Dollar Car Hire
in Naples

Hola Car Rentals is the only premium partner of the top car hire brands operating in Naples, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Naples.

No. With Hola Car Rentals, all costs and charges for your booking in Naples are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Naples charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Naples Airport (APF) is located at 560 Terminal Drive. This is an on-airport location, so no shuttle is required. After collecting your bags, you can walk directly to the hire counter to begin the pickup process.

Dollar also operates a second Naples location at 6780 Airport Pulling Road N, which has slightly different weekend hours. Both locations share the same general operating hours of Monday through Friday 08:00 to 18:00 and Saturday through Sunday 08:00 to 18:00, though the Airport Pulling Road location closes on Saturdays at 13:00.

If you are flying into Southwest Florida International Airport (RSW) rather than Naples Municipal Airport, note that RSW is approximately 33 miles from downtown Naples, roughly a 45-minute drive via I-75. Plan accordingly when choosing your Dollar pickup location in Naples.

To pick up a Dollar hire car in Naples, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A valid passport (required for visitors whose licence was not issued in the United States)
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• Your booking confirmation
• Proof of return travel, such as a round-trip airline or cruise ticket

If your driver’s licence is not printed in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry a current International Driving Permit (IDP) as a certified translation. The IDP is not a standalone document and must be presented alongside your original licence.

Digital copies of documents are not accepted at the Dollar counter in Naples. All documents must be physical originals. A security hold of approximately US$300 to US$400 is typical for standard vehicles in the United States, though the exact amount is set by Dollar at the counter.

An International Driving Permit (IDP) is not automatically required to hire from Dollar in Naples, but it is strongly recommended in certain situations.

You must carry an IDP if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, Dollar in Naples will require the IDP as a certified translation alongside your original licence.

If your licence is in English or uses the Latin alphabet, an IDP is not mandatory, though it is still a good idea to carry one as a backup. Keep in mind that the IDP is a translation document only. It does not replace your original licence and will not be accepted at the Dollar counter in Naples without it.

If you believe you may need an IDP, obtain it in your home country before travelling, as it cannot be issued abroad.

Almost all toll roads in Florida are cashless, and this applies to routes you may drive in and around Naples. Your Dollar hire vehicle will include an electronic toll device or a plate-based billing system, so you will not need to stop at cash booths.

At the Dollar counter in Naples, you have two options for managing tolls:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: Dollar charges the actual toll amount plus an administrative fee of US$9.99 per toll in Florida, capped at US$90.00 for the entire hire period

If you choose not to enrol in the Dollar toll programme in Naples, tolls are captured via plate-based billing and billed to your credit card, sometimes days or weeks after you return the vehicle.

You may also opt out and use your own visitor toll pass, such as Florida's SunPass. If you do, inform the Dollar agent in Naples at pickup so they can deactivate the vehicle’s default device and prevent duplicate charges.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Naples.

Florida roads around Naples are almost entirely cashless, using the SunPass and E-PASS systems. Whether you pay tolls through the Dollar toll programme or your own pass, you can submit a claim after your hire ends.

To claim your Tolls Cashback after returning your Dollar car in Naples:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Dollar hire agreement, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required at the Dollar counter in Naples to cover the security authorisation hold. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.

The authorisation hold for a standard vehicle at Dollar in Naples is typically around US$200 to US$400, though the exact amount is determined by Dollar at the counter and may be higher for premium vehicle classes or longer hires.

A few important points to bear in mind:

• The hold reduces your available credit until Dollar releases it after you return the vehicle
• Your bank may take up to 15 working days to reflect the release
• Even if you prepaid your booking, you must still present a physical credit card at pickup
• Bring a backup credit card in your name in case your primary card is declined

If your card is issued outside the United Kingdom, notify your bank before travelling to Naples to prevent fraud blocks on the in-person authorisation.

The minimum age to hire a Dollar car in Naples without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the Dollar counter in Naples.

For Dollar in Naples, the young-driver surcharge is US$13.50 per hire day, with a maximum cap of US$189 for the hire period. This fee is paid at the counter and is not included in your prepaid rate.

