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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 6 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Hertz in Portland

Hertz operates a counter inside Portland International Jetport's Rental Car Pavilion, directly beside baggage claim at 1001 Westbrook St — no shuttle required, which cuts the typical pickup process to around 15 minutes once bags arrive. The counter runs seven days a week from 7:00 AM to 11:59 PM; after-hours returns are handled via a drop box at the counter, so late-night arrivals can still complete the return without staff present. The main driving cost to plan for is the Maine Turnpike (I-95), a cashless toll road that uses the E-ZPass electronic toll collection system — opting into Hertz's toll package typically runs US$5–8 per day, and skipping it means tolls are billed at the pay-by-plate rate plus a per-day admin fee that can arrive weeks after the rental closes. Fuel in the Portland area runs roughly US$4.00 per gallon; refill before returning to avoid Hertz's fuel service charge, which typically runs two to three times the pump price. At pickup, Hertz requires a credit card in the primary driver's name — no debit cards are accepted — and the deposit hold is usually US$200–500 depending on vehicle class. Drivers whose licenses use a non-Latin script, such as Arabic, Cyrillic, or Japanese, should carry an International Driving Permit alongside the original license.

Best Car Rental Deals

4.5/ 5
Kia K4

Kia K4 | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Audi A6

Audi A6 | Automatic

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Nissan Rogue

Nissan Rogue | Automatic

SUV

or SUV similar

5 4 Automatic
From / day
4.5/ 5
Jeep Wrangler 2 or 4 door

Jeep Wrangler 2 or 4 door | Automatic

PICKUP

or Pickup similar

4 1 Automatic
From / day
4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Portland include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portland, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Portland.

Will I face unexpected charges at the Hertz counter in Portland when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Portland International Airport (PDX)?

The Hertz counter at Portland International Airport is located at the consolidated rental car facility at 7240 NE Airport Way, Portland, OR 97220. This facility is accessible by a short walk or shuttle from the baggage claim area in the terminal.

Once you arrive at PDX, follow the airport signs toward the rental car center. Proceed to the Hertz check-in counter, then retrieve your vehicle from the adjacent lot. If you are connecting from baggage claim, allow extra time during busy arrival periods, as the consolidated center serves multiple brands and can be high-volume.

Hertz also operates an off-airport location in Portland at 12136 SE Stark Street, which requires self-transport such as a taxi or rideshare to reach, as there is no shuttle from the airport to that site. For most travelers arriving by air, the PDX consolidated facility at 7240 NE Airport Way is the most convenient Hertz pickup point in Portland.

What documents do I need to pick up a Hertz rental car in Portland?

To pick up your Hertz rental in Portland, you must bring the following physical documents:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz counter in Portland. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter. Debit and prepaid cards are not accepted for the security deposit hold, so bring a major credit card with sufficient available credit.

Do I need an International Driving Permit to rent from Hertz in Portland?

It depends on your license. Visitors renting from Hertz in Portland can generally drive with a valid foreign license, but an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required at the Hertz counter in Portland. However, carrying one alongside your original license is always a good precaution.

Keep in mind that an IDP is a translation document only. It is not a standalone license and will not be accepted at the Hertz counter without your original license. You must obtain your IDP in your home country before traveling, as it cannot be issued to foreign license holders once you are in the United States.

How do toll roads work for a Hertz rental in Portland?

Portland, Oregon does not have a major toll highway network within the city itself, but toll roads can be encountered when driving to other parts of Oregon or neighboring states. All Hertz rental vehicles in Portland come equipped with an electronic toll device, as cash toll booths are largely absent across the United States.

At the Hertz counter in Portland, you will have two options for handling tolls:

  • Purchase an unlimited toll package, which typically costs between US$11 and US$25 per rental day, covering all toll charges during your rental period
  • Opt out and pay per use, in which case Hertz will charge the actual toll amount plus an administrative processing fee to your credit card, often weeks after the rental ends

If you choose not to enroll in the Hertz toll program but still drive through a cashless toll lane, the charge will be billed to your card along with processing fees. Review the rental agreement at the Portland counter carefully before deciding which option suits your itinerary.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Portland rental. To claim, email [email protected] within 30 days of returning the vehicle with your rental agreement and toll receipts.

Are there speed cameras I should know about when driving a Hertz rental in Portland?

Yes, Portland has an extensive network of fixed speed cameras that operate 24 hours a day, 7 days a week, and they are a significant difference from most other U.S. cities where enforcement typically relies on mobile units or police presence.

Key corridors where Hertz rental drivers in Portland should be especially attentive include:

  • SE Division Street
  • SE 122nd Avenue
  • NE Marine Drive (speed limit recently reduced from 40 to 35 mph)
  • SE Powell Boulevard
  • NE 82nd Avenue, which has multiple camera locations

These cameras target speeds 11 mph or more over the posted limit and issue citations automatically without an officer present. Portland's Vision Zero program has also reduced speed limits on several corridors in recent years, so posted signs may be lower than you expect.

Speed camera fines issued during your Hertz rental in Portland will be billed to the credit card on file, typically with an additional administrative processing fee from Hertz. These charges often appear on your statement weeks after the rental ends. Driving at or below posted limits on these corridors is the only way to avoid them entirely.

How much is the security deposit for a Hertz rental in Portland?

When you pick up your Hertz rental in Portland, a temporary authorization hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific Hertz location in Portland.

This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears, and it can take up to 15 business days to reflect on your statement after the rental closes.

  • Only a physical, major credit card in the main driver's name is accepted for the deposit hold at the Hertz counter in Portland
  • Debit cards and prepaid cards are not accepted
  • Virtual or digital-only card numbers are not accepted
  • Premium or specialty vehicle classes may carry a higher hold amount

It is a good idea to notify your bank before traveling and to bring a backup credit card in case your primary card is declined at the Portland Hertz counter.

