Car Hire
in Portsmouth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Portsmouth Pease International Airport (PSM), the primary hire car facility is located at 42 Airline Ave, Portsmouth, NH 03801, which is on or immediately adjacent to the airport grounds. Enterprise and National operate from this address.

After collecting your baggage at the PSM terminal, follow the hire car signs toward the 42 Airline Ave facility. A short shuttle ride may be required depending on your specific partner brand. Short-term parking for returns is available directly in front of the PSM terminal.

If your booking is for an off-airport location, the main city branch is at 155 Mirona Rd, Portsmouth, NH 03801. That location is not served by an airport shuttle, so you would need separate transport from PSM to reach it. Always check your booking confirmation to confirm which Portsmouth address is assigned to your reservation before you travel.

Counter hours at Portsmouth hire car locations vary by site and day of the week.

The off-airport branch at 155 Mirona Rd, Portsmouth, NH 03801 (Enterprise) operates on the following schedule:

• Monday to Friday: 8:00 AM to 6:00 PM (some sources indicate closing at 5:00 PM on weekdays)
• Saturday: 9:00 AM to 12:00 PM
• Sunday: 9:00 AM to 12:00 PM

Hours for the airport facility at 42 Airline Ave, Portsmouth, are not publicly detailed in the same way, so confirm directly with your partner brand after booking.

No after-hours pickup or return service is confirmed at Portsmouth locations. If your flight arrives outside these windows, plan accordingly. Hire companies will generally hold your Portsmouth reservation for up to 24 hours from the original pickup time if you are delayed. If your delay exceeds 24 hours, contact support as soon as possible to avoid forfeiture of your booking.

Yes, there are several active toll roads near Portsmouth, New Hampshire that you are likely to use during your hire.

• Blue Star Turnpike (I-95, from Seabrook to Portsmouth): two Hampton toll plazas with a maximum cash toll of US$2.00 per car, or as low as US$1.40 with E-ZPass
• Spaulding Turnpike (NH 16, from Portsmouth toward Rochester and Middleton): connects directly from the Portsmouth area heading north
• F.E. Everett Turnpike (I-93/293, from Nashua to Concord): relevant if you drive inland from Portsmouth

All three systems use E-ZPass for electronic toll collection. Cash lanes are still available at toll plazas, so you can pay manually if you prefer to avoid hire company toll programme fees. There are no congestion charges, emissions zones, or city-centre driving fees in Portsmouth. For exact toll amounts by route, use the official calculator at ezpassnh.com/toll-rate-calculator.

When hiring a car in Portsmouth, New Hampshire, your vehicle will typically include an electronic toll device or be enrolled in a plate-based billing system linked to the E-ZPass network used on local toll roads.

You have two main options at the counter:

• Unlimited toll package: a fixed daily rate (approximately US$11 to US$25 per day depending on the partner brand) that covers all tolls during the hire
• Pay-per-use: you pay only the actual tolls incurred, plus a daily or per-transaction administrative fee charged by the hire company

Specific programme examples for Portsmouth-area hires include Enterprise TollPass at US$4.95 per day (capped at US$34.65 per hire) plus actual tolls, and Budget e-Toll at US$6.95 per day plus actual tolls.

If you use a cash lane at a Portsmouth-area toll plaza, you pay the toll directly and avoid the hire company programme entirely. If you drive through an E-ZPass lane without opting out, most partners will auto-enrol you in their toll programme and charge the administrative fee. Review the hire agreement carefully before signing in Portsmouth.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Portsmouth hire.

This is especially useful in Portsmouth, where the Blue Star Turnpike (I-95), Spaulding Turnpike (NH 16), and F.E. Everett Turnpike all use E-ZPass and generate toll charges that qualify for the benefit.

To claim your cashback after returning the vehicle in Portsmouth:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during your Portsmouth hire and claim reimbursement afterwards.

To collect your hire car in Portsmouth, you must bring the following physical documents to the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence at Portsmouth hire counters. For licences in English or using a Latin alphabet, an IDP is recommended but not mandatory.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Portsmouth hire counters. Debit and prepaid cards are not accepted for the security deposit hold.

When picking up a hire car in Portsmouth, the partner brand will place a temporary authorisation hold on your credit card at the counter. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For standard car classes in the United States, typical holds range from US$300 to US$400. The exact amount in Portsmouth depends on the specific partner brand, vehicle class, and hire duration. Premium or speciality vehicles may carry higher holds.

