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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 yesterday
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 15 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Canada include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Canada.

Will I face unexpected charges at the Budget counter in Canada when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at major airports in Canada?

Budget operates counters at several major airports across Canada, each with its own pickup process.

  • Vancouver International Airport (YVR): the Budget counter is located on-site; after-hours returns are accepted via a key and agreement drop box.
  • Toronto Pearson International Airport (YYZ): the Budget counter is open daily from 6:00 AM to 1:00 AM; after-hours returns use a drop box in the car hire area.
  • Montreal Trudeau International Airport (YUL): Budget directs renters to a kiosk at P4 Parking where keys are collected.
  • Winnipeg International Airport (YWG): counter hours vary by day; after-hours drop box is available at the front counter area.
  • Ottawa International Airport (YOW): Budget is present on-site with Fastbreak service available.

At all Budget airport locations in Canada, follow the car hire signage inside the terminal. If you are a Fastbreak member, you may be able to skip the counter entirely and proceed directly to your assigned vehicle lane. Always confirm your specific pickup building and floor on your booking confirmation before you arrive.

What documents do I need to pick up a Budget hire car in Canada?

To collect your Budget hire car in Canada, you must present the following physical documents at the counter.

  • A valid, original driver's licence in the main driver's name. Digital copies are not accepted.
  • A major credit card with the driver's name printed on the card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting Canada from abroad.

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Budget Canada follows the same document rules as other partner brands. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

How does the security deposit work for Budget hires in Canada?

When you pick up your Budget hire car in Canada, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

Typical deposit hold amounts for Budget hires in Canada range from CAD 300 to CAD 500 on a standard vehicle, though some locations may hold up to approximately CAD 750. Premium or speciality vehicle classes may carry higher holds.

  • You must present a physical, major credit card in the main driver's name with the name printed on the card.
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
  • Bring a backup credit card in case your primary card is declined.
  • Notify your bank of international travel to prevent fraud blocks on the authorisation.

After you return the vehicle and the Budget hire agreement is closed, the hold is released. Your bank or card issuer controls how quickly the funds reappear on your statement, which can take up to 15 working days.

How does the Tolls Cashback benefit work for Budget hires in Canada?

All bookings made through Hola Car Rentals, including Budget hires in Canada, include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire.

This is especially relevant in Canada because toll roads do exist, most notably Highway 407 ETR in Ontario, a fully electronic 108 km highway crossing the Greater Toronto Area that Budget renters may encounter near Toronto Pearson Airport (YYZ). Tolls in Canada are cashless and billed by licence plate photography, so charges can appear on your card weeks after the hire ends.

To claim your Tolls Cashback after returning your Budget hire in Canada:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing the charges paid.

Refunds are processed to your original payment method within 7 to 10 working days after approval. Late submissions beyond 30 days are not accepted.

Are there toll roads near Budget hire locations in Canada?

Yes, toll roads do exist in Canada, and Budget renters should be aware of them before driving, particularly in Ontario.

The main toll road to know is Highway 407 ETR, a privately operated 108 km electronic toll highway that runs across the Greater Toronto Area. It is fully cashless, meaning there are no toll booths. Cameras photograph your licence plate and the bill is sent to the hire company, which then charges your card, often weeks after the hire ends.

Typical costs on the 407 ETR for a light vehicle include a per-kilometre rate (ranging from approximately CAD 0.50 to CAD 0.87 per km depending on zone and time of day), a trip charge of around CAD 4.00, and a camera charge of approximately CAD 10.20 if no transponder is used. A 25 km trip can cost roughly CAD 30 in total.

  • Other tolled roads and bridges exist in Quebec, Nova Scotia, and Prince Edward Island.
  • Ontario's major freeways (401, QEW, 400) are not tolled.
  • To avoid the 407 ETR, set your GPS to avoid toll roads before leaving the Budget lot.

If your Budget hire in Canada includes a toll programme, review the daily fee and whether it is flat-rate or pay-per-use before signing the agreement.

What is the additional driver fee for Budget hires in Canada?

Yes, Budget charges an additional driver fee in Canada when the extra driver is not included in your rate.

For Budget hires in Canada, the additional driver fee is CAD 13 per hire day plus applicable taxes, with a maximum charge of CAD 65 plus taxes for the full hire period. This fee is paid directly at the Budget counter at pickup and is not prepaid through your booking.

  • The additional driver must be present at the Budget counter at pickup with a valid driver's licence and any required ID.
  • For Budget Canada, additional drivers should be at least 25 years old at the time of pickup.
  • At Vancouver International Airport (YVR), the fee may be waived for a spouse or domestic partner.
  • A maximum of 2 additional drivers per hire is permitted at some Budget locations in Canada.

Check your booking confirmation before arriving at the counter. If your rate explicitly states additional driver is included, no fee applies for the first extra driver. If it is not included, Budget for the daily fee when planning your trip costs in Canada.

Is third-party liability insurance included in a Budget hire in Canada?

Yes, third-party liability cover is included by default when you rent a Budget car in Canada through Hola Car Rentals.

Canadian provincial law requires every vehicle on the road to carry third-party liability insurance. This statutory liability follows the hire vehicle and is included automatically when you book a Budget hire in Canada. It covers bodily injury and property damage you may cause to others while driving.

However, the default statutory cover meets only the provincial minimum. You can purchase supplementary liability insurance (LIS/ALI/SLI) for higher limits if you want additional protection beyond the legal minimum.

