Aluguel de Carros Enterprise
em Palm Springs

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Palm Springs, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Palm Springs.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Palm Springs são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Palm Springs cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

At Palm Springs International Airport (PSP), the Enterprise counter is located at 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262. The Rental Car Facility is directly across from baggage claim, so after collecting your luggage you walk over to the facility and proceed to the Enterprise counter on the first floor to receive your rental agreement and vehicle keys.

There is no shuttle required for the airport location. The on-site counter gives arriving passengers direct access without leaving the terminal area. Plan for approximately 20 to 45 minutes from landing to driving away, depending on baggage wait times and counter queues.

If your booking is for the off-airport Enterprise branch in Palm Springs, that location is at 4041 Airport Center Dr, near Ramon Road and Gene Autry Trail, and is a short drive from the airport terminal.

Enterprise operates two locations in Palm Springs. The airport facility at 3400 E Tahquitz Canyon Way (Palm Springs International Airport, PSP) serves arriving flights, and specific counter hours were not confirmed in available data, so verify directly with Enterprise or check your booking confirmation before travel.

The downtown Enterprise branch in Palm Springs at 4041 Airport Center Dr operates on the following schedule:

• Monday through Friday: 08:00 to 17:30
• Saturday: 09:00 to approximately 12:00 to 14:00
• Sunday: Closed

After-hours vehicle returns are available at the downtown Palm Springs location. If you plan to return your Enterprise rental outside of business hours, confirm the key-drop procedure at pick-up. Arriving outside counter hours may mean your vehicle cannot be inspected until the next business day, so keep photos of the car's condition and fuel level at drop-off.

Most highways around Palm Springs are toll-free. However, if you drive beyond the immediate area, you may encounter toll roads in Southern California, including Express Lanes on I-10 (which connects Palm Springs to Los Angeles) and toll roads in Orange County such as SR-73, SR-241, SR-261, and SR-133. All of these are fully cashless and use California's FasTrak electronic system.

Your Enterprise rental in Palm Springs will include an electronic toll device or plate-based billing system. At the counter you have two options:

• Unlimited toll package: approximately US$11 to US$25 per rental day, covering all toll usage during the rental period
• Pay per use: actual toll amounts plus daily or administrative processing fees billed to your card, sometimes weeks after the rental ends

You may also opt out and pay tolls directly through the toll agency's website, or use your own compatible FasTrak pass. If you bring your own pass, inform the Enterprise counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all Hola Car Rentals bookings, including Enterprise rentals in Palm Springs, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

While most roads directly around Palm Springs are free, if you drive toward Los Angeles on I-10 Express Lanes or use Orange County toll roads, those charges qualify for the cashback. To claim:

• Email [email protected] within 30 days of returning your Enterprise vehicle in Palm Springs
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Enterprise counter, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after returning the car.

When collecting your Enterprise rental in Palm Springs, bring the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
• A major credit card physically printed with the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the hold
• Passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

At the Enterprise counter in Palm Springs, all named drivers must be present at pick-up with their own valid license. If an additional driver's license is not in a Latin-alphabet language, they will also need an IDP. Review your booking confirmation for any location-specific requirements before arriving at the counter.

Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required at the Enterprise counter in Palm Springs. Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit hold.

At pick-up, Enterprise will place a temporary authorization hold on your card. For standard vehicles in the United States, this is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

Tips to avoid issues at the Palm Springs Enterprise counter:

• Ensure your card is enabled for in-person transactions and has sufficient available credit beyond the hold amount
• Set a travel notice with your bank if you are visiting from abroad
• Bring a backup credit card in your own name in case your primary card is declined

Yes, Enterprise in Palm Springs applies a young-driver surcharge for renters aged 21 to 24. The standard Enterprise fee for underage drivers in the United States is US$15 per day plus applicable taxes, paid at the counter.

Drivers under 21 are generally not permitted to rent. Drivers aged 21 to 24 can rent but face additional restrictions:

• Many vehicle classes are restricted to renters aged 25 and over, including full-size, SUV, premium, luxury, convertible, and minivan categories
• The surcharge is charged daily for the full rental period
• A major credit card in the renter's name is still required for the deposit

If you are 25 or older, no underage surcharge applies at the Palm Springs Enterprise location. California does not have a state law requiring rentals to drivers under 21 (unlike New York or Michigan), so the Enterprise minimum age policy governs. Confirm your eligibility and vehicle class availability when booking to avoid surprises at the Palm Springs counter.