Drivers under 25 hiring in Naples should also be aware of vehicle class restrictions. Categories such as full-size, premium, luxury, convertible, minivan, and large SUV are typically reserved for drivers aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger drivers.

Florida does not have the same exceptions as New York or Michigan, so the standard Dollar policy applies in Naples. All standard document and credit card requirements still apply regardless of age.

Dollar uses a Full-to-Full fuel policy for hires in Naples. You receive the vehicle with a full tank and must return it full to avoid refuelling charges.

To avoid fuel charges on your Dollar hire in Naples:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Dollar return location in Naples before dropping off the car
• Keep your fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Dollar in Naples may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the tank was not full at pickup, ask the Dollar agent to record the exact level on the hire agreement. You only need to return it at that same level, not necessarily full.

Yes, driving in Naples has a few local characteristics that can surprise first-time visitors picking up a Dollar hire in the area.

Unlike many other Florida cities, Naples does not use automated red light cameras that mail photo tickets. Instead, the city uses blue light sensors that alert nearby officers for on-the-spot citations. Visitors expecting a mailed fine may be surprised to receive an immediate citation instead.

Naples also has extensive ongoing road construction projects that can create confusing layouts:

• Airport Road near Naples Municipal Airport is being widened to six lanes with a raised median, which may affect navigation near the Dollar location on Airport Pulling Road
• Collier Boulevard is undergoing phased six-lane expansion across 15 miles, with canal realignments altering familiar traffic flows
• Some roads have been directionalised to prohibit left turns from side streets, requiring right-turn-only access

Naples also has a high density of traffic signals, with over 280 county-maintained signals. Detection cameras at intersections are non-enforcement and only trigger signal changes, not fines. Keep this in mind when driving your Dollar hire around Naples.

When picking up a Dollar hire at Naples Airport, the base rate shown during booking is typically not the final amount. Several local fees and taxes are added, either included in your prepaid rate or due at the counter depending on your booking type.

Common fees added to Dollar hires at Naples Airport include:

• Airport concession recovery fee: typically 6 to 10% of the base rate, charged by Dollar for operating at the airport
• Customer facility charge: approximately US$4.50 to US$5.50 per hire day
• Collier County tourist development tax: 5%
• Florida state hire surcharges

Total add-ons at Naples Airport can increase your cost by 20 to 30% above the base rate. If your Hola Car Rentals confirmation shows taxes and fees as included, you should not be billed again at the Dollar counter in Naples for those items. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after your hire ends.

Yes, you can add an additional driver to your Dollar hire in Naples, either at no cost if your booking includes it, or for a daily fee paid at the counter.

For Dollar in Naples, the additional driver fee is US$13.50 per hire day when not included in your rate, with a maximum cap of US$189 for the hire period. Check your booking confirmation to see whether an additional driver is already included before arriving at the Dollar counter in Naples.

Requirements for adding an additional driver in Naples:

• The additional driver must be present at the Dollar counter at pickup
• They must present a valid driver’s licence and any required IDP
• They must meet the minimum age requirements (25 or older to avoid a young-driver surcharge)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement in Naples are covered by the vehicle’s protections. If someone not on the contract drives the car, coverage may be void and additional charges may apply.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Dollar hires in Naples as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible customers hiring a Dollar car in Naples, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your Dollar hire in Naples or anywhere in Florida, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for vehicle damage or third-party liability insurance.

Yes, one-way hires are possible with Dollar in Naples, but a drop-off fee will apply when you return the vehicle to a different location than where you picked it up.

The one-way fee for a Dollar hire starting in Naples varies depending on the destination city, the distance, the vehicle class, and the season. This fee is not included in your prepaid rate and is paid at the Dollar counter in Naples at pickup.

A few things to bear in mind for one-way Dollar hires from Naples:

• The drop-off fee is shown during the booking process under the section labelled to pay at destination
• Changing your return location after booking may reprice the hire and increase the fee
• Cross-border one-way hires (for example, from Naples to a location outside the United States) are generally restricted or not permitted
• Premium and large vehicle classes may carry higher one-way fees or limited availability for one-way routes

If the Dollar counter in Naples charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support after your hire ends.