VERIFIED REVIEWS
About hiring a car with Dollar in Fort Lauderdale
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Fort Lauderdale include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Lauderdale, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Lauderdale.
Will I face unexpected charges at the Dollar counter in Fort Lauderdale when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Fort Lauderdale are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Lauderdale charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Dollar hire car at Fort Lauderdale Airport (FLL)?
The Dollar counter at Fort Lauderdale-Hollywood International Airport (FLL) is located inside the Rental Car Centre (RCC), which is adjacent to Terminal 1.
- From Terminal 1: after collecting your bags, go to Level 2 and cross the Concourse B pedestrian bridge directly into the RCC. Walk time is approximately 5 minutes.
- From Terminals 2, 3, or 4: go to the lower level kerb and board the free RCC shuttle. Shuttles run 24/7, typically every 10 minutes, and the total door-to-counter time is roughly 10 to 15 minutes.
Once inside the RCC, follow the signage to the Dollar counter. Bring your booking confirmation, a physical major credit card in the main driver's name, your driving licence, and your passport or government-issued photo ID. The Dollar Fort Lauderdale counter operates daily from 5:00 AM to 11:59 PM.
What documents do I need to pick up a Dollar hire car in Fort Lauderdale?
To collect your Dollar hire car in Fort Lauderdale, you must present the following physical documents at the counter:
- A valid, original driving licence (not a digital copy).
- A physical major credit card printed with the main driver's name, for the authorisation hold. Debit and prepaid cards are not accepted.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting from abroad.
If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence. Obtain it in your home country before travelling to Fort Lauderdale, as Dollar and other hire partners at FLL cannot issue one.
How do tolls work when hiring a Dollar car in Fort Lauderdale?
Fort Lauderdale and the surrounding South Florida area use a fully cashless toll system. Nearly all expressways, including the Florida Turnpike and I-95 Express lanes, are gantry-based and read either a transponder or your licence plate. There are virtually no cash toll booths.
When you pick up your Dollar hire car in Fort Lauderdale, you have two options:
- Unlimited toll package: Dollar offers this at approximately US$13.99 per day or US$69.95 per week, covering all tolls during your hire period.
- Pay per use: If you decline the package and still drive a toll road, Dollar will bill the toll amount plus administrative processing fees to your credit card, sometimes days or weeks after your hire ends.
Typical daily toll exposure in the Fort Lauderdale and Miami area ranges from approximately US$5 to US$20 depending on your route. If you prefer to use your own visitor toll pass, inform the Dollar agent at pickup so they can deactivate the vehicle's default device and avoid duplicate charges.
All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.
Can I get Tolls Cashback on my Dollar hire in Fort Lauderdale?
Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which applies to your Dollar hire in Fort Lauderdale and anywhere else you drive during the hire period.
Fort Lauderdale sits in one of Florida's most toll-intensive regions. The Florida Turnpike, I-95 Express lanes, and several South Florida expressways are fully cashless, so toll charges are common even on short trips. Tolls Cashback reimburses the lesser of your actual toll spend or up to 5% of your total Hola Car Rentals booking value.
To claim your cashback after returning your Dollar vehicle in Fort Lauderdale:
- Email [email protected] within 30 days of vehicle return.
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid.
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
Are there red-light cameras in Fort Lauderdale that could affect my Dollar hire?
Yes, Fort Lauderdale has a dense network of red-light cameras at key intersections, and violations result in mailed citations that can be charged to the registered vehicle owner, which in a hire situation means Dollar, who then passes the fine and an administrative fee on to you.
Cameras are active at multiple locations along US 1 (South Federal Highway and North Federal Highway), including intersections at West Broward Boulevard and East Oakland Park Boulevard. Right-turn-on-red violations are a common source of citations, particularly at intersections where the camera setup changed in 2011 to monitor straight-through and right-turn lanes more closely.
When driving your Dollar hire car in Fort Lauderdale, keep these points in mind:
- Come to a complete stop before any right turn on red, even when traffic appears clear.
- School-zone speed cameras add another layer of automated enforcement beyond standard intersections.
- Fines are typically mailed weeks after the violation, so unexpected post-hire charges on your credit card may relate to camera citations rather than tolls or fuel.
Driving carefully at signalised intersections in Fort Lauderdale will help you avoid surprise charges after your Dollar hire ends.
How much is the security deposit for a Dollar hire car in Fort Lauderdale?
When you pick up your Dollar hire car in Fort Lauderdale, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hire concludes and your bank releases the hold.
For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400. The exact amount for your Dollar hire in Fort Lauderdale depends on the vehicle class, hire duration, and the specific location's policy. Premium or speciality vehicles may carry a higher hold.
Important requirements for the deposit:
- The card must be a physical, major credit card with the main driver's name printed on it.
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted.
- The card must have sufficient available credit to cover the hold in addition to any other pending charges.
After you return the vehicle, Dollar releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. Bring a backup credit card in your name in case your primary card is declined at the Fort Lauderdale counter.
Can I add an additional driver to my Dollar hire in Fort Lauderdale?
Yes, you can add an additional driver to your Dollar hire in Fort Lauderdale, but the additional driver must be physically present at the counter during pickup to show a valid driving licence and sign the hire agreement.
