Aluguel de Carros Hertz
em Washington

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Washington, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Washington.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Washington são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Washington cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

The Hertz counter at Washington Dulles International Airport (IAD) is located at an off-airport facility at 23540 Autopilot Drive, Washington DC 20166, and a second facility at 23800 Wind Sock Drive, Washington DC 20166. Both Hertz locations at IAD operate 24 hours a day, seven days a week, making them well suited for early-morning or late-night arrivals.

Because the Hertz counter is not inside the terminal building, you will need to take a shuttle from the terminal to reach the facility. Look for the rental car shuttle stop outside the arrivals level and board the shuttle marked for your rental company.

If you are arriving at Ronald Reagan Washington National Airport (DCA) instead, the Hertz counter is located at 1 Aviation Circle, Parking Garage A, and is generally within walking distance of the terminal. Counter hours at DCA run approximately 7:00 AM to 11:00 PM daily, so plan your arrival accordingly if you have a very late flight.

Hertz operates several downtown Washington city-center locations with shorter hours than the airport sites. Here is a summary of the main branches:

• 1919 Connecticut Avenue NW: Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday closed.
• 999 9th Street NW: Monday to Friday approximately 8:00 AM to 6:00 PM, with some variation on weekends.
• 99 H Street NE: Hours vary; check your booking confirmation for the most current schedule.

Unlike the Hertz locations at Washington Dulles (IAD), which are open 24 hours, these downtown branches have limited evening and weekend availability. If your flight arrives late or you plan to pick up on a Sunday, the Hertz counter at IAD or DCA is a more reliable option.

Always confirm the exact hours on your rental confirmation before traveling to a city-center branch, as hours can change on public holidays.

Washington DC itself has no toll roads within its boundaries. However, if you drive your Hertz rental car into neighboring Virginia or Maryland, you will encounter several cashless toll facilities where no cash payment is accepted at the booth.

Common toll routes near Washington include:

• Dulles Toll Road and Dulles Greenway (to and from IAD Airport): approximately US$5.75 to US$6.25 one way.
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing ranging from US$4 to US$20 depending on traffic and time of day.
• Wilson Bridge (I-95/I-495 crossing between Maryland and Virginia): approximately US$6 to US$8 per crossing.
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 for the full stretch.

All of these roads use electronic tolling. Your Hertz vehicle comes equipped for E-ZPass-compatible billing. At the counter you can enroll in a toll program: a pay-per-use option charges approximately US$4.95 to US$5.35 per usage day plus the actual toll amount, while an unlimited daily pass costs roughly US$11 to US$25 per day and covers all tolls for that day. If you drive through a toll without enrolling, Hertz will automatically bill you via plate-based video tolling, which carries higher rates than E-ZPass plus an administrative fee.

Yes, Tolls Cashback is included with every booking, including Hertz rentals in Washington, and lets you recover up to 5% of your total booking value for tolls paid during your trip.

This is especially useful in the Washington area, where driving your Hertz car into Virginia or Maryland means crossing cashless toll roads such as the Dulles Toll Road, the 495 Express Lanes, or the Wilson Bridge. You still pay tolls normally through the Hertz toll program or your own method, and then claim the cashback afterward.

To claim:

• Email [email protected] within 30 days of returning your Hertz vehicle in Washington.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing the charges.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from the moment you pick up your Hertz car in Washington.

To collect your Hertz rental car in Washington you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name.
• A major credit card with the driver's name printed on the card, used for the security deposit hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (required for international visitors).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Washington. Debit and prepaid cards are not accepted for the security deposit hold.

When you pick up your Hertz rental car in Washington, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important points to keep in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days.
• Premium or specialty vehicles at the Hertz Washington locations may carry a higher hold amount.
• Only a physical major credit card in the main driver's name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid issues at the Hertz counter in Washington, notify your bank of your travel plans in advance and confirm you have sufficient available credit to cover both the hold and any expected charges.

