Hertz Car Hire
in Portsmouth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Hertz does not have a counter inside Portsmouth Pease International Airport (PSM). Instead, Hertz operates two off-airport facilities nearby that serve renters arriving at PSM:

• 104 Grafton Drive, Portsmouth, NH 03801
• 115 Flight Line Rd, Portsmouth, NH 03801

Neither location is within walking distance of the terminal, so you will need to arrange your own transportation to reach the Hertz counter. Options include taxi or rideshare from the PSM arrivals area. Plan for an additional 20 to 45 minutes beyond baggage claim to account for ground transport, counter processing, and vehicle inspection at the Portsmouth Hertz facility.

There is no dedicated Hertz shuttle between PSM and these off-airport locations, so confirm your transport plan before arriving in Portsmouth.

The two Hertz locations near Portsmouth operate on limited weekday schedules with no confirmed weekend hours:

• 104 Grafton Drive, Portsmouth: Monday through Friday, 09:00 to 17:00
• 115 Flight Line Rd, Portsmouth: Monday through Friday, 08:00 to 17:00

No after-hours pickup or key-drop options have been confirmed for either Portsmouth Hertz location. If your flight arrives outside these windows, you may not be able to pick up your vehicle the same day. It is strongly recommended to plan your arrival in Portsmouth during weekday business hours and to contact the Hertz location directly to confirm current hours before your trip, as schedules can change on holidays or due to seasonal adjustments.

If you are arriving on a weekend, consider whether your travel dates align with these hours before finalising your Portsmouth Hertz reservation.

Several toll roads operate in and around Portsmouth, New Hampshire, and you are likely to encounter them during your Hertz hire. The main toll roads include:

• Blue Star Turnpike (I-95): runs from Seabrook to Portsmouth, with two Hampton toll plazas. Typical car toll is US$2.00 cash or US$1.40 with E-ZPass.
• Spaulding Turnpike (NH 16): runs from Portsmouth north toward Rochester and Middleton.
• F.E. Everett Turnpike (I-93/293): connects Nashua to Concord, with tolls up to US$1.00 cash or US$0.70 with E-ZPass.

All New Hampshire toll roads use the E-ZPass electronic system, though cash lanes remain available at most plazas. Your Hertz hire vehicle will include an electronic toll device. At the Portsmouth counter you can choose an unlimited toll package or pay per use, with actual toll charges plus a daily administrative fee billed to your card. To avoid unexpected charges, ask the Hertz agent in Portsmouth to explain the toll programme options before signing the hire agreement.

For exact toll amounts by route, use the official calculator at ezpassnh.com/toll-rate-calculator.

Yes, you can claim a Tolls Cashback refund for tolls paid during your Hertz hire in Portsmouth. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that Portsmouth sits near the Blue Star Turnpike (I-95) and the Spaulding Turnpike, toll charges can add up quickly, making this benefit especially useful for renters driving through New Hampshire.

To claim your refund after returning your Hertz vehicle in Portsmouth:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed Hertz hire agreement, and a toll receipt or statement showing charges paid

Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in New Hampshire tolls, you receive US$18 back. Refunds are issued to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When collecting your Hertz hire in Portsmouth, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with your name printed on the physical card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Portsmouth Hertz locations.

Debit cards and prepaid cards are not accepted for the authorisation hold. Even if you prepaid your booking, you must still present a physical credit card at the Portsmouth Hertz counter. All documents must be originals; digital versions on a phone or tablet will not be accepted.

Yes, a young driver surcharge applies to renters under 25 at Hertz in Portsmouth. The minimum age to hire with Hertz in Portsmouth is 21, but drivers aged 21 to 24 are subject to a daily underage fee of approximately US$13.50 per day plus applicable taxes, with a maximum charge of US$189 per hire.

In addition to the surcharge, vehicle class restrictions apply. Drivers under 25 are generally limited to smaller categories such as Economy, Compact, and Intermediate vehicles. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the main driver to be at least 25 years old.

If you are between 21 and 24 and collecting your Hertz hire in Portsmouth, Budget for this daily fee and select an eligible vehicle class when booking. The surcharge is paid at the Portsmouth Hertz counter and is not included in your prepaid rate.

Note: the Avis and Budget underage fee waiver for Latin American and Caribbean travellers does not apply to Hertz hires in Portsmouth.

Hertz in Portsmouth uses a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Portsmouth location.

Before returning your Hertz vehicle in Portsmouth, refuel within approximately 10 miles of the return location at 104 Grafton Drive or 115 Flight Line Rd. Refuelling close to the return point prevents the gauge from dropping below full during the drive back.

