Noleggio Auto
all'Aeroporto di Baltimore

Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano all' Baltimore Airport, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:

• Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
• Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
• Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
• Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica

Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio all' Baltimore Airport.

No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione all' Baltimore Airport sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.

Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco all' Baltimore Airport Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.

Gli unici costi al di fuori di questa garanzia sono:

• Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
• Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)

All rental car brands at Baltimore Airport operate from a single off-terminal facility called the BWI Car Rental Center, located at 7432-7434 New Ridge Road, Hanover, MD 21076. There is no on-terminal counter and no walkway connecting the terminal to the facility.

After clearing customs and collecting your baggage, exit to the Arrivals/Lower Level and go to the inner curb at Doors 1, 11, or 16. Board the free airport-operated rental car shuttle, which runs every 5 to 10 minutes, 24 hours a day. The ride to the BWI Car Rental Center takes approximately 5 to 10 minutes.

Once inside the facility, all brand counters are located on the top floor Customer Service Plaza. Brands available include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Sixt, Thrifty, and NextCar.

For travelers arriving on international flights, plan for additional time at Baltimore Airport: U.S. Customs and Border Protection processing typically takes 20 to 60 minutes, baggage claim adds another 10 to 20 minutes, and the shuttle plus counter processing adds 20 to 35 minutes. Total time from landing to driving away is realistically 45 to 90 minutes.

The BWI Car Rental Center and its shuttle service operate 24 hours a day, 7 days a week. However, individual brand counters at Baltimore Airport keep their own hours and do not all stay open around the clock.

Known counter hours include:

• Avis: 06:00 to 23:00 daily
• Hertz: 06:00 to 23:59 daily
• Sixt: 07:00 to 00:00 daily

Other brands may have similar limited windows. If your flight arrives late at night or very early in the morning, confirm your brand's specific hours before booking. Some brands offer after-hours key pickup arrangements, but these must be arranged in advance directly with the rental company.

When returning the vehicle, follow the Rental Car Return signs from Airport Highway to the Car Rental Center. A 15-minute free parking area is available at the front of the building. After dropping off your car, board the shuttle back to the terminal at Doors 1, 11, or 16. Some brands such as National offer a Drop and Go after-hours return option, but confirm availability with your specific brand before your trip to Baltimore Airport.

Renting at Baltimore Airport adds several mandatory surcharges on top of your base rate. These are charged by the airport and the state of Maryland, not by the rental company itself, and they apply to all on-airport rentals regardless of which brand you choose.

• 11.11% concession fee paid to the Maryland Aviation Administration
• US$3.75 per day Customer Facility Charge (CFC) for the consolidated rental car facility
• US$2.90 per day Transportation Facility Charge (TFC) for the shuttle buses
• 11.5% Maryland sales tax on short-term passenger car rentals
• 3.5% vehicle excise tax on short-term rentals, effective July 1, 2025

As an example, on a 3-day rental with a US$120 base rate at Baltimore Airport, these fees add approximately US$52, bringing the total to around US$172, which is roughly 33% more than the base rate alone.

Your booking confirmation will show which taxes and fees are included in your prepaid rate versus which are due at the counter. If your confirmation states taxes and fees are included and you are still charged locally, the No Extra Charges© guarantee may apply.

Maryland operates a primarily cashless toll system, and several major toll roads are near Baltimore Airport that you are likely to use during your rental.

• Fort McHenry Tunnel (I-95): US$3 to US$6
• Baltimore Harbor Thruway Tunnel (I-895): US$3 to US$6
• John F. Kennedy Memorial Highway (I-95): US$6 to US$12
• William Preston Lane Jr. Memorial Bay Bridge with E-ZPass: US$2.50
• Governor Harry W. Nice Memorial Bridge: US$4.50 to US$9

All rental vehicles at Baltimore Airport include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$4.95 per day, capped at US$34.65 per rental for brands like National and Hertz) or pay per use, where the rental company bills actual tolls plus administrative fees after the rental ends. You can also use the NextPass app by registering your rental vehicle's license plate.

If you drive through a cashless toll without enrolling in a program, a camera captures your plate and you receive a mailed invoice. Unpaid tolls can result in civil penalties.

All Hola Car Rentals bookings include Tolls Cashback: up to 5% of your total booking value back for tolls paid at Baltimore Airport or anywhere during your rental. Email [email protected] within 30 days of return with your rental agreement and toll receipts to claim.

To collect your rental car at Baltimore Airport, you must present the following physical documents at the counter. Digital copies are not accepted.

• Original, unexpired driver's license in the main driver's name
• Passport or valid government-issued photo ID
• Physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at Baltimore Airport. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license, not as a replacement.

Debit cards and prepaid cards are not accepted for the security deposit hold at Baltimore Airport counters. Bring a backup credit card in your name in case your primary card is declined. Ensure your card is enabled for in-person transactions in the United States before you travel.

Yes, a physical major credit card in the main driver's name is required to rent a car at Baltimore Airport. Debit cards and prepaid cards are not accepted for the security deposit hold.

At pick-up, the rental counter places a temporary authorization hold on your credit card. For standard vehicles at Baltimore Airport, this hold is typically around US$300 to US$400, though the exact amount varies by brand, vehicle class, and rental duration. This hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

A few important points to keep in mind before arriving at Baltimore Airport:

• The card must be physical, not a virtual or single-use card number
• The driver's name must be printed on the card
• The card must have sufficient available credit to cover the hold plus any expected charges
• Notify your bank of your travel plans to prevent fraud blocks on in-person transactions
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your booking online, you are still required to present a physical credit card at the Baltimore Airport counter for the deposit hold.

