VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Budget in Manitoba include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies in Manitoba, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Manitoba.
Will I face unexpected charges at the Budget counter in Manitoba when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Manitoba are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Manitoba charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Winnipeg International Airport in Manitoba?
The Budget counter at Winnipeg International Airport (YWG) in Manitoba is located inside the terminal near the baggage claim area. After collecting your luggage, follow the car hire signs to the counter, where a staff member will escort you to your vehicle outside the terminal.
If you are a Budget Fastbreak member, you can skip the counter on return. Simply follow the car hire return signs, record your mileage and fuel level on the rental agreement, and drop it in the Fastbreak return box.
For after-hours returns at YWG, park and lock the vehicle, then drop your keys and contract in the drop box located at the rental counter. Budget also operates off-airport locations in Winnipeg, including McPhillips (1100 Templeton Ave, Unit 3) and Waverley (1700A Waverley St), as well as a licencee site in Morden, each with their own key drop procedures.
What are the Budget counter hours in Manitoba?
Budget counter hours in Manitoba vary by location. Here are the hours for the main sites:
- Winnipeg International Airport (YWG): Sunday 8:30 AM to 12:00 AM; Monday through Friday 7:30 AM to 12:30 AM; Saturday 8:30 AM to 11:00 PM. Hours may be shorter on holidays such as Thanksgiving.
- Winnipeg McPhillips (WP3): Monday through Friday 7:30 AM to 5:45 PM; Saturday 8:00 AM to 11:45 AM.
- BP Motors, Morden: Monday through Friday 8:00 AM to 5:00 PM.
If your flight arrives outside these hours, Budget at YWG and Morden both offer after-hours key drop options. At YWG, park and lock the vehicle and drop your keys and contract in the drop box at the rental counter. At Morden, use the key drop box near the entrance.
Always confirm hours on your booking confirmation before travel, as holiday schedules can differ from standard hours at any Budget location in Manitoba.
Are there toll roads on Budget rentals in Manitoba?
No, Manitoba has no toll roads, toll bridges, or cashless express lanes. When driving a Budget hire car anywhere within Manitoba, you will not encounter any tolls and no toll-related charges will be added to your hire.
There are also no congestion charges or emissions zones in Winnipeg or elsewhere in Manitoba, so you do not need to enrol in any toll programme or purchase a transponder package for travel within the province.
If you plan to drive your Budget hire beyond Manitoba into other Canadian provinces or U.S. states where toll roads do exist, toll charges may apply in those areas. In that case, the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for tolls paid during your hire. Keep your toll receipts and submit your claim within 30 days of returning the vehicle.
What airport fees does Budget charge at Winnipeg Airport in Manitoba?
When picking up a Budget hire at Winnipeg International Airport (YWG) in Manitoba, your total cost will include airport-specific fees on top of the base rate. These typically include:
- A concession recovery fee, which is an airport-specific surcharge that varies by contract.
- A customer facility charge of CAD 10 per contract.
- A vehicle licence fee of up to CAD 1.15 per day.
- An energy recovery fee of approximately CAD 0.98 per day.
- An air conditioning tax of approximately CAD 0.70 per day.
- GST and applicable provincial taxes.
These fees are standard for airport Budget locations across Canada and are separate from the base hire rate. If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the counter.
Budget off-airport locations in Manitoba, such as McPhillips or Waverley in Winnipeg, typically do not carry the concession recovery fee or the CAD 10 customer facility charge, which can result in a lower total cost compared to picking up at YWG.
What documents do I need to pick up a Budget hire car in Manitoba?
To pick up a Budget hire car in Manitoba, you must present the following physical documents at the counter:
- A valid, original driver’s licence in the main driver’s name. Digital copies are not accepted.
- A major credit card with the driver’s name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or travel tickets if you are visiting from outside Canada.
If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.
The IDP is a translation document only and cannot be used without your original licence. Obtain it in your home country before travelling, as it cannot be issued abroad.
All documents presented at the Budget counter in Manitoba must be physical originals. Name mismatches between your licence, passport, and credit card are a common cause of problems at pickup, so ensure all names match.
How much is the security deposit for a Budget hire in Manitoba?
When picking up a Budget hire car in Manitoba, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in Canada, this hold is typically in the range of CAD 300 to CAD 500, though some locations may require a minimum authorisation of approximately CAD 750.
This is not a charge. It is a temporary hold that reduces your available credit until the hire is closed and your bank releases the funds, which can take up to 15 business days after you return the vehicle.
- You must present a physical, major credit card in the main driver’s name with the name printed on the card.
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Budget locations in Manitoba.
- Premium or larger vehicle classes may carry a higher hold amount.
Even if you prepaid your Budget booking online, you are still required to present a physical credit card at the Manitoba counter for the deposit hold. Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.
Is an additional driver free with Budget in Manitoba?
It depends on the rate you selected. Some Budget rates in Manitoba include one additional driver at no extra cost, while others require a fee paid at the counter.
Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included in your rate. If it is not included, Budget charges CAD 13 per hire day plus taxes, with a maximum charge of CAD 65 plus taxes for additional drivers in Canada.
- The additional driver must be present at the Budget counter in Manitoba at pickup with a valid driver’s licence.
