Hertz Car Hire
in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Washington Dulles International Airport (IAD) is located at an off-airport facility at 23540 Autopilot Drive, Washington DC 20166, and a second facility at 23800 Wind Sock Drive, Washington DC 20166. Both Hertz locations at IAD operate 24 hours a day, seven days a week, making them well suited for early-morning or late-night arrivals.

Because the Hertz counter is not inside the terminal building, you will need to take a shuttle from the terminal to reach the facility. Look for the hire car shuttle stop outside the arrivals level and board the shuttle marked for your rental company.

If you are arriving at Ronald Reagan Washington National Airport (DCA) instead, the Hertz counter is located at 1 Aviation Circle, Parking Garage A, and is generally within walking distance of the terminal. Counter hours at DCA run approximately 7:00 AM to 11:00 PM daily, so plan your arrival accordingly if you have a very late flight.

Hertz operates several downtown Washington city-centre locations with shorter hours than the airport sites. Here is a summary of the main branches:

• 1919 Connecticut Avenue NW: Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday closed.
• 999 9th Street NW: Monday to Friday approximately 8:00 AM to 6:00 PM, with some variation on weekends.
• 99 H Street NE: Hours vary; check your booking confirmation for the most current schedule.

Unlike the Hertz locations at Washington Dulles (IAD), which are open 24 hours, these downtown branches have limited evening and weekend availability. If your flight arrives late or you plan to pick up on a Sunday, the Hertz counter at IAD or DCA is a more reliable option.

Always confirm the exact hours on your hire confirmation before travelling to a city-centre branch, as hours can change on public holidays.

Washington DC itself has no toll roads within its boundaries. However, if you drive your Hertz hire car into neighbouring Virginia or Maryland, you will encounter several cashless toll facilities where no cash payment is accepted at the booth.

Common toll routes near Washington include:

• Dulles Toll Road and Dulles Greenway (to and from IAD Airport): approximately US$5.75 to US$6.25 one way.
• 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing ranging from US$4 to US$20 depending on traffic and time of day.
• Wilson Bridge (I-95/I-495 crossing between Maryland and Virginia): approximately US$6 to US$8 per crossing.
• I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 for the full stretch.

All of these roads use electronic tolling. Your Hertz vehicle comes equipped for E-ZPass-compatible billing. At the counter you can enrol in a toll programme: a pay-per-use option charges approximately US$4.95 to US$5.35 per usage day plus the actual toll amount, while an unlimited daily pass costs roughly US$11 to US$25 per day and covers all tolls for that day. If you drive through a toll without enrolling, Hertz will automatically bill you via plate-based video tolling, which carries higher rates than E-ZPass plus an administrative fee.

Yes, Tolls Cashback is included with every booking, including Hertz hires in Washington, and lets you recover up to 5% of your total booking value for tolls paid during your trip.

This is especially useful in the Washington area, where driving your Hertz car into Virginia or Maryland means crossing cashless toll roads such as the Dulles Toll Road, the 495 Express Lanes, or the Wilson Bridge. You still pay tolls normally through the Hertz toll programme or your own method, and then claim the cashback afterwards.

To claim:

• Email [email protected] within 30 days of returning your Hertz vehicle in Washington.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing the charges.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from the moment you pick up your Hertz car in Washington.

To collect your Hertz hire in Washington you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, used for the authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (required for international visitors).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Washington. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Hertz hire in Washington, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important points to keep in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days.
• Premium or speciality vehicles at the Hertz Washington locations may carry a higher hold amount.
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid issues at the Hertz counter in Washington, notify your bank of your travel plans in advance and confirm you have sufficient available credit to cover both the hold and any expected charges.

Yes, you can add an additional driver to your Hertz hire in Washington, either as part of your rate or by paying a fee at the counter.

For Hertz in Washington, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the full hire period. If your booking confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

Requirements for adding a driver at the Hertz counter in Washington:

• The additional driver must be present at pick-up with a valid driver’s licence.
• They must meet the minimum age requirements for Washington DC hires.
• If their licence uses a non-Latin alphabet, they will also need an International Driving Permit.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Hertz hire agreement are covered by the vehicle’s protections. Anyone who drives without being named on the contract may void cover and trigger additional charges.

Yes, a young driver surcharge applies to Hertz hires in Washington DC if the main driver is between 21 and 24 years old. Drivers under 21 are generally not eligible to hire in Washington.

The surcharge is charged daily at the Hertz counter and is in addition to the base hire rate. Vehicle class restrictions also apply: categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically reserved for drivers aged 25 and older.

Washington DC is not New York or Michigan, where state law requires hires to drivers aged 18 and over. In DC, the standard Hertz policy applies, meaning 21 is the practical minimum age with a surcharge, and 25 is the threshold to avoid the fee entirely.

If you are between 21 and 24 and booking a Hertz vehicle in Washington, plan for the additional daily fee and choose an eligible vehicle class such as economy, compact, or intermediate. Confirm the exact surcharge amount on your booking confirmation, as it varies by location and season.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Hertz hire in Washington or on a road trip into Virginia or Maryland.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency or need legal support after an incident while driving your Hertz car in the Washington area, contact the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your full name and Hola Car Rentals confirmation number ready when you call. Note that this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, one-way hires are available with Hertz in Washington, allowing you to pick up at one location and return to a different city or airport. However, a drop-off fee typically applies and the amount varies depending on the route, vehicle class, and season.

Common one-way patterns from Washington:

• Washington to another city in the same region (for example, Baltimore or Philadelphia): a drop-off fee usually applies and varies by distance and car class.
• Washington to a distant city or a different region: a higher drop-off fee is common, and some routes or vehicle classes may not be available for one-way hire.
• Cross-border one-ways (for example, Washington to Canada): these are often restricted or carry significant fees; confirm availability before booking.

The drop-off fee for your Hertz Washington hire will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is settled directly with Hertz at the counter. If the fee shown at pick-up differs from what your confirmation states, keep all paperwork and contact support after the hire.

Hertz hires in Washington follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow:

• At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Before returning the car, refuel within approximately 10 miles of the Hertz return location in Washington to ensure the gauge does not drop below full.
• Keep your fuel receipt as proof in case a charge is disputed.

If you return the Hertz vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Washington locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

No, Washington DC does not have a congestion charge, emissions zone fee, or city-centre driving surcharge of the kind found in cities like London or New York. There are no additional fees simply for driving your Hertz hire within the District of Columbia.

Toll charges only arise when you leave DC and drive onto highways or bridges in Virginia or Maryland. The most common toll routes affecting Hertz renters based in Washington include the Dulles Toll Road (to and from IAD Airport), the 495 Express Lanes on the Virginia Beltway, and the Wilson Bridge on I-95/I-495.

All of these are cashless, all-electronic toll facilities. Your Hertz vehicle is equipped for E-ZPass-compatible billing. You can enrol in the Hertz toll programme at the counter or allow plate-based billing to apply automatically if you drive through a toll without enrolling. Note that video toll rates are typically 25% to 100% higher than E-ZPass rates, and an administrative fee may also apply per usage day.

When picking up your Hertz hire in Washington, you have two main types of protection to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Hertz car in Washington or on nearby highways in Virginia and Maryland. Some US states require a minimum level of liability cover; it is strongly recommended to add supplementary liability up to US$300,000 for full protection.

Washington DC does not require renters to purchase additional insurance beyond what is legally mandated, but driving on busy routes like the 495 Beltway or I-95 makes adequate liability cover important.

Check your booking confirmation to see which protections are already included in your rate. If CDW/LDW or LIS/SLI is listed as included, verify this on the Hertz hire agreement at the Washington counter before signing.