Thrifty Car Hire
in Portsmouth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portsmouth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Portsmouth International Airport (PSM) is located inside the main terminal building, so no shuttle is required. After you collect your luggage from baggage claim, proceed directly to the hire desk, which are clearly marked within the terminal.

Once you complete the counter formalities with Thrifty, your vehicle will be parked in a designated lot just a short walk from the terminal exit. Plan for roughly 15 to 20 minutes from the time you reach the counter to the moment you drive away from Portsmouth International Airport, assuming you have your documents ready.

If you are arriving on a late flight, include your flight details in your booking so the Thrifty team at PSM can adjust for your arrival time. For after-hours status, call the local Thrifty office with your confirmation number in hand.

When returning your Thrifty hire car at Portsmouth International Airport (PSM), follow the signs marked "Hire Car Return" along Pease Boulevard to reach the dedicated return entrance. Avoid relying solely on GPS navigation, as it can cause you to loop the one-way airport road and miss the turn. If you do miss the entrance, simply continue safely around the loop and try again.

For early-morning flights, plan to arrive at the Thrifty return area at least two hours before your scheduled departure. The return process itself typically takes 15 to 20 minutes, leaving you time to walk into the terminal, check bags, and clear security.

If you need to refuel before returning your Thrifty vehicle at Portsmouth, commercial areas along Woodbury Avenue and off Pease Boulevard are just a few minutes from the airport and offer convenient options before you reach the return lane.

Yes, there are several toll roads you are likely to encounter when driving a Thrifty hire car from Portsmouth, New Hampshire. The main ones are:

• Blue Star Turnpike (I-95, from Seabrook to Portsmouth): up to US$2.00 per car, or as low as US$1.40 with E-ZPass
• Spaulding Turnpike (NH 16, from Portsmouth toward Rochester): tolled route heading north
• F.E. Everett Turnpike (I-93/293, from Nashua to Concord): up to US$1.00 per car, or US$0.70 with E-ZPass

New Hampshire uses the E-ZPass electronic system, and most plazas also accept cash. Your Thrifty hire vehicle at Portsmouth will come equipped with an electronic toll device. At the counter, you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the programme) or pay per use, where actual tolls plus an administrative fee are billed to your card after the hire.

If you drive through an E-ZPass lane without enrolling in a programme, Thrifty will auto-enrol your vehicle and charge the tolls plus fees to your card on file. To calculate exact toll costs for your Portsmouth route, use the official calculator at ezpassnh.com/toll-rate-calculator.

Yes, you can claim tolls cashback on your Thrifty hire in Portsmouth. All Hola Car Rentals bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire period.

This is especially useful in Portsmouth, where toll roads such as the Blue Star Turnpike (I-95) and the Spaulding Turnpike (NH 16) are common routes. To claim your cashback after returning your Thrifty vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from Thrifty, and a receipt or statement showing the toll charges paid

The refund is processed to the same payment method used for your booking and typically arrives within 7 to 10 working days after approval. Note that this benefit reimburses tolls you already paid; it does not mean tolls are included in your rate. Late submissions received after 30 days are not accepted.

To pick up your Thrifty hire car in Portsmouth, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the security deposit authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Thrifty counter in Portsmouth. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit; only a major credit card in the main driver’s name qualifies.

Yes, a major credit card is required to pick up your Thrifty hire car in Portsmouth. The card must be a physical card with the main driver’s name printed on it, and it must have sufficient available credit to cover the security deposit authorisation hold.

In the United Kingdom, Thrifty and other hire partners typically place a hold of approximately GBP 300 to GBP 400 on your credit card at pickup. This is a temporary authorisation, not a charge, and it reduces your available credit until the hold is released after you return the vehicle. Your bank controls the release timing, which can take up to 15 working days.

Important points to note at the Portsmouth Thrifty counter:

• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
• The card must belong to the main driver, not a third party
• Even if you prepaid your booking online, you must still present a physical credit card at the Portsmouth counter

Bringing a backup credit card in your name is always advisable in case your primary card is declined.

Yes, a young driver surcharge applies at the Thrifty counter in Portsmouth for renters between the ages of 21 and 24. In most parts of the United Kingdom, including Portsmouth, the standard minimum age to rent without a surcharge is 25.

For Thrifty specifically, the young-renter fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid directly at the Portsmouth counter and is not included in your prepaid rate.

