National Car Hire in Portsmouth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Hire counter in Portsmouth is located at 42 Airline Ave, Portsmouth, NH 03801, co-located with Enterprise at Pease International Airport (PSM). The facility is directly accessible from the terminal, so no shuttle is required to reach the counter.

Counter hours at the Portsmouth airport location are:

• Monday through Friday: 8:00 AM to 6:00 PM
• Saturday and Sunday: 9:00 AM to 12:00 PM

Plan your arrival accordingly, as the Portsmouth National counter closes at noon on weekends. If your flight arrives outside these hours, contact the National desk in advance to confirm after-hours arrangements.

To collect your National Car Hire in Portsmouth, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A valid passport or government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Portsmouth National counter.

Yes, there are several toll roads you are likely to use when driving from Portsmouth, New Hampshire. National Car Hire vehicles come equipped with an electronic toll device, and New Hampshire uses the E-ZPass system across its major toll roads.

Key toll roads near Portsmouth include:

• Blue Star Turnpike (I-95, from Seabrook to Portsmouth): up to US$2.00 per car, or as low as US$1.40 with E-ZPass discount
• Spaulding Turnpike (NH 16, from Portsmouth toward Rochester): also E-ZPass enabled
• F.E. Everett Turnpike (I-93/293, from Nashua to Concord): up to US$1.00 per car

Cash lanes are still available at most New Hampshire toll plazas, so you can avoid the hire company's toll programme by paying cash. If you use an E-ZPass lane without enrolling in the hire company's programme, National will auto-enrol you and charge the tolls plus a daily administrative fee to your card.

For exact toll amounts on your planned route, use the official calculator at ezpassnh.com/toll-rate-calculator before your Portsmouth trip.

When you pick up your National Car Hire in Portsmouth, the vehicle will include an electronic toll device for New Hampshire's E-ZPass toll roads. At the counter, you can choose between two options:

• Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day) that covers all tolls during your hire
• Pay-per-use: you pay the actual toll amounts plus a daily administrative processing fee each time you use a toll road

If you prefer to pay cash at toll plazas on roads like the Blue Star Turnpike (I-95) near Portsmouth, inform the National counter agent and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

All bookings through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Portsmouth hire. To claim, email [email protected] within 30 days of returning the vehicle, attaching your hire agreement and a toll receipt or statement. Refunds are processed to your original payment method within 7 to 10 business days after approval.

Yes, a major credit card is required to hire from National Car Hire in Portsmouth. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter.

The credit card is used to place a temporary security authorisation hold (not a charge) on your account at pick-up. For standard vehicles in the United Kingdom, this hold is typically around US$300 to US$400, though the exact amount is set by the Portsmouth National desk and may vary by vehicle class or season.

Important points to bear in mind:

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or digital-only card numbers are not accepted; you must present the physical card
• The hold reduces your available credit until your bank releases it after the hire, which can take up to 15 business days
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your Portsmouth National booking online, you must still present a physical credit card at the counter for the security hold.

The minimum age to hire from National Car Hire in Portsmouth, New Hampshire without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the counter, and most vehicle classes are restricted to renters aged 25 and older.

Restricted vehicle classes for under-25 renters typically include full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium categories. Economy, compact, and intermediate vehicles are generally available to younger renters.

At National Car Hire in Portsmouth, the additional driver fee for Alamo, National, and Enterprise is GBP 12 per day plus applicable taxes. If you are adding a driver under 25, the young-driver surcharge may also apply to that additional driver.

New Hampshire is not one of the states (like New York or Michigan) that legally requires rentals to drivers aged 18 and older, so the standard 21-minimum policy applies at the Portsmouth National location.

Yes, you can add an additional driver to your National Car Hire in Portsmouth, either at the time of booking or at the counter during pick-up. The additional driver must be physically present at the Portsmouth counter to show their valid driver’s licence and sign the hire agreement.

For National Car Hire (part of the Alamo, National, Enterprise group), the additional driver fee is GBP 12 per day plus applicable local taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra charge.

Requirements for additional drivers in Portsmouth:

• Must meet the minimum age requirement (21 to 24 may incur a young-driver surcharge)
• Must present a valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet
• Must sign the hire agreement at the Portsmouth counter

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW/LDW. Anyone not named on the contract who drives the car may void cover entirely.

National Car Hire in Portsmouth operates on a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in Portsmouth:

• At pick-up, confirm the fuel level with the agent and ensure the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles of the Portsmouth return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Portsmouth with less than a full tank, you may be charged for the fuel shortfall at the hire company's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For after-hours returns at the Portsmouth location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation.

Yes, most bookings through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Portsmouth National Car Hire, Hampshire. However, this benefit is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this coverage.

For eligible renters, the travel assistance included with your Portsmouth National booking typically covers:

• Medical coverage for up to 5 passengers during the trip
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving in or around Portsmouth, for example on the Spaulding Turnpike or I-95, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Portsmouth vehicle itself.

The National Car Hire counter at Portsmouth Pease International Airport (PSM), located at 42 Airline Ave, operates on the following schedule:

• Monday through Friday: 8:00 AM to 6:00 PM
• Saturday: 9:00 AM to 12:00 PM
• Sunday: 9:00 AM to 12:00 PM

These hours are notably limited on weekends, so if your flight into Portsmouth arrives on a Saturday or Sunday afternoon, the National counter may already be closed. Plan your arrival time carefully and confirm hours directly with National before travel, especially around public holidays when hours may be adjusted further.

If your flight is delayed by less than 24 hours from your original pick-up time, National will generally hold your reservation. For delays exceeding 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected].

Yes, one-way hires are possible with National Car Hire from Portsmouth, but a drop-off fee may apply depending on your return location. This fee is set by National and varies based on the route, distance, vehicle class, and season.

Common patterns for one-way hires from Portsmouth:

• Portsmouth to another New Hampshire city: a drop-off fee often applies and varies by distance
• Portsmouth to a different state (for example, Boston or New York): a drop-off fee typically applies and can be significant for long-distance routes
• Cross-border returns (for example, into Canada): may be restricted or require prior authorisation from National

When booking a one-way hire from Portsmouth through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labelled as payable at destination. This fee cannot be prepaid and is paid directly to National at the counter.

If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase. Always confirm the fee shown on your Portsmouth National confirmation before pick-up.

When picking up your National Car Hire in Portsmouth, you have several insurance and protection options to consider. Your booking confirmation will show which coverages are already included in your rate.

The main coverages available for your Portsmouth National hire are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in and around Portsmouth. In Hampshire, not all hire companies are required to include state-minimum liability, so adding supplementary liability is strongly recommended

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Portsmouth vehicle itself. These two coverages work together and are separate products.

Common exclusions to be aware of at the Portsmouth National counter include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use such as off-road driving.

If you return your National Car Hire in Portsmouth after the agreed drop-off time, a grace period of approximately 30 minutes typically applies before additional charges are triggered. However, this grace period is not guaranteed and depends on the specific Portsmouth National location policy.

If you exceed the grace period, you may be charged for:

• Extra hours or an additional full hire day, depending on how late the return is
• A late return fee, which is separate from the time charge

Given that the Portsmouth National counter closes at noon on weekends, plan your return carefully to ensure staff are available to process the vehicle. For after-hours returns, confirm the key-drop procedure with the Portsmouth desk at pick-up, and understand that you remain liable for the vehicle until it is formally checked in.

If you need to extend your hire while already on the road, contact the Portsmouth location or Hola Car Rentals support as early as possible. Extensions are subject to vehicle availability and may reprice your hire.