Dollar Car Hire
in Florida

Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.

No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Dollar operates at several major Florida airports, and the collection process varies by location.

• Orlando International Airport (MCO): Dollar does not have a counter inside the terminal. After collecting your bags, follow signs to the shuttle pickup area. Shuttles run approximately every 10 minutes and are complimentary. Dollar has presence at Terminal A (Level R2), Terminal B (Level R1), and Terminal C (Parking C2). The counter is open 24 hours a day, seven days a week.
• Fort Lauderdale-Hollywood International Airport (FLL): The Dollar counter is located at 600 Terminal Drive. Follow airport car hire signage to reach the facility. Counter hours are 5:00 AM to 11:59 PM, seven days a week.
• Miami International Airport (MIA): Dollar operates at the MIA Rental Car Centre (RCC), which is connected to the terminals via the MIA Mover automated train.

At all Florida Dollar locations, bring your booking confirmation, a valid driver’s licence, and a major credit card in the main driver’s name for the authorisation hold.

Almost all toll roads in Florida are cashless, so your Dollar hire vehicle will include an electronic toll device or a plate-based billing system. At the Dollar counter in Florida you have two options.

• Unlimited toll package: costs approximately US$11 to US$15 per hire day in Florida, depending on the location. This covers all toll usage during your hire period with no per-toll administrative fees.
• Pay per use: if you decline the package, Dollar will charge you the actual toll amount plus daily or administrative fees for each toll incurred. These charges may appear on your credit card days or even weeks after you return the vehicle, since toll agencies process invoices in batches.

Common Florida toll roads you are likely to encounter include the Florida Turnpike, SR-528, SR-417, SR-408 around Orlando, and I-95 Express lanes near Miami. Estimated daily toll costs range from US$5 to US$20 depending on your route.

If you prefer to use your own visitor toll pass, inform the Dollar counter representative at collection so they can deactivate the vehicle's default device and avoid duplicate charges.

To collect your Dollar hire car in Florida, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit cards and prepaid cards are not accepted for the hold.
• A valid passport or government-issued photo ID (recommended for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Florida from abroad.

The IDP is a translation document only and cannot be used as a standalone licence. If your licence is in English or uses a Latin alphabet, an IDP is not mandatory but may still be recommended depending on the Dollar counter's requirements at your Florida location.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Florida.

Florida's toll network is extensive and cashless, covering roads such as the Florida Turnpike, SR-417, SR-528, and I-95 Express lanes. Whether you pay tolls through Dollar's unlimited package or on a pay-per-use basis, you can submit a cashback claim after your hire ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Dollar vehicle in Florida.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Dollar counter, and a toll invoice or statement showing charges paid.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, Dollar in Florida applies a young-driver surcharge for renters between the ages of 21 and 24. The daily underage fee for Dollar (part of the Hertz group) is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.

Drivers under 21 are generally not permitted to hire in Florida. Drivers aged 21 to 24 may hire but face both the daily surcharge and restrictions on certain vehicle classes. Premium, luxury, full-size SUV, minivan, and convertible categories are typically reserved for renters aged 25 and older.

If you are between 21 and 24 and travelling from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived. This exception applies only to Avis and Budget bookings, not to Dollar hires in Florida.

Budget for the surcharge in advance and confirm the exact amount on your booking confirmation, as fees can vary by Florida location.

Dollar hires in Florida follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid refuelling charges.

To avoid extra fuel costs on your Florida Dollar hire:

• At collection, confirm the fuel level with the agent and make sure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge.
• During your hire, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
• Before returning the vehicle, refuel within approximately 10 miles or 15 kilometres of the Dollar return location. Keep the fuel receipt showing the date, time, and station address.
• For after-hours returns at Florida Dollar locations, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

When you pick up your Dollar hire in Florida, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the hire ends.

For standard vehicles in the United States, typical holds range from approximately US$300 to US$400 on a major credit card. The exact amount at your Florida Dollar location may vary depending on the vehicle class, hire duration, and season. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at Dollar in Florida:

• You must present a physical, major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and digital wallets are not accepted for the security hold.
• The card must be in the main driver’s name and have sufficient available credit to cover the hold plus expected hire charges.
• Bring a backup credit card in case your primary card is declined.