To prepare for your Portsmouth pickup:

• Bring a physical major credit card with your name printed on it, in the main driver's name
• Ensure sufficient available credit to cover the hold plus any expected charges
• Notify your bank of travel to New Hampshire to prevent fraud blocks on in-person authorisations
• Bring a backup credit card in case your primary card is declined

Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold at Portsmouth hire counters. After you return the vehicle, the hold is released, but your bank controls how quickly it clears, which can take up to 15 business days.

Yes, the standard minimum age to hire a car in Portsmouth, New Hampshire without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the Portsmouth counter.

New Hampshire is not one of the states (New York and Michigan) that require hire companies to serve drivers aged 18 and older, so the practical minimum in Portsmouth is 21 to 24 with a surcharge, and 25 for surcharge-free hires.

Additional restrictions that apply to under-25 drivers in Portsmouth include:

• Vehicle class limits: categories such as full-size, SUV, minivan, luxury, premium, and convertible are typically restricted to drivers 25 and older
• Economy, compact, and intermediate classes are generally available to younger drivers
• A valid driver's licence and a major credit card in the driver’s name are still required regardless of age

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the young-driver fee for eligible vehicle categories. Check your booking confirmation to see if this waiver applies to your Portsmouth reservation.

Yes, you can add an additional driver to your Portsmouth hire, either at no cost if your rate includes it or by paying a daily fee at the counter.

Typical additional driver fees at Portsmouth counters when not included in your rate:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Portsmouth pickup with a valid driver's licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the hire protections.

For Avis, Budget, and Payless in Portsmouth, additional drivers must generally be at least 25 years old. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

The standard fuel policy for hire cars in Portsmouth is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To follow the Full-to-Full policy correctly during your Portsmouth hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Portsmouth return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the car in Portsmouth with less fuel than recorded at pickup, the partner brand may charge you for the shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee.

If the tank was not full at pickup, ask the agent to record the exact starting level on the agreement and return the car at that same level. For after-hours returns at Portsmouth locations, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, one-way hires from Portsmouth to a different city are possible, but a drop-off fee may apply depending on the route, partner brand, vehicle class, and season.

How the drop-off fee works for Portsmouth one-way hires:

• The fee is route-specific and set by the hire partner, not a fixed amount
• It appears under the "To pay at destination" section during checkout and on your booking confirmation
• It cannot be prepaid and is paid at the Portsmouth pickup counter or the return location
• Cross-state or long-distance one-ways from Portsmouth typically carry higher fees than short regional routes

Cross-border one-ways (for example, Portsmouth, NH to Canada) may be restricted or require prior partner approval. Always check your confirmation for any territory restrictions before driving across state or national borders.

If no drop-off fee appears during your Portsmouth booking search, it means the specific route does not incur one. If the counter charges a fee that was not disclosed on your confirmation, keep all paperwork and contact support after the hire.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can help if you face a medical emergency or other covered incident during your Portsmouth hire.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This benefit is relevant in Portsmouth and the surrounding New Hampshire area, where driving on the Blue Star Turnpike (I-95) or Spaulding Turnpike (NH 16) could put you far from urban medical facilities if an incident occurs.

To activate assistance, call the 24/7 line at +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always review your Portsmouth booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, the Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) included in your booking covers damage to the hire vehicle while driving on Portsmouth-area toll roads such as the Blue Star Turnpike (I-95) and Spaulding Turnpike (NH 16), provided you follow all permitted use rules.

CDW/LDW covers damage to the hire car from a collision or similar covered event, subject to any applicable excess shown on your confirmation. It does not cover:

• Damage or injury caused to other people or their property (for that, you need LIS/ALI/SLI third-party liability cover)
• Prohibited use such as driving off-road, driving under the influence, or using the car in restricted areas
• Tires, wheels, undercarriage, or roof damage unless specifically included

Third-party liability cover (LIS/ALI/SLI) is strongly recommended for driving in Portsmouth and on New Hampshire highways. Some U.S. states require hire companies to include minimum liability, but not all do. Check your Portsmouth booking confirmation to confirm whether LIS/ALI/SLI is included or needs to be added.

Toll charges themselves are separate from insurance and are handled through the hire company's toll programme or by paying cash at Portsmouth-area toll plazas.