Enterprise Car Hire
in Miami Beach

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami Beach.

No. With Hola Car Rentals, all costs and charges for your booking in Miami Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Enterprise operates several counter locations directly in Miami Beach, so you do not need to go to the airport to pick up your vehicle.

• 1000 5th St, Suite 100, Miami Beach, FL 33139 (South Beach, 5th Street location), pick-up service available at this branch
• 4332 Collins Ave, Miami Beach, FL 33140
• 4441 Collins Ave, Miami Beach, FL 33140 (Fontainebleau Hotel area)

These are street-level counters with direct access. No shuttle is required. Simply proceed to the branch address, present your documents, and complete the hire agreement at the Enterprise desk.

If you are arriving at Miami International Airport (MIA) first, note that the airport is approximately 8 to 10 miles from Miami Beach. The Enterprise counter at MIA is located at the consolidated Rental Car Centre (RCC), reached by a free shuttle from the terminal. From there, you would drive to Miami Beach separately. Many visitors find it more convenient to pick up directly at one of the Miami Beach Enterprise branches instead.

Enterprise counter hours in Miami Beach vary by branch and are more limited than airport locations, so planning your hire time carefully is important.

• 1000 5th St (South Beach): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM (some sources show until 5:00 PM), Sunday closed
• 4332 Collins Ave and 4441 Collins Ave: Monday to Friday approximately 8:00 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, Sunday closed or limited hours

After-hours returns are not available at the 5th Street Enterprise branch in Miami Beach. If you return the vehicle after closing, you would need to park it and contact the branch the following business day.

Hours can change on public holidays, so always confirm the schedule on your booking confirmation before travel. If your flight arrives late or on a Sunday, consider whether an airport hire at Miami International Airport better fits your schedule, as the Enterprise counter there operates on different hours.

Toll roads around Miami Beach are almost entirely cashless, meaning you cannot pay with coins or cash at most gantries. Your Enterprise hire vehicle will include an electronic toll device or a plate-based billing system.

At the Enterprise counter in Miami Beach, you will typically have two options:

• TollPass (unlimited toll package): Enterprise charges approximately US$4.95 per day when tolls are used. This covers your toll usage through the SunPass and E-PASS systems that operate on Florida expressways, including the Florida Turnpike and I-95 Express Lanes near Miami Beach.
• Pay per use: If you decline the toll programme and still drive through a cashless gantry, the toll is captured via Toll-by-Plate (a photo of your licence plate). Enterprise, as the registered vehicle owner, is billed by the toll agency and then passes the charge to you along with an administrative processing fee.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

If you plan to use your own visitor toll pass, inform the Enterprise agent at pickup so they can deactivate the vehicle's default device and avoid duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Enterprise hire in Miami Beach and covers tolls paid on Florida's cashless expressways such as the Florida Turnpike and I-95 Express Lanes.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25.

To claim your cashback after returning your Enterprise vehicle in Miami Beach:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback – Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals booking confirmation, the Enterprise hire agreement signed at pickup, and a toll receipt or statement showing charges paid during your hire

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Enterprise vehicle in Miami Beach, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• Valid driver’s licence (original, unexpired, in the main driver’s name)
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence, not as a replacement.
• Passport or valid government-issued photo ID
• Physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the security deposit authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

At the Enterprise counter in Miami Beach, the agent will verify all documents, place a temporary authorisation hold on your credit card (typically around US$300 to US$400 for standard vehicles), and have you sign the hire agreement. Debit cards and prepaid cards are not accepted for the security deposit authorisation hold.

Yes, a physical major credit card in the main driver’s name is required to pick up your Enterprise hire in Miami Beach, even if you have already prepaid your booking.

The Enterprise counter in Miami Beach will place a temporary authorisation hold on your card at pickup. For standard vehicles in the United Kingdom, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and branch policy.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card
• The driver’s name must be printed on the physical card
• The card must have sufficient available credit to cover the hold amount
• Digital wallets, virtual cards, and single-use card numbers are not accepted

The hold is released after you return the vehicle, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card is always a good idea in case your primary card is declined.

Yes, hiring from Enterprise in Miami Beach involves local taxes and fees on top of your prepaid rate. Miami Beach sits within Miami-Dade County, which applies several surcharges that are common across the area.

