Enterprise Car Hire
in Brickell

Hola Car Rentals is the only premium partner of the top car hire brands operating in Brickell, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Brickell.

No. With Hola Car Rentals, all costs and charges for your booking in Brickell are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Brickell charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise location in Brickell is at 1109 Brickell Ave, Miami, FL 33131, inside the JW Marriott Hotel. You go directly to the counter inside the hotel to collect your vehicle.

Counter hours are:

• Monday to Friday: 08:00 to 18:00
• Saturday: 09:00 to 17:00
• Sunday: 09:00 to 13:00

After-hours pickup and return are not available at this Enterprise Brickell branch, so plan your arrival and drop-off within those windows. If your flight or cruise arrives outside these hours, you may need to arrange overnight accommodation and collect the vehicle the following morning.

No, after-hours returns are not available at the Enterprise Brickell branch on 1109 Brickell Ave. The counter closes at 18:00 on weekdays, 17:00 on Saturdays, and 13:00 on Sundays, and there is no key-drop facility for outside those hours.

To avoid late-return fees, plan to bring the vehicle back before closing time. If you are unsure whether you can make it in time, contact the Enterprise Brickell counter directly to discuss your options. Returning the car after the agreed time can result in additional hourly or daily charges, plus a potential late fee, so timing your return carefully is important.

If your travel schedule makes an on-time return uncertain, consider whether picking up at a location with extended hours, such as the Enterprise facility at Miami International Airport, better fits your itinerary.

Florida's toll roads are almost entirely cashless, and this applies to all routes you are likely to use from the Enterprise Brickell location. Roads such as the Florida Turnpike and I-95 Express lanes near Miami use electronic gantries that read a transponder or photograph your licence plate.

Your Enterprise hire vehicle comes equipped with an electronic toll device. At the Brickell counter you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your card, sometimes weeks after you return the vehicle

If you prefer to use your own visitor toll pass, inform the Enterprise agent at the Brickell counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Review the toll programme terms carefully before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals, including Enterprise hires picked up in Brickell, include Tolls Cashback of up to 5% of your total booking value.

Given that Miami-area toll roads, including the Florida Turnpike and I-95 Express lanes, can add up to US$5 to US$20 per day, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Enterprise vehicle in Brickell:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

When collecting your Enterprise vehicle at the Brickell location, you must present all documents in physical form. Digital copies are not accepted at the counter.

• Your original, unexpired driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise documents if you are visiting from abroad

If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

Debit cards and prepaid cards are not accepted for the security authorisation hold at the Enterprise Brickell counter. Bring a backup credit card in your name in case your primary card is declined.

When you pick up your Enterprise vehicle at the Brickell location, a temporary authorisation hold is placed on your credit card. This is not a charge, but it reduces your available credit until the hire ends and your bank releases the hold.

For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400. The exact amount at the Enterprise Brickell counter depends on the vehicle class, hire duration, and the partner's current policy. Premium or specialised vehicles may carry a higher hold.

Important points to bear in mind:

• Only a physical major credit card in the main driver’s name is accepted for the deposit; debit and prepaid cards are not allowed
• Ensure your card has sufficient available credit to cover the hold plus any expected charges
• After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect this
• Set a travel notice with your bank before arriving at the Brickell Enterprise counter to prevent fraud blocks on the authorisation

Yes, you can add an additional driver to your Enterprise hire at the Brickell counter, but the additional driver must be physically present at collection with a valid driving licence to sign the hire agreement.

Whether the fee applies depends on your rate:

• If your booking confirmation states additional driver is included, no extra fee is charged for the first additional driver
• If not included, Enterprise charges approximately US$15 per day for each additional driver added at the Brickell counter

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Enterprise vehicle in Brickell without being named on the contract may void your cover and result in additional charges.

If the additional driver’s licence uses a non-Latin alphabet, they will also need an International Driving Permit alongside their original licence. Check your booking confirmation before arriving at the Brickell location to confirm whether the additional driver fee is already included in your rate.

The minimum age to hire from Enterprise in Brickell without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to 25 and older include full-size saloons, full-size SUVs, minivans, convertibles, luxury, and premium categories. Younger renters in Brickell are generally limited to economy, compact, and intermediate vehicle classes.

Florida is not one of the states, such as New York or Michigan, that legally requires hire companies to serve drivers aged 18 and older, so the Enterprise Brickell location follows the standard 21-minimum policy with the young-driver surcharge applied daily.

If you are between 21 and 24, budget for the additional daily fee when comparing hire costs. The surcharge is paid at the counter and is not included in your prepaid rate. Contact customer service before booking if you are unsure which vehicle classes are available for your age group at the Brickell location.

Yes, most bookings made through Hola Car Rentals, including Enterprise hires starting in Brickell, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not replace CDW/LDW for damage to the Enterprise vehicle itself, nor does it cover third-party liability to others. If you are involved in an incident while driving in or around Brickell, prioritise safety, contact local authorities if needed, and then notify the Enterprise partner using the number on your hire agreement.

To reach the Terrawind assistance line 24 hours a day, call +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Yes, one-way hires between the Enterprise Brickell location and Miami International Airport are generally possible, but a drop-off fee may apply depending on the route and the rate you select.

When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the section labelled to pay at destination. If no fee appears, the one-way route does not carry a surcharge for that specific combination.

Key points to bear in mind:

• The drop-off fee is set by Enterprise and cannot be prepaid through your booking; it is paid at the counter
• Changing your return location after booking may reprice the hire and recalculate the fee
• The fee is separate from fuel, tolls, and taxes

If you booked a round trip and want to change the return location to Miami Airport mid-hire, you must contact the Enterprise branch directly, as mid-hire route changes require partner approval and may increase the fee. Always verify the drop-off terms on your confirmation before collection in Brickell.

Enterprise hires collected in Brickell follow a full-to-full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra costs at the Enterprise Brickell location:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Brickell counter
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Brickell with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

The counter may also offer a prepaid fuel option. If you accept it, any unused fuel is generally non-refundable, so the full-to-full approach is usually better value for most renters.

Insurance cover depends on the rate plan you selected when booking your Enterprise hire in Brickell. Review your booking confirmation carefully to see what is included.

The two main protections to look for are:

• CDW/LDW (Collision Damage Waiver or Loss Damage Waiver): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation states zero deductible
• LIS/ALI/SLI (Supplemental Liability Insurance): covers bodily injury and property damage you may cause to third parties while driving in Brickell or elsewhere in Florida

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Enterprise vehicle itself. They are separate protections and work together.

Neither cover applies to drivers not listed on the hire agreement, so add all additional drivers at the Brickell counter before departure. If an incident occurs, notify Enterprise immediately using the contact number on your hire agreement, as late reporting can affect your claim.

If your flight is delayed and you cannot reach the Enterprise Brickell counter at your scheduled collection time, the reservation will generally be held for up to 24 hours from the original collection time, provided you arrive during counter operating hours.

The Enterprise Brickell branch closes at 18:00 on weekdays, 17:00 on Saturdays, and 13:00 on Sundays, so a late-night arrival means you will need to wait until the counter reopens the following morning.

Steps to take if your arrival is delayed:

• If the delay is less than 24 hours, your booking should be held automatically; plan to arrive during opening hours
• If the delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to discuss options
• Bookings not collected within 24 hours of the original collection time may be forfeited without a refund

Because the Brickell Enterprise location does not offer after-hours collection, timing your arrival within business hours is especially important compared to airport locations with extended schedules.