Yes, you can add an additional driver to your Hertz rental in Washington, either as part of your rate or by paying a fee at the counter.

For Hertz in Washington, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the full rental period. If your booking confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

Requirements for adding a driver at the Hertz counter in Washington:

• The additional driver must be present at pick-up with a valid driver's license.
• They must meet the minimum age requirements for Washington DC rentals.
• If their license uses a non-Latin alphabet, they will also need an International Driving Permit.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Hertz rental agreement are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage and trigger additional charges.

Yes, a young driver surcharge applies to Hertz rentals in Washington DC if the main driver is between 21 and 24 years old. Drivers under 21 are generally not eligible to rent in Washington.

The surcharge is charged daily at the Hertz counter and is in addition to the base rental rate. Vehicle class restrictions also apply: categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically reserved for drivers aged 25 and older.

Washington DC is not New York or Michigan, where state law requires rentals to drivers aged 18 and over. In DC, the standard Hertz policy applies, meaning 21 is the practical minimum age with a surcharge, and 25 is the threshold to avoid the fee entirely.

If you are between 21 and 24 and booking a Hertz car in Washington, plan for the additional daily fee and choose an eligible vehicle class such as economy, compact, or intermediate. Confirm the exact surcharge amount on your booking confirmation, as it varies by location and season.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Hertz rental in Washington or on a road trip into Virginia or Maryland.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency or need legal support after an incident while driving your Hertz car in the Washington area, contact the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your full name and Hola Car Rentals confirmation number ready when you call. Note that this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, one-way rentals are available with Hertz in Washington, allowing you to pick up at one location and return to a different city or airport. However, a drop-off fee typically applies and the amount varies depending on the route, vehicle class, and season.

Common one-way patterns from Washington:

• Washington to another city in the same region (for example, Baltimore or Philadelphia): a drop-off fee usually applies and varies by distance and car class.
• Washington to a distant city or a different region: a higher drop-off fee is common, and some routes or vehicle classes may not be available for one-way rental.
• Cross-border one-ways (for example, Washington to Canada): these are often restricted or carry significant fees; confirm availability before booking.

The drop-off fee for your Hertz Washington rental will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is settled directly with Hertz at the counter. If the fee shown at pick-up differs from what your confirmation states, keep all paperwork and contact support after the rental.

Hertz rentals in Washington follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Before returning the car, refuel within approximately 10 miles of the Hertz return location in Washington to ensure the gauge does not drop below full.
• Keep your fuel receipt as proof in case a charge is disputed.

If you return the Hertz vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at Washington locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

No, Washington DC does not have a congestion charge, emissions zone fee, or city-center driving surcharge of the kind found in cities like London or New York. There are no additional fees simply for driving your Hertz rental car within the District of Columbia.

Toll charges only arise when you leave DC and drive onto highways or bridges in Virginia or Maryland. The most common toll routes affecting Hertz renters based in Washington include the Dulles Toll Road (to and from IAD Airport), the 495 Express Lanes on the Virginia Beltway, and the Wilson Bridge on I-95/I-495.

All of these are cashless, all-electronic toll facilities. Your Hertz vehicle is equipped for E-ZPass-compatible billing. You can enroll in the Hertz toll program at the counter or allow plate-based billing to apply automatically if you drive through a toll without enrolling. Note that video toll rates are typically 25% to 100% higher than E-ZPass rates, and an administrative fee may also apply per usage day.

When picking up your Hertz rental car in Washington, you have two main types of protection to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Hertz car in Washington or on nearby highways in Virginia and Maryland. Some US states require a minimum level of liability coverage; it is strongly recommended to add supplemental liability up to US$300,000 for full protection.

Washington DC does not require renters to purchase additional insurance beyond what is legally mandated, but driving on busy routes like the 495 Beltway or I-95 makes adequate liability coverage important.

Check your booking confirmation to see which protections are already included in your rate. If CDW/LDW or LIS/SLI is listed as included, verify this on the Hertz rental agreement at the Washington counter before signing.