Dollar Car Hire
in Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Miami International Airport (MIA) is located inside the Rental Car Centre (RCC) at 3900 Northwest 25th Street, Suite 405, Miami, FL 33142. You do not walk directly from the terminal to the counter.

To reach it, follow these steps after collecting your baggage:

• Take the lift or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover and Rental Car Centre, using the moving walkways towards the station between the Dolphin and Flamingo garages.
• Board the MIA Mover train, which is free and runs frequently. The journey takes approximately 4 minutes.
• On arrival at the RCC, follow Dollar signage to the counter on the upper levels. Vehicle pickup bays are located below.

Total time from baggage claim to the Dollar counter is typically 10 to 15 minutes under normal conditions. Some Dollar counter hours may be limited between approximately 11 p.m. and 5 a.m., so confirm hours in advance if you have a late-night Miami arrival.

Yes, hiring a Dollar vehicle at Miami International Airport adds mandatory fees that do not apply at off-airport locations in Miami.

The two main airport-specific charges are:

• Concession Recovery Fee: typically 10 to 12 per cent of the base hire cost. This fee recovers the cost Dollar pays to operate at the airport.
• Customer Facility Charge: approximately US$4.50 to US$7.00 per day, charged for use of the Rental Car Centre facility.

These fees are in addition to Florida state tax and Miami-Dade county surcharges. Combined, airport pickups in Miami can cost 15 to 25 per cent more than hiring from a Dollar city location such as Miami Beach (3801 Collins Ave), Downtown Miami (229 SE 2nd St), or Doral (7930 NW 36th St).

If your travel plans allow flexibility, comparing the total cost of an airport Dollar booking against an off-airport Miami location can result in significant savings, especially on week-long hires. Your booking confirmation will show which fees are included and which are payable at the counter.

To collect your Dollar hire in Miami, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid driving licence in your name, unexpired and covering the full hire period.
• A major credit card with your name printed on the physical card, in the main driver’s name, for the authorisation hold.
• A passport (required for international visitors as a second form of identification).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Miami from abroad.

If your driving licence is not written in English or uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

Dollar in Miami places a temporary authorisation hold on your credit card at pickup: approximately US$200 above estimated charges for credit cards. Make sure your card has sufficient available credit before arriving at the counter.

Almost all toll roads around Miami are fully cashless, meaning you cannot pay with coins or cash at most gantries. Your Dollar hire vehicle comes equipped with an electronic toll device or a plate-based billing system.

At the Dollar counter in Miami, you will typically be offered two options:

• Unlimited toll package: approximately US$13.99 per day or US$69.95 per week. This covers all tolls during your hire with no per-use charges.
• Pay per use: if you decline the package and still drive a toll road, Dollar will bill the toll amount plus administrative fees to your credit card, sometimes days or weeks after you return the vehicle.

Common toll roads near Miami include the Florida Turnpike and the I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Dollar agent at pickup so they can deactivate the vehicle's built-in device and prevent duplicate charges.

Hola Car Rentals includes Tolls Cashback on all bookings: you can recover up to 5 per cent of your total booking value for tolls paid during your Miami hire. Submit your claim within 30 days of return to [email protected] with your hire agreement and toll receipts.

Yes, you can add an additional driver to your Dollar hire in Miami, either at the time of pickup or at any point during the hire at a Dollar location.

Requirements for the additional driver:

• They must be present at the Dollar counter in person and sign the hire agreement.
• They must present a valid driving licence and meet the same eligibility requirements as the primary renter.
• If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required.
• The minimum age for additional drivers at Dollar in Miami is 20 years old.

The standard additional driver fee at Dollar is approximately US$13.50 per hire day plus tax, with a maximum charge of US$189 plus tax for longer hires. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the Miami counter.

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges.

Yes, Dollar in Miami applies a young driver surcharge for renters between the ages of 20 and 24. Drivers under 20 cannot hire from Dollar in Florida.

Key details for young renters at Dollar in Miami:

• The underage surcharge in Florida typically ranges from US$15.00 to US$35.00 per day plus tax, depending on the vehicle class.
• Drivers aged 20 to 24 are restricted from hiring certain vehicle categories, including Dream, Adrenaline, and other premium or speciality classes.
• The surcharge is paid at the Dollar counter in Miami and is separate from any additional driver fees.

If you are between 21 and 24 years old and from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget (not Dollar) may waive the underage fee. For Dollar bookings in Miami, the standard surcharge applies regardless of nationality.

To avoid surprises, budget for the daily surcharge when comparing total hire costs, and confirm which vehicle classes are available to you before booking.