Yes, you can add an additional driver to your Enterprise rental in Palm Springs, but the process must be completed at the counter during pick-up. The additional driver must be physically present and bring their own valid driver's license.

Whether the fee applies depends on your rate:

• If your booking confirmation states additional driver is included or free of charge, no fee is due at the Enterprise counter in Palm Springs
• If not included, Enterprise charges US$15 per day plus taxes for each additional driver

Requirements for any additional driver at the Palm Springs Enterprise location:

• Must be present at pick-up with a valid, unexpired driver's license
• Must meet the minimum age requirement (21 to 24 with a surcharge, 25 and over without)
• If their license uses a non-Latin alphabet, an IDP is also required
• Must sign the rental agreement

If you need to add a driver after leaving the Palm Springs counter, you must visit an Enterprise branch in person to update the agreement. Anyone driving who is not listed on the contract may void your coverage.

Most Hola Car Rentals bookings, including Enterprise rentals in Palm Springs, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Palm Springs area or on longer drives toward Los Angeles or other parts of Southern California.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms applicable to your reservation.

Enterprise rentals in Palm Springs follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Palm Springs:

• At pick-up, confirm the fuel gauge reads full and that the starting level is recorded on your Enterprise rental agreement. Take a photo of the dashboard
• Refuel within approximately 10 miles of the return location before dropping off the car. There are fuel stations near both the Palm Springs Airport facility and the downtown Enterprise location on Airport Center Dr
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Palm Springs downtown location, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the Enterprise vehicle in Palm Springs below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Yes, Palm Springs has a few road features worth knowing before you drive your Enterprise rental in the area.

The most notable is Palm Canyon Drive between Alejo Road and Ramon Road, which operates as a one-way modified arterial. This is the only stretch of its kind in Palm Springs, so pay close attention to directional signage, especially in areas with tourist traffic.

Additional things to be aware of:

• Palm Canyon Drive north of Tram Way to I-10 is under Caltrans jurisdiction and functions as the city's main expressway. Direct residential access is restricted in some sections, which can make shortcuts harder than expected
• Several key intersections including Palm Canyon Drive at Vista Chino, Sunrise Way at Vista Chino, and Farrell Drive at Vista Chino are undergoing phased construction and lane reconfigurations planned for 2026. Temporary lane merges and altered geometries may appear unfamiliar
• South Palm Canyon Drive is being reconfigured to reduce vehicle speeds and accommodate buses, bikes, and pedestrians, which changes the feel of the road compared to a standard arterial

When picking up your Enterprise rental in Palm Springs, ask the counter agent about any active construction zones on your planned routes.

Yes, one-way rentals are possible with Enterprise, but a drop-off fee may apply when you return the vehicle to a different location from where you picked it up in Palm Springs.

How the fee works:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• It is not included in any rate plan and cannot be prepaid through Hola Car Rentals
• The fee will appear under the To Pay at Destination section during the booking process if it applies to your route
• Returning to a different Palm Springs Enterprise location within the same city may not trigger a fee, but confirm during booking

Cross-border one-way rentals, such as returning an Enterprise vehicle picked up in Palm Springs to a location in another country, are generally restricted or require prior approval. Driving across state lines within the United States is typically permitted under your rental agreement, but always verify the territory rules on your contract.

If the Enterprise counter in Palm Springs charges a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

The insurance and protection options included in your Enterprise rental in Palm Springs depend on the rate plan selected when booking through Hola Car Rentals. Review your booking confirmation carefully before arriving at the Palm Springs counter.

Common coverages and what they protect:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise rental vehicle itself. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles. In California, state-minimum liability is not automatically guaranteed by all rental companies, so confirm whether this is included or needs to be added

What is not covered by standard CDW/LDW at the Palm Springs Enterprise counter:

• Damage to tires, wheels, undercarriage, or the roof (unless a specific add-on is purchased)
• Incidents involving unauthorized drivers not listed on the agreement
• Use of the vehicle off-road or in restricted areas

If you are unsure what your rate includes, check the details section of your Hola Car Rentals confirmation before picking up your Enterprise vehicle in Palm Springs.