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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Dollar in Miami

Dollar's counter in Miami sits inside the MIA Rental Car Center at 3900 NW 25th Street — not in the main terminals. After collecting luggage, follow signs to the MIA Mover on Level 3, a free automated train that reaches the Rental Car Center in roughly four minutes; Dollar's desk is on Level 4 of the main lobby. Counter wait times average around eight minutes on quieter days, but customer accounts report queues stretching past an hour during peak travel periods, so build buffer time into your arrival schedule. Florida's expressways are fully cashless, and Dollar offers PlatePass, a toll transponder package running around US$14.99 per day for unlimited toll usage; skipping it means tolls are billed at the highest undiscounted rate plus a per-toll administrative fee that accumulates quickly. Fuel in the Miami area averages around US$4 per gallon — refill before returning the car, since Dollar's fuel service charge runs well above pump price. A credit card in the primary driver's name is required at pickup; Dollar places a hold of up to US$200 on top of the rental charges, so ensure that amount is available on your card. If your license uses a non-Latin script — Arabic, Chinese, Japanese, Korean, or Cyrillic — bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Toyota Camry Hybrid

Toyota Camry Hybrid | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Miami include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Miami, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Miami.

Will I face unexpected charges at the Dollar counter in Miami when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get to the Dollar counter at Miami International Airport?

The Dollar counter at Miami International Airport (MIA) is located inside the Rental Car Center (RCC) at 3900 Northwest 25th Street, Suite 405, Miami, FL 33142. You do not walk directly from the terminal to the counter.

To reach it, follow these steps after collecting your baggage:

  • Take the elevator or escalator to Level 3 of your terminal.
  • Follow the purple and magenta signs for the MIA Mover and Rental Car Center, using the moving walkways toward the station between the Dolphin and Flamingo garages.
  • Board the MIA Mover train, which is free and runs frequently. The ride takes approximately 4 minutes.
  • On arrival at the RCC, follow Dollar signage to the counter on the upper levels. Vehicle pickup bays are located below.

Total time from baggage claim to the Dollar counter is typically 10 to 15 minutes under normal conditions. Some Dollar counter hours may be limited between approximately 11 p.m. and 5 a.m., so confirm hours in advance if you have a late-night Miami arrival.

Does Dollar in Miami charge extra airport fees on top of the base rental rate?

Yes, renting a Dollar car at Miami International Airport adds mandatory fees that do not apply at off-airport locations in Miami.

The two main airport-specific charges are:

  • Concession Recovery Fee: typically 10 to 12 percent of the base rental cost. This fee recovers the cost Dollar pays to operate at the airport.
  • Customer Facility Charge: approximately US$4.50 to US$7.00 per day, charged for use of the Rental Car Center facility.

These fees are in addition to Florida state tax and Miami-Dade county surcharges. Combined, airport pickups in Miami can cost 15 to 25 percent more than renting from a Dollar city location such as Miami Beach (3801 Collins Ave), Downtown Miami (229 SE 2nd St), or Doral (7930 NW 36th St).

If your travel plans allow flexibility, comparing the total cost of an airport Dollar booking against an off-airport Miami location can result in meaningful savings, especially on week-long rentals. Your booking confirmation will show which fees are included and which are due at the counter.

What documents do I need to pick up a Dollar rental car in Miami?

To collect your Dollar rental in Miami, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • A valid driver's license in your name, unexpired and covering the full rental period.
  • A major credit card with your name printed on the physical card, in the main driver's name, for the security deposit hold.
  • A passport (required for international visitors as a second form of identification).
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting Miami from abroad.

If your driver's license is not written in English or uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

Dollar in Miami places a temporary hold on your credit card at pickup: approximately US$200 above estimated charges for credit cards. Make sure your card has sufficient available credit before arriving at the counter.

How do tolls work when renting a Dollar car in Miami?

