Dollar Car Hire
in Miami Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami Beach.

No. With Hola Car Rentals, all costs and charges for your booking in Miami Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Dollar operates walk-up hire counters at several Miami Beach city centre addresses, the main one being 3801 Collins Ave, Level 4, Miami Beach, FL 33140, near hotels such as the Croydon and Cadillac Hotel. Additional Dollar locations in Miami Beach include 3799 Collins Ave, 221 16th Street, and 18190 Collins Avenue.

These Miami Beach counters are street-level or hotel-adjacent locations, so no shuttle is required. You simply proceed directly to the counter at the Collins Avenue address shown on your booking confirmation.

If you are arriving at Miami International Airport (MIA) instead, the Dollar facility there is at the consolidated Rental Car Centre at 3900 NW 25th Street, reached by airport shuttle from the terminal. Note that MIA is roughly 20 or more miles from Miami Beach, so factor in drive time after picking up your vehicle.

Dollar counter hours at Miami Beach city centre locations are limited compared to airport operations. The counters on Collins Avenue and nearby streets generally operate Monday through Friday from 08:00 to 17:00, and Saturday from 09:00 to 13:00. Dollar counters in Miami Beach are typically closed on Sundays.

There is no confirmed after-hours pickup or key-drop service at the Miami Beach city centre Dollar locations, so plan your arrival accordingly. If your flight or cruise arrives outside these hours, you may need to consider picking up your Dollar hire the following morning or arranging alternative transport for the evening.

Counter hours can change on public holidays, so always verify the hours shown on your booking confirmation before travel. If you need flexibility outside standard hours, the Dollar facility at Miami International Airport may offer extended operating times.

To collect your Dollar hire car in Miami Beach, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, with enough available credit to cover the excess (typically US$300 to US$400 for standard vehicles in the United States)
• A passport or valid government-issued photo ID
• Your booking confirmation

If your driver’s licence is not in English or uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Dollar counter in Miami Beach or at any other hire location.

Almost all toll roads in and around Miami Beach are cashless, meaning there are no cash booths. Your Dollar hire vehicle comes equipped with an electronic toll device or a plate-based billing system that records your toll usage automatically.

When picking up your Dollar car in Miami Beach, you have two options:

• Purchase an unlimited toll package at the counter, which costs approximately US$13.99 per day or US$69.95 per week for Dollar hires. This covers all tolls during your hire period.
• Decline the package and pay per use. In this case, Dollar will charge you the actual toll amount plus administrative processing fees after your hire ends. Charges can appear on your card days or even weeks after you return the vehicle.

Common toll roads you may encounter near Miami Beach include the Florida Turnpike and I-95 Express lanes, with estimated daily toll costs of approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Dollar counter agent at pickup so they can deactivate the vehicle’s default device and prevent duplicate charges.

Yes, you can add an additional driver to your Dollar hire in Miami Beach, but it must be done in person at the counter during pickup.

The additional driver must be physically present at the Dollar counter, present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet), and sign the hire agreement. They must meet the same age and document requirements as the main driver.

For Dollar hires in Miami Beach, the additional driver fee is US$13.50 per hire day, with a maximum charge of US$189 for the hire period. This fee is paid at the counter and may be subject to local taxes.

If your booking confirmation explicitly states that an additional driver is included at no charge, confirm this with the Dollar agent before signing the agreement. Only drivers listed on the hire agreement are covered by the vehicle’s protections, so never allow an unlisted person to drive the car.

Note that Miami Beach Dollar city centre counters are closed on Sundays and have limited Saturday hours, so plan to add the additional driver during the pickup appointment.

Yes, a major credit card is required to hire a Dollar in Miami Beach. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must have sufficient available credit to cover the excess hold.

In the United States, Dollar and other hire partners typically place a hold of approximately US$300 to US$400 on standard vehicles. This is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the excess deposit at the Dollar counter in Miami Beach. Even if you prepaid your booking online, you must still present a physical credit card at pickup.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person transactions.

Yes, Dollar applies a young driver surcharge in Miami Beach for renters between the ages of 20 and 24. This is a daily fee charged at the counter in addition to your hire rate.

