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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 3 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 4 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Enterprise in Miami Beach

Enterprise operates neighborhood locations in Miami Beach itself, including branches on 5th Street and Collins Avenue, so renters already staying on the island can skip the airport run entirely. For those arriving at Miami International Airport, the MIA Rental Car Center at 3900 NW 25th Street is reached via the MIA Mover, a free automated train departing from the terminal's third level between the Dolphin and Flamingo garages — the ride takes roughly four minutes, and the Enterprise counter sits on the fourth level of the center. The drive from MIA to Miami Beach covers about 12 miles and typically runs 20 minutes outside peak traffic. Miami's expressways are fully cashless, operating on the SunPass electronic toll system; Enterprise's toll service runs around US$4.95 per day with a cap near US$30 per rental period, and opting out means tolls are billed at the pay-by-plate rate with additional admin fees. Fuel in the Miami Beach area typically runs above US$5.00 per gallon, so refueling close to the airport before return is worth planning. Enterprise requires a credit card in the primary driver's name at pickup, with a deposit hold of roughly US$200–300 for standard vehicles. Drivers under 25 may face a young-driver surcharge. If your license uses a non-Latin script — Arabic, Chinese, or Cyrillic, for example — bring an International Driving Permit.

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Miami Beach include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Miami Beach, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Miami Beach.

Will I face unexpected charges at the Enterprise counter in Miami Beach when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Miami Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Miami Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Enterprise pickup locations in Miami Beach?

Enterprise operates several counter locations directly in Miami Beach, so you do not need to go to the airport to pick up your vehicle.

  • 1000 5th St, Suite 100, Miami Beach, FL 33139 (South Beach, 5th Street location), pick-up service available at this branch
  • 4332 Collins Ave, Miami Beach, FL 33140
  • 4441 Collins Ave, Miami Beach, FL 33140 (Fontainebleau Hotel area)

These are street-level counters with direct access. No shuttle is required. Simply proceed to the branch address, present your documents, and complete the rental agreement at the Enterprise desk.

If you are arriving at Miami International Airport (MIA) first, note that the airport is approximately 8 to 10 miles from Miami Beach. The Enterprise counter at MIA is located at the consolidated Rental Car Center (RCC), reached by a free shuttle from the terminal. From there, you would drive to Miami Beach separately. Many visitors find it more convenient to pick up directly at one of the Miami Beach Enterprise branches instead.

What are the opening hours for Enterprise branches in Miami Beach?

Enterprise counter hours in Miami Beach vary by branch and are more limited than airport locations, so planning your pickup time carefully is important.

  • 1000 5th St (South Beach): Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM (some sources show until 5:00 PM), Sunday closed
  • 4332 Collins Ave and 4441 Collins Ave: Monday to Friday approximately 8:00 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, Sunday closed or limited hours

After-hours returns are not available at the 5th Street Enterprise branch in Miami Beach. If you return the vehicle after closing, you would need to park it and contact the branch the following business day.

Hours can change on public holidays, so always confirm the schedule on your booking confirmation before travel. If your flight arrives late or on a Sunday, consider whether an airport pickup at Miami International Airport better fits your schedule, as the Enterprise counter there operates on different hours.

How do tolls work when renting from Enterprise in Miami Beach?

Toll roads around Miami Beach are almost entirely cashless, meaning you cannot pay with coins or cash at most gantries. Your Enterprise rental vehicle will include an electronic toll device or a plate-based billing system.

At the Enterprise counter in Miami Beach, you will typically have two options:

  • TollPass (unlimited toll package): Enterprise charges approximately US$4.95 per day when tolls are used. This covers your toll usage through the SunPass and E-PASS systems that operate on Florida expressways, including the Florida Turnpike and I-95 Express Lanes near Miami Beach.
  • Pay per use: If you decline the toll program and still drive through a cashless gantry, the toll is captured via Toll-by-Plate (a photo of your license plate). Enterprise, as the registered vehicle owner, is billed by the toll agency and then passes the charge to you along with an administrative processing fee.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

If you plan to use your own visitor toll pass, inform the Enterprise agent at pickup so they can deactivate the vehicle's default device and avoid duplicate charges.

Can I get toll cashback on my Enterprise rental in Miami Beach?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Enterprise rental in Miami Beach and covers tolls paid on Florida's cashless expressways such as the Florida Turnpike and I-95 Express Lanes.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25.

To claim your cashback after returning your Enterprise vehicle in Miami Beach:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback – Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals reservation confirmation, the Enterprise rental agreement signed at pickup, and a toll receipt or statement showing charges paid during your rental

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my Enterprise rental in Miami Beach?

To collect your Enterprise vehicle in Miami Beach, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • Valid driver's license (original, unexpired, in the main driver's name)
  • International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license, not as a replacement.
  • Passport or valid government-issued photo ID
  • Physical major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

At the Enterprise counter in Miami Beach, the agent will verify all documents, place a temporary hold on your credit card (typically around US$300 to US$400 for standard vehicles), and have you sign the rental agreement. Debit cards and prepaid cards are not accepted for the security hold.

Do I need a credit card to pick up my Enterprise car in Miami Beach?

Yes, a physical major credit card in the main driver's name is required to pick up your Enterprise rental in Miami Beach, even if you have already prepaid your booking.