If you return the vehicle with less than a full tank, Hertz may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

Keep your final fuel receipt showing the date, time, and station address. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence. The fuel policy is separate from your security deposit and is not covered by No Extra Charges© if you genuinely returned the Portsmouth Hertz vehicle below the recorded level.

Your Hertz hire vehicle in Portsmouth will include an electronic toll device compatible with New Hampshire's E-ZPass system, which covers the Blue Star Turnpike (I-95), Spaulding Turnpike (NH 16), and F.E. Everett Turnpike.

At the Portsmouth Hertz counter you have two options:

• Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day) that covers all tolls during the hire period
• Pay-per-use: actual toll charges plus a daily or per-transaction administrative fee billed to your card after the hire ends

You can opt out of the Hertz toll programme at the Portsmouth counter and pay cash at toll plazas where cash lanes are still available on New Hampshire roads. If you choose to opt out, inform the Hertz agent and ask them to deactivate the vehicle's toll device to avoid automatic enrolment and duplicate charges.

Be aware that if you drive through a cashless E-ZPass lane without enrolling, Hertz will automatically charge the toll plus an administrative fee to your card. Toll charges can also appear on your statement days or weeks after returning the vehicle in Portsmouth, as toll agencies process invoices in batches.

When picking up your Hertz hire in Portsmouth, a temporary authorisation hold will be placed on your credit card at the counter. For standard vehicles hired in the United States, the typical hold is approximately US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Portsmouth Hertz location.

Important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until released after vehicle return
• Your bank controls when the hold disappears, which can take up to 15 business days after the Portsmouth Hertz return
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be a physical, major credit card with your name printed on it

Premium or speciality vehicles may carry a higher hold than the typical range. Before arriving at the Portsmouth Hertz counter, notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation, and ensure you have sufficient available credit to cover both the hold and any expected charges during the hire.

Yes, you can add an additional driver to your Hertz hire in Portsmouth, but the additional driver must be physically present at the counter at the time of pickup with a valid driver’s licence.

When the additional driver fee is not included in your rate, Hertz charges approximately US$13.50 per hire day plus taxes, with a maximum of US$189 per hire. Check your booking confirmation before arriving at the Portsmouth Hertz location to see whether an additional driver is already included in your rate.

Requirements for adding a driver in Portsmouth:

• The additional driver must appear in person at the Portsmouth Hertz counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirement of 21; drivers aged 21 to 24 may incur a young-driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Portsmouth are covered by the vehicle's protections such as CDW/LDW. Anyone who drives without being named on the contract may void coverage entirely.

Yes, one-way hires are generally available through Hertz in Portsmouth, allowing you to return the vehicle to a different location such as Manchester-Boston Regional Airport or Boston Logan. However, a drop-off fee typically applies and the amount varies by route, distance, vehicle class, and season.

Key things to know before booking a one-way Hertz hire from Portsmouth:

• The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation
• This fee cannot be prepaid and is paid directly at the Portsmouth Hertz counter or the return location
• Cross-border one-ways (for example, from Portsmouth, NH into Canada) may be restricted or carry significantly higher fees; confirm with Hertz before booking
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If your confirmation does not show a drop-off fee, no one-way charge applies to your specific Portsmouth Hertz route. Always verify the fee on your confirmation before pickup to avoid surprises at the counter.

Hertz hires in Portsmouth do not automatically include full insurance coverage in the base rate. In the United Kingdom, renters are responsible for ensuring adequate cover before driving off the lot. There are two main types of protection to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself. A deductible may still apply unless your confirmation explicitly states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others. Some UK regions require a minimum level of liability, but New Hampshire requirements should be confirmed on your hire agreement.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Hertz vehicle. You need both for comprehensive protection during your Portsmouth hire.

Some personal auto insurance policies or major credit cards may extend cover to hire cars, but terms vary widely. Confirm with your provider before declining cover at the Portsmouth Hertz counter. Check your booking confirmation to see exactly which protections are included in your rate before pickup.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this applies to your Hertz hire in Portsmouth as well. However, this benefit is available only to non-North American customers. Travellers who are residents of the United States or Canada do not qualify.

If you are eligible, the coverage includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident, which is particularly relevant on New Hampshire highways near Portsmouth such as I-95 and NH 16
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Hertz hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

If you need assistance during your Portsmouth Hertz hire, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation to verify whether Travel Assistance is included in your specific rate.