In the United States, the standard minimum age to hire without surcharges is 25. Drivers aged 21 to 24 can hire but will pay an underage fee, and most vehicle classes are restricted to renters aged 25 and older. Restricted categories typically include full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles.

If you are between 21 and 24 and hiring a Dollar in Miami Beach, you will generally be limited to smaller categories such as economy, compact, or intermediate vehicles.

Drivers under 21 cannot hire from Dollar in Miami Beach or most other US locations outside New York and Michigan, where state law requires hires to licensed drivers aged 18 and older (with a surcharge).

If you are from Latin America or the Caribbean and aged 21 to 24, check whether your booking confirmation shows an underage fee waiver, which is available on select Hola Car Rentals rates with Avis and Budget (not Dollar).

Yes, all Hola Car Rentals bookings, including Dollar hires in Miami Beach, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Miami Beach and the surrounding South Florida area use cashless toll roads such as the Florida Turnpike and I-95 Express lanes, so toll charges are common. The cashback benefit helps offset those costs after your trip.

To claim your Tolls Cashback after returning your Dollar vehicle in Miami Beach:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing the charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so act promptly once you return your Dollar car in Miami Beach.

It depends on the route. Dollar Miami Beach city centre locations such as 3801 Collins Ave are listed as same-location pick-up and drop-off, meaning the standard expectation is that you return the vehicle to the same counter where you collected it.

One-way returns to a different Dollar location, such as Miami International Airport or another city, may be possible but can involve a drop-off fee. This fee is route-specific and varies by distance, vehicle class, and season. It is not included in your prepaid rate and is paid at the counter.

When booking a one-way Dollar hire from Miami Beach, the drop-off fee will appear under the section labelled as charges due at destination on the booking details page. If no fee is shown, the route does not carry a one-way charge.

Cross-state or long-distance one-way hires from Miami Beach may carry higher fees or may not be permitted for certain vehicle classes. Always confirm the terms on your booking confirmation before pickup, and contact support if you need to change your drop-off location after booking.

Dollar hires in Miami Beach follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Miami Beach counter.

Before returning your Dollar car in Miami Beach, refuel within approximately 10 miles of the return location so the gauge does not drop below full during the drive back. Keep your fuel receipt showing the date, time, and station address as proof.

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Dollar locations may offer a prepaid fuel option at the counter. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so it is usually better value to refuel yourself near the Miami Beach return point.

When hiring a Dollar in Miami Beach, there are two main types of cover to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): This reduces your financial liability for damage to the hire vehicle itself, up to any applicable excess. It does not cover third parties.
• Third-Party Liability (LIS/ALI/SLI): This covers bodily injury and property damage you may cause to other people or vehicles while driving. Some US states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplementary liability cover up to US$300,000 for any Dollar hire in Miami Beach.

CDW and LDW do not cover tyres, undercarriage, roof damage, or prohibited use such as off-road driving. Only drivers listed on the Dollar hire agreement are covered.

If your booking confirmation shows CDW or LDW as included, verify this on the hire agreement at the Miami Beach counter before signing. If a deductible applies, you will be responsible for that amount per incident even with cover in place.

Yes, most Hola Car Rentals bookings, including Dollar hires in Miami Beach, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident whilst driving your Dollar in Miami Beach or on nearby Florida highways, contact the Terrawind assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact cover limits and conditions that apply to your Dollar hire in Miami Beach.

It depends on vehicle availability at the Dollar location in Miami Beach at the time of your arrival. Early pick-up is not guaranteed and is subject to what is available at the counter when you arrive.

If you arrive earlier than your scheduled pick-up time at a Miami Beach Dollar counter such as 3801 Collins Ave, ask the agent whether an earlier pick-up is possible. If a vehicle is available, the hire period may be re-priced from the earlier start time, which could affect your total cost.

Keep in mind that Dollar city centre counters in Miami Beach have limited operating hours, generally Monday through Friday from 08:00 to 17:00 and Saturday from 09:00 to 13:00, with no Sunday service. Arriving before opening hours means you will need to wait until the counter opens.

If your plans change significantly and you need to formally move your pick-up time earlier, contact Hola Car Rentals support to modify the booking before arrival, as changes to dates or times may reprice the reservation based on current availability.