VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Alamo in New Hampshire include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in New Hampshire, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Hampshire.
Will I face unexpected charges at the Alamo counter in New Hampshire when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in New Hampshire are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Hampshire charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Alamo counter at Manchester-Boston Regional Airport in New Hampshire?
The Alamo counter at Manchester-Boston Regional Airport (MHT) in New Hampshire is located across from the baggage terminal in the Rental Car Centre, at 1 Airport Rd, Manchester, NH 03103.
This is the only confirmed Alamo location in New Hampshire. There are no centre or off-airport Alamo locations in the state, so all pickups and returns happen at this single on-airport facility.
When you arrive, follow signs for the Rental Car Centre from the baggage claim area. Alamo offers two ways to speed up your collection:
- Accelerated Check-in: complete your details online before arrival, then use the touch-screen kiosk to print your agreement and go directly to your car, showing your agreement and licence at the exit booth.
- Skip the Counter: activate online in advance, confirm your protections and credit card, print your agreement, and proceed straight to the vehicle.
Counter hours at MHT are generally 08:00 to 23:59 daily, with some extensions to 01:00 depending on the day. Plan your arrival accordingly if you have a late flight into New Hampshire.
How do I return my Alamo car after hours at Manchester Airport in New Hampshire?
Yes, after-hours returns are possible at the Alamo location in New Hampshire. When returning your Alamo vehicle outside of operating hours at Manchester-Boston Regional Airport (MHT), follow these steps:
- Drive to the designated return area in the Rental Car Centre as instructed in your hire agreement.
- Park the vehicle where directed for after-hours drop-off.
- Place your keys and rental jacket in the Alamo drop box located at the hire counter inside the airport terminal.
Before leaving the vehicle, take a photo of the fuel gauge and odometer to document the car's condition. Keep your final fuel receipt as well, since the full-to-full fuel policy applies and you want evidence the tank was returned full.
Note that liability for the vehicle may continue until Alamo formally checks it in during business hours. Review your hire agreement for the exact terms that apply to your New Hampshire hire.
What toll roads will I encounter driving in New Hampshire with an Alamo rental?
New Hampshire has several active toll roads you will likely encounter during your Alamo hire. The main toll corridors are:
- Blue Star Turnpike (I-95, Seabrook to Portsmouth): two Hampton toll plazas with a maximum cash toll of US$2.00 per car, or as low as US$1.40 with E-ZPass.
- F.E. Everett Turnpike (I-93/293, Nashua to Concord): maximum US$1.00 per car, or US$0.70 with E-ZPass.
- Spaulding Turnpike (NH 16, Portsmouth to Rochester/Middleton): also part of the New Hampshire toll network.
All New Hampshire toll roads use the E-ZPass electronic system, though cash lanes remain available at most plazas. Your Alamo hire vehicle will include an electronic toll device. At collection you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner programme) or pay per use, where Alamo charges you the actual toll amount plus an administrative processing fee.
If you drive through an E-ZPass lane without enrolling in a toll programme, Alamo will auto-enrol your hire and bill the tolls plus fees to your card. To avoid surprises, ask the Alamo agent at Manchester-Boston Regional Airport about the TollPass option before leaving the counter. For exact toll rates by route, use the official calculator at ezpassnh.com/toll-rate-calculator.
Can I get cashback on tolls paid during my Alamo hire in New Hampshire?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Alamo hire in New Hampshire. You can get up to 5% of your total booking value back for tolls you paid during the hire period, including charges on New Hampshire toll roads such as the Blue Star Turnpike, the F.E. Everett Turnpike, and the Spaulding Turnpike.
To claim your cashback:
- Email [email protected] within 30 days of returning your Alamo vehicle in New Hampshire.
- Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
- Attach your Hola Car Rentals reservation confirmation, a copy of the hire agreement signed at the Alamo counter, and a receipt or statement showing the toll charges paid.
The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$400, the cap is US$20. If you paid US$12 in New Hampshire tolls, you receive US$12 back. Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up my Alamo hire in New Hampshire?
To pick up your Alamo hire at Manchester-Boston Regional Airport in New Hampshire, you must present the following physical documents at the counter:
- A valid, unexpired driver’s licence with a photograph (original physical copy; digital licences are not accepted). The licence must be valid for the entire hire period.
- A major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit authorisation hold.
- Your passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight tickets or cruise tickets (required for visitors from outside the United Kingdom).
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.
If you are using Alamo's Accelerated Check-in or Skip the Counter option at Manchester-Boston Regional Airport in New Hampshire, you will still need to show your hire agreement and driver’s licence at the exit booth before leaving the lot.
Is there a young driver surcharge for under-25 renters at Alamo in New Hampshire?
Yes, Alamo charges a young driver surcharge for renters aged 21 to 24 at its New Hampshire location. At Manchester-Boston Regional Airport (MHT), the underage surcharge is US$25 per day in addition to the base hire rate.
Drivers in this age group are also restricted to specific vehicle categories. At the Alamo counter in New Hampshire, under-25 renters are limited to:
- Economy through Full Size cars
- Cargo and Minivans
- Pickup Trucks
- Compact, Small, and Standard SUVs with seating for up to 5 passengers
Premium, luxury, and larger speciality vehicles are not available to drivers under 25. The minimum age to hire at all is 21 at this New Hampshire location; drivers under 21 cannot hire from Alamo here.
At 25 and older, no underage surcharge applies. If you are between 21 and 24, Budget for the daily fee when comparing rates. A major credit card in the main driver’s name is still required for the security deposit hold, regardless of age.
What credit card and deposit does Alamo require at collection in New Hampshire?
Yes, a physical major credit card is required to pick up your Alamo hire in New Hampshire. Debit cards, prepaid cards, and virtual or digital wallet payments are not accepted for the security deposit hold.