• Florida state sales tax: 6%
• Miami-Dade tourist development tax: approximately 7% (countywide levy)
• If you pick up at Miami International Airport instead of a Miami Beach Enterprise branch, additional airport concession recovery fees of approximately US$2 to US$5 per day and customer facility charges of approximately US$4.50 to US$7 per day also apply

Choosing a Miami Beach city-centre Enterprise location such as 1000 5th St or 4332 Collins Ave instead of the airport counter can reduce your total cost by avoiding airport-specific surcharges, which can add 20 to 30% to the base rate.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Enterprise counter at pickup. If a fee appears at the counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

The minimum age to hire from Enterprise in Miami Beach without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily young-renter fee at the Enterprise counter.

For Enterprise, Alamo, and National, the additional driver fee for drivers under 25 is approximately US$15 per day plus applicable taxes, paid at the counter in Miami Beach.

• Drivers under 21 are generally not permitted to hire from Enterprise in Florida
• Certain vehicle classes such as full-size SUVs, premium, luxury, convertibles, and vans are typically restricted to drivers aged 25 and older
• Economy, compact, and intermediate SUV categories are usually available to drivers aged 21 to 24

Florida is not one of the states (like New York or Michigan) that legally requires hire companies to serve drivers aged 18 and older, so the standard Enterprise policy applies in Miami Beach. Always confirm the surcharge amount on your booking confirmation, as amounts can vary by location and season.

Yes, you can add an additional driver to your Enterprise hire in Miami Beach, either included in your rate or for a fee paid at the counter.

For Enterprise in Miami Beach, the additional driver fee is approximately US$15 per day plus taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is covered.

• The additional driver must be present at the Enterprise counter in Miami Beach at pickup
• They must bring their own valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the same minimum age requirements as the main driver
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement are covered by protections such as CDW/LDW and liability cover. If someone drives who is not named on the contract, cover may be void and additional charges could apply.

Enterprise hires in Miami Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Enterprise return location in Miami Beach before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee.

For after-hours returns at Miami Beach Enterprise branches, note that after-hours returns are not available at the 5th Street location. Plan to return during branch opening hours to avoid complications with the fuel check.

Miami Beach has a dense grid of one-way streets, particularly in the South Beach area, that can be disorienting for first-time visitors driving an Enterprise hire.

• Many parallel streets in South Beach alternate direction, with one running northbound and the adjacent street running southbound. The streets are narrow and junctions are closely spaced, giving little time to spot one-way signs or painted arrows.
• Ocean Drive converts to one-way southbound on Friday and Saturday nights, requiring detours via Alton Road or Collins Avenue.
• Pilot programmes on Sheridan Avenue and Royal Palm Avenue between 40th and 42nd Streets convert lanes during peak hours (3:30 PM to 7:00 PM), with parking bans on certain curbs during those windows.
• A useful tip: check the direction parked cars are facing to confirm whether a street is one-way before turning onto it.

Left turns on red are legal in Florida only when turning from a two-way street onto a confirmed one-way street, but the visual similarity of streets in Miami Beach can make it easy to misjudge. Violations carry fines. Using a GPS navigation app updated with current road data is strongly recommended when driving your Enterprise vehicle around Miami Beach.

Yes, one-way hires are generally available through Enterprise, allowing you to pick up in Miami Beach and return the vehicle at a different location, though a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is listed under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation. This fee cannot be prepaid and is settled at the Enterprise counter.

• Same-city routes (for example, Miami Beach to Miami International Airport) often carry no drop-off fee
• Routes between different cities or states typically do carry a one-way fee
• Cross-border one-way hires (for example, to another country) may be restricted or require special authorisation from Enterprise

If you need to change your return location after booking, contact support before your pickup date, as mid-hire route changes must be approved by the Enterprise branch and may increase the fee or affect availability.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage via Terrawind Global Protection, which applies to your Enterprise hire in Miami Beach and any driving you do during the trip.

This benefit is particularly relevant in Miami Beach given the busy causeways, expressway interchanges such as the Golden Glades, and the I-95 Express Lanes, where an unexpected incident far from the city centre could leave you needing urgent support.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always review your booking confirmation for the exact terms and limits that apply to your itinerary.