Yes, Dollar in Miami places a temporary authorisation hold on your credit card at pickup. This is not a charge but it reduces your available credit until the hire ends and your bank releases the hold.

For Dollar hires in the United States, including Miami, the typical hold is approximately US$300 to US$400 above the estimated hire charges for standard vehicles. The exact amount can be higher for premium or speciality vehicle classes.

Important requirements for the deposit at the Miami Dollar counter:

• You must present a physical, major credit card with your name printed on the card. Digital wallets, virtual cards, and prepaid cards are not accepted.
• The card must be in the main driver’s name.
• You must have sufficient available credit to cover both the estimated hire cost and the hold amount.

After you return the vehicle, Dollar releases the hold. However, your bank or card issuer controls when the funds become available again, which can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined.

A Dollar hire in Miami does not automatically include full insurance coverage. Understanding what is and is not covered helps you avoid unexpected costs.

The main coverage types to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle itself. A deductible may still apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you cause to other people or vehicles. Some U.S. states require a minimum level of liability, but not all do. For Miami hires, adding supplementary liability up to US$300,000 is strongly recommended.

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate protections.

Common exclusions from CDW at Dollar in Miami include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use such as off-road driving.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your rate before accepting or declining anything at the Dollar counter in Miami.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Dollar hires in Miami as well. However, this benefit is not available to residents of the United States or Canada.

For eligible travellers, the travel assistance coverage includes:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident in or around Miami.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This cover does not replace CDW or LDW for damage to the Dollar vehicle, nor does it cover third-party liability. It is a separate travel protection benefit.

If you need assistance during your Miami hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical or legal expenses, as some reimbursements require prior authorisation.

Yes, one-way hires are possible with Dollar in Miami, but a drop-off fee will apply when you return the vehicle to a different location than where you collected it.

Key points about one-way Dollar hires from Miami:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season.
• Not every route from Miami incurs a fee. For example, a pickup at Miami International Airport (MIA) and return at Orlando (MCO) may not trigger a drop-off charge due to the relatively short distance, but this depends on the specific booking.
• The fee is always shown during the booking process under the section labelled as charges payable at the destination. It will also appear on your confirmation.
• This fee cannot be prepaid and is payable directly at the Dollar counter in Miami or at the return location.

Cross-border one-way hires, such as returning a Dollar vehicle outside the United States, are often restricted or carry significantly higher fees. Always confirm cross-border rules before booking.

If you need to change your return location after booking, contact support promptly, as route changes can reprice the hire and affect the drop-off fee.

Dollar hires in Miami follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Miami:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
• During your Miami hire, use the correct fuel type. Wrong-fuel incidents are not covered and can result in significant charges.
• Before returning the vehicle, refuel within approximately 10 miles of the Dollar return location so the gauge does not drop below full on the way back.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Dollar vehicle in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For after-hours returns at Miami Dollar locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Yes, Dollar operates several locations in the Miami area beyond the airport counter, which can help you avoid the airport-specific fees that apply at Miami International Airport (MIA).

Dollar city locations in the Miami area include:

• Miami Beach: 3801 Collins Ave, L4, Miami Beach, FL 33140
• Downtown Miami: 229 SE 2nd St, Miami
• Kendall: 13205 SW 137th Ave, Suite 106, Miami, FL 33186
• Hialeah: 1290 W 49th St, Hialeah, FL 33012
• Doral: 7930 NW 36th St, Suite 2101, Doral, FL 33166

Hiring from an off-airport Dollar location in Miami eliminates the Concession Recovery Fee (typically 10 to 12 per cent of the base rate) and the Customer Facility Charge (approximately US$4.50 to US$7.00 per day). On a week-long hire, this can mean savings of 15 to 25 per cent compared to collecting at MIA.

Operating hours vary by location. Contact the specific Dollar branch directly or check your booking confirmation for hours before planning your pickup.

If you return your Dollar vehicle in Miami after the agreed drop-off time, additional charges will apply. Dollar typically allows a grace period of approximately 30 minutes, but this is not guaranteed at every Miami location.

What to expect with a late return at Dollar in Miami:

• If you exceed the grace period, you may be charged for additional hours or a full extra day, depending on how late the return is.
• A late fee may also be applied on top of the extra time charge.
• Charges are billed to the credit card on file from your Miami Dollar hire agreement.

If you know in advance that you need more time, the best option is to extend your hire before the scheduled return. Contact the Dollar location in Miami or request an extension through your booking to avoid higher late return charges.

For flight delays arriving into Miami that push your pickup time, Dollar will generally hold your reservation for up to 24 hours from the original pickup time. If your delay exceeds 24 hours, contact support as soon as possible, as changes beyond that window are not guaranteed.