  • Third-party liability covers injury or property damage to others, not damage to your Budget vehicle.
  • Damage to the hire car itself is covered by CDW/LDW, which is a separate protection.
  • Only drivers named on the Budget hire agreement are covered; unlisted drivers void cover.

Review your booking confirmation to confirm what is included in your specific rate for Canada, and ask the Budget counter agent to clarify the liability limits on your hire agreement before signing.

Does Budget in Canada offer Fastbreak or express pickup?

Yes, Budget offers Fastbreak express pickup at several major airports in Canada, allowing eligible members to skip the counter and go directly to their vehicle.

Fastbreak is available at the following Budget locations in Canada:

  • Vancouver International Airport (YVR): proceed to the Fastbreak booth or lane; staff may escort you to the vehicle.
  • Toronto Pearson International Airport (YYZ): Fastbreak booth hours vary by day; confirm hours on your booking confirmation.
  • Winnipeg International Airport (YWG): staff escort to vehicle may be offered.
  • Ottawa International Airport (YOW): Fastbreak service is available on-site.

Fastbreak members can also earn up to 52 coupons annually, equivalent to over GBP 1,000 in Budget Bucks towards future hires. Budget Canada also partners with Aeroplan, AIR MILES, and Triangle Rewards, so members of those programmes may have additional benefits at the counter.

If you are not enrolled in Fastbreak, you will check in at the standard Budget counter. Counter hours at Canadian airports generally run from early morning until after midnight, but always verify the specific hours for your location on your booking confirmation before arriving.

Does travel assistance apply to Budget hires in Canada?

No, the travel assistance benefit included with most Hola Car Rentals bookings does not apply to Canadian residents hiring a Budget vehicle in Canada.

This cover, provided by Terrawind Global Protection, applies only to non-North American customers. Canadian and US residents do not qualify for this benefit, regardless of which hire brand, including Budget, they book through Hola Car Rentals in Canada.

If you are visiting Canada from outside North America and hiring a Budget vehicle, the travel assistance benefit may cover:

  • Medical cover for up to 5 passengers during the trip.
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To use the assistance service while driving your Budget hire in Canada, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Note that this benefit does not cover damage to the Budget vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

What local fees and taxes apply to Budget hire in Canada?

Budget hires in Canada include several location-specific fees and taxes that may be charged at the counter or already included in your prepaid rate, depending on how you booked.

Common fees applied to Budget hires at Canadian airport locations include:

  • Concession Recovery Fee: charged at airport locations to recover the cost of operating on airport property.
  • Vehicle Licence Recovery Fee: covers provincial vehicle registration costs.
  • Air Conditioning Excise Recovery Fee: a federal excise tax recovery on vehicles with air conditioning.
  • Customer Facility Charge: applies at certain airport hire facilities.
  • Energy Recovery Fee and Tire Management Fee: operational surcharges applied by Budget Canada.
  • Environmental Fee Recovery Charge: a sustainability-related surcharge.

Whether these fees are included in your prepaid rate or due at the Budget counter in Canada depends on your booking confirmation. Check the section labelled included versus total to pay at destination on your confirmation before pickup. If a fee appears at the counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply. Contact Hola Car Rentals support after your hire is complete with your hire agreement and receipts.

What is the fuel policy for Budget hires in Canada?

Budget hires in Canada follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

  • At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Budget lot.
  • Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Budget vehicle in Canada with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Budget locations in Canada (available at airports such as YVR, YYZ, and YWG), park and lock the vehicle, place the keys and hire agreement in the drop box, and keep a photo of the full fuel gauge as evidence. A receipt will typically be mailed to you within 48 hours of return.

Can I return my Budget hire car after hours in Canada?

Yes, after-hours returns are available at most Budget airport locations in Canada.

The process at major Budget Canada airports is as follows:

  • Vancouver International Airport (YVR): park the vehicle in the designated on-site area (parkade basement), place your keys and hire agreement in the drop box at the front counter. A receipt is mailed within 48 hours.
  • Toronto Pearson International Airport (YYZ): park in the designated parking garage, drop keys and agreement in the drop box in the car hire area.
  • Winnipeg International Airport (YWG): park the vehicle, drop keys and contract in the front counter drop box. Valet return may be offered if available.

If you are a Fastbreak member, the return process at Budget locations in Canada is simplified: record the mileage and fuel level on the agreement, drop it in the Budget box, and a receipt is mailed to you. No counter visit is needed.

For downtown Budget locations in Canada such as Victoria or Montreal, after-hours return options vary. Check your specific location's instructions on your booking confirmation before planning a late return, as city-centre branches may have more limited hours than airport counters.

Do I need an International Driving Permit to rent a Budget car in Canada?

An International Driving Permit (IDP) is not always mandatory for renting a Budget car in Canada, but it is strongly recommended in certain situations.

Visitors to Canada can generally drive with a valid foreign licence. However, an IDP is required alongside your original licence if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. Budget Canada and other hire partners follow this rule.

  • If your licence is in English or uses a Latin alphabet, an IDP is recommended but not mandatory.
  • If your licence uses a non-Latin script, an IDP is mandatory and must be carried with your original licence at all times.
  • The IDP is a translation document only; it cannot be used without your original licence.
  • Obtain your IDP in your home country before travelling to Canada, as it cannot be issued abroad.

Note that Budget Canada does not accept provisional or graduated licences at all locations. At Vancouver International Airport (YVR), Alberta GDL Class 5 and Ontario G2 licences are accepted with a graduated driver’s licence surcharge of CAD 19.00 per day. Check the specific Budget location rules on your booking confirmation before arriving in Canada.

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