An International Driving Permit (IDP) is mandatory at Baltimore Airport if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. For all other non-English licenses, an IDP is strongly recommended, though not strictly required by law.

The IDP is a translation booklet only. It must always be carried together with your original driver's license. It is not a standalone document and will not be accepted without the original license.

If you think you may need an IDP, obtain it in your home country before traveling to Baltimore Airport. U.S. organizations such as AAA issue IDPs only to holders of U.S. driver's licenses, so you cannot obtain one after arriving.

At the Baltimore Airport counter, present your passport, original driver's license, and IDP together. A name mismatch between your license, passport, and credit card is one of the most common reasons for problems at pick-up, so verify that all documents show the same name before you travel.

Yes, drivers aged 21 to 24 are subject to a daily young-renter surcharge at Baltimore Airport. The standard minimum age to rent without a surcharge is 25.

Surcharge amounts vary by brand at Baltimore Airport:

• Avis and Budget: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Dollar, and Thrifty: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes, with no stated cap

Drivers under 25 are also restricted from renting certain vehicle classes at Baltimore Airport. Categories such as full-size, premium, luxury, SUV, minivan, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean renting through Avis or Budget: the young-renter surcharge may be waived on eligible Hola Car Rentals rates when the waiver is explicitly shown on the booking confirmation. Check your confirmation carefully before arriving at Baltimore Airport.

Yes, you can add an additional driver to your rental at Baltimore Airport, either as part of your booking or at the counter during pick-up.

The additional driver must be physically present at the Baltimore Airport counter to show their valid driver's license and sign the rental agreement. They cannot be added remotely by phone or chat alone. If their license uses a non-Latin alphabet, they will also need an International Driving Permit.

Whether the fee is included depends on your rate:

• Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge.
• If not included, fees at Baltimore Airport vary by brand: Avis and Budget charge US$13 per day (capped at US$65); Hertz, Dollar, and Thrifty charge US$13.50 per day (capped at US$189); Alamo, National, and Enterprise charge US$15 per day.

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone who drives the car without being named on the contract may void those protections entirely. Verify the additional driver's name appears on your paperwork before leaving the Baltimore Airport counter.

Two main types of coverage are relevant when renting at Baltimore Airport: one for damage to the rental vehicle and one for damage or injury you may cause to others.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the rental car is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover third parties.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you cause to other people or vehicles. Some U.S. states require rental companies to include a minimum level of liability, but not all do. Maryland does not mandate a specific minimum for rental cars in the same way some other states do, so coverage levels can vary by brand at Baltimore Airport. Adding supplemental liability up to US$300,000 is strongly recommended.

Common exclusions to be aware of at Baltimore Airport:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
• Driving under the influence or off-road use voids coverage
• Only named drivers on the agreement are covered

Review your booking confirmation to confirm which protections are included in your rate before arriving at Baltimore Airport.

The Full-to-Full fuel policy applies to rentals at Baltimore Airport: you receive the car with a full tank and must return it full to avoid refueling charges and a service fee from the rental company, which is typically higher than retail pump prices.

The BWI Car Rental Center is located at 7432-7434 New Ridge Road in Hanover, not inside the terminal. Gas stations are available along New Ridge Road and the surrounding Hanover area near Baltimore Airport. Ask the counter agent at pick-up to point out the nearest station to the return location, or use a GPS or Google Maps to find stations within 10 miles of the Car Rental Center before your return.

A few tips to avoid fuel charges at Baltimore Airport:

• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Take a photo of the dashboard showing a full gauge immediately after refueling
• Keep the fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo as backup

If the car was not full at pick-up, the starting level should be recorded on your rental agreement. Return it at that same level to avoid charges.

Yes, one-way rentals from Baltimore Airport to another city are possible, but a drop-off fee may apply depending on your route, the rental brand, and the vehicle class.

The drop-off fee is route-specific and is set by the rental partner, not by the airport. Common patterns for one-way rentals from Baltimore Airport include:

• Baltimore Airport to another city in the same region: a drop-off fee often applies and varies by distance and vehicle class
• Baltimore Airport to a distant city or across regions: a drop-off fee almost always applies and can be significant
• Cross-border one-ways (for example, to Canada): often restricted or subject to higher fees; confirm with the rental brand before booking

During the booking process, any applicable drop-off fee for your route from Baltimore Airport will be shown on the rate details page under the section labeled To pay at destination. This fee cannot be prepaid and is paid at the counter.

If you need to change your drop-off location after booking, contact support as soon as possible. Mid-rental route changes must be approved by the rental partner and may increase the fee or affect vehicle availability.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to rentals starting at Baltimore Airport. However, this benefit is not available to residents of the United States or Canada.

For eligible travelers, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident, such as a collision on I-95 or the Baltimore Harbor Tunnel area
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not apply to damage to the rental vehicle itself (that is handled by CDW/LDW) or to third-party liability (handled by LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

To use the assistance during your rental at Baltimore Airport or anywhere during your trip, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always contact assistance before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact terms and coverage limits that apply to your Baltimore Airport rental.