Alamo Car Hire
in Portsmouth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Portsmouth International Airport (PSM) is located inside the main terminal building at 42 Airline Ave, Portsmouth, NH 03801, near the baggage claim area. PSM is a compact airport, so the walk from baggage claim to the Alamo desk is short. Follow the "Rental Cars" signage from baggage claim and an agent will direct you to the adjacent, well-lit vehicle lot where your car is waiting.

Because the terminal is small and the rental lot is directly adjacent, the process from landing to driving away is generally efficient, though wait times can vary depending on flight schedules and queue length at the Alamo counter.

To collect your Alamo hire in Portsmouth, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at the Alamo counter in Portsmouth.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted.

Driving an Alamo hire car in and around Portsmouth, New Hampshire, you are likely to encounter several toll roads operated by the New Hampshire Department of Transportation using the E-ZPass electronic system:

• Blue Star Turnpike (I-95, from Seabrook to Portsmouth): up to US$2.00 per car, or as low as US$1.40 with E-ZPass discount
• Spaulding Turnpike (NH 16, from Portsmouth toward Rochester): tolls apply along this route
• F.E. Everett Turnpike (I-93/293, Nashua to Concord): up to US$1.00 per car, or US$0.70 with E-ZPass

Most New Hampshire toll plazas accept both E-ZPass and cash. However, your Alamo hire vehicle may already be equipped with a toll transponder. If you drive through an E-ZPass lane, you may be automatically enrolled in Alamo's toll programme, which charges the actual toll amount plus a daily administrative fee. Review the toll programme terms carefully at the Alamo counter in Portsmouth before driving away.

You can calculate exact toll costs for your route at ezpassnh.com/toll-rate-calculator.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo hire in Portsmouth and the surrounding New Hampshire area.

This benefit is especially useful in Portsmouth, where the Blue Star Turnpike (I-95) and Spaulding Turnpike (NH 16) are common routes that generate toll charges. To claim your cashback after returning your Alamo vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals booking confirmation, the signed Alamo hire agreement, and a receipt or statement showing the toll charges paid

The refund is processed to the same payment method used for your booking and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay tolls normally and claim reimbursement afterwards.

Your Alamo hire car in Portsmouth will typically be equipped with an electronic toll device or be registered for plate-based billing on New Hampshire toll roads. If you drive through an E-ZPass lane on roads like the Blue Star Turnpike (I-95) near Portsmouth without enrolling in a toll programme, Alamo will charge the toll amount plus an administrative processing fee to your credit card after the hire ends.

At the Alamo counter in Portsmouth, you have two main options:

• Enroll in an unlimited toll package (typically US$11 to US$25 per day, depending on the programme) to cover all tolls for a flat daily rate
• Opt out and pay tolls manually at cash lanes where available, avoiding the daily programme fee

If you choose to use your own E-ZPass transponder, inform the Alamo agent at the Portsmouth counter and ask them to deactivate the vehicle's default toll device to avoid duplicate charges. Note that toll charges can appear on your card days or even weeks after the hire ends, as toll agencies process invoices in batches.

Hiring an Alamo car at Portsmouth International Airport (PSM) involves several fees and taxes beyond the base rate. These are standard for airport hires in New Hampshire and are not unique to Alamo:

• New Hampshire vehicle hire tax: 10% of the base hire rate, which is higher than many other UK regions
• Airport concession recovery fee (ACRF): approximately 10% at PSM, charged to offset the cost of operating at the airport
• Customer facility charge (CFC): approximately GBP 4.50 per day, capped at GBP 22.50 per hire

Your booking confirmation will indicate which of these fees are included in your prepaid rate and which are due at the Portsmouth Alamo counter at collection. If your confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the counter. If you are charged for something not disclosed on your confirmation, keep all paperwork and contact support after the hire ends.

To hire an Alamo car in Portsmouth, New Hampshire, the standard minimum age is 25 without any additional surcharge. Drivers aged 21 to 24 can hire but will be subject to a daily young-hirer surcharge at the Alamo counter.

New Hampshire is not one of the states (like New York or Michigan) that legally requires hire companies to serve drivers aged 18 and older, so the standard Alamo policy applies in Portsmouth.