After you return the vehicle, the hold is released. Your bank controls when the credit reappears and it can take up to 15 business days.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Dollar hires in Florida as well. However, this benefit does not apply to residents of the United States or Canada.

If you are driving on Florida highways such as the Florida Turnpike or I-95 and experience a medical emergency, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To get help 24 hours a day, 7 days a week, contact Terrawind directly:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your location in Florida, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your Dollar hire.

Yes, you can add an additional driver to your Dollar hire in Florida, but a daily fee typically applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Dollar hires in Florida, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid at the Dollar counter at collection.

Requirements for adding an additional driver in Florida:

• The additional driver must be present at the Dollar counter at collection. They cannot be added remotely.
• They must present a valid driver’s licence and meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.
• They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge in addition to the additional driver fee.

Only drivers listed on the Dollar hire agreement in Florida are covered by the vehicle's protections such as CDW/LDW. If someone not listed on the contract drives the vehicle, coverage may be void.

Dollar hires in Florida typically include basic state-minimum liability cover as required by Florida law, but this may not be sufficient for all situations. It is important to understand what each type of cover does and does not protect.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving your Dollar hire in Florida. Some Florida Dollar rates include state-minimum liability; additional liability cover (up to US$300,000) can be added for broader protection.

CDW/LDW does not cover prohibited use such as driving under the influence, off-road use, or unauthorised drivers. Always verify which covers are listed on your booking confirmation and review the hire agreement at the Dollar counter in Florida before signing.

Yes, one-way hires are available with Dollar in Florida, allowing you to pick up in one city and return in another. However, a drop-off fee may apply depending on your specific route.

Dollar operates at multiple Florida locations including Miami, Orlando, Fort Lauderdale, Tampa, Palm Beach, Pensacola, Tallahassee, Fort Myers, and others, giving you flexibility for one-way trips across the state.

How the drop-off fee works for Florida Dollar hires:

• Some routes within Florida carry no drop-off fee. For example, a collection at Miami International Airport (MIA) and return at Orlando International Airport (MCO) may not incur a one-way fee due to the route's characteristics.
• Other routes between more distant Florida cities or between different regions may carry a drop-off fee.
• The fee is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation.

The drop-off fee cannot be prepaid and is paid at the Dollar counter in Florida. If you need to change your return location after booking, contact support as the hire may be re-priced and availability is not guaranteed.

If you return your Dollar hire in Florida later than the agreed drop-off time, additional charges may apply. Dollar typically allows a grace period of approximately 30 minutes, but this is not guaranteed at every Florida location.

If you exceed the grace period, Dollar may charge you for extra hours or an additional full hire day, plus any applicable late fees. These charges are separate from your prepaid rate and are billed directly by Dollar at the Florida location.

To avoid late return charges on your Florida Dollar hire:

• Plan your return time carefully, especially if driving on Florida toll roads or highways where traffic can be unpredictable.
• Refuel within approximately 10 miles of the Dollar return location before heading to the counter.
• If you need more time, contact the Dollar location in Florida directly or request an extension through your booking to avoid unauthorised late fees.

For after-hours returns at Florida Dollar locations that offer this option, follow the key-drop instructions provided at collection. Note that your liability for the vehicle may continue until the counter formally checks it in the next business day.

An International Driving Permit (IDP) is not always mandatory for a Dollar hire in Florida, but it is strongly recommended in certain situations.

• If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is required alongside your original licence. Dollar in Florida will not accept a licence in a non-Roman script without a translation.
• If your licence is in English or uses a Latin alphabet, an IDP is not mandatory but may still be requested at the Dollar counter depending on the agent's discretion.

Important rules about the IDP for your Florida Dollar hire:

• The IDP is a translation document only. It cannot be used as a standalone licence and must always be presented together with your original driver’s licence.
• You must obtain the IDP in your home country before travelling to Florida. It cannot be issued to non-US licence holders inside the United States.
• All documents presented at the Dollar counter in Florida must be physical originals. Digital or photocopied documents are not accepted.

Check your booking confirmation for any specific document requirements noted for your Dollar hire location in Florida.