For Dollar hires in Fort Lauderdale, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.
Requirements for the additional driver:
- Must present a valid, physical driving licence at the Fort Lauderdale counter.
- Must meet the minimum age requirement. Drivers under 25 may be subject to a young-driver surcharge.
- If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is required.
- Must sign the hire agreement alongside the main driver.
Only drivers listed on the Dollar hire agreement are covered by the vehicle's protections. If someone not named on the contract drives the car in Fort Lauderdale or elsewhere, coverage may be void and additional charges could apply.
What is the minimum age to hire a Dollar car in Fort Lauderdale?
The minimum age to hire a Dollar car in Fort Lauderdale without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter fee on top of the base hire rate.
Florida does not have a state law requiring hires to drivers under 21, so the Dollar minimum in Fort Lauderdale follows the standard U.S. policy: 21 is the practical floor for most vehicle classes, with a surcharge applied until the driver turns 25.
Additional restrictions for under-25 renters at the Fort Lauderdale Dollar location:
- Many vehicle classes are restricted to drivers 25 and older, including full-size saloons, SUVs, minivans, convertibles, luxury, and premium categories.
- Economy, compact, and intermediate vehicles are typically the only classes available to younger renters.
- A major credit card in the main driver's name is still required for the deposit hold.
If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget (not Dollar) may waive the underage fee. For Dollar hires in Fort Lauderdale, the standard young-renter surcharge applies regardless of nationality.
Does travel assistance cover me if something happens during my Dollar hire in Fort Lauderdale?
Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this benefit applies during your Dollar hire in Fort Lauderdale and throughout your trip.
If you experience a medical emergency, a legal issue following an accident on Fort Lauderdale's highways, or your airline loses your luggage on arrival at FLL, the travel assistance programme can help. Core benefits typically include:
- Travel and medical cover for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Pre-existing medical conditions are excluded. Always review the full terms on your booking confirmation.
What is the fuel policy for Dollar hires in Fort Lauderdale?
Dollar hires in Fort Lauderdale follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Fort Lauderdale counter.
When returning your Dollar car in Fort Lauderdale:
- Refuel within approximately 10 miles of the return location at the Rental Car Centre (RCC) adjacent to Terminal 1 at FLL.
- Keep your final fuel receipt showing the date, time, and station address.
- Take a photo of the full gauge before handing over the keys.
If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at the Fort Lauderdale RCC, leave the receipt in the return envelope and keep a photo of the full gauge for your records.
Is there a one-way fee if I pick up a Dollar hire car in Fort Lauderdale and return it elsewhere?
Yes, a one-way drop-off fee may apply if you pick up your Dollar hire car in Fort Lauderdale and return it to a different city or airport. The fee is route-specific and varies based on the destination, vehicle class, and season.
Common patterns for Fort Lauderdale Dollar hires:
- Fort Lauderdale (FLL) to Miami (MIA): short-distance routes between nearby airports sometimes carry no drop-off fee, but this is not guaranteed and depends on the specific rate.
- Fort Lauderdale to Orlando or Tampa: longer intrastate routes typically incur a drop-off fee.
- Fort Lauderdale to another state: usually subject to a one-way fee, which can be significant for cross-country routes.
The drop-off fee is always shown during the booking process on the Hola Car Rentals checkout page under the section labelled as the amount due at destination. It cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed at the time of booking. If the Dollar counter in Fort Lauderdale charges a higher fee than what appeared on your confirmation, keep all paperwork and contact Hola Car Rentals support.
What insurance is included with a Dollar hire in Fort Lauderdale?
The insurance and protection options included with your Dollar hire in Fort Lauderdale depend on the rate plan you selected when booking through Hola Car Rentals. Review your booking confirmation to see exactly what is covered.
Key coverages to understand:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle. A deductible may apply unless your confirmation states zero excess. CDW/LDW does not cover third-party injuries or property damage.
- Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving in Fort Lauderdale or elsewhere. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended.
- Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are separate optional add-ons not automatically included.
Florida does not have congestion zones or emissions fees, but Fort Lauderdale's active red-light camera network means traffic violations can generate post-hire charges. These are not covered by any insurance product. Always add all drivers to the Dollar hire agreement in Fort Lauderdale, as coverage is void for unnamed drivers.
What happens if I return my Dollar hire car late in Fort Lauderdale?
If you return your Dollar hire car in Fort Lauderdale after the scheduled drop-off time, a grace period of approximately 30 minutes typically applies before extra charges are triggered. This grace period is not guaranteed and varies by location and partner policy.
If you exceed the grace period at the Fort Lauderdale Rental Car Centre, Dollar may charge for additional hours or an extra hire day, plus any applicable late fees. The return location at FLL is the Rental Car Centre (RCC) adjacent to Terminal 1, accessible via the Concourse B pedestrian bridge from Terminal 1 or by the free RCC shuttle from Terminals 2 through 4.
If your flight into Fort Lauderdale is delayed:
- Dollar will hold your reservation for up to 24 hours from the original pickup time.
- If the delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible.
The Dollar counter at Fort Lauderdale Airport operates daily from 5:00 AM to 11:59 PM. If you anticipate arriving outside those hours, confirm after-hours return procedures with the Fort Lauderdale Dollar location before your trip.
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