Can I add an additional driver to my Hertz rental in Portland?

Yes, you can add an additional driver to your Hertz rental in Portland, but the additional driver must be physically present at the counter at pickup with a valid driver's license.

Whether there is a fee depends on your rate:

  • If your booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost
  • If not included, Hertz charges US$13.50 per rental day plus taxes for an additional driver, with a maximum cap of US$189 plus taxes for the rental period

Oregon state law automatically authorizes the renter's spouse as a permitted driver at no extra charge, provided they hold a valid license and meet the minimum age requirements. For all other drivers, the standard Hertz fee applies unless your rate explicitly waives it.

Any additional driver added to your Portland Hertz rental must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet. Both the main driver and the additional driver must sign the rental agreement at the Portland counter for coverage to apply.

Is there a young driver surcharge for under-25 renters at Hertz in Portland?

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a Hertz rental in Portland. The standard minimum age to rent without a surcharge in the United States is 25.

Drivers aged 21 to 24 can rent from Hertz in Portland but will pay an additional daily fee. Hertz charges US$13.50 per rental day plus applicable taxes for young renters, and certain vehicle classes are restricted to drivers 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories.

Drivers under 21 are generally not permitted to rent from Hertz in Portland. The young-renter surcharge is paid directly at the Hertz counter in Portland and is not included in your prepaid rate.

  • Age 25 and over: no surcharge
  • Age 21 to 24: daily young-renter surcharge applies
  • Under 21: not eligible to rent

If you are between 21 and 24, choose an eligible vehicle class such as economy, compact, or intermediate when booking your Portland rental to avoid class-related restrictions at the counter.

What travel assistance is included with my Hertz booking in Portland?

Most bookings made through Hola Car Rentals, including Hertz rentals in Portland, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations such as a medical emergency, a breakdown on a Portland highway, or an incident far from the city center.

Coverage typically includes:

  • Travel and medical insurance for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It is designed for travelers visiting Portland from other countries. It also does not cover damage to the Hertz rental vehicle itself, which is handled by CDW/LDW, or third-party liability, which requires separate coverage.

Always review your booking confirmation for the exact terms and coverage limits that apply to your Portland rental.

Can I pick up a Hertz car in Portland and return it to a different city?

Yes, one-way rentals are available through Hertz in Portland, allowing you to pick up at one location and return to a different one. For example, you can pick up at the Hertz counter at Portland International Airport (7240 NE Airport Way) and return to the off-airport location at 12136 SE Stark Street, or to a Hertz location in another city or state.

A drop-off fee may apply depending on the route. This fee is set by Hertz and varies based on the cities involved, the distance, the vehicle class, and the season. The drop-off fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process.

  • Same-city routes (airport to downtown Portland) often carry no drop-off fee
  • Routes between Portland and another city or state typically include a drop-off fee
  • Cross-border one-ways (for example, Portland to Canada) may be restricted or carry higher fees

Review your booking confirmation before arriving at the Portland Hertz counter to confirm whether a drop-off fee applies to your specific route and what amount is due locally.

What is the fuel policy for Hertz rentals in Portland?

Hertz rentals in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid any disputes at the Portland Hertz counter or after return:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Portland with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus an administrative service fee.

If the vehicle was not full at pickup, the starting level must be noted on the rental agreement, and you only need to return it at that same level. Always verify what is written on the agreement before leaving the Portland Hertz lot.

What insurance coverage is included in my Hertz rental in Portland?

The insurance coverage included in your Hertz rental in Portland depends on the rate plan selected when booking through Hola Car Rentals. U.S. rates are available in two tiers: All Inclusive and All Inclusive+.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Hertz rental vehicle itself, such as collision damage or theft. A deductible may apply unless your confirmation explicitly states zero deductible.

Third-party liability coverage (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to other people or vehicles while driving the Hertz rental in Portland. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplemental liability coverage to your Portland booking.

  • CDW/LDW covers damage to the rental car, not to third parties
  • LIS/ALI/SLI covers third-party injury and property damage, not the rental car itself
  • Neither covers your personal belongings or your own medical costs

Review your Hola Car Rentals booking confirmation carefully before arriving at the Portland Hertz counter to confirm exactly which coverages are included and whether any deductible applies.

What should I know about Portland's road layout before picking up my Hertz rental?

Portland has several road characteristics that can catch first-time visitors off guard when driving a Hertz rental in the city.

Speed enforcement is notably strict. Portland operates 24/7 fixed speed cameras on high-crash corridors, including NE 82nd Avenue, SE Powell Boulevard, SE Division Street, and NE Marine Drive. These cameras issue citations automatically for speeds 11 mph or more over the posted limit, without any police officer present. Speed limits on some of these roads have been recently reduced, so always check posted signs.

The downtown core uses a compact 200-by-200-foot block grid with many one-way streets. Recent changes on roads like NE Broadway have added concrete medians, dedicated bike lanes, and reduced car lanes, which can slow navigation if you are unfamiliar with the area.

  • Drivers in Portland are required to yield aggressively to cyclists and pedestrians, in line with the city's Vision Zero safety program
  • A small number of residential blocks in Portland remain unpaved gravel surfaces, maintained by adjacent property owners rather than the city
  • Speed camera fines incurred during your Hertz rental in Portland will be billed to your credit card, often weeks after the rental ends, along with an administrative fee from Hertz

Familiarizing yourself with these local conditions before leaving the Portland Hertz lot will help you avoid unexpected charges and drive safely.

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