Additional restrictions that apply to under-25 renters at Portsmouth include:

• Vehicle class limits: most premium, full-size, luxury, SUV, and speciality categories are restricted to drivers 25 and older
• Economy, compact, and intermediate vehicles are typically available for younger renters

If you are 20 or younger, Thrifty does not permit rentals in the United Kingdom outside of the regions that legally require it (such as certain parts of Scotland). Always confirm eligibility for your specific age and vehicle class before booking your Portsmouth hire.

Yes, you can add an additional driver to your Thrifty hire in Portsmouth, but the additional driver must be present at the counter at the time of pickup with a valid driver’s licence.

For Thrifty in Portsmouth, the additional driver fee is GBP 13.50 per hire day plus taxes, with a maximum charge of GBP 189 plus taxes for the hire period. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver at the Portsmouth Thrifty counter:

• The additional driver must appear in person and sign the hire agreement
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements for Portsmouth; drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted depending on Thrifty’s policy at that location

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW/LDW. Anyone not named on the contract who drives the car may void those coverages entirely.

Most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to your Thrifty hire in Portsmouth as well. If you experience a medical emergency or an accident on New Hampshire highways such as I-95 or the Spaulding Turnpike near Portsmouth, this coverage can provide important support.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to customers who are residents of the United Kingdom or Canada. It is designed for travellers visiting Portsmouth from outside Europe. It also does not cover damage to the Thrifty hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, one-way hires are available through Thrifty in Portsmouth, allowing you to pick up in Portsmouth and return the vehicle in a different city. Popular one-way routes from Portsmouth include Boston, Massachusetts (BOS), Portland, Maine (PWM), and Manchester, New Hampshire (MHT).

A drop-off fee may apply depending on your chosen route. This fee is set by Thrifty and varies based on the destination city, distance, vehicle class, and season. Here is what to expect:

• The drop-off fee will appear under the "To pay at destination" section during checkout on the Hola Car Rentals website
• It is not included in your prepaid rate and cannot be prepaid online
• It is paid directly to Thrifty at the Portsmouth pickup counter
• Changing your return location after booking may reprice the hire and recalculate the fee

Cross-border one-way hires, such as returning a Thrifty vehicle from Portsmouth into France, may be restricted or carry higher fees. Always confirm cross-border permissions with Thrifty at the Portsmouth counter before driving across borders.

Portsmouth's downtown area has a few characteristics that can catch first-time drivers off guard, especially if you are picking up a Thrifty hire at PSM and heading into the city centre.

Key things to be aware of:

• Downtown Portsmouth operates a one-way loop involving Congress, Daniel, State, Market, and Maplewood Streets, forming a counter-clockwise circuit. First-time visitors often find this confusing compared to a standard grid layout
• The Memorial Bridge over the Piscataqua River can experience drawbridge lifts during peak afternoon hours, which shifts congestion to nearby streets including Middle Street, Islington Street, and Maplewood Avenue
• Pedestrian and cyclist priority is built into the street design, with narrow yield streets where vehicles must negotiate passing. Expect slower speeds and high foot traffic in the compact city centre
• US Route 1 through Portsmouth has complex interchanges, and a US 1 Bypass (approximately 4.3 miles into Kittery, Maine) is easy to miss, leading to delays on the main route

If you are picking up your Thrifty vehicle at the off-airport location at 203 Lafayette Road in North Hampton, plan your route into Portsmouth carefully using a reliable navigation app, and allow extra time during afternoon peak hours.

Your Thrifty hire car in Portsmouth operates under a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at Portsmouth:

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Portsmouth return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For early-morning returns at PSM, commercial areas along Woodbury Avenue and off Pease Boulevard are just a few minutes from the airport and are convenient refuelling stops

If you return the Thrifty vehicle in Portsmouth with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. If the tank was not full at pickup, the starting level must be noted on the agreement and you only need to match that level on return.

The insurance cover included in your Thrifty hire in Portsmouth depends on the rate plan you selected when booking through Hola Car Rentals. Here is a summary of the main protections available:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people while driving the Thrifty vehicle in Portsmouth. Some parts of the UK require a minimum level of liability; Portsmouth's requirements should be confirmed on your hire agreement

CDW/LDW does not cover third parties, and LIS/SLI does not cover damage to the Thrifty vehicle itself. They are separate protections that work together.

What is not covered by either protection includes:

• Your personal injuries (covered by PAI if purchased)
• Your personal belongings (covered by PEC if purchased)
• Damage from prohibited use such as off-road driving or driving under the influence

Always review your Hola Car Rentals confirmation and the Thrifty hire agreement at the Portsmouth counter to confirm exactly which coverages are active and what deductibles apply.