The card must be in the main driver’s name, with the driver’s name printed on the card, and presented physically at the Alamo counter at Manchester-Boston Regional Airport. Even if you prepaid your booking in full, you must still present a credit card at collection for the hold.
For standard vehicles at U.S. Alamo locations, the typical security hold is approximately US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and location policy. The hold temporarily reduces your available credit until Alamo releases it after you return the vehicle. Your bank controls how quickly the release posts, which can take up to 15 working days.
To avoid issues at the New Hampshire counter:
- Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations.
- Confirm you have enough available credit to cover the hold plus any expected charges.
- Bring a backup credit card in your name in case your primary card is declined.
Does Alamo in New Hampshire include liability insurance in the hire?
Liability cover is not automatically included in every Alamo rate in New Hampshire, and the level of protection that comes with the base hire can vary. It is important to review your booking confirmation carefully before arriving at the Alamo counter at Manchester-Boston Regional Airport.
There are two distinct types of protection to understand:
- Collision Damage Waiver (CDW/LDW): covers damage to the Alamo hire vehicle itself, subject to any excess shown on your agreement. It does not cover damage or injury you cause to other people or their property.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the hire in New Hampshire. Some U.S. states require a minimum level of liability to be included; where no state minimum applies, your own personal auto policy may need to respond instead.
Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Alamo hire in New Hampshire if it is not already shown as included. Only named drivers listed on the hire agreement are covered. Always verify the exact coverage and limits on the hire agreement you sign at the Alamo counter before driving away.
Does travel assistance come with my Alamo booking in New Hampshire?
Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Alamo hires in New Hampshire as well. However, this benefit is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit.
For eligible renters, the coverage includes:
- Travel and medical insurance for up to 5 passengers.
- Legal assistance in the event of a road accident, which can be especially valuable on New Hampshire highways such as I-93 or I-95.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
If you need assistance during your Alamo hire in New Hampshire, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free/collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the Alamo vehicle or third-party liability insurance. Always check your booking confirmation for the exact terms and limits that apply to your reservation.
What is the fuel policy for Alamo hires in New Hampshire?
Alamo hires in New Hampshire follow a full-to-full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges at the Manchester-Boston Regional Airport location.
To avoid fuel charges:
- Check the fuel gauge with the Alamo agent at collection and confirm the starting level is recorded on your hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge when you collect the car.
- Refuel within approximately 10 miles of the Manchester-Boston Regional Airport return area before dropping off the vehicle.
- Keep your final fuel receipt showing the date, time, and station address.
If you return the Alamo vehicle in New Hampshire with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.
For after-hours returns at Manchester Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. Some Alamo counter locations may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable, so the full-to-full approach is usually the better value.
Can I add an additional driver to my Alamo hire in New Hampshire?
Yes, you can add an additional driver to your Alamo hire in New Hampshire, but fees and conditions apply depending on your rate.
If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Alamo charges US$15 per day for each additional driver added at the Manchester-Boston Regional Airport counter.
Requirements for adding a driver to your New Hampshire Alamo hire:
- The additional driver must be present at the counter at collection with a valid driver’s licence.
- They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to the US$25 per day young driver surcharge in addition to the additional driver fee.
- If their licence is not in English and does not use a Latin (Roman) alphabet, an International Driving Permit (IDP) is also required.
- Both the main driver and the additional driver must sign the hire agreement.
Only drivers listed on the Alamo hire agreement are covered by protections such as CDW/LDW and liability insurance. Anyone who drives the vehicle in New Hampshire without being named on the contract may void those protections entirely.
Can I pick up my Alamo car in New Hampshire and drop it off in another state?
Yes, one-way hires are possible with Alamo in New Hampshire, but a drop-off fee may apply depending on your return location. If you pick up at Manchester-Boston Regional Airport and return the vehicle to a different city or state, Alamo typically charges a one-way repositioning fee that varies by route, vehicle class, and season.
How to check if a drop-off fee applies to your New Hampshire Alamo booking:
- During the booking process on the Hola Car Rentals website, select your different return location. If a drop-off fee applies, it will appear under the "To pay at destination" section on the rate details page.
- Your booking confirmation will also list this fee if it applies to your route.
- The fee cannot be prepaid and is paid directly to Alamo at the counter.
Not every route from New Hampshire to another city or state incurs a drop-off fee. Short-distance routes may be exempt, while long-distance or cross-country one-ways typically carry higher fees or may not be permitted for certain vehicle classes.
If you need to change your return location after booking, contact Hola Car Rentals support, as changes may reprice the hire and recalculate any applicable drop-off fee.
What airport fees and taxes should I expect on my Alamo bill in New Hampshire?
When hiring from Alamo at Manchester-Boston Regional Airport in New Hampshire, your final bill will include more than just the base hire rate. Several mandatory fees and taxes are added at the airport location.
Common charges to expect on your Alamo hire in New Hampshire:
- Airport Concession Recovery Fee (ACRF): Alamo passes through the cost of operating at Manchester-Boston Regional Airport to renters as a percentage of the hire rate.
- Customer Facility Charge (CFC): a per-day or per-hire fee charged at on-airport locations to fund the Rental Car Centre facility.
- Vehicle Licensing Recovery Fee (VLRF): covers vehicle registration and licensing costs.
- State and local hire taxes: New Hampshire applies state-level taxes and gross receipts charges to car hires.
If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," these charges should be covered in your prepaid rate and you should not be billed again at the Alamo counter. If you are charged for items already marked as included, the No Extra Charges© guarantee may apply. Keep your itemised hire agreement and contact Hola Car Rentals support after the hire is complete with your documentation for review.
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