Enterprise Car Hire
in Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Miami International Airport (MIA), the Enterprise counter is located inside the Rental Car Centre (RCC), which you reach via the free MIA Mover train.

• After clearing baggage claim and migration, take the lift or escalator to Level 3 of the terminal.
• Follow the purple and magenta MIA Mover signs towards the station, situated between the Dolphin and Flamingo garages. Use the moving walkways to reach the platform.
• Board the MIA Mover train, which is free and runs frequently. The journey takes approximately 4 minutes.
• Arrive at the Rental Car Centre on Level 4. Upon entry, proceed to the Enterprise counter on your left. Self-service kiosks are also available to expedite the process.

The total time from baggage claim to the Enterprise counter in Miami is typically 10 to 15 minutes under normal conditions. The RCC operates 24 hours, although Enterprise counter hours may be limited late at night, roughly between 11 p.m. and 5 a.m. On rare occasions, the MIA Mover undergoes overnight maintenance; the airport posts alerts and provides alternative transport when this occurs.

To collect your Enterprise hire car in Miami, you must present all of the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driving licence in the main driver’s name. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended.
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID.
• Your booking confirmation.
• Round-trip flight or cruise tickets if you are visiting from abroad.

The IDP is a translation document only and must always be carried alongside your original licence. It is not a standalone licence and will not be accepted without it. Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders. Enterprise staff in Miami will verify all documents before releasing the vehicle.

Yes, Miami has several toll roads and almost all are fully cashless, meaning there are no cash booths. Common toll roads in the Miami area include the Florida Turnpike and the I-95 Express lanes, with estimated daily toll costs ranging from approximately US$5 to US$20 depending on your route.

Your Enterprise hire vehicle in Miami will include an electronic toll device or a plate-based billing system. At the Enterprise counter, you will typically have two options:

• Unlimited toll package via Enterprise TollPass, available for approximately US$4.95 per day when used. This covers all tolls during your hire period.
• Pay per use, where Enterprise charges you the actual toll amount plus daily or administrative processing fees after your hire ends. Toll charges can appear on your card days or even weeks after you return the vehicle.

If you plan to use your own visitor toll pass such as Florida's SunPass, inform the Enterprise agent at the Miami counter so they can deactivate the vehicle's default device and prevent duplicate charges. Opting out and paying manually at cash lanes is rarely possible in Miami since most gantries are cashless.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise hire in Miami.

Given that Miami toll roads such as the Florida Turnpike and I-95 Express can cost between US$5 and US$20 per day, this benefit can add up meaningfully over a multi-day hire.

To claim your Tolls Cashback after returning your Enterprise vehicle in Miami:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Enterprise, and a toll invoice or statement showing the charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days will not be accepted. This benefit covers toll charges only, not fines or parking penalties.

The standard minimum age to hire with Enterprise in Miami without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge, also called an underage fee, at the Enterprise counter in Miami.

Additional points to consider:

• Florida is not one of the states (New York and Michigan) that legally require hires to drivers aged 18 and over, so the Enterprise minimum in Miami follows the standard 21-to-24 policy with a surcharge.
• Many vehicle classes are restricted to drivers aged 25 and over. Categories such as full-size SUVs, minivans, convertibles, luxury, and premium vehicles typically require the main driver to be at least 25. Economy, compact, and intermediate SUV classes are generally available to younger renters.
• The young-driver surcharge for Enterprise in Miami is approximately US$15 per day plus applicable taxes, payable at the counter.
• Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for an underage fee waiver on eligible Avis or Budget rates, but this exception does not apply to Enterprise.

All drivers, regardless of age, must present a valid driving licence and a physical major credit card in their name for the security deposit.

When you pick up your Enterprise hire car in Miami, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

Key details for Enterprise in Miami:

• Typical hold amounts for standard vehicles in the United States range from approximately US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and Enterprise's policies at the Miami location.
• Only a physical major credit card with the driver’s name printed on the card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• The card must be in the main driver’s name and have sufficient available credit to cover the hold plus any expected charges.
• After you return the vehicle, Enterprise releases the hold. Your bank or card issuer controls how quickly it reappears on your available credit, which can take up to 15 working days.

It is advisable to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel plans to avoid fraud blocks on in-person authorisations in Miami.

Yes, you can add an additional driver to your Enterprise hire in Miami, either as part of your rate or by paying a fee at the counter.

For Enterprise in Miami, the additional driver fee is approximately US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Enterprise counter in Miami:

• The additional driver must be physically present at the counter at the time of collection.
• They must present a valid driving licence and any required identification.
• If their licence uses a non-Latin alphabet, they will also need an International Driving Permit.
• They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge in addition to the additional driver fee.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Enterprise hire agreement in Miami are covered by the vehicle's protections such as Collision Damage Waiver and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections and incur additional charges.