Additional restrictions for drivers under 25 include:

• A daily young-hirer surcharge, which varies by location and is paid at the Portsmouth Alamo counter
• Restrictions on certain vehicle classes such as full-size SUVs, premium, luxury, convertible, and minivan categories
• The same credit card and document requirements as all other drivers

If you are 21 to 24, choose an economy, compact, or intermediate vehicle class when booking your Alamo hire in Portsmouth to avoid class-based restrictions.

When collecting your Alamo hire in Portsmouth, the counter agent will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United Kingdom, this hold is typically in the range of US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and location-specific policies.

Key points to keep in mind:

• The hold is a temporary authorisation, not a charge; it reduces your available credit until released
• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit and prepaid cards are not accepted for the deposit
• After you return the Alamo vehicle in Portsmouth, the hold is released, but your bank may take up to 15 business days to reflect the release
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel plans before arriving in Portsmouth to prevent the authorisation from being flagged as a suspicious transaction.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Alamo hire in Portsmouth, New Hampshire. However, this benefit is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this coverage.

For eligible renters, the travel assistance included with your Portsmouth Alamo booking typically covers:

• Medical coverage for up to 5 passengers during the trip
• Legal assistance in the event of a road accident, including on New Hampshire highways near Portsmouth
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your hire in Portsmouth, contact Terrawind 24 hours a day, 7 days a week. You can reach them by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Alamo vehicle itself.

Portsmouth has a distinctive downtown one-way loop that can catch first-time drivers off guard. Congress Street, Daniel Street, and State Street form a tight counterclockwise circuit through the historic core around Market Square. If you miss a turn in your Alamo hire, you may need to complete the loop before trying again.

A few specific things to be aware of:

• The State Street and Middle Street intersection has a sharp angle that prevents large vehicles from making right turns westbound; passenger cars are not affected but the unusual geometry can be disorienting
• Route 1 Bypass interchanges near Portsmouth feature complex merge lanes and shared left-through-right configurations that differ from typical UK motorway ramps
• During summer weekends, Portsmouth sees roughly three times its normal population, with pedestrians and cyclists taking priority in the compact downtown grid; delivery vehicles frequently block lanes without dedicated loading zones

When returning your Alamo vehicle to Portsmouth International Airport (PSM), follow signs toward 42 Airline Ave and the rental car return area. Allow extra time during peak summer or holiday weekends when traffic around Portsmouth is heavier than usual.

Portsmouth International Airport (PSM) is a compact facility, and the Alamo hire lot is adjacent to the main terminal at 42 Airline Ave. The Alamo counter at PSM is open to serve passengers from all scheduled arrivals, including late-night flights, with the lot remaining well-lit for after-hours access.

If you need to return your Alamo vehicle outside of staffed counter hours in Portsmouth, follow these steps:

• Park the vehicle in the designated Alamo return area following the hire car return signs at PSM
• Note the fuel level and odometer reading and take a photo of the dashboard as evidence
• Leave the keys as instructed in your hire agreement, typically in a key drop box
• Keep your final fuel receipt and any paperwork; the vehicle will be inspected the next business day

Review your Alamo hire agreement for the specific after-hours return instructions applicable to your Portsmouth booking, as procedures can vary. If you have questions about your reservation, refer to your booking confirmation for contact details.

Yes, one-way hires are available with Alamo, allowing you to pick up in Portsmouth and return the vehicle at a different location. However, a drop-off fee may apply depending on the route, and this fee is route-specific.

Here is what to expect:

• Same-city returns (for example, PSM airport to a Portsmouth city location) often carry no drop-off fee
• Returns to a different city or region typically incur a one-way drop-off fee, which varies by distance, vehicle class, and season
• Cross-border one-ways (for example, Portsmouth, NH to a location in Canada) may be restricted or carry higher fees depending on Alamo policy

During the booking process, any applicable drop-off fee for your Alamo Portsmouth hire will be shown under the "To pay at destination" section on the details page. This fee cannot be prepaid and is settled at the counter. If you change your return location after booking, the fee may be recalculated. Always verify the drop-off fee on your confirmation before travelling.

Your Alamo hire in Portsmouth operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges at the Portsmouth counter.

Follow these steps to avoid fuel charges:

• At collection, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of Portsmouth International Airport (PSM) before returning the vehicle, so the gauge does not drop below full on the way back
• Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Portsmouth with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at PSM, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.