Hertz Car Hire
in Portland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Portland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Portland International Airport is located at the consolidated hire car facility at 7240 NE Airport Way, Portland, OR 97220. This facility is accessible by a short walk or shuttle from the baggage claim area in the terminal.

Once you arrive at PDX, follow the airport signs towards the hire car centre. Proceed to the Hertz check-in counter, then collect your vehicle from the adjacent lot. If you are connecting from baggage claim, allow extra time during busy arrival periods, as the consolidated centre serves multiple brands and can be high-volume.

Hertz also operates an off-airport location in Portland at 12136 SE Stark Street, which requires self-transport such as a taxi or rideshare to reach, as there is no shuttle from the airport to that site. For most travellers arriving by air, the PDX consolidated facility at 7240 NE Airport Way is the most convenient Hertz pickup point in Portland.

To pick up your Hertz hire in Portland, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz counter in Portland. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter. Debit and prepaid cards are not accepted for the authorisation hold, so bring a major credit card with sufficient available credit.

It depends on your licence. Visitors renting from Hertz in Portland can generally drive with a valid foreign licence, but an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required at the Hertz counter in Portland. However, carrying one alongside your original licence is always a good precaution.

Keep in mind that an IDP is a translation document only. It is not a standalone licence and will not be accepted at the Hertz counter without your original licence. You must obtain your IDP in your home country before travelling, as it cannot be issued to foreign licence holders once you are in the United States.

Portland, Oregon does not have a major toll highway network within the city itself, but toll roads can be encountered when driving to other parts of Oregon or neighbouring states. All Hertz hire vehicles in Portland come equipped with an electronic toll device, as cash toll booths are largely absent across the United States.

At the Hertz counter in Portland, you will have two options for handling tolls:

• Purchase an unlimited toll package, which typically costs between US$11 and US$25 per hire day, covering all toll charges during your hire period
• Opt out and pay per use, in which case Hertz will charge the actual toll amount plus an administrative processing fee to your credit card, often weeks after the hire ends

If you choose not to enrol in the Hertz toll programme but still drive through a cashless toll lane, the charge will be billed to your card along with processing fees. Review the hire agreement at the Portland counter carefully before deciding which option suits your itinerary.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Portland hire. To claim, email [email protected] within 30 days of returning the vehicle with your hire agreement and toll receipts.

Yes, Portland has an extensive network of fixed speed cameras that operate 24 hours a day, 7 days a week, and they are a significant difference from most other U.S. cities where enforcement typically relies on mobile units or police presence.

Key corridors where Hertz hire drivers in Portland should be especially attentive include:

• SE Division Street
• SE 122nd Avenue
• NE Marine Drive (speed limit recently reduced from 40 to 35 mph)
• SE Powell Boulevard
• NE 82nd Avenue, which has multiple camera locations

These cameras target speeds 11 mph or more over the posted limit and issue citations automatically without an officer present. Portland's Vision Zero programme has also reduced speed limits on several corridors in recent years, so posted signs may be lower than you expect.

Speed camera fines issued during your Hertz hire in Portland will be billed to the credit card on file, typically with an additional administrative processing fee from Hertz. These charges often appear on your statement weeks after the hire ends. Driving at or below posted limits on these corridors is the only way to avoid them entirely.

When you pick up your Hertz hire in Portland, a temporary authorisation hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific Hertz location in Portland.

This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears, and it can take up to 15 business days to reflect on your statement after the hire concludes.

• Only a physical, major credit card in the main driver’s name is accepted for the deposit hold at the Hertz counter in Portland
• Debit cards and prepaid cards are not accepted
• Virtual or digital-only card numbers are not accepted
• Premium or speciality vehicle classes may carry a higher hold amount

It is advisable to notify your bank before travelling and to bring a backup credit card in case your primary card is declined at the Portland Hertz counter.

Yes, you can add an additional driver to your Hertz hire in Portland, but the additional driver must be physically present at the counter at pickup with a valid driver’s licence.

Whether there is a fee depends on your rate:

• If your booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost
• If not included, Hertz charges US$13.50 per hire day plus taxes for an additional driver, with a maximum cap of US$189 plus taxes for the hire period

Oregon state law automatically authorises the renter's spouse as a permitted driver at no extra charge, provided they hold a valid licence and meet the minimum age requirements. For all other drivers, the standard Hertz fee applies unless your rate explicitly waives it.

