Rhode Island, the hold is released by the hire company, but your bank or card issuer controls when it reappears in your available balance, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorisations in Rhode Island.

Can I pick up my hire car in Rhode Island and drop it off in another state?

Yes, one-way hires that start in Rhode Island and end in another state are generally possible, but a drop-off fee may apply depending on the route, hire partner, and vehicle class.

When booking a one-way hire from Rhode Island, the drop-off fee is shown during checkout under the "To pay at destination" section of the booking details page. This fee is set by the hire partner and is not prepaid through Hola Car Rentals; it is paid at the counter when you pick up the vehicle in Rhode Island.

Factors that affect whether a drop-off fee applies and how much it costs:

  • Distance between the Rhode Island pickup location and the drop-off city or airport
  • The hire partner handling your reservation
  • The vehicle class selected (premium and large SUV classes often carry higher fees)
  • Season and fleet availability at the destination

Cross-border hires from Rhode Island into Canada or other countries may be restricted or require prior approval from the hire partner. Always check your booking confirmation for any territory restrictions before driving across state or national borders.

If the counter charges a drop-off fee that was not disclosed on your Rhode Island booking confirmation, keep all paperwork and contact Hola Car Rentals support after the hire is complete.

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