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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Budget in Rhode Island

Budget operates across Rhode Island from Providence T.F. Green International Airport (PVD) as the main gateway, with additional locations in Providence, North Providence, and Middletown near Newport. At PVD, the Budget counter sits on the 3rd floor of the InterLink facility at 700 Jefferson Boulevard in Warwick — an elevated Skywalk with moving sidewalks connects the terminal directly to the building, keeping the entire arrival process indoors. Downtown and neighbourhood locations have variable hours and do not always offer after-hours returns; the Middletown branch at 707 W Main Rd requires pickup service to be arranged by phone at least 24 hours in advance. Demand in Rhode Island peaks during summer months when Newport draws the heaviest visitor traffic, so booking well ahead secures both availability and better rates. The main toll consideration is the Claiborne Pell Newport Bridge, which uses all-electronic tolling; Budget's e-Toll unlimited package covers all bridge charges for a daily fee, while opting out means a per-day convenience fee on top of each toll incurred. Fuel averages around US$3.90–4.00 per litre, and returning the tank short triggers Budget's fuel service charge at a significant markup over pump prices. Budget requires a credit card in the primary driver's name at pickup — an authorisation hold of around US$300–400 is placed on that card and may take up to 15 business days to release after return. Drivers whose licences use a non-Latin script should carry an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Rhode Island include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Rhode Island, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Rhode Island.

Will I face unexpected charges at the Budget counter in Rhode Island when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at T.F. Green Airport in Rhode Island?

The Budget counter at T.F. Green Airport (PVD) in Rhode Island is located on the 3rd floor of the Interlink Facility. After collecting your baggage, follow the car hire signs to the Interlink building, take the lift or escalator to the 3rd floor, and look for the Budget desk. If you are enrolled in the Fastbreak programme, use the dedicated Fastbreak line to speed up your collection.

This is an in-terminal location, meaning you do not need a shuttle to reach the Budget counter, making it one of the most convenient options for travellers arriving at Rhode Island's main airport. The counter is open seven days a week starting at 6:00 AM, so it accommodates most flight arrivals.

What are the Budget counter hours at Rhode Island locations?

Budget operating hours in Rhode Island vary by location. Here is a summary of the main sites:

  • T.F. Green Airport (PVD), Warwick: open seven days a week from 6:00 AM onwards, making it the most accessible Budget location in Rhode Island for air travellers.
  • Providence Downtown (1 Dorrance St): Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, Sunday 8:00 AM to 4:00 PM.
  • North Providence (1270 Mineral Spring Ave): Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 3:00 PM, closed Sunday.

Hours can change on public holidays, so confirm your specific Budget location's schedule before arrival. If you need to return the car outside business hours at the Providence Downtown or North Providence locations, a key drop box is available. Be aware that when using the key drop, you remain responsible for the vehicle, any damage, and any charges until the contract is closed the next business day.

What documents do I need to pick up a Budget hire car in Rhode Island?

To pick up your Budget hire car in Rhode Island, bring the following physical documents:

  • Your original, unexpired driver’s licence in the main driver’s name.
  • A major credit card with the driver’s name printed on the physical card, used for the authorisation hold.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Budget locations in Rhode Island.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Budget counter. Debit and prepaid cards are not accepted for the authorisation hold.

How do tolls work when driving a Budget hire car in Rhode Island?

Rhode Island uses the E-ZPass electronic toll system on its main toll road, the Newport Bridge (also called the Claiborne Pell Bridge), which connects Newport to Jamestown. Toll rates for a standard passenger car on this bridge are:

  • E-ZPass resident rate: US$0.83
  • E-ZPass non-resident rate: US$4.00
  • Bill by Mail (no transponder, licence plate capture): US$6.00

Rhode Island also has the RhodeWorks truck toll system at 12 locations on major motorways including I-95, I-295, and I-195, but these apply only to heavy trucks. Passenger cars in a Budget hire are not charged at RhodeWorks gantries.

Your Budget hire vehicle in Rhode Island comes equipped with an electronic toll device. At collection you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the programme) or opt for pay-per-use, where Budget charges you the actual toll amount plus an administrative processing fee per transaction. If you drive through a cashless toll without enrolling, the toll is billed by mail to the licence plate and Budget will pass the charge to your card along with an admin fee, which can exceed US$15 per toll event.

Rhode Island has no congestion charges or emissions zones, so no additional city-centre fees apply to your Budget hire.

Can I get cashback on Newport Bridge tolls paid in my Budget hire in Rhode Island?

Yes, you can get cashback on tolls paid during your Budget hire in Rhode Island, including Newport Bridge tolls, through the Hola Car Rentals Tolls Cashback benefit included in all bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your Budget booking total is US$400, the maximum cashback is US$20. If you paid US$12 in Newport Bridge tolls, you receive US$12 back. If you paid US$30, you receive US$20 (the cap).

To claim your cashback after returning your Budget hire in Rhode Island:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
  • Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Is there a young driver surcharge for Budget hires in Rhode Island?

Yes, Budget in Rhode Island charges a young driver surcharge for renters under 25 years old. In Rhode Island, this surcharge typically ranges from US$25 to US$65 per day, which can add significantly to the total cost of your Budget hire.

The minimum age to hire from Budget in Rhode Island without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay the daily underage fee. Drivers under 21 are generally not accepted at Budget locations in Rhode Island.

Additionally, certain vehicle classes are restricted to renters aged 25 and over. Categories such as full-size, SUV, minivan, convertible, luxury, and premium vehicles are typically unavailable to under-25 drivers. Economy, compact, and intermediate sedans are usually the eligible classes for younger renters.