The Enterprise counter in Miami Beach will place a temporary authorization hold on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, rental duration, and branch policy.

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card
  • The driver's name must be printed on the physical card
  • The card must have sufficient available credit to cover the hold amount
  • Digital wallets, virtual cards, and single-use card numbers are not accepted

The hold is released after you return the vehicle, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card is always a good idea in case your primary card is declined.

Are there extra taxes and fees on Enterprise rentals in Miami Beach?

Yes, renting from Enterprise in Miami Beach involves local taxes and fees on top of your prepaid rate. Miami Beach sits within Miami-Dade County, which applies several surcharges that are common across the area.

  • Florida state sales tax: 6%
  • Miami-Dade tourist development tax: approximately 7% (countywide levy)
  • If you pick up at Miami International Airport instead of a Miami Beach Enterprise branch, additional airport concession recovery fees of approximately US$2 to US$5 per day and customer facility charges of approximately US$4.50 to US$7 per day also apply

Choosing a Miami Beach city-center Enterprise location such as 1000 5th St or 4332 Collins Ave instead of the airport counter can reduce your total cost by avoiding airport-specific surcharges, which can add 20 to 30% to the base rate.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Enterprise counter at pickup. If a fee appears at the counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

What is the minimum age to rent from Enterprise in Miami Beach?

The minimum age to rent from Enterprise in Miami Beach without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily young-renter fee at the Enterprise counter.

For Enterprise, Alamo, and National, the additional driver fee for renters under 25 is approximately US$15 per day plus applicable taxes, paid at the counter in Miami Beach.

  • Drivers under 21 are generally not permitted to rent from Enterprise in Florida
  • Certain vehicle classes such as full-size SUVs, premium, luxury, convertibles, and vans are typically restricted to renters aged 25 and older
  • Economy, compact, and intermediate SUV categories are usually available to renters aged 21 to 24

Florida is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers aged 18 and older, so the standard Enterprise policy applies in Miami Beach. Always confirm the surcharge amount on your booking confirmation, as amounts can vary by location and season.

Can I add an additional driver to my Enterprise rental in Miami Beach?

Yes, you can add an additional driver to your Enterprise rental in Miami Beach, either included in your rate or for a fee paid at the counter.

For Enterprise in Miami Beach, the additional driver fee is approximately US$15 per day plus taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is covered.

  • The additional driver must be present at the Enterprise counter in Miami Beach at pickup
  • They must bring their own valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • They must meet the same minimum age requirements as the main driver
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Enterprise rental agreement are covered by protections such as CDW/LDW and liability coverage. If someone drives who is not named on the contract, coverage may be void and additional charges could apply.

How does the fuel policy work for Enterprise rentals in Miami Beach?

Enterprise rentals in Miami Beach follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

  • At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Enterprise return location in Miami Beach before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a service fee.

For after-hours returns at Miami Beach Enterprise branches, note that after-hours returns are not available at the 5th Street location. Plan to return during branch opening hours to avoid complications with the fuel check.

What are the one-way street rules I should know when driving an Enterprise rental in Miami Beach?

Miami Beach has a dense grid of one-way streets, particularly in the South Beach area, that can be disorienting for first-time visitors driving an Enterprise rental.

  • Many parallel streets in South Beach alternate direction, with one running northbound and the adjacent street running southbound. The streets are narrow and junctions are closely spaced, giving little time to spot one-way signs or painted arrows.
  • Ocean Drive converts to one-way southbound on Friday and Saturday nights, requiring detours via Alton Road or Collins Avenue.
  • Pilot programs on Sheridan Avenue and Royal Palm Avenue between 40th and 42nd Streets convert lanes during peak hours (3:30 PM to 7:00 PM), with parking bans on certain curbs during those windows.
  • A useful tip: check the direction parked cars are facing to confirm whether a street is one-way before turning onto it.

Left turns on red are legal in Florida only when turning from a two-way street onto a confirmed one-way street, but the visual similarity of streets in Miami Beach can make it easy to misjudge. Violations carry fines. Using a GPS navigation app updated with current road data is strongly recommended when driving your Enterprise vehicle around Miami Beach.

Can I pick up my Enterprise car in Miami Beach and return it in another city?

Yes, one-way rentals are generally available through Enterprise, allowing you to pick up in Miami Beach and return the vehicle at a different location, though a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is listed under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation. This fee cannot be prepaid and is settled at the Enterprise counter.

  • Same-city routes (for example, Miami Beach to Miami International Airport) often carry no drop-off fee
  • Routes between different cities or states typically do carry a one-way fee
  • Cross-border one-way rentals (for example, to another country) may be restricted or require special authorization from Enterprise

If you need to change your return location after booking, contact support before your pickup date, as mid-rental route changes must be approved by the Enterprise branch and may increase the fee or affect availability.

Does my Enterprise booking in Miami Beach include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals include travel assistance coverage via Terrawind Global Protection, which applies to your Enterprise rental in Miami Beach and any driving you do during the trip.

This benefit is particularly relevant in Miami Beach given the busy causeways, expressway interchanges such as the Golden Glades, and the I-95 Express Lanes, where an unexpected incident far from the city center could leave you needing urgent support.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always review your booking confirmation for the exact terms and limits that apply to your itinerary.

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