Almost all toll roads around Miami are fully cashless, meaning you cannot pay with coins or cash at most gantries. Your Dollar rental vehicle comes equipped with an electronic toll device or a plate-based billing system.

At the Dollar counter in Miami, you will typically be offered two options:

  • Unlimited toll package: approximately US$13.99 per day or US$69.95 per week. This covers all tolls during your rental with no per-use charges.
  • Pay per use: if you decline the package and still drive a toll road, Dollar will bill the toll amount plus administrative fees to your credit card, sometimes days or weeks after you return the car.

Common toll roads near Miami include the Florida Turnpike and the I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Dollar agent at pickup so they can deactivate the vehicle's built-in device and prevent duplicate charges.

Hola Car Rentals includes Tolls Cashback on all bookings: you can recover up to 5 percent of your total booking value for tolls paid during your Miami rental. Submit your claim within 30 days of return to [email protected] with your rental agreement and toll receipts.

Can I add an additional driver to my Dollar rental in Miami?

Yes, you can add an additional driver to your Dollar rental in Miami, either at the time of pickup or at any point during the rental at a Dollar location.

Requirements for the additional driver:

  • They must be present at the Dollar counter in person and sign the rental agreement.
  • They must present a valid driver's license and meet the same eligibility requirements as the primary renter.
  • If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is also required.
  • The minimum age for additional drivers at Dollar in Miami is 20 years old.

The standard additional driver fee at Dollar is approximately US$13.50 per rental day plus tax, with a maximum charge of US$189 plus tax for longer rentals. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the Miami counter.

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage and result in additional charges.

Is there a young driver surcharge for under-25 renters at Dollar in Miami?

Yes, Dollar in Miami applies a young driver surcharge for renters between the ages of 20 and 24. Drivers under 20 cannot rent from Dollar in Florida.

Key details for young renters at Dollar in Miami:

  • The underage surcharge in Florida typically ranges from US$15.00 to US$35.00 per day plus tax, depending on the vehicle class.
  • Drivers aged 20 to 24 are restricted from renting certain vehicle categories, including Dream, Adrenaline, and other premium or specialty classes.
  • The surcharge is paid at the Dollar counter in Miami and is separate from any additional driver fees.

If you are between 21 and 24 years old and from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget (not Dollar) may waive the underage fee. For Dollar bookings in Miami, the standard surcharge applies regardless of nationality.

To avoid surprises, Budget for the daily surcharge when comparing total rental costs, and confirm which vehicle classes are available to you before booking.

What is the security deposit hold amount at Dollar in Miami?

Yes, Dollar in Miami places a temporary authorization hold on your credit card at pickup. This is not a charge but it reduces your available credit until the rental ends and your bank releases the hold.

For Dollar rentals in the United States, including Miami, the typical hold is approximately US$300 to US$400 above the estimated rental charges for standard vehicles. The exact amount can be higher for premium or specialty vehicle classes.

Important requirements for the deposit at the Miami Dollar counter:

  • You must present a physical, major credit card with your name printed on the card. Digital wallets, virtual cards, and prepaid cards are not accepted.
  • The card must be in the main driver's name.
  • You must have sufficient available credit to cover both the estimated rental cost and the hold amount.

After you return the car, Dollar releases the hold. However, your bank or card issuer controls when the funds become available again, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

What insurance coverage do I need for a Dollar rental in Miami?

A Dollar rental in Miami does not automatically include full insurance coverage. Understanding what is and is not covered helps you avoid unexpected costs.

The main coverage types to consider:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle itself. A deductible may still apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you cause to other people or vehicles. Some U.S. states require a minimum level of liability, but not all do. For Miami rentals, adding supplemental liability up to US$300,000 is strongly recommended.

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate protections.

Common exclusions from CDW at Dollar in Miami include tires, undercarriage, roof damage, and incidents involving unauthorized drivers or prohibited use such as off-road driving.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your rate before accepting or declining anything at the Dollar counter in Miami.