One important exception: if you are a traveller from Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates fulfilled by Budget in the United States, including Rhode Island, may waive the underage fee for the main driver. This waiver must be explicitly shown on your booking confirmation to apply at the Budget counter.

How much is the security deposit for a Budget hire in Rhode Island?

When collecting your Budget hire in Rhode Island, a temporary authorisation hold is placed on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by Budget location, vehicle class, and season. Premium or speciality vehicles may carry a higher hold.

Key points to keep in mind:

  • The hold is a temporary authorisation, not a charge. It reduces your available credit until released after you return the vehicle.
  • You must present a physical major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Budget in Rhode Island.
  • After returning your Budget hire, the hold is released, but your bank controls when it appears back on your available credit, which can take up to 15 business days.
  • Bring a backup credit card in case your primary card is declined.

If you are travelling internationally, notify your bank before arrival in Rhode Island to prevent fraud blocks on the in-person authorisation at the Budget counter.

Can I add an additional driver to my Budget hire in Rhode Island?

Yes, you can add an additional driver to your Budget hire in Rhode Island, but fees and conditions apply depending on your rate.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. Otherwise, Budget in Rhode Island charges US$13 per rental day plus taxes for an additional driver, with a maximum cap of US$65 plus taxes for the hire period.

Requirements for adding a driver at the Budget counter in Rhode Island:

  • The additional driver must be present at collection with a valid driver’s licence.
  • For Budget in Rhode Island, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be charged a separate underage fee or may not be accepted.
  • Both the main driver and the additional driver must sign the hire agreement.
  • The additional driver must meet the same document requirements, including an IDP if their licence uses a non-Latin alphabet.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the Budget vehicle in Rhode Island, coverage may be void.

What travel assistance is included with a Budget hire in Rhode Island?

Most Hola Car Rentals bookings for Budget in Rhode Island include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is designed for international travellers and covers situations that can arise during your trip in Rhode Island and beyond.

Core benefits typically include:

  • Travel insurance with medical cover for up to 5 passengers.
  • Legal assistance in the event of a road accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

If you experience a breakdown on a Rhode Island motorway, are involved in an accident, or face a medical emergency during your Budget hire, contact the assistance line 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Important: this travel assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Budget hire vehicle itself, which is handled separately by CDW/LDW cover.

Can I pick up a Budget car at T.F. Green Airport and return it downtown in Rhode Island?

Yes, you can pick up a Budget hire at T.F. Green Airport (PVD) in Warwick and return it to the Budget downtown Providence location at 1 Dorrance Street, or vice versa, as a one-way hire in Rhode Island.

However, a drop-off fee may apply for this route. The one-way fee is set by Budget and varies based on the specific route, vehicle class, and hire dates. This fee is shown during the booking process under the section labelled as charges due at the destination, so you can see the exact amount before confirming your reservation.

A few things to keep in mind for a one-way Budget hire in Rhode Island:

  • The drop-off fee is not prepaid and is paid directly at the Budget counter at collection.
  • Changing your return location after booking may reprice the hire and recalculate the fee.
  • The downtown Providence Budget location has more limited hours than the airport, so confirm the return location is open when you plan to drop off.

If the Budget counter charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

What is the fuel policy for Budget hires in Rhode Island?

Budget hires in Rhode Island follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at your Rhode Island Budget location:

  • At collection, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
  • During your hire, use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered and may generate charges.
  • Before returning the car, refuel within approximately 10 miles of the Budget return location in Rhode Island. Keep your receipt showing the date, time, and station address.
  • For after-hours returns at Providence Downtown or North Providence, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge.

If you return the Budget vehicle in Rhode Island with less fuel than recorded at collection, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Does Budget in Rhode Island offer after-hours car returns?

Yes, Budget locations in Rhode Island offer after-hours return options at select sites, but the process and your responsibilities differ from a standard return during business hours.

At the Providence Downtown location (1 Dorrance St) and the North Providence location (1270 Mineral Spring Ave), a key drop box is available for after-hours returns. Here is what to expect:

  • Park the Budget vehicle in the designated area and place the keys in the key drop box.
  • You remain responsible for the vehicle, any damage, and any theft until the Budget agent processes the contract the next business day.
  • Leave your fuel receipt in the return envelope if applicable, and keep a photo of the fuel gauge showing the tank level.

For the T.F. Green Airport Budget location in Rhode Island, follow the facility's posted return instructions, as the airport operates on extended hours.

The standard grace period for returns is typically 30 minutes past your scheduled return time. If you return significantly late, Budget may charge for additional hours or days plus a late fee. If you anticipate being late with your Rhode Island Budget hire, contact the location in advance to avoid unexpected charges.

What insurance options should I consider for a Budget hire in Rhode Island?

When hiring from Budget in Rhode Island, two main types of cover are worth considering to protect yourself financially during the hire.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Budget hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Budget hire in Rhode Island. Some U.S. states require hire companies to include a state-minimum liability amount, but not all states do. Rhode Island renters are strongly encouraged to add supplementary liability cover (up to US$300,000) to ensure adequate protection.

Additional points to review before collecting your Budget hire in Rhode Island:

  • Only drivers named on the hire agreement are covered by CDW/LDW and liability protections.
  • Prohibited uses such as off-road driving, racing, or driving under the influence void cover.
  • Report any incident to Budget immediately using the number on your hire agreement. Delayed reporting can invalidate a claim.

Check your booking confirmation to see which coverages are already included in your chosen rate before accepting or declining options at the Budget counter in Rhode Island.

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