After-hours return options at Enterprise locations in Miami vary by location, so it is important to confirm the policy for your specific pickup site before your hire begins.

At Miami International Airport (MIA), the Rental Car Centre is open 24 hours, but the Enterprise counter itself may have limited staffing during overnight hours, roughly between 11 p.m. and 5 a.m. Confirm after-hours procedures directly with Enterprise at the MIA counter when you collect the vehicle.

For Enterprise neighbourhood locations in Miami:

• Some locations, such as the Miami SW 128th St branch, do offer after-hours returns. In those cases, Enterprise staff provide return instructions at collection. You lock the vehicle and deposit the keys in a drop box near the main entrance. Your responsibility for the vehicle's condition continues until an Enterprise employee inspects it the next working day.
• Other locations, such as the Miami SW 137th Ave branch, do not offer after-hours returns.

Regardless of location, always ask the Enterprise agent in Miami for specific after-hours instructions at the time of collection, keep a photo of the vehicle's condition, and retain your fuel receipt if you refuelled before returning.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to Enterprise hires in Miami as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers during your trip.
• Legal assistance in the event of a road accident, which can be especially valuable if you are involved in an incident on Miami highways such as the Florida Turnpike or I-95.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This cover does not replace Collision Damage Waiver or liability insurance for the Enterprise vehicle itself. It is a separate travel protection benefit.

To contact the assistance line 24/7, call +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Enterprise hires in Miami follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps for a smooth fuel return in Miami:

• At collection, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• Refuel within approximately 10 miles of your return location in Miami before dropping off the vehicle. Keep your fuel receipt showing the date, time, and station address.
• At return, show the gauge at full and present the receipt if requested.

If you return the Enterprise vehicle in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at eligible Enterprise locations in Miami, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence. Some Enterprise locations near Miami International Airport may also offer a prepaid fuel option at the counter; if you accept it, any unused fuel is generally non-refundable.

Yes, one-way hires with Enterprise are possible in Miami, allowing you to pick up in Miami and return the vehicle in a different city. However, a drop-off fee may apply depending on your specific route.

Key points about one-way hires from Miami with Enterprise:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is set by Enterprise and cannot be prepaid.
• Some routes from Miami do not incur a drop-off fee. For example, a one-way from Miami International Airport (MIA) to Orlando (MCO) may carry no drop-off fee due to the relatively short distance, though this depends on current Enterprise pricing.
• Longer routes, such as Miami to cities in other states, typically do carry a drop-off fee.
• Cross-border one-way hires, such as returning the vehicle in another country, are often restricted or require prior approval from Enterprise.

During the booking process, the drop-off fee for your Miami Enterprise hire will be shown under the charges due at destination section. Always review your booking confirmation to verify whether a fee applies before finalising your reservation. If the Enterprise counter in Miami charges a different amount than what was disclosed, keep all paperwork and contact support.

The insurance and protection options included with your Enterprise hire in Miami depend on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the Miami counter.

Common cover types available for Enterprise hires in Miami:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your plan states zero excess.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving the Enterprise vehicle in Miami. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. These are separate protections.

At the Enterprise counter in Miami, you may be offered additional optional products such as personal accident insurance or personal effects cover. You are not obliged to accept any add-on not listed on your booking confirmation. If you are charged for something not listed, keep the paperwork and contact support after your hire ends.

Yes, there are a few driving rules in Miami worth knowing before you get behind the wheel of your Enterprise hire.

Left turn on red: In Miami, a left turn on red is only permitted when turning from a one-way street onto another one-way street, and only after a complete stop and where signs permit. This is more restrictive than some other U.S. cities, so do not assume a left on red is allowed at every intersection.

Cashless toll roads: Nearly all expressways around Miami, including the Florida Turnpike and I-95 Express lanes, are fully cashless. Your Enterprise vehicle will have an electronic toll device or plate-based billing. Make sure you understand which toll option you selected at the Enterprise counter in Miami to avoid unexpected charges after your hire.

Other practical notes for driving your Enterprise hire in Miami:

• Major interchange construction is ongoing in the Miami area, including the I-395 and I-95 corridor. Allow extra time and follow GPS guidance carefully.
• Speed enforcement is active on Miami expressways. Obey posted limits to avoid fines that may be billed to you after your hire through Enterprise.
• Florida has no congestion charges or emissions zones, so there are no additional city-centre driving fees beyond standard tolls.