Does my Dollar Miami rental include travel assistance if something goes wrong on the road?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Dollar rentals in Miami as well. However, this benefit is not available to residents of the United States or Canada.

For eligible travelers, the travel assistance coverage includes:

  • Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents.
  • Legal assistance in the event of a road accident in or around Miami.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

This coverage does not replace CDW or LDW for damage to the Dollar vehicle, nor does it cover third-party liability. It is a separate travel protection benefit.

If you need assistance during your Miami rental, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical or legal expenses, as some reimbursements require prior authorization.

Can I pick up a Dollar car in Miami and return it to a different city?

Yes, one-way rentals are possible with Dollar in Miami, but a drop-off fee will apply when you return the vehicle to a different location than where you picked it up.

Key points about one-way Dollar rentals from Miami:

  • The drop-off fee is route-specific and varies by destination, vehicle class, and season.
  • Not every route from Miami incurs a fee. For example, a pickup at Miami International Airport (MIA) and return at Orlando (MCO) may not trigger a drop-off charge due to the relatively short distance, but this depends on the specific booking.
  • The fee is always shown during the booking process under the section labeled as charges due at the destination. It will also appear on your confirmation.
  • This fee cannot be prepaid and is paid directly at the Dollar counter in Miami or at the return location.

Cross-border one-way rentals, such as returning a Dollar car outside the United States, are often restricted or carry significantly higher fees. Always confirm cross-border rules before booking.

If you need to change your return location after booking, contact support promptly, as route changes can reprice the rental and affect the drop-off fee.

What is the fuel policy for Dollar rentals in Miami?

Dollar rentals in Miami follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Miami:

  • At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard.
  • During your Miami rental, use the correct fuel type. Wrong-fuel incidents are not covered and can result in significant charges.
  • Before returning the car, refuel within approximately 10 miles of the Dollar return location so the gauge does not drop below full on the way back.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Dollar car in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at Miami Dollar locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Are there Dollar rental locations in Miami outside the airport?

Yes, Dollar operates several locations in the Miami area beyond the airport counter, which can help you avoid the airport-specific fees that apply at Miami International Airport (MIA).

Dollar city locations in the Miami area include:

  • Miami Beach: 3801 Collins Ave, L4, Miami Beach, FL 33140
  • Downtown Miami: 229 SE 2nd St, Miami
  • Kendall: 13205 SW 137th Ave, Suite 106, Miami, FL 33186
  • Hialeah: 1290 W 49th St, Hialeah, FL 33012
  • Doral: 7930 NW 36th St, Suite 2101, Doral, FL 33166

Renting from an off-airport Dollar location in Miami eliminates the Concession Recovery Fee (typically 10 to 12 percent of the base rate) and the Customer Facility Charge (approximately US$4.50 to US$7.00 per day). On a week-long rental, this can represent savings of 15 to 25 percent compared to picking up at MIA.

Operating hours vary by location. Contact the specific Dollar branch directly or check your booking confirmation for hours before planning your pickup.

What happens if my Dollar rental in Miami is returned late?

If you return your Dollar car in Miami after the agreed drop-off time, additional charges will apply. Dollar typically allows a grace period of approximately 30 minutes, but this is not guaranteed at every Miami location.

What to expect with a late return at Dollar in Miami:

  • If you exceed the grace period, you may be charged for additional hours or a full extra day, depending on how late the return is.
  • A late fee may also apply on top of the extra time charge.
  • Charges are billed to the credit card on file from your Miami Dollar rental agreement.

If you know in advance that you need more time, the best option is to extend your rental before the scheduled return. Contact the Dollar location in Miami or request an extension through your booking to avoid the higher late-return rates.

For flight delays arriving into Miami that push your pickup time, Dollar will generally hold your reservation for up to 24 hours from the original pickup time. If your delay exceeds 24 hours, contact support as soon as possible, as changes beyond that window are not guaranteed.

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