Any additional driver added to your Portland Hertz hire must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet. Both the main driver and the additional driver must sign the hire agreement at the Portland counter for cover to apply.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a Hertz hire in Portland. The standard minimum age to hire without a surcharge in the United States is 25.

Drivers aged 21 to 24 can hire from Hertz in Portland but will pay an additional daily fee. Hertz charges US$13.50 per hire day plus applicable taxes for young renters, and certain vehicle classes are restricted to drivers 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories.

Drivers under 21 are generally not permitted to hire from Hertz in Portland. The young-renter surcharge is paid directly at the Hertz counter in Portland and is not included in your prepaid rate.

• Age 25 and over: no surcharge
• Age 21 to 24: daily young-renter surcharge applies
• Under 21: not eligible to hire

If you are between 21 and 24, choose an eligible vehicle class such as economy, compact, or intermediate when booking your Portland hire to avoid class-related restrictions at the counter.

Most bookings made through Hola Car Rentals, including Hertz hires in Portland, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations such as a medical emergency, a breakdown on a Portland highway, or an incident far from the city centre.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It is designed for travellers visiting Portland from other countries. It also does not cover damage to the Hertz hire vehicle itself, which is handled by CDW/LDW, or third-party liability, which requires separate cover.

Always review your booking confirmation for the exact terms and coverage limits that apply to your Portland hire.

Yes, one-way hires are available through Hertz in Portland, allowing you to pick up at one location and return to a different one. For example, you can pick up at the Hertz counter at Portland International Airport (7240 NE Airport Way) and return to the off-airport location at 12136 SE Stark Street, or to a Hertz location in another city or state.

A drop-off fee may apply depending on the route. This fee is set by Hertz and varies based on the cities involved, the distance, the vehicle class, and the season. The drop-off fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process.

• Same-city routes (airport to centre of Portland) often carry no drop-off fee
• Routes between Portland and another city or state typically include a drop-off fee
• Cross-border one-ways (for example, Portland to Canada) may be restricted or carry higher fees

Review your booking confirmation before arriving at the Portland Hertz counter to confirm whether a drop-off fee applies to your specific route and what amount is due locally.

Hertz hires in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid any disputes at the Portland Hertz counter or after return:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Portland with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee.

If the vehicle was not full at pickup, the starting level must be noted on the hire agreement, and you only need to return it at that same level. Always verify what is written on the agreement before leaving the Portland Hertz lot.

The insurance coverage included in your Hertz hire in Portland depends on the rate plan selected when booking through Hola Car Rentals. U.S. rates are available in two tiers: All Inclusive and All Inclusive+.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz hire vehicle itself, such as collision damage or theft. A deductible may apply unless your confirmation explicitly states zero deductible.

Third-party liability coverage (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to other people or vehicles while driving the Hertz hire in Portland. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplemental liability coverage to your Portland booking.

• CDW/LDW covers damage to the hire car, not to third parties
• LIS/ALI/SLI covers third-party injury and property damage, not the hire car itself
• Neither covers your personal belongings or your own medical costs

Review your Hola Car Rentals booking confirmation carefully before arriving at the Portland Hertz counter to confirm exactly which coverages are included and whether any deductible applies.

Portland has several road characteristics that can catch first-time visitors off guard when driving a Hertz hire in the city.

Speed enforcement is notably strict. Portland operates 24/7 fixed speed cameras on high-crash corridors, including NE 82nd Avenue, SE Powell Boulevard, SE Division Street, and NE Marine Drive. These cameras issue citations automatically for speeds 11 mph or more over the posted limit, without any police officer present. Speed limits on some of these roads have been recently reduced, so always check posted signs.

The downtown core uses a compact 200-by-200-foot block grid with many one-way streets. Recent changes on roads like NE Broadway have added concrete medians, dedicated bike lanes, and reduced car lanes, which can slow navigation if you are unfamiliar with the area.

• Drivers in Portland are required to yield aggressively to cyclists and pedestrians, in line with the city's Vision Zero safety programme
• A small number of residential blocks in Portland remain unpaved gravel surfaces, maintained by neighbouring property owners rather than the city
• Speed camera fines incurred during your Hertz hire in Portland will be billed to your credit card, often weeks after the hire ends, along with an administrative fee from Hertz

Familiarising yourself with these local conditions before leaving the Portland Hertz lot will help you avoid unexpected charges and drive safely.