- For Budget hires, the additional driver must be at least 25 years old.
- Both the main driver and the additional driver must sign the hire agreement.
- Only drivers listed on the agreement are covered by the hire protections.
If you need to add more than one additional driver beyond the first included one, each will incur the daily fee. Confirm the exact fee and any age restrictions with the Budget representative at the Manitoba counter when you pick up the vehicle.
Does Budget in Manitoba offer Tolls Cashback for hires?
Yes, all Budget bookings made through Hola Car Rentals include the Tolls Cashback benefit, which applies to your Manitoba hire even though Manitoba itself has no toll roads.
If you drive your Budget hire beyond Manitoba into provinces or U.S. states where tolls exist, you can claim back up to 5% of your total booking value for tolls paid during the hire period. Here is how to claim:
- Email [email protected] within 30 days of returning the vehicle.
- Use the subject line: Tolls Cashback, followed by your reservation number.
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Budget counter, and a receipt or statement showing the toll charges paid.
- Include your full name, travel dates, and the last 4 digits of the card used for the booking.
Refunds are processed to the original payment method used for your reservation and typically arrive within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts throughout your Manitoba trip and any driving beyond the province.
What is the fuel policy for Budget hires in Manitoba?
Budget hires in Manitoba follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Manitoba location.
- Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
- Keep your final fuel receipt showing the date, time, and station address.
If you return the vehicle below the recorded starting level, Budget may charge you for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.
For after-hours returns at Budget locations in Manitoba such as YWG or Morden, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. If the starting level at pickup was not full, ensure the exact level is written on the agreement so you are only required to return it at that same level.
Is third-party liability insurance included in a Budget hire in Manitoba?
Yes, provincial law in Manitoba requires every hire vehicle to carry third-party liability coverage, and this statutory liability is included by default when you hire through Hola Car Rentals in Canada.
This means your Budget hire in Manitoba comes with a baseline level of third-party liability that covers bodily injury and property damage you may cause to others while driving. However, you can purchase higher supplementary liability limits (LIS/ALI/SLI) if you want additional protection beyond the provincial minimum.
- Third-party liability covers injury or property damage to other people, not damage to the Budget hire vehicle itself.
- Damage to the hire car is covered separately by CDW/LDW (Collision Damage Waiver or Loss Damage Waiver).
- Only drivers listed on the Budget hire agreement in Manitoba are covered.
- Coverage may be voided by prohibited use such as driving under the influence, off-road use, or unauthorised drivers.
Review your booking confirmation to confirm exactly what liability limits are included in your Manitoba rate and whether you wish to add supplementary coverage at the Budget counter.
Can I pick up a Budget hire at an off-airport location in Manitoba?
Yes, Budget operates several off-airport locations in Manitoba in addition to the Winnipeg International Airport (YWG) counter. These include:
- Winnipeg McPhillips: 1100 Templeton Ave, Unit 3. Open Monday through Friday 7:30 AM to 5:45 PM and Saturday 8:00 AM to 11:45 AM.
- Winnipeg Waverley: 1700A Waverley St.
- BP Motors in Morden: 24012 Rd 14 Nw Box 95. Open Monday through Friday 8:00 AM to 5:00 PM.
Picking up your Budget hire at an off-airport Manitoba location can reduce your total cost because off-airport sites typically do not carry the airport concession recovery fee or the CAD 10 customer facility charge that applies at YWG. This can represent a significant saving depending on the length of your hire.
Keep in mind that off-airport Budget locations in Manitoba have more limited hours than the airport counter, so plan your arrival accordingly. The same document requirements apply at all locations: a valid driver’s licence, a major credit card in the main driver’s name, and your booking confirmation.
Does travel assistance apply to Budget hires in Manitoba?
Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to Budget hires in Manitoba. However, this coverage is available only to non-North American customers. Canadian and U.S. residents do not qualify for this benefit.
For eligible renters, the travel assistance typically includes:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of an accident, which can be especially useful if an incident occurs on a remote Manitoba highway far from a major city.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
This coverage does not replace CDW/LDW for damage to the Budget hire vehicle, nor does it cover third-party liability to others. It is designed for personal medical and travel emergencies during your trip.
To use the assistance, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Check your booking confirmation for the exact terms and coverage limits that apply to your Manitoba hire.
Can I do a one-way Budget hire from Manitoba to another province?
Yes, one-way hires with Budget from Manitoba to another Canadian province are possible, but a drop-off fee may apply depending on the route and vehicle class.
When searching for your Budget hire, select a different return location from your pickup location in Manitoba. The booking system will show whether a drop-off fee applies and list it under the "To pay at destination" section of the checkout screen. This fee is set by Budget and cannot be prepaid through Hola Car Rentals.
- Routes between cities in different provinces typically carry a drop-off fee that varies by distance and vehicle class.
- Cross-border one-ways between Canada and the United States may be restricted or require prior approval. Confirm with Budget before booking if you plan to drive the vehicle into the U.S. from Manitoba.
- Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
If the Budget counter in Manitoba charges a drop-off fee that was not disclosed on your booking confirmation, keep all paperwork and contact Hola Car Rentals support after the hire is complete. Review your confirmation carefully before pickup to ensure the fee matches what was shown during booking.
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